
Redpanda Data
Remote Jobs
Redpanda Data is a cost-efficient streaming data platform that is compatible with Kafka APIs. The company strives to ensure a user-friendly platform and simplify real-time data whi
15 Jobs
Commercial Account Executive
Redpanda DataRedpanda Data is a cost-efficient streaming data platform that is compatible with Kafka APIs. The company strives to ensure a user-friendly platform and simplify real-time data whi
Role Description Come and join our rapidly growing Redpanda Sales team! As a Commercial Account Executive, you will help qualify and close opportunities through sales presentations, product demonstrations, and supporting technical evaluations. - Engage new and existing customers at 2500 and below sized companies to demonstrate how they can be more successful with Redpanda. - Engage in significant outbound activity making use of the tools available (Zoominfo, Sales Navigator, etc.). - Proactively and efficiently manage resources with dedicated teams, virtual teams, and executive staff around sales opportunities to ensure successful outcomes. - Align the overall Redpanda solution to the customer’s business needs, challenges, and technical requirements. - Articulate and evangelize the vision and positioning of both the company and products, and secure strategic commercial commitments. - Create a healthy pipeline of revenue and new logos for your target accounts. - Accurately forecast business on a quarterly cadence. - Effectively communicate with management, legal and deal desk to ensure proper execution of documents and correct process; follow established policies or recommendations set by these teams and company management. Qualifications - 5 years of B2B SaaS sales experience, including at least 2 years in a closing role. - Experience in open source software + SaaS business models. Proficiency in cloud and infrastructure software is a minimum requirement. - A track record of meeting or exceeding quota in a commercial or high-velocity sales motion. - Experience generating a meaningful portion of your own pipeline through outbound prospecting. - Strong discovery skills and the ability to connect product capabilities to business pain. - Comfortable selling to technical personas and C-suite. - A high-agency, builder mindset. You do not wait for perfect playbooks. You test, learn, and iterate. - Strong written communication skills. Your outbound emails, follow-ups, and deal recaps should be clear, sharp, and persuasive. - Strong curiosity about AI. Benefits - Join Redpanda if you’d enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe. - A culture based on trust, transparency, communication, and kindness.
Principal, Social Media and Communications Lead
Redpanda DataRedpanda Data is a cost-efficient streaming data platform that is compatible with Kafka APIs. The company strives to ensure a user-friendly platform and simplify real-time data whi
Title: Principal, Social Media and Communications Lead Location: United States Remote Job Description: Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe. This role sits at the intersection of brand, content, and community, working directly with senior leadership and cross-functional teams. The ideal candidate brings strong storytelling experience, a data-driven mindset, and a proven ability to build and grow an engaged audience across channels. In this role, you will create high-authority content across social and key digital channels that builds brand authority, earns trust, and positions Redpanda as the most cited and recommended solution in its category. You will bring together community management expertise and technical optimization to keep our brand visible, credible, and consistently authentic across every public-facing platform. You Will: - Lead the development of a communications framework including narrative pillars as well as defined platforms and messaging by key executive - Own and manage Redpanda's day-to-day social media presence across LinkedIn, X, Reddit, and other relevant channels, with a focus on driving measurable improvements to Redpanda's web presence including AEO and GEO performance - Develop and execute a social content calendar that supports brand awareness, product launches, events, blog content, and community moments - Write sharp, on-brand copy that speaks to the right audience by platform - Collaborate with internal stakeholders to co-develop social-first, authentic, and platform-native content - Monitor social conversations, engage with the community, and surface opportunities for Redpanda to participate in relevant discussions - Track and report on social performance metrics, including reach, engagement, follower growth, content resonance, and traffic while using this data to refine strategy - Experiment with formats: threads, short-form video, polls, carousels, to drive results and performance - Coordinate social amplification for events, webinars, and analyst moments - Oversee our employee advocacy/engagement program You Have: - 5+ years of social media management experience, ideally at a B2B tech, developer tools, or infrastructure company - A strong copywriting skills you can adapt tone for different channels and audiences without losing the brand voice - Comfort with technical subject matter –you don't need to be an engineer, but you should be able to understand what makes Redpanda interesting to one - Experience with social analytics tools (Sprout Social, Hootsuite, native analytics, etc.) and a data-informed approach to social content strategy - Ability to work cross-functionally and manage multiple priorities Nice to Have: - Familiarity with the open-source, Kafka, or data infrastructure ecosystem is a plus U.S. base salary range for this role is $122,000 - $143,000 for a US Remote location. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process.
