robusta

Role Description We are seeking a Product Owner / Service Designer (Mid-Level) to support product ownership and service design activities within a remote project environment. The role will be responsible for translating user needs, business objectives, and operational requirements into clear product direction and actionable solutions. The ideal candidate will lead service design initiatives, facilitate journey mapping activities, define and prioritize product requirements, align stakeholders, and support the creation of efficient operational workflows. This role requires a balance of strategic thinking, customer-centric design, and strong execution skills to ensure successful delivery of product outcomes. Key Responsibilities - Lead product ownership activities, including defining product vision, managing priorities, and supporting delivery of product initiatives. - Conduct service design activities to identify user needs, business challenges, and opportunities for improvement. - Facilitate customer journey mapping, service blueprinting, and workflow definition sessions. - Gather, analyze, and translate business and user requirements into clear product requirements and actionable deliverables. - Manage and prioritize product backlogs based on business value, user impact, and project objectives. - Collaborate with cross-functional teams, including business stakeholders, designers, developers, and operational teams. - Ensure alignment between stakeholders through effective communication, workshops, and decision-making processes. - Define and optimize operational workflows to improve service efficiency and user experience. - Support continuous improvement by analyzing feedback, identifying gaps, and recommending enhancements. - Document processes, requirements, user journeys, and service design outputs. Qualifications - Bachelor’s degree in Business, Design, Information Systems, Engineering, or a related field. - 3–5 years of experience in product ownership, service design, UX design, business analysis, or related roles. - Proven experience managing product requirements, prioritization, and stakeholder alignment. - Strong understanding of service design methodologies, customer journey mapping, and user-centered design principles. - Experience working with Agile methodologies and cross-functional delivery teams. - Ability to translate complex business needs into structured solutions and clear product requirements. - Strong facilitation, communication, and presentation skills. - Analytical mindset with strong problem-solving capabilities. - Ability to work independently and effectively in a remote environment. - Experience with digital products, platforms, or service transformation projects is preferred.

Role Description We are looking for a talented and experienced UI/UX Designer to lead the design strategy and execution of user-centered digital experiences. The ideal candidate will combine strong design expertise, leadership skills, and a deep understanding of user behavior to deliver intuitive, engaging, and scalable products. - Define and drive the overall UX strategy in alignment with business and product goals - Collaborate closely with Product Managers, Developers, and stakeholders to translate requirements into effective design solutions - Conduct user research, usability testing, and data analysis to inform design decisions - Create and review wireframes, user flows, prototypes, and high-fidelity designs - Establish and maintain design systems, UI guidelines, and best practices - Ensure consistency, usability, accessibility, and visual quality across all user interfaces - Stay up to date with industry trends, tools, and emerging technologies Qualifications - 3-6 years of experience in UI/UX design - Strong portfolio demonstrating user-centered design and problem-solving skills - Proficiency in design tools such as Figma, Sketch, Adobe XD, or similar - Solid understanding of UX research methods, information architecture, and interaction design - Experience working closely with engineering teams in agile environments - Strong communication, presentation, and stakeholder management skills - Ability to balance user needs with business and technical constraints

Role Description We are looking for an experienced Salesforce Core Developer to join our team on a 4-month remote contract. The ideal candidate will have strong hands-on experience in Salesforce development, Lightning Web Components (LWC), and Salesforce integrations. You will work closely with technical and business teams to design, develop, and support scalable Salesforce solutions while ensuring seamless integration with external systems. - Develop and maintain custom Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce configuration tools. - Design and implement scalable business logic and custom Salesforce functionality. - Build, enhance, and maintain Salesforce integrations using REST APIs and other integration technologies. - Troubleshoot and resolve issues across end-to-end integration flows. - Collaborate with cross-functional teams to gather requirements and translate them into technical solutions. - Perform code reviews and ensure adherence to Salesforce development best practices. - Support testing, deployment, and production releases. - Document technical solutions and provide ongoing support throughout the project lifecycle. Qualifications - 4+ years of hands-on Salesforce development experience. - Strong