RLDatix

Role Description We're searching for a Germany-based Senior Project Manager to join our Professional Services team, so that we can successfully deliver large and complex Workforce Management SaaS implementation projects across the German healthcare market. The Senior Project Manager will take full accountability for planning, steering and delivering projects on time, on budget and in line with scope, to ensure a high level of customer satisfaction and successful adoption of our solutions in hospitals and the wider healthcare environment. - Taking full ownership for planning and delivery of large SaaS implementation projects to drive successful outcomes in the hospital and wider healthcare environment. - Setting up and running clear project governance, including steering committees, status reporting and decision forums, in order to keep internal and external stakeholders aligned throughout the project life cycle. - Managing scope, change requests, budget and costs to ensure the contract and statement of work are reflected in the actual delivery, while providing transparent financial reporting and highlighting deviations early. - Identifying risks at an early stage, defining mitigation actions and managing escalations in a structured way in order to safeguard delivery quality and customer satisfaction. - Collaborating closely with Technical Delivery on complex rules, integrations, time capture devices and data migration workstreams, and reporting on project status, risks and decisions at management and executive level in German and English. Qualifications - Fluency in both German and English. - At least 8 years of experience in project or program management for enterprise software or SaaS implementations, with a strong hands-on mindset. - Proven success in managing complex, large projects with long durations and multiple stakeholder groups, ideally across several workstreams for program roles. - In-depth knowledge of German labour law in healthcare, including collective agreements and hospital-specific tariff frameworks (e.g. TVoD/TVL, local agreements), together with a solid understanding of clinical workflows, staffing models and the realities of care delivery. - Ability to travel to key customer meetings depending on the project phase, with negotiation-level written and spoken German and working proficiency in English for international contexts. - Sincere interest in healthcare transformation, workforce management, and driving measurable outcomes for hospitals and their staff. - A knack for working collaboratively within cross-functional delivery environments, applying scope and change management, budget and cost tracking, and structured risk and escalation management with confidence at executive level. Benefits - By enabling flexibility in how we work and prioritizing employee well-being, we empower our team to do and be their best. Company Description RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

Role Description We're searching for a Germany-based Implementation Consultant (m/w/d) to join our Professional Services team, so that we can deliver successful Optima and Workforce Management SaaS implementations across the German healthcare market. The Implementation Consultant will take ownership of defined work packages, working directly with customers to understand requirements, configure the solution, guide testing and support a successful go live, ensuring high-quality customer outcomes at every stage. - Owning defined implementation work packages to deliver quality outcomes and customer satisfaction within your scope, analyzing customer requirements and translating them into practical configuration and solution design. - Leading customer workshops and working sessions for defined functional areas in order to drive clarity, alignment and structured follow-up throughout the project life cycle. - Configuring solution components such as organizational structures, parameters, rules, workflows and basic rostering or scheduling logic to align with agreed scope and standards, and guiding customers through testing and UAT for a smooth go live. - Preparing and maintaining accurate documentation for requirements, design decisions, configuration, testing and go live readiness in order to ensure transparency and continuity across the delivery team. - Coordinating with Technical Services on interfaces, technical prerequisites and non-standard requirements, identifying risks and dependencies early, and using AI-assisted tools responsibly to streamline configuration, testing and documentation. Qualifications - Fluency in German and English at native or near-native level. - Several years of experience in implementation consulting, functional consulting, business analysis, SaaS delivery or a comparable operational role in a hospital or healthcare environment. - Proven success in delivering software implementation projects and applying knowledge of hospital staffing processes, workforce management, duty planning and/or time and attendance processes. - In-depth knowledge of German healthcare labor and tariff structures, including collective agreements and works council agreements; experience with TVoD, TVL or local hospital agreements is a strong advantage. - Ability to travel to key customer workshops, training sessions and go live activities when required, with German at native or near-native level and good English communication skills. - Sincere interest in workforce management, hospital operations, and using AI-assisted and automation tools responsibly to improve delivery quality and efficiency. - A knack for working collaboratively and independently within a structured, solution-oriented delivery environment, using tools such as Jira, Confluence, Excel, PowerPoint and Teams. Benefits - By enabling flexibility in how we work and prioritizing employee well-being, we empower our team to do and be their best. Company Description RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