Senior Support Engineer
Redpanda DataRedpanda Data is a cost-efficient streaming data platform that is compatible with Kafka APIs. The company strives to ensure a user-friendly platform and simplify real-time data whi
Role Description As a Technical Support Engineer at Redpanda, you will help our organization embody our commitment to delivering exceptional customer-centric technical support. Reporting directly to the Director, Technical Support, you will be a vital contributor to our growing support team in the Customer Success organization. In this role, you will play a fundamental part in ensuring our customers' success, fostering their confidence in our solutions, and elevating their overall experience. Your primary focus will be to leverage your technical expertise to provide world-class support for Redpanda’s range of products and services. Your ability to understand and address our customers' needs and technical challenges will be at the heart of our customer-centric approach. - Be the primary face of our organization to our customers to ensure we meet and/or exceed customer expectations on the Redpanda operation. - Work with engineering to drive and solve customer challenges from creation through resolution. - Partner with product engineering groups on periodic root cause analysis on customer issues, and distill lessons learned for the rest of the organization. - Build tools & services to create and improve support infrastructure, from issue life cycles to trending on root causes. - Participate in on-call rotations to follow the sun in support of our customers. - Ensure customer satisfaction through strong relationships with our Customer Success team. Qualifications - 3+ years of experience in L3 support of enterprise products, with a significant focus on distributed systems. - Strong understanding of Linux troubleshooting commands and regular expressions (grep/awk/sed). - Experience with deploying and troubleshooting applications in Kubernetes. - Strong experience with public cloud providers and containerization. - Proficiency in bash scripting and/or Python. - Willingness to participate in an on-call rotation. - Excellent written communication skills. - Comfortable working with a 100% distributed engineering team and remote first company. - Experience using AI tooling to automate repetitive tasks, or enhance troubleshooting. Nice to Have - Proficiency with Go. - Experience supporting a SaaS platform. - Experience supporting a streaming platform. Benefits - Join Redpanda if you’d enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness.
Senior Engineering Manager, Cloud
Redpanda DataRedpanda Data is a cost-efficient streaming data platform that is compatible with Kafka APIs. The company strives to ensure a user-friendly platform and simplify real-time data whi
Role Description We are looking for an accomplished and forward-thinking Senior Engineering Manager to lead one of our Cloud engineering teams. Reporting to the Director of Cloud Engineering, you will own the day-to-day delivery, quality, and operational excellence of your team's areas, and coach the engineers on your team. You’ll partner closely with Product, peer engineering leadership, and field teams to ship and operate highly reliable services, across Redpanda’s BYOC and Serverless products, and Agentic Data Plane. - Lead and manage a team of engineers working on Redpanda Cloud, including Agentic Data Plane efforts. - Own end-to-end delivery for your team's roadmap: scoping, prioritisation, execution, and on-time, high-quality launches. - Maintain a high bar for operational excellence, including incident response, on-call health, SLOs, and day-2 operations. - Provide regular career development, coaching, and performance feedback that helps engineers level up. - Hire, onboard, and retain top-tier engineers; participate actively in interview loops and calibrations. - Partner with Product Management to shape the team's roadmap and translate product priorities into clear engineering plans. - Surface risks, dependencies, and trade-offs early. - Be data driven to identify what's working and where to invest. - Collaborate with the Customer Success and Solutions Engineering to unblock customers and prioritise our roadmap. Qualifications - 7+ years of experience in software engineering, including building and operating enterprise-grade SaaS platforms. - 3+ years of experience managing highly technical engineering teams, with a track record of delivery. - Expertise in cloud infrastructure and operations, with hands-on experience in public clouds (AWS/GCP/Azure), Kubernetes, and distributed systems. - Familiarity with agentic AI processes, and AI-assisted software development lifecycles. - Experience translating product priorities into team plans and delivering predictably against them. - Eagerness to thrive in a fast-growing, dynamic environment and comfortable working remotely with a distributed team. - Strong verbal and written communication skills and demonstrated technical leadership. - A strong sense of empathy for both customers and teammates, and a commitment to building high-trust teams. Requirements - Golang proficiency or recent hands-on technical experience. - Expertise in Linux systems used to run and operate production-grade services. - Hands-on experience with data streaming platforms, AI/ML infrastructure, databases, or distributed storage systems at scale. - Experience enabling teams to adopt AI code generation tools in ways that measurably improve velocity while maintaining quality. Benefits - U.S. base salary range for this role is $240,000 - $285,000 (CA, NY, WA) and $230,000 - $270,000 (other US locations). - Our salary ranges are determined by role, level, and location. - As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. - Your talent partner will share more about the specific salary range for your preferred location during the hiring process. Company Description Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. - Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. - Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe.