expertise in Salesforce Apex development. - Proven experience developing Lightning Web Components (LWC) (mandatory). - Solid experience designing and implementing Salesforce integrations using REST APIs. - Experience troubleshooting and supporting complex integration flows. - Good understanding of Salesforce platform architecture and development best practices. - Experience with Git and CI/CD processes is an advantage. - Strong problem-solving and communication skills. - Ability to work independently in a fully remote environment. Requirements - Experience with MuleSoft integrations (highly preferred). - Salesforce Platform Developer I or II certification is a plus. - Experience working in Agile/Scrum teams. Contract Details - Employment Type: Contract - Duration: 4 Months - Location: Remote - Start Date: Immediate or as soon as possible

Role Description We are seeking a Senior Salesforce Developer to join our team on a 4-month remote contract. The ideal candidate is an experienced Salesforce professional who can seamlessly balance business-as-usual (BAU) support with the delivery of new enhancements. You will play a key role in maintaining platform stability while developing and implementing new features to meet evolving business needs. Key Responsibilities - Provide ongoing support and maintenance for Salesforce applications and existing functionality. - Develop, test, and deploy enhancements across the Salesforce platform. - Troubleshoot and resolve production issues, ensuring minimal disruption to business operations. - Work closely with business stakeholders, administrators, and technical teams to understand requirements and deliver scalable solutions. - Participate in the full software development lifecycle, including analysis, development, testing, deployment, and post-release support. - Ensure solutions follow Salesforce development best practices and coding standards. - Perform code reviews and contribute to continuous platform improvements. - Maintain technical documentation for new developments and enhancements. Qualifications - 5+ years of hands-on Salesforce development experience. - Strong experience developing custom Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce platform technologies. - Proven experience providing ongoing Salesforce production support (BAU). - Experience delivering platform enhancements and new features in a live Salesforce environment. - Strong troubleshooting and problem-solving skills. - Experience working with Salesforce integrations and APIs is an advantage. - Familiarity with Agile development methodologies. - Excellent communication and stakeholder management skills. - Ability to manage multiple priorities in a fast-paced environment. - Comfortable working independently in a fully remote team. Preferred Qualifications - Salesforce Platform Developer I or II certification. - Experience with Salesforce Service Cloud and/or Sales Cloud. - Experience with CI/CD pipelines and version control tools (Git, Azure DevOps, GitHub, etc.). - Experience working in enterprise Salesforce environments. Contract Details - Employment Type: Contract - Duration: 4 Months - Location: Remote - Start Date: Immediate or as soon as possible

Role Description We are seeking a detail-oriented and experienced General Accountant to join our finance team. The ideal candidate will be responsible for maintaining accurate financial records, managing accounts receivable, and ensuring the integrity of the general ledger. This role requires strong analytical skills, attention to detail, and a solid understanding of accounting principles. Key Responsibilities - Manage and maintain the General Ledger (GL), ensuring all financial transactions are accurately recorded and properly classified. - Handle the full Accounts Receivable (AR) cycle, including invoicing, collections, and reconciliation of customer accounts. - Monitor outstanding receivables and follow up with customers to ensure timely payments. - Prepare and post journal entries, accruals, and adjustments. - Reconcile bank statements, customer accounts, and general ledger accounts on a regular basis. - Assist in month-end and year-end closing processes. - Generate AR aging reports and other financial reports for management review. - Ensure compliance with accounting standards, company policies, and relevant regulations. - Support internal and external audits by providing required documentation and schedules. - Identify discrepancies and resolve accounting issues in a timely manner. Qualifications - Bachelor’s degree in Accounting, Finance, or a related field. - 2–5 years of experience in accounting, preferably with strong exposure to Accounts Receivable and General Ledger functions. - Solid understanding of accounting principles and financial reporting. - Experience with accounting software/ERP systems (e.g., SAP, Oracle, QuickBooks, or similar). - Strong Excel skills and proficiency in MS Office. - Excellent attention to detail and organizational skills. - Strong communication and interpersonal skills. - Ability to work independently and meet deadlines in a fast-paced environment. - Excellent English communication skills, both written and verbal. - Strong interpersonal and stakeholder management skills, with the ability to communicate clearly and resolve issues effectively. - International exposure is preferred; experience working with or supporting teams in Egypt, KSA, UAE, UK, or Germany is a significant advantage.

