Rightangled

• Conduct outbound calls to patients in a professional and empathetic manner. • Build and maintain positive relationships with patients. • Support patient retention initiatives through proactive outreach. • Generate and send follow-up emails and communications. • Gather patient feedback and accurately record information in company systems. • Meet individual and team performance targets. • Resolve basic patient queries and escalate issues where appropriate. • Maintain accurate records of all interactions and communications. • Collaborate with internal teams to ensure a positive patient experience.

Role Description We are seeking a proactive and customer-focused Customer Service Associate (Patient Outreach) to join our growing team. In this role, you will be responsible for engaging with patients through phone calls and email communications, gathering feedback, strengthening patient relationships, and supporting retention initiatives. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences while helping the business achieve its engagement and retention goals. Location: Remote Employment Type: Full-Time Working Hours: Monday to Friday, 8:00 AM – 5:00 PM Key Responsibilities - Conduct outbound calls to patients in a professional and empathetic manner. - Build and maintain positive relationships with patients. - Support patient retention initiatives through proactive outreach. - Generate and send follow-up emails and communications. - Gather patient feedback and accurately record information in company systems. - Meet individual and team performance targets. - Resolve basic patient queries and escalate issues where appropriate. - Maintain accurate records of all interactions and communications. - Collaborate with internal teams to ensure a positive patient experience. Qualifications - Minimum 1 year of customer service experience. - Excellent verbal and written communication skills. - Strong attention to detail and organisational abilities. - Ability to build rapport and communicate confidently over the phone. - Comfortable working towards targets and performance metrics. - Strong time management skills and ability to work independently. - Reliable internet connection and suitable remote working environment. - Access to a laptop/computer and headset for daily communications. Preferred Qualifications - Fluent English communication skills. - Bilingual or multilingual candidates are highly desirable, particularly those fluent in: - French - Spanish - Dutch - Experience in healthcare, pharmacy, patient support, or customer retention is advantageous. Personal Attributes - An excellent communicator with strong interpersonal skills. - Detail-oriented and committed to accuracy. - Punctual, dependable, and self-motivated. - Empathetic and patient-focused. - Results-driven and comfortable working towards targets. - Professional and able to represent the company positively in all interactions. What Success Looks Like - Consistently achieving outreach and retention targets. - Maintaining positive patient relationships. - Collecting valuable patient feedback to support service improvements. - Delivering a high standard of customer service. - Contributing to overall patient satisfaction and business growth.

Role Description We are seeking a proactive and customer-focused Customer Service Associate (Patient Outreach) to join our growing team. In this role, you will be responsible for engaging with patients through phone calls and email communications, gathering feedback, strengthening patient relationships, and supporting retention initiatives. The ideal candidate will have excellent communication skills, a positive attitude, and a passion for delivering exceptional customer experiences while helping the business achieve its engagement and retention goals. Location: Remote Employment Type: Full-Time Working Hours: Monday to Friday, 8:00 AM – 5:00 PM Key Responsibilities - Conduct outbound calls to patients in a professional and empathetic manner. - Build and maintain positive relationships with patients. - Support patient retention initiatives through proactive outreach. - Generate and send follow-up emails and communications. - Gather patient feedback and accurately record information in company systems. - Meet individual and team performance targets. - Resolve basic patient queries and escalate issues where appropriate. - Maintain accurate records of all interactions and communications. - Collaborate with internal teams to ensure a positive patient experience. Qualifications - Minimum 1 year of customer service experience. - Excellent verbal and written communication skills. - Strong attention to detail and organisational abilities. - Ability to build rapport and communicate confidently over the phone. - Comfortable working towards targets and performance metrics. - Strong time management skills and ability to work independently. - Reliable internet connection and suitable remote working environment. - Access to a laptop/computer and headset for daily communications. Preferred Qualifications - Fluent English communication skills. - Bilingual or multilingual candidates are highly desirable, particularly those fluent in: - French - Spanish - Dutch - Experience in healthcare, pharmacy, patient support, or customer retention is advantageous. Personal Attributes - An excellent communicator with strong interpersonal skills. - Detail-oriented and committed to accuracy. - Punctual, dependable, and self-motivated. - Empathetic and patient-focused. - Results-driven and comfortable working towards targets. - Professional and able to represent the company positively in all interactions. What Success Looks Like - Consistently achieving outreach and retention targets. - Maintaining positive patient relationships. - Collecting valuable patient feedback to support service improvements. - Delivering a high standard of customer service. - Contributing to overall patient satisfaction and business growth.

