Rythm Health

Role Description Mission: Own and strengthen Rythm's relationship with its customers and community across social media, reviews, and public conversations while protecting and amplifying the Rythm brand voice. As a Social Engagement Specialist, you'll serve as the voice of Rythm across our public-facing channels. You'll engage directly with our community through social media, reviews, and online conversations, helping customers get answers, resolving concerns, celebrating successes, and ensuring every interaction reflects the Rythm brand. You'll also monitor sentiment, identify emerging trends, and act as a key link between our community, Customer Experience, and Marketing teams. Responsibilities - Monitor and respond to comments, direct messages, mentions, and reviews across Instagram, Facebook, X, LinkedIn, Trustpilot, TikTok, and other emerging platforms. - Serve as the public voice of Rythm while maintaining a consistent, authentic, and empathetic brand voice. - Build relationships with customers and community members through thoughtful engagement. - Identify customer sentiment, trends, recurring questions, and emerging issues and share insights with leadership. - Escalate customer concerns, product feedback, and reputation risks to the appropriate internal teams. - Partner closely with Customer Experience, Marketing, and Brand teams to ensure consistent messaging across all channels. - Identify and flag organic creator interest and inbound partnership inquiries from social channels to the Partnerships team for follow-up. - Respond to public reviews and feedback in a professional and brand-aligned manner. - Monitor conversations related to health, wellness, longevity, sports performance, and other topics relevant to the Rythm community. - Surface opportunities to celebrate customer stories, testimonials, and community wins. - Help maintain response-time and engagement standards across all social platforms. Qualifications - 3+ years of Customer Service experience, specifically within social channels. - Strong understanding of Instagram, Facebook, X, LinkedIn, TikTok, Trustpilot, and emerging social platforms. - Exceptional written communication skills with the ability to adapt to and maintain a consistent brand voice. - Experience managing public-facing customer interactions with professionalism, empathy, and sound judgment. - Strong customer service, problem-solving, and de-escalation skills. - Ability to identify trends, customer sentiment, and emerging issues across social channels. - Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. - Self-motivated and able to work independently while collaborating effectively across teams. - Interest in health, wellness, fitness, or preventative healthcare is a plus. - Positive attitude, curiosity, and a genuine passion for building community. Benefits - Highly competitive base salary. - Meaningful equity aligned with the scope and impact of your role. - Flexible, remote-first work environment. - Generous Paid Time Off and company holidays. - 401(k). - Monthly Rythm membership with full access to at-home blood testing and personalized health insights. - Healthcare with monthly premium fully covered by the business. - High ownership and visibility from day one, with the opportunity to make a meaningful impact. - The chance to help shape the future of personalized health and preventative care. - A small, collaborative, mission-driven team that moves quickly and values great ideas regardless of title.

Role Description Rythm Health is looking for a Performance Ad Graphic Designer to own the visual side of our paid growth engine. You'll create static ad creative and landing pages that convert, working closely with growth and marketing to turn campaign briefs into assets that perform. This is a hands-on, high output role for someone who wants to see their work tested against real numbers every week. What You'll Do - Design static ad creative for paid social and display campaigns (Meta, TikTok, Instagram, etc.). - Build and iterate on website landing pages that support paid campaigns. - Translate performance data and campaign learnings into new creative directions. - Work from creative briefs, copy, and brand guidelines to produce polished, on-brand assets quickly. - Partner with growth marketing to understand what's working and rapidly test new concepts. - Maintain and evolve design systems and templates so the team can move fast without sacrificing quality. Qualifications - Experience designing for health, wellness, or DTC subscription brands. - Familiarity with basic motion or video editing for ad creative. - Experience working directly with a growth or performance marketing team. - Exceptional Figma skills, including auto layout and building scalable design systems. - Strong foundation in UI/UX principles. - Fluency in Adobe Creative Suite (Photoshop, Illustrator at minimum). - A portfolio showing static ad creative and/or landing page design, ideally in a performance marketing context. - Comfort reading and understanding basic copy and campaign briefs (you don't need to write copy yourself, but you should be able to work from it and have an eye for what reads well). - Ability to take feedback from performance data, not just aesthetic opinion, and turn it into the next iteration. - Self-starter energy: you can take a rough brief and run. Benefits - Highly competitive base salary. - Flexible, remote-friendly work environment. - Meaningful work that genuinely impacts people’s lives. - Equity: Meaningful equity stake aligned with the scope and seniority of this role. - Monthly Rythm Health membership with full access to at-home blood testing and personalized health insights. - Unlimited vacation policy. - 401(k). - The opportunity to help define the future of personalized health. - High ownership and visibility from day one. - Small, collaborative, mission-driven team. - Ability to shape both product and design culture early.

