Role Description This is a fully remote opportunity for candidates based in Latin America. Shift: 3:00 PM - 11:00 PM Pacific Time We’re thrilled to expand our incredible team with a dedicated Data and Robotics Operations Analyst based in Latin America. Here's where your expertise comes into play: - Help keep our growing fleet of robots operational and ensure their success in the field. - Monitor our systems and report key insights to enable swift issue resolution and support new deployments. Your responsibilities: - Answer inbound customer calls, conduct first-round troubleshooting, and communicate findings clearly and professionally using defined scripts and guidelines. - Produce accurate and error-free internal and external reports in English for both technical and non-technical audiences, including documentation to support customer acceptance testing procedures. - Monitor the Scanner and Robotic fleet by running a set of queries and following defined processes. - Route anomalies in robot behavior or other data sources to the correct internal escalation teams to support customer issue resolution. - Support the success of new robot installations and scanner deployments through meticulous monitoring of robot behavior and data evaluations. Qualifications - 2+ years of experience in a role focused on data analysis, operations analysis, or product support, specifically involving data monitoring and reporting. - Proven ability to meticulously monitor data, identify anomalies, and follow defined processes with exceptional attention to detail. - Comfort and experience working with software, computer, or electromechanical systems in a diagnostic or support capacity. - English Fluency (B2 or higher), as you will be working with a US-based team. - Experience working with US companies or clients is a plus. Requirements - Detail-oriented individual. - Ability to communicate findings clearly and professionally. - Experience in monitoring systems and reporting insights. Benefits - Mission-Driven Work – Be part of a company dedicated to sustainability and ending waste. - Cross-Functional Impact – Work closely with engineering and field operations to solve complex problems with meaningful outcomes. - Backed to Succeed – Our founders bring experience from Facebook and Bain, and we’re supported by top-tier investors with deep technical and industry expertise. Role Specifics - Contract position for 6-12 months with a monthly fixed rate. - Fully remote shift: 3 PM - 11 PM PT.

• Automate processes using RPA tools. • Collaborate with business areas to identify automation opportunities. • Develop, test, document, and maintain automations.

• RPA Developer

Role Description ECHO is expanding our Robotics division and is looking for an experienced Account Manager to drive growth across our Southwest territory. The ideal candidate will bring a successful sales background in the landscape industry, with specific experience working with golf courses and turf management professionals. This is a remote sales position that will be based in the Atlanta, Georgia area! This role requires up to 70% domestic travel, with occasional international travel as needed. - Develop and execute territory-specific channel strategies to identify, recruit, and establish a strong dealer network. - Drive adoption and effectiveness of ECHO robotic sales programs through implementation, training, and ongoing support. - Provide on-site assistance and technical support during product installations. - Promote robotic product solutions directly to end users and key stakeholders. - Monitor sales performance, market activity, and demand forecasts to support production planning. - Partner with dealer representatives on strategic accounts through joint sales calls and customer engagement. - Perform additional duties and special projects as needed to support business objectives and the continued growth of the division. Qualifications - Proven experience in channel sales, including both prospecting and relationship-based sales activities. - Experience in equipment, industrial, or technology-related sales, or product management, preferred. - Entrepreneurial mindset with the ability to thrive in a fast-paced, growing business environment. - Strong interpersonal skills with a demonstrated ability to build and maintain customer relationships. - Excellent problem-solving, decision-making, and communication skills. - Self-motivated team player capable of working independently and delivering results. - Knowledge of turf management, landscaping, or grounds maintenance equipment is a plus. Requirements - Bachelor's degree in Business, Marketing, Management, or a related field preferred. - Equivalent combinations of education, training, and relevant experience will be considered in lieu of a degree. Benefits - 11 paid holidays - Extremely affordable medical, dental, and vision insurance - Paid time off - Yearly bonus potential - 5% 401K match - Tuition reimbursement - Company vehicle provided Equal Opportunity Employment We are an equal opportunity employer. We welcome all applicants. E-Verification In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.