Role Description We're searching for a UK-based Principal Consultant to join our Implementation Services team, so that we can deliver high-quality, customer-facing project engagements across the Allocate HealthSuite. The Principal Consultant will build and maintain client relationships during Services engagements, translate business requirements into best-practice approaches, and lead successful implementations to drive measurable adoption and value for our healthcare clients. How You'll Spend Your Time: - Project manage and implement multiple products within the Allocate HealthSuite to deliver high-quality, on-time outcomes for clients both on-site and remotely. - Act as Subject Matter Expert across Medic on Duty, Activity Manager, Job Planning and Appraisal in order to train, coach and develop other members of the team. - Analyse service data from client engagements to clarify operational issues and determine process adjustments that address customer needs and improve delivery outcomes. - Partner with cross-functional teams and client stakeholders in order to align service delivery with diverse expectations and achieve sustained client satisfaction. - Identify automation opportunities and enable AI-driven enhancements within service workflows to improve efficiency, quality and scalability of implementations. - Maintain operational excellence by enabling user adoption, structured onboarding and supporting change management throughout implementation cycles. - Ensure project documentation is created and maintained to the standard required by the UK&I Professional Services team in order to support disciplined, repeatable delivery. Qualifications - Strong knowledge of RLDatix medics products, including Medic on Duty, Activity Manager, Job Planning and Appraisal. - Proven success in managing operational teams to deliver standardised SaaS platform implementations, with accountability for performance metrics and monthly targets. - In-depth knowledge on how to analyse operational data, identify process improvement opportunities and optimise service workflows for enhanced customer outcomes. - Demonstrated capability to instruct and coach staff on AI-enabled automation initiatives and process enhancements, ensuring effective adoption of new workflows and technologies. - A track record of establishing and maintaining collaborative stakeholder partnerships that support successful platform adoption. - Solid understanding of project financial principles, with the ability to support cost management, resource allocation and budget adherence. - Ability to work remotely with willingness to travel to client sites across the UK as required. - Sincere interest in healthcare transformation and improving patient safety through technology. - A knack for working collaboratively within a fast-paced, innovation-driven SaaS environment. Benefits - Private health and group accident insurance. - Employee Assistance Program (EAP) for confidential support. - Loyalty Awards for long-service employees. Company Description RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

Role Description We’re searching for a Customer Success Manager to join our team, so that we can ensure that our customers’ healthcare organizations derive maximum value from our innovative software solutions. The Customer Success Manager will actively participate in onboarding new clients, tracking and managing account health and sentiment, and ensuring and growing successful usage of RLDatix’s solutions through usage strategies to drive customer satisfaction, adoption, and retention. This is an exciting time to join RLDatix as we are building the CS function. We're looking for individuals who like the challenge of building and transforming. The day one focus for this role will be working alongside the Relationship Management team to learn renewals and support the transition to the CS team. Since the CS Team is still building, reporting lines may roll up to Relationship Management in the interim, as we are also actively recruiting for the leader of the Customer Success team. How You’ll Spend Your Time: - Build and maintain trusted, long-term customer relationships, earning respect and trust on behalf of RLDatix. - Develop and manage success plans using objective data, in collaboration with the account team. - Measure and analyze CSAT (Customer Satisfaction) by solution to identify trends and determine any necessary corrective actions. - Proactively manage customer communications, tailoring information to customer-specific needs and aligning it with their mission and desired outcomes. - Drive adoption by sharing relevant usage data, sharing ‘best practice’ goals, promoting upcoming webinars and thought leadership events on products and solutions. - Ensure a seamless renewal process by monitoring and managing client health, satisfaction, escalations, and sentiment. Qualifications - 3+ years of experience in a Customer Success role within a Healthcare SaaS company. - Proven success in managing customer engagement, optimizing usage and outcomes, and achieving significant improvements in customer satisfaction metrics, sentiment, and/or NPS. - In-depth knowledge on how to leverage data to drive customer insights and business decisions. - Sincere interest in building long-term relationships with customers. - A knack for working collaboratively within a fast-paced, evolving team. Benefits - Health, dental, vision, life, and disability insurance. - 401K. - Paid time off. - Paid holidays. Company Description RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