Role Description As our Event Partnerships & Community Lead, you'll play a critical role in bringing the Rythm brand to life through memorable, high-impact community experiences. You'll own the planning and execution of local events that introduce new audiences to Rythm, strengthen relationships within fitness and wellness communities, and help drive customer acquisition. This is an ideal opportunity for someone who thrives in fast-paced environments, enjoys building relationships, and loves bringing events from concept to execution. You'll have ownership over your local market while partnering closely with our centralized Events and Marketing teams to help scale one of Rythm's fastest-growing acquisition channels. - Plan, coordinate, and execute community events, pop-ups, fitness activations, and brand experiences within your assigned market. - Lead all day-of event operations, ensuring every activation delivers an exceptional experience for attendees and represents the Rythm brand at the highest level. - Build and manage relationships with local fitness studios, wellness communities, influencers, instructors, venue partners, sponsors, and other strategic partners to expand Rythm's presence. - Serve as the primary point of contact for vendors, venues, sponsors, and event partners before, during, and after each activation. - Own local event budgets by negotiating with vendors, managing expenses, and ensuring events are delivered efficiently and within budget. - Partner closely with the Marketing and central Events teams to execute national campaigns at the local level while sharing best practices across markets. - Recruit, coordinate, and manage event staff, brand ambassadors, contractors, and volunteers as needed. - Track and report on key event metrics, including attendance, test completions, engagement, and ROI, using insights to continuously improve future activations. - Identify new event opportunities, partnerships, and communities that help grow brand awareness and customer acquisition. - Represent Rythm with professionalism, energy, and a customer-first mindset, creating memorable experiences that turn attendees into long-term members. Qualifications - 3-6 years of professional experience planning and executing live events, experiential marketing or community partnerships. - Experience within health, fitness, wellness, or consumer brands is highly preferred. - Exceptional organizational and project management skills with the ability to manage multiple events simultaneously. - Comfortable working independently and making real-time decisions during live events. - Strong interpersonal and relationship-building skills with the ability to represent the Rythm brand externally. - Experience managing event budgets, vendors, and logistics. - Willingness to travel frequently within your assigned market and occasionally for larger company events. - Comfortable lifting and transporting event materials and spending extended periods on your feet during activations. - Entrepreneurial mindset with a willingness to roll up your sleeves and help wherever needed. Benefits - Highly competitive base salary. - Flexible, remote-friendly work environment. - Meaningful work that genuinely impacts people’s lives. - Equity: Meaningful equity stake aligned with the scope and seniority of this role. - Monthly Rythm Health membership with full access to at-home blood testing and personalized health insights. - Unlimited vacation policy. - 401(k). - The opportunity to help define the future of personalized health. - High ownership and visibility from day one. - Small, collaborative, mission-driven team. - Ability to shape both product and design culture early.

Role Description As our Brand Partnerships & Community Lead, you'll play a critical role in bringing the Rythm brand to life through memorable, high-impact community experiences. You'll own the planning and execution of local events that introduce new audiences to Rythm, strengthen relationships within fitness and wellness communities, and help drive customer acquisition. This is an ideal opportunity for someone who thrives in fast-paced environments, enjoys building relationships, and loves bringing events from concept to execution. You'll have ownership over your local market while partnering closely with our centralized Events and Marketing teams to help scale one of Rythm's fastest-growing acquisition channels. What You’ll Do - Plan, coordinate, and execute community events, pop-ups, fitness activations, and brand experiences within your assigned market. - Lead all day-of event operations, ensuring every activation delivers an exceptional experience for attendees and represents the Rythm brand at the highest level. - Build and manage relationships with local fitness studios, wellness communities, influencers, instructors, venue partners, sponsors, and other strategic partners to expand Rythm's presence. - Serve as the primary point of contact for vendors, venues, sponsors, and event partners before, during, and after each activation. - Own local event budgets by negotiating with vendors, managing expenses, and ensuring events are delivered efficiently and within budget. - Partner closely with the Marketing and central Events teams to execute national campaigns at the local level while sharing best practices across markets. - Recruit, coordinate, and manage event