Role Description We are looking for a dedicated and motivated Digital Marketing Manager to join our ever-growing team. The ideal candidate will work closely with multiple teams across the business to build and execute strong digital marketing strategies across a variety of channels. In this role, you will be responsible for managing and growing multiple brands across the UK, Amsterdam, USA, and Dubai, all operating under the same holding group. You will play a key part in increasing brand awareness, driving customer acquisition, and analysing the effectiveness of campaigns to optimise performance and overall success. - Experience Required: Minimum 5 years in E-commerce (including 2+ years strictly in hands-on Google/Meta ads and Shopify platform marketing). - Results-driven to lead user acquisition and e-commerce revenue growth. - Own the full-funnel strategy across Google Ads, Meta Ads, and Shopify Advertising. - Drive user acquisition and scale our direct-to-consumer (DTC) e-commerce presence on an international scale. Paid Media & Advertising (Google & Meta) - Plan, execute, and optimize end-to-end digital ad campaigns via Google Ads (Search, Display, Shopping, YouTube) and Meta Ads (Facebook/Instagram) to maximize ROAS and minimize CPA. - Manage daily advertising budgets and execute rigorous A/B testing on ad copy, audiences, and landing page creatives. Shopify Advertising & Growth - Develop and manage Shopify ad campaigns (Shop Ads, App Store ads, and marketplace placements) to build brand awareness, drive targeted traffic, and boost store subscriptions. - Collaborate with Shopify’s ecosystem and partnership networks to align performance campaigns with global retail trends and shopping events. E-commerce Strategy & Analytics - Drive online sales optimization by tracking the end-to-end conversion funnel. - Utilize e-commerce metrics (CAC, LTV, ROI) and web analytics (Google Analytics 4, Shopify dashboards) to generate weekly performance reports and actionable insights. Qualifications - E-commerce Focus: 100% of your career experience must be within the E-commerce or online consumer tech/retail sectors. - Platform Expertise: 2+ years of highly specialized, daily management of Google Ads and Meta Ads. - Shopify Experience: Demonstrated success planning or executing campaigns directly within the Shopify Ads platform and ecosystem. - Data-Driven: Proficiency in setting up UTMs, tracking pixels, and analyzing data to refine marketing strategies. - Education: Bachelor’s degree in Marketing, Business, or a related field. - Market Focus: Deep understanding of global e-commerce landscapes, digital consumer behaviors, and cross-border marketing trends. - Remote Ready: Proven ability to work independently across time zones with strong written and verbal English communication skills. Location - 100% Remote (Global) | Optional Hybrid/On-site for Dubai-based candidates. - This is a fully remote global position. However, candidates residing in Dubai have the option to work directly from our physical office space. Benefits - Competitive Salary - Employee Discounts on Healthcare Products - Professional Development Opportunities - A Friendly and Inclusive Team Culture

Role Description Rightangled Ltd is seeking a detail-oriented and proactive Assistant Bookkeeper to support our growing healthcare organisation. This role is ideal for someone who enjoys working with numbers, thrives in a structured environment with multiple Group companies, and wants to contribute to the financial health of a fast-paced, mission-driven company - all while working remotely. Salary Banding - Up to £500 per month Key Responsibilities - Manage accounts payable and receivable, ensuring all transactions are processed accurately and on time - Perform bank reconciliations for all group companies and promptly investigate and resolve discrepancies - Reconcile Stripe receipts with Shopify sales reports. Ensure all postings in Xero are correct. - Ensure compliance with accounting policies, tax regulations, and financial reporting standards - Support month-end and year-end closing processes, including preparation of quarterly VAT returns - Assist with payroll processing, ensuring accuracy and timely payments - Should be able to manage and support the overall bookkeeping for all group companies - Provide ad-hoc financial and administrative support as needed Qualifications - 1–2 years of experience in accounting or bookkeeping - Master’s degree in Accounting/Finance, ACCA Affiliate, or part-qualified ACCA - Hands-on experience with bank recons, accounts payable and receivable processes - Strong analytical skills with high attention to detail - Good understanding of UK accounting standards and tax regulations - Proficiency in Microsoft Excel is a must. Good understanding of Xero accounting software is a plus point. - Excellent communication skills and ability to work independently in a remote environment - Availability to work UK hours (Monday - Friday, 8:00 AM - 5:00 PM) Benefits - Professional Development Opportunities - A Friendly and Inclusive Team Culture

About Médetone LLC Médetone LLC, is a dynamic and fast-growing care & wellness company that prioritises innovation in healthcare delivery and customer care. We are committed to providing our customers with a seamless, safe, and efficient service. As part of our next phase of growth, we have launched our first online pharmacy to service the US market, with the vision of offering accessible, high-quality healthcare. To support this mission, we are seeking an experienced and motivated New York licensed Nurse Practitioner to join our team.  Role Overview The role will be responsible for providing high-quality healthcare services in a digital setting. Your primary responsibilities will involve assessing patients and determining the appropriateness of prescribing medications. You will collaborate with pharmacists and other healthcare professionals to deliver safe, efficient, and patient-centered care while adhering to regulatory and ethical standards. Key Responsibilities  - Assess patients and their requests for treatment; prescribe medications if indicated and appropriate.  - Work closely with pharmacists and other healthcare team members to ensure seamless care delivery. - Adhere to all legal and regulatory requirements, including those set by the US medical boards.