Role Description We’re searching for a UK-based Incident & Upgrade Manager to join our Customer Operations / Customer Support team, so that we can stabilise service performance, reduce incident recurrence, and improve customer experience across our platform. The Incident & Upgrade Manager will lead major incident management, oversee customer upgrades, and drive continuous operational improvement to deliver more reliable, efficient, and customer-focused services across the organisation. - Leading major incident response calls to ensure structured, timely resolution and clear accountability across Support, Product, Engineering, and Customer Success - Owning the end-to-end lifecycle of high-severity incidents to minimise customer impact and drive full root cause resolution - Driving post-incident reviews (PIRs) and problem management practices to eliminate repeat issues and improve long-term platform stability - Coordinating and managing customer upgrades to ensure smooth delivery, minimal disruption, and strong communication - Analysing service performance data to identify trends, risks, and opportunities for improvement across incidents and operations - Building and embedding scalable processes, governance, and ITIL-aligned frameworks to improve consistency, efficiency, and cross-team collaboration Qualifications - Proven experience in incident and/or problem management within a SaaS or technology environment - Demonstrated success in leading high-pressure incidents and driving improvements to service performance and reliability - Strong understanding of ITIL frameworks (incident, problem, and change management) - Ability to translate technical concepts into clear actions and communications for both technical and non-technical stakeholders - Experience working cross-functionally across Support, Engineering, Product, and Customer Success teams - Strong stakeholder management skills with the ability to influence, challenge, and drive accountability at senior levels - A customer-first mindset with a passion for improving service delivery and operational outcomes - A proactive, high-energy approach with the resilience to thrive in a fast-paced, complex environment - Ability to travel across the UK as needed (typically monthly) with a primarily remote working model Benefits - Private health and group accident insurance - Employee Assistance Program (EAP) for confidential support - Loyalty Awards for long-service employees Company Description RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organisations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.

Data Migration Analyst Location: Melbourne Australia Job Description: Data Services Group Hybrid RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day. We're searching for a Melbourne-based Data Migration Analyst to join our Data Services Group team, so that we can support healthcare organisations in successfully transitioning to new EHR platforms with accurate, high-quality data. The Data Migration Analyst will analyse, validate, and support the migration of clinical and operational data while collaborating with stakeholders to ensure data integrity and continuity of care. How You'll Spend Your Time - Analyse legacy healthcare data and workflows to support accurate data migration into new EHR systems - Validate migrated data through iterative testing in order to ensure accuracy, integrity, and usability in the target system - Collaborate with clinical and technical stakeholders to gather requirements and support migration activities - Lead validation activities with clients in order to identify, triage, and resolve data issues - Coordinate across project teams to manage multiple migration projects and ensure successful delivery What Kind of Things We're Most Interested in You Having - 1-3 years' experience in healthcare IT, data analysis, or a related field - Proven success in supporting system implementations, data migrations, or EHR-related projects - In-depth knowledge of healthcare data, EMR/EHR systems, and data validation processes - Ability to commute to our Melbourne office on a hybrid basis - Sincere interest in improving patient care through accurate and reliable healthcare data - A knack for working collaboratively across clinical and technical teams within a fast-paced, delivery-focused environment By enabling flexibility in how we work and prioritising employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, colour, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law. As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to accessibility@rldatix.com. Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organisational factors are also taken into consideration.