staff, brand ambassadors, contractors, and volunteers as needed. - Track and report on key event metrics, including attendance, test completions, engagement, and ROI, using insights to continuously improve future activations. - Identify new event opportunities, partnerships, and communities that help grow brand awareness and customer acquisition. - Represent Rythm with professionalism, energy, and a customer-first mindset, creating memorable experiences that turn attendees into long-term members. Qualifications - 3-6 years of professional experience planning and executing live events, experiential marketing or community partnerships. - Experience within health, fitness, wellness, or consumer brands is highly preferred. - Exceptional organizational and project management skills with the ability to manage multiple events simultaneously. - Comfortable working independently and making real-time decisions during live events. - Strong interpersonal and relationship-building skills with the ability to represent the Rythm brand externally. - Experience managing event budgets, vendors, and logistics. - Willingness to travel frequently within your assigned market and occasionally for larger company events. - Comfortable lifting and transporting event materials and spending extended periods on your feet during activations. - Entrepreneurial mindset with a willingness to roll up your sleeves and help wherever needed. Benefits - Highly competitive base salary. - Flexible, remote-friendly work environment. - Meaningful work that genuinely impacts people’s lives. - Equity: Meaningful equity stake aligned with the scope and seniority of this role. - Monthly Rythm Health membership with full access to at-home blood testing and personalized health insights. - Unlimited vacation policy. - 401(k). - The opportunity to help define the future of personalized health. - High ownership and visibility from day one. - Small, collaborative, mission-driven team. - Ability to shape both product and design culture early.

Role Description As our Senior Accountant, you’ll be at the center of Rythm’s growing finance function. Working closely with the Head of Finance and the founders, you’ll own core pieces of the close, keep our books accurate and GAAP-aligned, and help design the scalable, automated processes a fast-growing company needs. This is a high-ownership role with broad exposure across everything from journal entries to management reporting, and real influence over how accounting works at Rythm. What You'll Do - Own key areas of the month-end, quarter-end, and year-end close, preparing complex journal entries, account reconciliations, and supporting schedules to ensure accurate and timely financial reporting. - Own assigned components of the balance sheet and income statement, including month-end review and monthly flux and variance analysis to identify key drivers and explain period-over-period changes. - Prepare GAAP-aligned financial statements and monthly reporting packages for the founders, board, and investors. - Manage and improve accounting processes across the general ledger, including revenue, accounts receivable, accruals, and inventory and COGS, performing quarterly reconciliation reviews to ensure compliance with company policies and U.S. GAAP and to resolve process gaps. - Research and document accounting conclusions in accordance with U.S. GAAP, applying sound judgment and company accounting policies. - Redesign and automate routine processes such as journal entries and reconciliations using AI tools, helping build scalable processes, internal controls, and documentation as Rythm grows. - Act as a business partner across Operations, Partnerships, Legal, and Product; support external audit and tax workstreams with our external CPA; and drive special projects from identification through implementation. Qualifications - 4+ years of progressive accounting experience, ideally a mix of public accounting and high-growth startup or consumer subscription environments. - Strong command of U.S. GAAP, with the ability to research technical accounting questions and document conclusions clearly. - Track record of owning month-end close components, including journal entries, reconciliations, and flux analysis, with accuracy and speed. - Systems fluency: modern GL platforms and advanced Excel; SQL is a plus. - Fluency with AI tools. We use AI heavily across the finance function and expect you to apply it daily to automate and improve your work. - A process-improvement mindset: you spot manual work and find ways to automate it. - Comfort with the pace and ambiguity of an early-stage company; you’re happy wearing multiple hats. - CPA or active CPA candidate preferred. Benefits - Highly competitive base salary. - Meaningful equity aligned with the scope and impact of your role. - Flexible, remote-first work environment. - Generous Paid Time Off and company holidays. - 401(k). - Monthly Rythm membership with full access to at-home blood testing and personalized health insights. - Healthcare with monthly premium fully covered by the business. - High ownership and visibility from day one, with the opportunity to make a meaningful impact. - The chance to help shape the future of personalized health and preventative care. - A small, collaborative, mission-driven team that moves quickly and values great ideas regardless of title.

