Rolling Arrays Technologies

• Solution Development: Develop AI/ML-driven solutions to address complex business challenges, ensuring scalability, performance, and robustness. • Innovation: Stay at the forefront of AI/ML trends and technologies, continually integrating the latest advancements into solutions. Do rapid prototyping( POCs) for validation. • Collaboration: Work with cross-functional teams including Data Scientists, Data Engineers, Product Managers, and business stakeholders to define solution requirements and deliver high-quality outcomes. • End-to-End Execution: Oversee the entire lifecycle of the solution from ideation and design to implementation and production. • Quality Assurance: Ensure the technical quality, scalability, and sustainability of solutions through rigorous testing, code reviews, and best practices.

• Planning and scoping: Work with the customer to identify the scope of the implementation, including timelines, budget, and resource requirements. This involves creating a project plan and ensuring that the project stays on track • Implementation: Responsible for collaborating with client-side SMEs to understand, configure and customize their business requirements. This includes setting up user accounts, defining workflows, integrating with other systems, and testing the product. Also, setting up relevant data to showcase the end-to-end business process and collecting and processing feedback from clients to make necessary system changes • Training: Provide training to end-users and administrators on how to use the SaaS product • Support: Provide ongoing support to the customer, including troubleshooting issues and answering questions • Documentation: Create and maintain documentation for the implementation, including user manuals, training materials, and technical specifications • Product management: Collaborate with the product team to identify areas for product improvement and provide input on product development based on client feedback

• Work across all phases of application development including requirement gathering, coding, release, bug fixing • Collaborate with other engineering teams to develop and deliver new features and enhance existing ones • Rapid prototyping (POCs) based on requirements • Test, debug and fix any functional or non-functional issues

• Review software requirements. • Prepare/ Review test plans and test cases. • Execute test cases, report issues and share test execution reports. • Write test cases to automate the functional testing

• Ensure the technical feasibility of UI/UX designs. • Write code to implement the visual elements into various web applications. • Create prototypes, mock-ups, and staging sites for review and feedback. • Collaborate with members of the application development team (including designers and back-end developers) to consistently improve functionality and user-friendliness of the web applications. • Build reusable code and libraries for future use • Test, debug and fix any functional or non-functional issues

Role Description We are looking for a frontend developer interested in developing products using ReactJS. You will be responsible for building these applications, as well as coordinating with the teams responsible for other layers of the product. - Ensure the technical feasibility of UI/UX designs. - Write code to implement the visual elements into various web applications. - Create prototypes, mock-ups, and staging sites for review and feedback. - Collaborate with members of the application development team (including designers and back-end developers) to consistently improve functionality and user-friendliness of the web applications. - Build reusable code and libraries for future use. - Test, debug and fix any functional or non-functional issues. Qualifications - 3+ years of relevant experience. - Experience in ReactJS, Redux, Typescript, Javascript, CSS. - Ability to write test cases using Jest, Cypress or any other testing framework. - Working knowledge of JSON data and REST APIs. - Demonstrated ability to write clean and testable code. - Exposure to AWS will be an added advantage. - Familiarity with server side technologies (Python, Django, DB etc)/ any other Javascript framework (AngularJS, VueJS)/ mobile development experience will be a plus. - Strong team player who can work efficiently in a highly collaborative environment. - Motivated and able to work independently.

Role Description We are looking for a backend developer interested in developing products using Python, deployed in a cloud environment. You will be responsible for building these applications, as well as coordinating with the teams responsible for other layers of the product. - Work across all phases of application development including requirement gathering, coding, release, bug fixing - Collaborate with other engineering teams to develop and deliver new features and enhance existing ones - Rapid prototyping (POCs) based on requirements - Test, debug and fix any functional or non-functional issues Qualifications - 3+ years of relevant experience - Experience in Python, Django DRF, REST APIs - Experience with Document DB, RDBMS and ORM - Demonstrated ability to write clean and testable code - Knowledge of MongoDB, PostgreSQL, Redis, ElasticSearch is preferred - Exposure to AWS will be an added advantage - Familiarity with front-end technologies (ReactJS, Javascript etc) will be a plus - Strong team player who can work efficiently in a highly collaborative environment - Motivated and able to work independently Company Description

Role Description We are looking for a software tester to collaborate with different teams to ensure high quality product deliverables. - Review software requirements. - Prepare/Review test plans and test cases. - Execute test cases, report issues and share test execution reports. - Write test cases to automate the functional testing. Qualifications - 1-4 years of relevant experience. - Experience in any test case management tool. - Ability to work as a functional as well as automation tester. - Ability to communicate with development and business teams. - Have keen eye for detail and be able to see the bigger picture. - Strong team player who can work efficiently in a highly collaborative environment. - Motivated and able to work independently. - Experience in any test automation framework is preferred. - Experience in performance testing will be a plus.