Role Description The Digital Marketing, CRM & Loyalty Lead will be responsible for driving app marketing initiatives, CRM and lifecycle marketing programs, loyalty operations, data analysis and reporting, and managing relationships with key vendors and stakeholders. Key Responsibilities - App Marketing & Campaign Management (40%) - Execute campaigns across the mobile application. - Manage offer builds, push notifications, in-app content, and delivery channel activations. - CRM & Lifecycle Marketing (25%) - Develop automated CRM programs across onboarding, engagement, retention, and reactivation. - Manage CRM agency relationships from briefing through execution and performance review. - Loyalty Program Management (20%) - Own loyalty program operations, including earn/burn mechanics, reward catalog, point thresholds, and expiry policies. - Plan and execute booster campaigns on both the burn side (discounted redemptions) and earn side (point multipliers) to drive engagement and redemption rates. - Data & Reporting (15%) - Write and maintain BigQuery SQL across transactional app data, GA4 event data, and CRM platform exports. - Build dashboards for stakeholders and senior leadership using Python, Looker Studio, and in-house web tooling. - Prepare monthly leadership reports, including Excel-based reporting where required. - Conduct incremental sales analysis for offers and campaigns, including methodology design, control group selection, baseline construction, and accounting for halo effects. - Vendor & Stakeholder Management - Act as the primary contact for the loyalty platform vendor, CRM agency, app development partner, MMP, and analytics providers. - Coordinate cross-functional alignment with Marketing, Operations, Finance, Legal, and Technology teams. Qualifications - Experience in Digital Marketing, CRM, Loyalty Programs, or Customer Engagement. - Hands-on experience executing app marketing campaigns, including push notifications, in-app content, offers, and channel activations. - Experience developing and managing CRM and lifecycle marketing programs across onboarding, engagement, retention, and reactivation. - Experience working with CRM agencies and managing campaign execution and performance reviews. - Knowledge of loyalty program operations, including earn/burn mechanics, reward structures, point management, and redemption campaigns. - Experience planning and executing customer engagement and loyalty initiatives. - Strong SQL skills with experience working on large datasets (BigQuery preferred). - Experience analyzing transactional, CRM, and customer behavior data. - Experience with Google Analytics 4 (GA4). - Experience building dashboards and reports using tools such as Looker Studio and Python. - Ability to perform campaign performance analysis and measure incremental sales impact. - Experience working with control groups, baseline analysis, and campaign measurement methodologies. - Experience managing external vendors and agency partners. - Strong stakeholder management skills with the ability to collaborate across Marketing, Operations, Finance, Legal, and Technology teams.

Role Description We are seeking a highly skilled and experienced Salesforce Marketing Cloud Senior (Next) professional to lead the design, implementation, optimization, and management of customer engagement and marketing automation solutions using Salesforce Marketing Cloud and Marketing Cloud Next capabilities. The ideal candidate will have deep expertise in: - Omnichannel campaign execution - Customer journey orchestration - Data-driven marketing strategies - Advanced Salesforce ecosystem integrations This role requires both strategic thinking and hands-on technical execution to deliver scalable and personalized customer experiences. Qualifications - Bachelor’s degree in Computer Science, Information Systems, Marketing, or related field. - 5+ years of hands-on experience with Salesforce Marketing Cloud. - Strong experience with Marketing Cloud Next capabilities and modern customer engagement platforms. - Proven expertise in: - Journey Builder - Automation Studio - Email Studio - SQL - AMPscript - API integrations - Experience integrating SFMC with Salesforce CRM/Data Cloud/CDP solutions. - Strong understanding of customer lifecycle marketing and omnichannel strategies. - Excellent analytical, troubleshooting, and communication skills. Requirements - Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities. - Design scalable marketing automation architectures aligned with business and customer engagement goals. - Configure and manage core SFMC modules such as: - Journey Builder - Email Studio - Automation Studio - Mobile Studio - Advertising Studio - Data Cloud integrations - Personalization and AI-driven capabilities - Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels. - Build and maintain customer journeys with advanced segmentation and personalization strategies. - Ensure campaign delivery accuracy, quality