Role Description As the Senior Brand Designer, you'll play a key role in helping shape the future of personalized health. This isn't a production design role. We're looking for someone with a deep understanding of brand systems and visual identity who knows how to build consumer brands that are distinctive and instantly recognizable. You'll partner closely with leadership and Marketing to evolve every visual expression of Rythm, from typography to photography, illustration, and logo design. The ideal candidate has experience leading or contributing to major brand identity projects at a top branding agency or high-growth consumer company. You have exceptional taste, strong creative instincts, and an obsessive attention to detail. Most importantly, you understand how to build brands that people remember. What You’ll Do - Lead the evolution of Rythm's visual brand across every customer touchpoint. - Develop and refine brand systems, including typography, color palettes, photography direction, iconography, layout principles, and visual guidelines. - Create world-class creative assets across digital, web, social, print, packaging, events, and marketing campaigns. - Partner with Marketing, Product, and Leadership to ensure a consistent and elevated brand experience across every channel. - Establish and maintain scalable brand standards that enable the company to grow while remaining visually cohesive. - Art direct photoshoots and collaborate with photographers, videographers, illustrators, and other creative partners. - Explore new creative directions while maintaining a clear and recognizable brand identity. - Provide creative direction and feedback across internal and external design projects. - Stay current on emerging design trends while maintaining a timeless, premium aesthetic. Qualifications - 5+ years of experience in brand design, visual identity, or creative direction. - Experience working at a leading branding agency and/or building consumer brands in-house. - An exceptional portfolio proving expertise in brand identity systems, typography, logo design, color, photography, and visual storytelling. - Deep understanding of typography, composition, color theory, photography direction, and brand systems. - Strong proficiency in Figma and Adobe Creative Suite. - Ability to think strategically while executing at an exceptionally high creative standard. - Excellent communication and collaboration skills with cross-functional teams. - Passion for creating thoughtful, beautiful work that elevates every customer interaction. - Experience in consumer, wellness, healthcare, lifestyle, or technology brands is a plus. Benefits - Highly competitive base salary. - Flexible, remote-friendly work environment. - Meaningful work that genuinely impacts people’s lives. - Equity: Meaningful equity stake aligned with the scope and seniority of this role. - Monthly Rythm Health membership with full access to at-home blood testing and personalized health insights. - Unlimited vacation policy. - 401(k). - The opportunity to help define the future of personalized health. - High ownership and visibility from day one. - Small, collaborative, mission-driven team. - Ability to shape both product and design culture early.

Role Description As our Event Activations Lead, you'll play a critical role in bringing the Rythm brand to life through memorable, high-impact community experiences. You'll own the planning and execution of local events that introduce new audiences to Rythm, strengthen relationships within fitness and wellness communities, and help drive customer acquisition. This is an ideal opportunity for someone who thrives in fast-paced environments, enjoys building relationships, and loves bringing events from concept to execution. You'll have ownership over your local market while partnering closely with our centralized Events and Marketing teams to help scale one of Rythm's fastest-growing acquisition channels. - Plan, coordinate, and execute community events, pop-ups, fitness activations, and brand experiences within your assigned market. - Lead all day-of event operations, ensuring every activation delivers an exceptional experience for attendees and represents the Rythm brand at the highest level. - Build and manage relationships with local fitness studios, wellness communities, influencers, instructors, venue partners, sponsors, and other strategic partners to expand Rythm's presence. - Serve as the primary point of contact for vendors, venues, sponsors, and event partners before, during, and after each activation. - Own local event budgets by negotiating with vendors, managing expenses, and ensuring events are delivered efficiently and within budget. - Partner closely with the Marketing and central Events teams to execute national campaigns at the local level while sharing best practices across markets. - Recruit, coordinate, and manage event staff, brand ambassadors, contractors, and volunteers as needed. - Track and report on key event metrics, including attendance, test completions, engagement, and ROI, using insights to continuously improve future activations. - Identify new event opportunities, partnerships, and communities that help grow brand awareness and customer acquisition. - Represent Rythm with professionalism, energy, and a customer-first mindset, creating memorable experiences that turn attendees into long-term members. Qualifications - 3-6 years of professional experience planning and executing live events, experiential marketing or community partnerships. - Experience within health, fitness, wellness, or consumer brands is highly preferred. - Exceptional organizational and project management skills with the ability to manage multiple events simultaneously. - Comfortable working independently and making real-time decisions during live events. - Strong interpersonal and relationship-building skills with the ability to represent the Rythm brand externally. - Experience managing event budgets, vendors, and logistics. - Willingness to travel frequently within your assigned market and occasionally for larger company events. - Comfortable lifting and transporting event materials and spending extended periods on your feet during activations. - Entrepreneurial mindset with a willingness to roll up your sleeves and help wherever needed. Benefits - Highly competitive base salary. - Flexible, remote-friendly work environment. - Meaningful work that genuinely impacts people’s lives. - Equity: Meaningful equity stake aligned with the scope and seniority of this role. - Monthly Rythm Health membership with full access to at-home blood testing and personalized health insights. - Unlimited vacation policy. - 401(k). - The opportunity to help define the future of personalized health. - High ownership and visibility from day one. - Small, collaborative, mission-driven team. - Ability to shape both product and design culture early.

