Job Description Join our team as a Member Outreach Specialist- Empower your career with Devoted Health! A bit about this role: Our Member Outreach Team has the opportunity to make a difference every single day in the complex world of health care. We help connect members with care providers, enroll them in Devoted clinical programs, and empower them to more easily navigate the healthcare system by understanding their plan benefits. We aim to treat every member as we would our own family. As a Member Outreach Specialist (MOS), Devoted to Me (D2Me), you are the primary link to our members. Through inbound and outbound calls, you’ll listen to their unique needs and recommend tailored solutions from Devoted’s full suite of services. Our goal is to be a true partner, helping members achieve their goals and live more fulfilling lives. Work Schedule: Hours of Operation: Monday - Friday 8:00 AM - 8:00 PM ET Schedules Available: Monday - Friday 10:30 AM - 7:00 PM ET AND/OR 11:30 AM - 8:00 PM ET Why You’ll Love It Here: - Competitive Pay: $19-$22/hr, paid biweekly - Training & Support: Join our 4-week training to get up to speed fast, two weeks of virtual classroom training AND two weeks of nesting - Bonuses & Benefits: Quarterly bonuses, 4 weeks of PTO, and generous medical, dental, and vision plans. Plus, 401k contributions and overtime opportunities. Responsibilities and Impact will include: - Member Engagement & Education: Conduct 70+ outbound calls/SMS daily to educate members on clinical programs and screenings, breaking down complex healthcare information into clear, actionable steps. - Needs Assessment & Resolution: Utilize data and technology to identify member needs, resolve benefit-related inquiries, and schedule medical appointments to ensure continuity of care. - Performance Excellence: Consistently meet or exceed productivity goals and successful call outcome rates while maintaining accurate system documentation. - Rapport & Trust: Build rapport with members through empathy and patience, fostering a positive experience that gains member confidence and trust. - Operational Agility: Periodically supporting or being cross trained on multiple programs to help with production during peak business seasons, or as business necessitates (such as our inbound Member Service Guide team) Required skills and experience: - Industry Expertise: 1+ years of experience in a high-volume customer-serving role with proven track record of building trust and professional relationships with customers or members; 1+ years experience in healthcare setting highly preferred - Agile Adaptability: Proven success in fast-paced, high-growth environments with the ability to pivot priorities quickly with meticulous attention to detail and strong time management skills - Empathetic Communication: High EQ with a knack for de-escalation and tailoring tone to member needs. - Technical Resourcefulness: Proficient in digital platforms and internal systems to drive efficient service. - Proactive Problem-Solving: Analytical thinker focused on practical solutions and appropriate escalation. - Ownership & Growth: A team player who takes accountability and leverages feedback for development. - Operational Flexibility: Ability to work a flexible schedule based on business needs. - ​For Bilingual candidates: Professional fluency in both English and Spanish—written and oral—is required. Desired skills and experience: - Contact or Call Center experience - Health insurance experience (Medicare Advantage a plus) - Healthcare experience (scheduling, benefits and medical terminology a plus) #LI-Remote Salary Range: $19-22 per hour The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: - Employer sponsored health, dental and vision plan with low or no premium - Generous paid time off - $100 monthly mobile or internet stipend - Stock options for all employees - Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles - Parental leave program - 401K program - And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company — one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do. Job Description Who you will work with Arista seeks to add a Service Renewal Specialist located in Mexico to work closely with our sales team, partners, and customers in order to quote renewals and convert them into bookings. The position reports to the Service Renewals Manager Arista Networks is a fast growing, multi-award winning company which has pioneered and delivered software-driven cloud networking solutions for large data centre storage and computing environments. We continue to grow as a company and have an exciting opportunity to join Arista’s Sales Operations Team. This role will primarily focus on driving renewal revenues in a fast paced Cloud computing environment within agreed SLA while providing a superior customer experience. This role will include interacting with customers and the whole Arista contract to cash team and it is envisaged the successful applicant will contribute in all areas of Sales Operations. What you will do - In this role, you will work as part of the Service Renewals Team to proactively quote renewal opportunities. You will be responsible for meeting with stake holders and facilitating a smooth & on-time renewal process. - Ensuring all Installed Base records are correct and up-to-date, this includes working with Sales Reps/Customers/Partners on reconciliations. - Proactively preparing renewal quotes to ensure customers have the opportunity to renew before their support expires, this includes working closely with Sales Reps and Customer to understand their requirements and responding appropriately. - Responding on a timely basis to queries relating to support, renewals and Installed Base queries. - Follow-up on customer related issues, including processing RMA requests and updating the Installed Base and Service Contract to correct errors. - Develop and maintain understanding of the channel sales model, direct sales model and partner effectively with Distributors and Resellers. - Clearly understand all product offering, subscription and renewal licensing models. Enter orders every quarter so as to stay up to date with Order Management and be ready to assist when required. - Process purchase orders received from Arista’s partners and end- customers and produce commensurate Arista Sales Orders. - Updating SFDC and assisting Sales Management. - Other duties/projects when required; particularly to help achieve SOX compliance and to meet the sales operations team SLA. Qualifications - Previous experience in sales, specifically software maintenance renewals & orders management is preferred: 5+ years - Must have attention to detail and ability to follow-up with Arista Account Representatives and/or Arista partners/customers on purchase order and shipping terms and issues. - Must have excellent organizational skills with the ability to take initiative and work proactively with minimal supervision. - Excellent oral and written communication skills and strong computer proficiency. Additional languages would be an advantage but are not a requirement. - Knowledge and ability to forecast maintenance bookings and a strong desire and willingness to learn. - Strong working knowledge of Microsoft Office applications and previous experience of Salesforce.com/Netsuite is desired - Ability to review and interpret contractual terms and conditions. - Must have demonstrated ability to work independently as well as in a team environment; proactively helping colleagues on the Sales Operations Team - Must possess excellent customer service skills with an orientation towards helping customers. - Must thrive in a results-driven environment. Additional Information The salary will be commensurate with the candidate’s experience. The working hours will be agreed in advance with the Manager of Service Renewals. Due to the international nature of this role a degree of flexibility will be offered and will be required in relation to the working hours. All your information will be kept confidential according to EEO guidelines.

Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges. At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do. Job Description Who you will work with Arista seeks to add a Service Renewal Specialist located in Mexico to work closely with our sales team, partners, and customers in order to quote renewals and convert them into bookings. The position reports to the Service Renewals Manager. Arista Networks is a fast growing, multi-award winning company which has pioneered and delivered software-driven cloud networking solutions for large data centre storage and computing environments. We continue to grow as a company and have an exciting opportunity to join Arista’s Sales Operations Team. This role will primarily focus on driving renewal revenues in a fast paced Cloud computing environment within agreed SLA while providing a superior customer experience. This role will include interacting with customers and the whole Arista contract to cash team and it is envisaged the successful applicant will contribute in all areas of Sales Operations. What you will do - In this role, you will work as part of the Service Renewals Team to proactively quote renewal opportunities. You will be responsible for meeting with stake holders and facilitating a smooth & on-time renewal process. - Ensuring all Installed Base records are correct and up-to-date, this includes working with Sales Reps/Customers/Partners on reconciliations. - Proactively preparing renewal quotes to ensure customers have the opportunity to renew before their support expires, this includes working closely with Sales Reps and Customer to understand their requirements and responding appropriately. - Responding on a timely basis to queries relating to support, renewals and Installed Base queries. - Follow-up on customer related issues, including processing RMA requests and updating the Installed Base and Service Contract to correct errors. - Develop and maintain understanding of the channel sales model, direct sales model and partner effectively with Distributors and Resellers. - Clearly understand all product offering, subscription and renewal licensing models. Enter orders every quarter so as to stay up to date with Order Management and be ready to assist when required. - Process purchase orders received from Arista’s partners and end- customers and produce commensurate Arista Sales Orders. - Updating SFDC and assisting Sales Management. - Other duties/projects when required; particularly to help achieve SOX compliance and to meet the sales operations team SLA. Qualifications - Previous experience in sales, specifically software maintenance renewals & orders management is preferred: 5+ years - Must have attention to detail and ability to follow-up with Arista Account Representatives and/or Arista partners/customers on purchase order and shipping terms and issues. - Must have excellent organizational skills with the ability to take initiative and work proactively with minimal supervision. - Excellent oral and written communication skills and strong computer proficiency. Additional languages would be an advantage but are not a requirement. - Knowledge and ability to forecast maintenance bookings and a strong desire and willingness to learn. - Strong working knowledge of Microsoft Office applications and previous experience of Salesforce.com/Netsuite is desired - Ability to review and interpret contractual terms and conditions. - Must have demonstrated ability to work independently as well as in a team environment; proactively helping colleagues on the Sales Operations Team - Must possess excellent customer service skills with an orientation towards helping customers. - Must thrive in a results-driven environment. Additional Information The salary will be commensurate with the candidate’s experience. The working hours will be agreed in advance with the Manager of Service Renewals. Due to the international nature of this role a degree of flexibility will be offered and will be required in relation to the working hours. All your information will be kept confidential according to EEO guidelines.

Benefits and Eligibility Specialist I at ABC ABC Story: Our story began in 2017 in Austin, TX. We started with humble roots but big aspirations. From 1 center in North Austin, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 10,000+ strong, serving thousands of children with ASD. Growth with intentionality: We have an intentional focus on our core values. Each center is purpose-built, and each community of teammates is nurtured. Why Choose ABC: We are looking for a motivated, top-notch Benefits and Eligibility Specialist I who wants to be a part of a stellar team and deliver exceptional results. We are a smart, fun place to work. Simply put, we are different, and we aim to be the best. The right candidate will be a natural self-starter with extremely strong attention to detail. We will train on specific task items listed below, although the right fit will quickly and easily pick up responsibilities and manage them on their own. Location: Austin, TX (on-site position), Remote if outside of the Austin area. Type: Full Time Compensation: $19.23- $21.63 hourly Qualifications: - Experience using Excel and Word - Great attitude and ability to work autonomously - Prioritizes and completes all work in an accurate, effective, and efficient manner - Contributes to team effort by accomplishing related tasks as needed - Ability to multitask and work on multiple projects as needed Responsibilities: - Responsible for verifying patient benefit details regarding ABA therapy for the diagnosis of Autism - Communicate with insurance companies via phone and online portals for all patients interested in ABC and current patients experiencing a change of insurance - Accurately document patient insurance coverage details utilizing organizational software platforms - Effectively communicate patient account details and outstanding accounts to other departments within ABCs Perks: - 10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure - Student Loan Repayment Employer Contributions - Maternity/Paternity Award of up to $3,000 & FSA Options for Childcare - Door Dash Pass, Team Happy Hours, and Regional Night of Honors - Up to $600 Student Loan Repayment Options & Tuition Discounts Additional Rewards: - Quarterly Team outings and events to bond and celebrate our wins, both big and small! - Professional development: we want to pour into you as you pour into ABC - Leadership opportunities: To be the best, we have to continually keep learning, and you get to push yourself here to learn more, take on more responsibilities, and show what you can do! - 401K Retirement Plans with company matching Our Community & Culture - Instagram: https://instagram.com/actionbehaviorcenters - Facebook: https://facebook.com/actionbehaviorcenters ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. © Copyright 2026