assurance, and performance tracking. - Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms. - Manage data extensions, SQL queries, automations, and audience segmentation. - Support real-time data synchronization and customer lifecycle management. - Develop dynamic and personalized content using: - AMPscript - SSJS - HTML/CSS - SQL - Build reusable templates, automation workflows, and scalable campaign frameworks. - Troubleshoot platform issues and optimize system performance. - Monitor campaign KPIs and customer engagement metrics. - Generate insights and recommendations to improve conversion, retention, and customer experience. - Support A/B testing, reporting dashboards, and marketing performance analysis. - Collaborate with marketing, CRM, sales, analytics, and technology teams. - Mentor junior team members and provide SFMC best practice guidance. - Participate in solution architecture discussions and stakeholder workshops. Benefits

Role Description We’re looking for a passionate and creative Mid/Senior UI/UX Designer to join Robusta, a leading digital agency that crafts human-centered digital experiences. In this role, you will collaborate closely with cross-functional teams to design intuitive, engaging, and visually appealing interfaces across web and mobile platforms. You’ll play a key role in shaping the user experience from concept to delivery, ensuring that every product we design is both functional and delightful. - Conduct user research, interviews, and usability testing to understand user needs and pain points. - Translate insights into user flows, wireframes, prototypes, and high-fidelity designs. - Collaborate with product managers, developers, and stakeholders to define and implement innovative solutions. - Design consistent, scalable UI components and design systems. - Ensure designs align with business goals, brand guidelines, and accessibility standards. - Work with developers to ensure accurate design handoff and implementation. - Stay up to date with the latest UI/UX trends, tools, and technologies. - Mentor junior designers and contribute to improving design processes within the team. Qualifications - 3–6 years of professional experience in UI/UX design or product design. - Strong portfolio showcasing end-to-end design work (from research to final visuals). - Proficiency in Figma and other design/prototyping tools (e.g., Framer, Adobe XD, or Sketch). - Solid understanding of user-centered design principles, information architecture, and interaction design. - Experience working on both web and mobile platforms. - Knowledge of design systems, responsive design, and accessibility best practices. - Excellent English and communication skills. - Familiarity with frontend technologies (HTML/CSS/React) is a plus. - Experience in fintech or digital product environments is an advantage.

Role Description We are seeking a detail-oriented QA Analyst with 3–5 years of experience in software quality assurance across mobile applications, web platforms, and CMS-driven digital experiences. The ideal candidate will be responsible for validating functionality, UI/UX consistency, responsive behavior, accessibility, and content quality across enterprise digital products. This role combines functional testing, cross-device validation, content QA, and defect management, with strong collaboration across development, design, content, QA, and product teams in an Agile/Scrum environment. Role Responsibilities - Test Planning & Test Case Design - Review business requirements, user stories, acceptance criteria, and design specifications. - Create and maintain: - Test plans - Test cases - Test scenarios - Regression suites - Edge-case validation scenarios - Ensure proper test coverage across functional, UI, content, accessibility, and integration requirements. - Mobile Application Testing - Perform functional and UI testing on iOS and Android applications across multiple devices, OS versions, and screen sizes. - Validate: - Navigation flows - Responsive layouts - Platform-specific behaviors - Offline behavior - Push notifications - Deep linking - App lifecycle scenarios - Test native, hybrid, and cross-platform mobile applications. - Web Application Testing - Execute functional, regression, exploratory, and responsive testing on websites and web applications. - Validate consistent behavior across: - Desktop - Tablet - Mobile breakpoints - Perform cross-browser testing on: - Chrome - Safari - Firefox - Edge - Content QA & CMS Validation - Review CMS-authored content and pages for: - Content accuracy - Formatting consistency - Brand compliance - Editorial standards - Broken links - Image/video rendering - Metadata - Alt text - URL structures - Perform multilingual and RTL (Arabic) content QA where applicable. - Validate authored content within AEM or comparable CMS environments. - UI/UX Validation - Compare implemented screens and pages against Figma or approved design files. - Identify and report: - Spacing