RevenueCat

Role Description We are looking for a Backend Engineer to join our engineering team and help design, build, ship and support end to end features and products that will help developers grow their business. We want to bring somebody with a product mindset, passionate about shipping products and with an eye for reliability, scalability and performance. Qualifications - 5+ years of experience working as a software engineer designing and maintaining complex/large/growing systems. - Comfortable writing and debugging SQL. - Love debugging and finding the root cause of production issues. - Passionate about shipping good products. - Excellent command of at least one of the mainstream programming languages. - Ability to ship high quality code using good testing practices in iterative cycles. - Collaborate well with others and communicate effectively in a fully-remote culture. - Proactive; when seeing something broken, jump on it to fix it or suggest improvements. - Versatile and a fast learner. Requirements - Bonus: Experience in Python. - Bonus: Experience in PostgreSQL. - Bonus: Experience building SDKs. - Bonus: Shipped a mobile app with in-app purchases. - Bonus: Some experience with React and SPA applications. Benefits - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator. - 10-year window to exercise vested equity options. - Fully remote and flexible work environment. - 4-5 weeks of suggested time off annually for mental, physical, and emotional recharge. - $2,000 USD for workspace setup and $1,000 USD annual stipend for continuous learning. Company Description RevenueCat removes the headaches of building and scaling in‑app subscriptions. Since graduating from YC’s S18 batch we’ve grown into the default monetization platform for mobile: we’re in >40% of newly shipped subscription apps, we process $12B+ in annual purchase volume, and we help everyone from a solo dev in Brazil to the OpenAI mobile team understand and grow their revenue. We’re a remote‑first crew of 150+, spread across 25+ countries, and guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. If you want your work to touch hundreds of millions of end‑users (and help the developers behind them get paid), you’ll fit right in. Onboarding Timeline In the first month, you'll: - Meet frequently with your team and mentor to get up to speed. - Setup and familiarize yourself with repositories, task management, the dev environment. - Implement and ship your first project. - Familiarize yourself with the RevenueCat dashboards, logging, debugging tools, cloud providers, infrastructure management and general architecture. - Familiarize yourself with workflows and subscription business concepts. Within the first 3 months, you'll: - Be able to scope and work on projects self-sufficiently. - Learn the basics of incident response, and be part of the on-call rotation. - Participate in code reviews, and contribute in other ways (testing, visibility, etc.) to improve reliability and quality of the codebase. - Understand every product owned by your team. - Understand and improve many of the codebases that the team works with. Within the first 6 months, you'll: - Review code, create proposals, and contribute to architectural discussions. - Contribute to the team roadmap and technical direction. - Be an expert on a couple of your team’s focus areas. - Have shipped a major product or feature. Within the first 12 months, you'll: - Know all the major components of our system and be able to debug complex issues. - Have your own initiatives for improving our products, understanding the current issues and priorities. - Be able to spec and architect medium-large projects, gather feedback and design validation and rollout plans. - Mentor other engineers joining the team. - Influence the org to improve general reliability, scalability and performance.

• Building the strategic account engagement engine • Creating ABM plays that do not feel like ABM • Earning mindshare and trust with the “big app” ecosystem • Partnering closely with Sales • Building AI-native GTM workflows • Owning the account journey from “mapped” to “in conversation”

• Lead and evolve RevenueCat’s security roadmap • Establish priorities across infrastructure, application, and internal security • Partner with engineering leadership on architecture and security decisions • Build trust internally as the security leader engineers want to work with • Drive meaningful improvements to overall security posture • Improve detection, prevention, and response capabilities • Educate and increase security awareness within the company • Define how the security organization should scale over time

• Building the CSM operating system: Define how Customer Success works at RevenueCat as we scale: customer tiers, coverage models, account plans, health signals, review cadences, renewal / expansion touchpoints, escalation paths, and the difference between bespoke support and scalable programs. • Leading and coaching the CSM team: Manage, coach, and raise the bar for a team of CSMs. Help them become growth generalists who deeply understand customers' apps, audiences, business models, goals, constraints, RevenueCat usage, and opportunities. Identify where we need coaching, role changes, new hires, or clearer expectations. • Owning strategic account quality: Make sure our top accounts have real account strategy: clear customer goals, app context, product adoption opportunities, risks, stakeholder maps, open asks, next steps, renewal / expansion context, and technical health input from Technical Account Managers where relevant. • Making CSMs true growth partners: Help CSMs move beyond generic relationship management. CSMs should be able to diagnose likely growth bottlenecks, recommend practical RevenueCat adoption, interpret app performance, qualify when the subject matter experts from our Growth Advisory team should get involved, and keep the customer moving toward higher-impact work. • Clarifying CSM / TAM / Growth Advisory handoffs: Partner closely with TAM, Support, Sales, Product, and Growth Advisory so customers get the right help from the right person. CSMs should own customer context, account strategy, adoption, stakeholder management, and next-step clarity. TAMs should own technical correctness. Growth Advisory should go deep on specific, high-impact growth problems. • Turning repeated customer work into scale: When the same issue appears across accounts, make sure it becomes a playbook, template, customer education asset, internal enablement, webinar, support macro, sales collateral, product feedback, or docs improvement. The goal is not to consult the same problem forever. The goal is to make the company smarter every time we solve it. • Driving measurable customer and business outcomes: Define and improve the metrics that matter: product adoption, account health, customer outcomes, renewal / expansion influence, quality of account strategy, risk visibility, and the team's ability to create leverage as the customer base grows.