Technical Data Migration Consultant AUS - Melbourne Hybrid Job Description: RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day. We're searching for a Melbourne-based Technical Data Migration Consultant to join our Data Services Group team, so that we can successfully deliver high-quality healthcare data migration projects for our clients. The Technical Data Migration Consultant will extract, transform, and load healthcare data while collaborating with stakeholders to ensure seamless system transitions and accurate data outcomes. How You'll Spend Your Time - Develop, test, and execute data conversions using SQL and ETL techniques to ensure seamless migration between healthcare systems - Analyse healthcare data in formats such as HL7, CDA, CSV, and SQL in order to support accurate extraction, transformation, and loading - Create and maintain complex SQL scripts to convert data from multiple source systems to target EHR platforms - Facilitate stakeholder meetings to gather requirements, provide updates, and ensure successful delivery of data migration projects - Perform quality assurance checks on data to validate integrity, identify issues, and reconcile converted datasets for accuracy What Kind of Things We're Most Interested in You Having - 3+ years' experience working with healthcare data and EHR/EMR systems - Proven success in delivering data migration or data conversion projects within healthcare environments - In-depth knowledge of SQL Server, T-SQL scripting, and data transformation processes - Ability to commute to our Melbourne office on a hybrid basis - Sincere interest in improving healthcare outcomes through data accuracy and system transformation - A knack for working collaboratively with stakeholders while managing tasks independently in a fast-paced environment By enabling flexibility in how we work and prioritising employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, colour, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law. We welcome applications from people of all backgrounds and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to accessibility@rldatix.com. Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organisational factors are also taken into consideration.

Title: Software Engineer III Location: Boston United States Job Description: Software Engineer III (Tooling) US - Remote RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all. Job Description RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it. Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day. We're searching for a remote Software Engineer III to join our Data Solutions Group (Tooling) team, so that we can build scalable, efficient tools that support data integration and ETL processes across our platform. The Software Engineer III will design, develop, and deliver robust cloud-based solutions to support healthcare data workflows and improve system performance and reliability across the organization. How You'll Spend Your Time - Design and develop scalable software solutions using C# and T-SQL to support ETL tooling and data workflows - Build and maintain Azure-based infrastructure and services to ensure reliable, high-performing systems - Diagnose and resolve complex technical issues to improve system performance, scalability, and security - Collaborate with cross-functional teams to translate requirements into functional, high-quality software solutions - Continuously improve code quality, testing practices, and development processes to reduce technical debt and enhance team velocity What Kind of Things We're Most Interested in You Having - 5+ years of production C# experience with a deep understanding of dependency injection, unit testing and the underlying principles - 5+ years of production T-SQL experience, including query design and performance analysis - Experience with a variety of modern dependency injection and unit testing libraries, specifically the Castle Windsor and Moq libraries - Experience working with asp.net core Web APIs and libraries like Swagger - 1-3 years' experience diagnosing performance and scalability concerns related to Azure infrastructure - Experience designing and supporting distributed solutions in Azure, including selecting appropriate Azure services based on security, operational and cost considerations - Experience deploying and managing Azure infrastructure through Infrastructure as Code, such as Bicep or ARM templates - Excellent cross-functional communication skills - you can work well alongside implementation techs, engineers and product owners - Demonstrated ability to work effectively in a large codebase - you know when to refactor and understand the cost of refactoring - Demonstrated ability to navigate ambiguous technical requirements and evolving project scopes, adapting solution approaches and collaborating effectively with cross-functional teams to achieve successful outcomes. By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, 401K, paid time off, and paid holidays. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws. As part of RLDatix's commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don't hesitate to send a note to accessibility@rldatix.com. Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also taken into consideration.