Role Description This role operates primarily during overnight hours and requires consistent overnight availability. Typical Hours are 5pm-1am PST/ 8pm-4am PST and a typical workweek will be Sunday through Thursday or Tuesday through Saturday. As an Overnight Customer Experience Specialist, you'll be the voice of Rythm and a key part of helping members stay engaged in their health journey. You'll support customers across SMS, live chat, and email, providing fast, empathetic, and solution-oriented assistance throughout every stage of the customer lifecycle. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is passionate about delivering exceptional customer experiences. You'll work closely with teams across Operations, Logistics, Product, and Marketing to advocate for our members and help continuously improve the customer journey. What You'll Do - Deliver exceptional customer support across SMS, live chat, and email. - Assist customers with account management, billing questions, subscription changes, and general inquiries. - Troubleshoot issues related to kit delivery, sample collection, returns, and lab processing. - Educate customers on Rythm's products, testing process, and health insights platform. - Resolve customer concerns with empathy, professionalism, and a solution-first mindset. - Accurately document customer interactions and maintain detailed records within our support systems. - Identify trends, recurring issues, and opportunities for process improvements and communicate them to leadership. - Collaborate cross-functionally with Operations, Logistics, Product, and Marketing teams to resolve customer issues and improve the member experience. - Meet performance expectations related to quality, productivity, responsiveness, and customer satisfaction. - Contribute to maintaining and improving internal knowledge bases, SOPs, and customer-facing resources. - Act as a customer advocate by providing feedback that helps shape product improvements and operational processes. Qualifications - Ability to work flexible schedule to include AM, PM, Overnight, weekends, holidays, and overtime. Generally, an eight-hour shift; scheduled days and times may vary based on business needs. - 1+ years of experience in customer support, customer experience, hospitality, healthcare, or a related customer-facing role. - Excellent written communication skills with strong attention to detail and grammar. - Strong problem-solving abilities and the ability to think critically under pressure. - Demonstrated ability to handle multiple conversations and priorities simultaneously. - Empathetic, patient, and customer-focused approach to communication. - Highly organized and detail-oriented with strong time management skills. - Comfortable working independently in a fully remote environment. - Adaptable and eager to learn in a fast-growing startup environment. - Experience using customer support platforms such as Intercom, Zendesk, Gorgias, or similar tools is a plus. - Healthcare, health-tech, wellness, subscription business, or e-commerce experience is a plus. - Ability to maintain confidentiality and handle sensitive customer information with professionalism. Benefits - Highly competitive base salary. - Meaningful equity aligned with the scope and impact of your role. - Flexible, remote-first work environment. - Generous Paid Time Off and company holidays. - 401(k). - Monthly Rythm membership with full access to at-home blood testing and personalized health insights. - Healthcare with monthly premium fully covered by the business. - High ownership and visibility from day one, with the opportunity to make a meaningful impact. - The chance to help shape the future of personalized health and preventative care. - A small, collaborative, mission-driven team that moves quickly and values great ideas regardless of title.