Role Description We are seeking an experienced Consultant to provide exceptional support for our SaaS products integrated with SAP SuccessFactors. This role emphasizes customer satisfaction, technical expertise, and collaboration with internal and external stakeholders to ensure seamless issue resolution and customer success. The ideal candidate will be a proactive problem-solver with strong technical, communication, and organizational skills, capable of delivering world-class support in a fast-paced environment. - Customer-Centric Support: - Prioritize the customer in every interaction, ensuring world-class Customer Satisfaction. - Support is delivered in alignment with Service Level Agreements (SLAs) and performance metrics. - Provide timely, clear updates to customers regarding issue progress and resolution plans. - Technical Expertise and Problem Resolution: - Gain deep knowledge of our SaaS products, including HCM and Workforce Management solutions. - Use advanced troubleshooting techniques to replicate customer scenarios and identify solutions. - Escalate to engineering as needed for resolution. - Knowledge Sharing and Continuous Improvement: - Contribute to our Knowledge-Centered Support (KCS) system by developing and maintaining articles. - Build expertise in specific product areas to mentor team members, enhancing overall team performance and readiness. - Collaboration and Stakeholder Engagement: - Collaborate effectively with internal teams and stakeholders, ensuring smooth communication and issue progression. - Serve as an escalation point for complex support cases, driving timely and satisfactory resolutions. - Comprehensive Documentation and Training: - Ensure thorough documentation, including user manuals, process guides, and support collateral. - Conduct UAT briefings and support UAT sessions, addressing any configuration-related issues. - Process Excellence and Customer Advocacy: - Advocate for customers by collaborating with product teams to prioritize feature enhancements. - Align the product roadmap with customer needs. - On-Call Work Requirements: - Participate in on-call rotations to provide occasional after-hours support. - Ensure seamless operations and collaboration. Qualifications - Strong written and verbal communication, listening, and interpersonal skills. - Fluency in English (written and spoken). - Proven analytical and problem-solving skills with exceptional attention to detail. - Minimum 2 years of experience supporting SaaS products in a customer-facing role. - Strong organizational and time-management abilities, with a track record of achieving high customer satisfaction and meeting performance metrics. - Proficiency in using computer applications, including the Microsoft Office Suite. Requirements - Preferred Qualifications: - Experience with HCM solutions, especially those integrated with SAP SuccessFactors. - Familiarity with APIs and networking protocols (TCP/IP, SFTP, VPN). - Familiarity with databases, basic SQL queries, and data management tools. - Experience with case-tracking systems and related tools like JIRA.

Role Description We are seeking a highly motivated implementation consultant to join our team. The ideal candidate will have experience in SaaS product implementations, with a strong domain focus on HRIS or related functions. - Planning and scoping: Work with the customer to identify the scope of the implementation, including timelines, budget, and resource requirements. This involves creating a project plan and ensuring that the project stays on track. - Implementation: Responsible for collaborating with client-side SMEs to understand, configure, and customize their business requirements. This includes setting up user accounts, defining workflows, integrating with other systems, and testing the product. Also, setting up relevant data to showcase the end-to-end business process and collecting and processing feedback from clients to make necessary system changes. - Training: Provide training to end-users and administrators on how to use the SaaS product. - Support: Provide ongoing support to the customer, including troubleshooting issues and answering questions. - Documentation: Create and maintain documentation for the implementation, including user manuals, training materials, and technical specifications. - Product management: Collaborate with the product team to identify areas for product improvement and provide input on product development based on client feedback. Qualifications - Having a full-time degree from a recognized institute. - Experience working on SAP SuccessFactors modules like EC, recruitment, onboarding, learning, document management, and generation tools are highly desirable. - 4+ years of experience in one or more areas listed below: - Any implementation projects i.e., requirements gathering, documentation, configuration, testing, providing administration training, performing data migration, managing User Acceptance Test (UAT). - Dynamic individual with strong communication and presentation skills. - Possess solid problem-solving and consultative skills to engage and build relationships with large organization stakeholders. - Successfully navigate through challenges to complete the deliverables with quality and manage multiple implementation projects concurrently. - Ability to collaborate with a large team and work for the common goal.