inconsistencies - Typography mismatches - Layout defects - Responsive issues - Visual alignment problems - Ensure high visual and interaction quality across platforms. - Cross-Device & Cross-Browser Testing - Validate functionality and appearance across multiple browsers and devices using: - Physical devices - Emulators/simulators - Cloud testing platforms such as BrowserStack or Sauce Labs - Verify responsive rendering and device-specific behaviors. - Accessibility Testing - Perform accessibility validation aligned with WCAG 2.1 AA standards. - Validate: - Keyboard navigation - Color contrast - Alt text - Semantic structure - Screen reader compatibility - Focus states - Use accessibility testing tools to identify and document issues. - Defect Management - Log clear and reproducible defects using JIRA, ServiceNow, or similar tools. - Include: - Reproduction steps - Expected vs actual results - Screenshots/videos - Environment details - Device/browser information - Track defects through resolution, retesting, and closure. - Regression & Release Testing - Execute regression test suites for every release cycle. - Support: - Smoke testing - Sanity testing - UAT validation - Production verification - Coordinate release sign-offs with stakeholders and project teams. - API & Integration Testing - Perform basic API testing using Postman or similar tools. - Validate: - API responses - Status codes - Data integrity - Error handling - Backend integration behavior - Collaboration - Work closely with developers, designers, content authors, product owners, and QA team members in Agile/Scrum environments. - Participate in: - Sprint planning - Backlog refinement - Daily standups - Retrospectives - Continuous Improvement - Identify gaps in test coverage and QA processes. - Contribute to QA documentation, checklists, and testing standards. - Stay current with QA methodologies, accessibility standards, and testing tools. Qualifications - 3–5 years of experience in software quality assurance and testing. - Hands-on experience testing both mobile applications and web applications. - Experience performing content QA on CMS-authored websites. - Familiarity with Adobe Experience Manager (AEM) or comparable CMS platforms such as: - Sitecore - Optimizely - WordPress - Contentful - Experience working within Agile/Scrum delivery teams. Requirements - Core Technical Requirements - Mobile Testing - Experience testing applications on: - iOS - Android - Familiarity with: - Native apps - Flutter - React Native - Hybrid applications - Experience using: - Physical devices - Simulators - Emulators - Understanding of mobile-specific behaviors such as: - Permissions - Notifications - Deep links - Offline states - App lifecycle handling - Familiarity with TestFlight, Firebase App Distribution, or similar tools. - Web Testing - Strong experience with: - Functional testing - Regression testing - Exploratory testing - Cross-browser testing - Responsive testing - Familiarity with browser developer tools for: - DOM inspection - Console debugging - Network analysis - Experience using BrowserStack, Sauce Labs, or similar cloud testing platforms. - Content & CMS Testing - Experience validating: - CMS-authored pages - Metadata - Alt text - Structured URLs - Structured data - Media rendering - Redirects - Familiarity with multilingual and RTL content validation. - Basic familiarity with AEM authoring environments or similar CMS platforms. - Accessibility, Quality & Standards - Working knowledge of WCAG 2.1 AA accessibility standards. - Familiarity with accessibility tools such as: - axe DevTools - WAVE - Lighthouse - Understanding of: - SEO fundamentals - Metadata validation - Canonical tags - Structured data - Awareness of Core Web Vitals and page performance behavior. - Tools & Collaboration - Experience with: - JIRA - ServiceNow - Zephyr - TestRail - Confluence - SharePoint - API testing using Postman or similar tools. - Basic Git knowledge for accessing documentation and test artifacts. - Strong written and verbal communication skills. Nice to Have - Experience with automation testing tools/frameworks such as: - Selenium - Cypress - Playwright - Appium - XCUITest - Espresso - Familiarity with performance testing tools: - JMeter - k6 - Lighthouse - Experience validating: - Adobe Analytics - Google Analytics - Tealium - Adobe Target implementations - ISTQB or equivalent QA certification. - Experience with CI/CD pipelines and automated test integrations. - Arabic language reading ability for RTL content QA. Soft Skills - Exceptional attention to detail and visual accuracy. - Strong analytical and problem-solving abilities. - Clear and concise communication skills. - Ability to manage multiple testing workstreams and deadlines. - Structured and methodical approach to testing and documentation. - Strong collaboration and teamwork mindset. Education - Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field — or equivalent practical experience.