Role Description As a Customer Experience Specialist, you'll be the voice of Rythm and a key part of helping members stay engaged in their health journey. You'll support customers across SMS, live chat, and email, providing fast, empathetic, and solution-oriented assistance throughout every stage of the customer lifecycle. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is passionate about delivering exceptional customer experiences. You'll work closely with teams across Operations, Logistics, Product, and Marketing to advocate for our members and help continuously improve the customer journey. What You'll Do - Deliver exceptional customer support across SMS, live chat, and email. - Assist customers with account management, billing questions, subscription changes, and general inquiries. - Troubleshoot issues related to kit delivery, sample collection, returns, and lab processing. - Educate customers on Rythm's products, testing process, and health insights platform. - Resolve customer concerns with empathy, professionalism, and a solution-first mindset. - Accurately document customer interactions and maintain detailed records within our support systems. - Identify trends, recurring issues, and opportunities for process improvements and communicate them to leadership. - Collaborate cross-functionally with Operations, Logistics, Product, and Marketing teams to resolve customer issues and improve the member experience. - Meet performance expectations related to quality, productivity, responsiveness, and customer satisfaction. - Contribute to maintaining and improving internal knowledge bases, SOPs, and customer-facing resources. - Act as a customer advocate by providing feedback that helps shape product improvements and operational processes. Qualifications - 1+ years of experience in customer support, customer experience, hospitality, healthcare, or a related customer-facing role. - Excellent written communication skills with strong attention to detail and grammar. - Strong problem-solving abilities and the ability to think critically under pressure. - Demonstrated ability to handle multiple conversations and priorities simultaneously. - Empathetic, patient, and customer-focused approach to communication. - Highly organized and detail-oriented with strong time management skills. - Comfortable working independently in a fully remote environment. - Adaptable and eager to learn in a fast-growing startup environment. - Experience using customer support platforms such as Intercom, Zendesk, Gorgias, or similar tools is a plus. - Healthcare, health-tech, wellness, subscription business, or e-commerce experience is a plus. - Ability to maintain confidentiality and handle sensitive customer information with professionalism. Benefits - Highly competitive base salary. - Meaningful equity aligned with the scope and impact of your role. - Flexible, remote-first work environment. - Generous Paid Time Off and company holidays. - 401(k). - Monthly Rythm membership with full access to at-home blood testing and personalized health insights. - Healthcare with monthly premium fully covered by the business. - High ownership and visibility from day one, with the opportunity to make a meaningful impact. - The chance to help shape the future of personalized health and preventative care. - A small, collaborative, mission-driven team that moves quickly and values great ideas regardless of title.

Role Description As our Creator Partnerships Coordinator, you'll be the operational backbone of Rythm's creator program. You’ll keep the machine running so our partnership engine can scale. You'll report directly to the Head of Partnerships and own the day-to-day execution across: - Creator recruitment - Onboarding - Content collection - Performance tracking - Creator communications This is a role for someone who is highly organized, proactive, and thrives in fast-moving environments. You'll be the connective tissue between Rythm and our growing network of creators, making sure nothing slips and every creator has what they need to deliver. If you're detail-obsessed, love owning a process end-to-end, and want to grow inside a high-performance marketing team at one of health tech's fastest-moving companies, this is your seat. Qualifications - 1–3 years of experience in influencer marketing, creator management, or a related coordination role. - Extremely organized: manage multiple workstreams at once without dropping the ball. - Strong written communicator: write clearly, concisely, and represent the brand well. - Comfortable in Google Sheets and spreadsheet-based tracking systems. - Familiarity with Meta Business Suite or willingness to learn quickly. - Self-directed and comfortable with ambiguity: don't wait to be told what to do next. - Genuine interest in health, wellness, or the creator economy. Requirements - Source and build prospect lists of creators aligned with Rythm's audience and content pillars. - Research and compile contact information for outreach. - Send and manage initial outreach and follow-up sequences. - Track and maintain creator pipeline stages across internal tracking systems. - Collect creator shipping addresses and onboarding information. - Send contracts and track signed agreements. - Add new creators to spreadsheets and internal systems. - Walk creators through whitelisting process and ensure ad account access is confirmed. - Follow up on outstanding permissions and troubleshoot any Meta whitelisting issues. - Ensure each creator is fully set up and ready before their first deliverable. - Coordinate kit shipments to creators and track delivery status. - Follow up on missing or delayed packages and manage inventory requests with the warehouse team. - Ensure all creator content is collected, organized, and uploaded in a timely manner to support the editing and paid social pipeline. - Request and follow up on content deliverables. - Update creator scorecards and maintain monthly performance reports. - Track spend, ROAS, and CPMs across the creator portfolio. - Flag performance trends and anomalies to the Head of Partnerships. - Serve as day-to-day point of contact for creators, agents, and managers. - Respond to creator questions, handle requests, and follow up on overdue deliverables. - Schedule calls and manage creator calendars. - Coordinate creator attendance and logistics for brand events and shoots. - Gather travel information and manage creator scheduling for activations. - Some travel required for brand events and creator activations. - Coordinate with the events team on creator attendance, logistics, and content needs. - Communicate with warehouse and customer support on creator-related needs. Benefits - The opportunity to help define the future of personalized health. - High ownership and visibility from day one. - A small, collaborative, mission-driven team. - Ability to shape both product and design culture early. - Highly competitive base salary. - Flexible, remote-friendly work environment. - Meaningful work that genuinely impacts people’s lives. - Equity: Meaningful equity stake aligned with the scope and seniority of this role. - Monthly Rythm Health membership with full access to at-home blood testing and personalized health insights. - Paid Time Off + Company Holidays. - 401(k). - Professional development stipend.