Industry Solution Director - Defence Sector | UK | Remote RLDatix (RLD) is on a global mission to help raise the standard operational effectiveness …everywhere. Trusted by over 10,000 healthcare, defense and maritime organisations around the world, our solutions help improve business insight to drive better business and mission outcomes. The Government and Commercial Solutions (GCS) team help defence, maritime, and engineering organisations maintain operational and force readiness by providing clear, trusted insight into their current and future workforce requirements — ensuring the right people, with the right skills, are available when it matters most. Joining TeamRLD means becoming part of a truly global organisation of over 2,000 team members across the UK, Europe, Middle East, Australia, Canada, and the United States — all united by a shared purpose: delivering safer, better healthcare for all. We’re searching for a UK-based Industry Solution Director to join our GCS Defence engagement team, so that we can deepen strategic relationships, drive complex account growth, and expand RLDatix solutions across defence and government environments in the UK and Europe. In this role you will use your sector knowledge and industry experience to build and execute a plan to engage with the sector to build pipeline and deliver sales of our force readiness platform. You’ll combine deep sector knowledge with technical and commercial acumen to define solutions to operational readiness challenges facing the defence sector globally. This will include identifying key partners to deliver our solutions, finding and winning competitive tenders to maximise longterm value across mature and strategically significant accounts. How You’ll Spend Your Time - Acting as a trusted commercial partner and solution provider for defence and government clients, applying a strong understanding of defence operations, readiness, and procurement environments to offer effective, mission-aligned solutions. - Building and maintaining long-term relationships with senior military officers, government stakeholders, and procurement leaders, positioning yourself as a credible advisor and strengthening account retention and expansion. - Developing and executing strategic account management and pipeline development plans, identifying growth opportunities across existing and new accounts, and progressing opportunities from early engagement through to contract award. - Leveraging your professional network to stimulate pipeline activity, generate new conversations, and expand awareness of RLDatix force readiness and defence capability offerings. - Partnering closely with clients to diagnose operational, capability, and readiness challenges, aligning RLDatix solutions to deliver measurable outcomes such as improved efficiency, compliance, risk reduction, and force effectiveness. - Applying defence, government, and regulatory market insight to shape account strategy, inform tender positioning, and influence solution design, ensuring strong alignment with client priorities and funding frameworks. - Supporting revenue growth through consultative selling, including solution-led conversations, opportunity qualification, and value-based proposals; prior sales experience is advantageous but not required. - Working with the defense sector solution architect to delivering compelling solution demonstrations, briefings, and technical workshops, tailored to complex defence requirements, governance models, and acquisition processes. - Leading or supporting competitive tender and bid activity, contributing solution architecture, written responses, and proposal content to maximise win rates and commercial success. - Collaborating with sales, product, marketing, engineering, and leadership teams to ensure joined-up delivery, consistent messaging, and high-quality outcomes for strategic defence accounts. What Kind of Things We’re Most Interested in You Having - Proven experience in enterprise SaaS solution sales, ideally within defence, aerospace, government, or other mission-critical sectors. - Demonstrated success in managing complex enterprise account portfolios, securing senior-level buy-in, and driving sustainable revenue growth. - In-depth knowledge of workforce planning, resource optimisation, and digital transformation in regulated or high-assurance environments. - Strong understanding of MOD procurement frameworks, NATO standards, and security clearance processes. - Experience working with marketing, product and technical teams to shape and influence messaging and product strategy to deliver compelling solutions to the defence sector. - Exceptional ability to influence senior stakeholders, navigate complex decision-making landscapes, and build long-term strategic partnerships. - Experience delivering tailored solution demonstrations, managing competitive tenders, and positioning differentiated SaaS solutions. - Ability to travel regularly across the UK and Europe while being UK-based. - A genuine interest in improving safety, efficiency, and effectiveness in mission-critical organisations. - A knack for working independently while collaborating cross-functionally within a fast-growing, global, matrixed environment. What Success Looks Like in This Role - Lead strategic account growth initiatives aligned with RLDatix’s defence sector vision. - Influence senior MOD and NATO stakeholders to drive adoption of RLDatix solutions. - Achieve annual revenue and account expansion targets through innovative solution delivery. By enabling flexibility in how we work and prioritising employee wellness, we empower our team to do and be their best. Key benefits include private health and group accident insurance, an Employee Assistance Program (EAP) for confidential support, and Loyalty Awards for long-service employees. RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by law. As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com. Salary offers are based on a wide range of factors including location, relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organisational factors are also taken into consideration.