• RevenueCat is looking for a Head of People to lead talent and people strategy during a pivotal stage of growth. • Reporting to the VP of Strategy & Operations, this leader will oversee both Recruiting and People Operations across the organization. • Build and execute a recruiting strategy that supports significant organizational growth while maintaining talent density. • Improve hiring manager effectiveness, candidate experience, and recruiting operations. • Partner with executives on workforce planning, organizational design, and leadership development. • Continue evolving RevenueCat's performance management and talent development programs. • Build scalable systems and processes that support a globally distributed workforce. • Partner closely with Finance on compensation, headcount planning, and organizational investments. • Leverage automation and AI-enabled workflows to improve recruiting and people operations. • Develop metrics and reporting that improve visibility into hiring performance and organizational health. • Help maintain and strengthen RevenueCat's culture as the company scales.

• Manage and nurture customer relationships to ensure they successfully implement and adopt RevenueCat • Provide customers with a flow of insights and tactics that have the potential to help them grow their business • Analyze the customer’s data and provide perspective • Propose actionable tactics to customers and develop educational collateral such as live workshops and written guides • Conduct initial meetings with customers to introduce yourself and discuss their needs and goals • Begin managing your own portfolio of customer relationships with support from the existing CSMs, including a few ‘net new launches’ • Track and report on key success metrics to measure progress and impact • Work directly with the Product team to build and maintain awareness of customer needs in product development and direction

• Running structured engagements with RevenueCat customers and prospects - auditing their UA strategies, advising on channel mix, helping them design measurement frameworks, and ultimately guiding them on how to scale their user base profitably. • Providing continuous input to Product and Engineering on how our growth tools, integrations, and reporting need to evolve based on what you see across real customer use cases. • Codifying what works into scalable assets - UA playbooks, channel-specific guides, and growth templates - that CSMs, Sales, and customers can use without needing you in the room. • Partnering with our Advocacy and Content teams to turn real engagement learnings into blog posts, webinars, conference talks, teardowns, and guides. Being a visible, credible voice on mobile user acquisition for the RevenueCat community and the broader app ecosystem. • Helping Sales, Customer Success, and Support teams speak intelligently about UA - so every customer-facing conversation at RevenueCat can go deeper on growth, not just infrastructure.

• Industry Commentary & Reactive Content: When something happens in the app ecosystem – policy changes, platform moves, monetization shifts, regulatory developments – you write or commission RevenueCat's response. You produce a steady stream of original commentary that establishes RevenueCat as the company with the sharpest perspective on the app economy. You don't just report what happened; you explain why it matters and what developers should think about next. • Company Communications & Amplification: Own RevenueCat's external voice and outreach for company moments and major content drops. When RevenueCat-the-company needs to say something – a product announcement, milestone, policy position, or executive thought leadership piece – you write it. You work closely with product marketing to amplify major product launches beyond the launch blog, connecting them to the broader ecosystem narrative. When a major report or research piece drops, you own the promotional narrative and outreach – selective media, influencer seeding, newsletter pitches, podcast mentions. • Social Voice & Presence: Write the opinionated, point-of-view-driven social content that builds RevenueCat's reputation – industry commentary, takes on ecosystem developments, and narrative framing for major moments. You're not managing the day-to-day social calendar or scheduling promotional posts; you're the person who writes the posts that make people follow RevenueCat because we have something worth saying. • Voice & Narrative Consistency: Be the person who makes sure everything RevenueCat publishes sounds like RevenueCat – opinionated, developer-first, genuinely useful, never generic B2B marketing. Not a gatekeeper, but the person the team looks to when they want to make sure something lands right.

• Running structured engagements with RevenueCat customers and prospects - auditing their lifecycle setups, designing engagement frameworks, advising on messaging strategy. • Helping them connect RevenueCat subscription events to their CRM platforms for better segmentation, timing, and personalization. • Providing continuous input to Product and Engineering on how our integrations, event triggers, and data payloads need to evolve. • Codifying what works into scalable assets for CSMs, Sales, and customers. • Partnering with Advocacy and Content teams to turn real engagement learnings into various forms of public content.

• Prepare Daily Payouts for rapid scaling including fraud detection and monitoring. • Build for the next big product launch in RC Capital. • Get obsessed with customers and solve tricky issues with vendors, providing recommendations on next steps.