Role Description We are looking for a detail-oriented CMS Associate with 3–5 years of experience in web content management and digital publishing, with hands-on experience using Adobe Experience Manager (AEM) or similar enterprise CMS platforms. This role focuses on content authoring, page management, digital asset handling, and supporting content operations across enterprise websites and multilingual digital platforms. The ideal candidate will be responsible for creating and maintaining content in AEM, ensuring compliance with brand, accessibility, and SEO standards, and collaborating closely with content, design, development, QA, and marketing teams in a structured Agile environment. Role Responsibilities - Page Authoring & Content Management - Create, edit, update, and publish web pages in AEM Sites using existing components, editable templates, content fragments, and experience fragments. - Maintain accurate and consistent page layouts aligned with approved designs and content standards. - Ensure all content is published correctly across desktop, tablet, and mobile devices. - Content Uploads & Formatting - Upload and format text, images, videos, banners, and multimedia content following established editorial and brand guidelines. - Ensure content formatting consistency, readability, and visual quality across pages and templates. - Digital Asset Management (DAM) - Manage digital assets within AEM Assets (DAM). - Upload assets, apply metadata and tags, organize folders, and maintain proper asset governance and structure. - Ensure assets are optimized and appropriately referenced across pages and components. - Multi-Site & Multilingual Support - Support content rollouts across multiple sites, markets, and languages using AEM Multi Site Manager (MSM). - Assist with: - Live Copies - Language Copies - Content inheritance - Localization workflows - Support RTL content validation where applicable. - Brand, Editorial & Governance Compliance - Ensure all published content follows: - Brand guidelines - Editorial standards - Tone of voice - Terminology consistency - Authoring governance processes - Follow defined authoring checklists and publishing procedures. - SEO & Accessibility Support - Apply SEO best practices including: - Metadata - Alt text - Page titles - Structured URLs - Internal linking - Ensure basic accessibility compliance using: - Proper heading hierarchy - Accessible link labeling - Image accessibility practices - WCAG guidelines - Pre-Publish QA & Validation - Review pages before publishing to ensure: - Correct formatting - Functional links - Responsive rendering - Content accuracy - Component consistency - Coordinate with QA teams when required for validation and approvals. - Issue Tracking & Resolution - Identify and report authoring, publishing, component, or rendering issues. - Log and track tickets using JIRA, ServiceNow, or similar workflow tools. - Work closely with developers and senior CMS team members to resolve issues efficiently. - Content Maintenance - Maintain and update existing website content. - Remove outdated content, implement scheduled updates, and ensure content freshness across digital properties. - Collaboration - Work closely with CMS managers, content authors, designers, developers, QA teams, and marketing stakeholders. - Support delivery timelines and contribute to smooth publishing operations across projects. - Continuous Learning - Expand knowledge of AEM features, workflows, and enterprise CMS best practices. - Participate in training sessions and gradually take ownership of more advanced authoring and operational tasks. Qualifications - 3–5 years of experience in web content authoring, CMS operations, or digital publishing. - Hands-on experience with Adobe Experience Manager (AEM) or comparable enterprise CMS platforms such as: - Sitecore - Optimizely - WordPress - Contentful - Experience working in Agile or workflow-driven environments with cross-functional teams. - Comfortable working with structured processes, governance models, and publishing standards. Requirements - Core Technical Requirements - AEM / CMS Authoring - Hands-on experience with: - AEM Sites authoring - Page creation - Editable templates - Content fragments - Experience fragments - Experience using AEM Assets (DAM) for: - Asset uploads - Metadata tagging - Folder organization - Basic understanding of: - Multi Site Manager (MSM) - Live Copies - Language Copies - Publishing and replication workflows - Technical Foundation - Basic working knowledge of: - HTML - CSS - Ability to troubleshoot minor formatting and content display issues. - Understanding of: - SEO fundamentals - Metadata optimization - URL structure - Accessibility basics (WCAG) - Familiarity with image and video optimization for web publishing. - Tools & Collaboration - Experience using: - JIRA - ServiceNow - Confluence - SharePoint - Similar collaboration and ticketing tools - Strong written and verbal communication skills. - Ability to follow authoring standards, documentation, and publishing workflows accurately. Nice to Have - Exposure to AEM as a Cloud Service. - Familiarity with: - Adobe Analytics - Google Analytics - Adobe Target - Tealium - Experience with image editing or optimization tools. - Background in: - Digital marketing - Communications - UX/UI - Web design - Experience supporting Arabic or RTL websites. Soft Skills - Strong attention to detail and content accuracy. - Good communication and collaboration skills. - Ability to follow processes and work independently when needed. - Strong organizational and time management abilities. - Willingness to learn and grow within enterprise CMS operations. Education - Bachelor’s degree in Communications, Marketing, Information Technology, Computer Science, or a related field — or equivalent practical experience.