Industry Solution Director - Maritime Sector | UK | Remote RLDatix (RLD) is on a global mission to help raise the standard operational effectiveness …everywhere. Trusted by over 10,000 healthcare, maritime and defense organisations around the world, our solutions help improve business insight to drive better business and mission outcomes. The Government and Commercial Solutions (GCS) team help defence, maritime, and engineering organisations maintain operational and force readiness by providing clear, trusted insight into their current and future workforce requirements, ensuring the right people, with the right skills, are available when it matters most. Joining TeamRLD means becoming part of a truly global organisation of over 2,000 team members across the UK, Europe, Middle East, Australia, Canada, and the United States — all united by a shared purpose: delivering safer, better healthcare for all. We’re searching for a UK-based Industry Solution Director to join our GCS Maritime engagement team, so that we can deepen strategic relationships, drive complex account growth, and expand RLDatix solutions across Offshore engineering and cruise sectors globally. In this role you will use your sector knowledge and industry experience to build and execute a plan to engage with the sector to build pipeline and deliver sales of our crew management and operational readiness platform. You’ll combine deep sector knowledge with technical and commercial acumen to define solutions to operational readiness challenges facing the maritime sector globally. This will include identifying key partners to deliver our solutions, engage with industry organisations and thought leaders to maximise long term value across mature and strategically significant accounts. How You’ll Spend Your Time - Acting as a trusted commercial partner and solution provider for maritime clients and prospects, applying a strong understanding of maritime crewing operations to offer effective solutions that address meaningful operational workforce challenges. - Leveraging your professional network to generate engagement and pipeline activity, increasing awareness and understanding of our crew management and operational readiness capabilities. - Engaging clients to diagnose operational, workforce, and readiness challenges, translating these into practical, value-led solutions that deliver measurable improvements in efficiency, compliance, and commercial outcomes. - Working closely with the marketing team to build and mature a healthy sales pipeline, generating new opportunities across the maritime, offshore, and defence-adjacent sectors and progressing them through the sales lifecycle. - Establishing and nurturing senior-level relationships with marine, offshore, and cruise industry decision-makers to expand pipeline, strengthen partnerships, increase customer retention, and enable long-term account growth. - Designing and executing tailored account strategies that address complex operational challenges and optimise adoption of the Government & Commercial solutions portfolio across maritime and defence-influenced environments. - Using your knowledge of maritime, and offshore market drivers and capability needs to identify new opportunities for our solution portfolio within your assigned sector. - Supporting revenue growth through consultative, solution-led selling, including presentations, demonstrations, and negotiations; previous sales experience is advantageous but not essential. - Working with the maritime sector solution architect to deliver compelling solution demonstrations, briefings, and technical workshops, tailored to complex maritime business challenges, governance models, and acquisition processes - Leading or contributing to competitive tender and bid activity, developing high-quality proposals, reusable bid content, and solution narratives to maximise win rates across both new and existing clients. - Collaborating cross-functionally with product, marketing, sales, and leadership teams to ensure joined-up solution delivery and consistent, high-quality outcomes for strategic opportunities and key accounts. What Kind of Things We’re Most Interested in You Having - Proven experience in generating new business in enterprise SaaS solution sales, ideally within maritime, shipping, cruise, or other maritime adjacent sectors. - Demonstrated success in managing complex enterprise account portfolios, securing senior-level buy-in, and driving sustainable revenue growth. - In-depth knowledge of crew planning, resource optimisation, and digital transformation in regulated or high-assurance environments. - Strong understanding of international maritime legislation. - Exceptional ability to influence senior stakeholders, navigate complex decision-making landscapes, and build long-term strategic partnerships. - Experience delivering tailored solution demonstrations, managing competitive tenders, and positioning differentiated SaaS solutions. - Ability to travel regularly across the UK and Europe while being UK-based. - A genuine interest in improving safety, efficiency, and outcomes within maritime, and mission-critical organisations. - A knack for working independently while collaborating cross-functionally within a fast-growing, global, matrixed environment. What Success Looks Like in This Role - Establish RLDatix Government & Commercial Solutions team as the leading provider of operational readiness solutions in the offshore sector. - Lead new business and strategic account growth initiatives aligned with RLDatix’s maritime sector vision. - Influence senior offshore and cruise industry stakeholders to drive adoption of RLDatix solutions. - Achieve annual revenue, new business and account expansion targets through innovative solution delivery.