Staff Software Engineer, Cloud
Redpanda DataRedpanda Data is a cost-efficient streaming data platform that is compatible with Kafka APIs. The company strives to ensure a user-friendly platform and simplify real-time data whi
Role Description We’re looking for an experienced staff-level software engineer to help architect and build the systems that power Redpanda’s vision for the Agentic Data Plane (ADP), while also shaping the technical culture behind them. In this role, you will design and develop our ADP product, building on our Bring Your Own Cloud, Serverless, and Redpanda Connect offerings. You will lead system architecture, develop new features, and operate ADP and Redpanda Cloud, helping us meet our 99.99% SLA. You will raise the engineering bar across the Cloud team and collaborate closely with Cloud, Core, and Platform engineering, as well as pre- and post-sales teams, to build robust, scalable systems with a strong emphasis on stability and zero-downtime upgrades. You Will: - Design, build and operate ADP and cloud services across AWS, GCP, and Azure, including control plane and data plane components - Convert ambiguous product requirements into clear technical designs and executable workstreams - Lead the technical direction of large projects within ADP, and contribute to architecture discussions that span ADP and adjacent Cloud teams - Anticipate technical risks and proactively mitigate them to ensure timely, high quality delivery - Set and uphold high standards for reliability, scalability, performance, and security - Identify and champion new features, process improvements, and strategic initiatives that enhance engineering culture and operational excellence - Participate in the on-call escalation chain; helping reduce escalations and improve operational health - Build tools and services for automated infrastructure provisioning, deployment, and self-healing - Make resilience and observability integral to the systems you own, enabling us to run enterprise-grade agentic systems and service in the cloud Qualifications - Significant experience designing and operating large-scale, reliable systems in public cloud environments - A track record of leading large technical projects end-to-end, from design and planning, to execution and production operations - Strong proficiency in Go (or comparable systems language with willingness to ramp) - Experience with AI-assisted software development workflows including tools like Claude Code - Production experience with Kubernetes, including running and operating workloads - Working knowledge of at least one of AWS / Azure / GCP, including IaC for system and network infrastructure - Familiarity with stream processing concepts - Excellent written and verbal communication skills; comfortable working in a globally distributed, async environment (e.g., GitHub) - Ability to collaborate effectively with engineering, product, and customer-facing stakeholders Requirements - Nice to Have: - Experience building Kubernetes operators for stateful / storage workloads - Experience building or operating SaaS platforms - Experience with streaming platforms as a user or provider - Exposure to production agentic systems and building agentic workflows Benefits - Join Redpanda if you’d enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness.
Senior Software Engineer, Core Enterprise
Redpanda DataRedpanda Data is a cost-efficient streaming data platform that is compatible with Kafka APIs. The company strives to ensure a user-friendly platform and simplify real-time data whi
Role Description The Core engineering team’s mission is to create the best data streaming platform. The team consists of known experts in foundational technologies such as Raft/consensus, transactions, WASM, and distributed storage, who have come together to build a differentiated highly performant product with compelling traction in the market. The Core engineering team works closely across multiple functions at Redpanda and our work directly drives key business metrics through various SaaS and self-managed offerings. We are looking for a software engineer who will help play a big role in expanding Redpanda’s footprint with enterprise-focused features and functionality related to next-generation streaming platform, security, performance, and scalability. - Build and maintain the customer-facing interfaces provided by Redpanda - Analyze the Kafka API and strive for parity - Enhance the user experience and overall system performance - Implement security and access control functions critical for enterprise customers - Enable new customer-centric capabilities that focus on serving large enterprise customers - Contribute to the overall success of Redpanda by ensuring our core tenets of Operational Simplicity, No Data Loss, and Blazingly Fast remain true as we push the envelope on scalability while expanding our target addressable market through features and integrations Qualifications - 5+ years of substantial and relevant experience in software development - Strong understanding and experience of C++, Rust or other systems languages (ideally modern C++17 or C++20), including profiling and benchmarking - Excellent written communication skills, collaboration skills, and executive function to overcome challenges - A lifelong commitment to learning and improving yourself Requirements - Knowledge of and experience integrating auth{n,z} protocols such as: OAuth (OpenID), kerberos, SASL, LDAP, SCRAM, TLS, etc - Experience with development of high throughput real-time distributed platforms - Some working knowledge of kubernetes and systems maintenance - Metrics development including open telemetry, prometheus and Grafana - Experience developing open source software - Data streaming application experience Benefits - U.S. base salary range for this role is $171,000 - 239,000 (CA, NY, WA) and $164,000 - $229,000 (other US locations). - Salary ranges are determined by role, level, and location. - As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. - Your talent partner will share more about the specific salary range for your preferred location during the hiring process. - Redpanda uses artificial intelligence (AI) technology to assist in the screening and assessment of applications for this position. However, all final hiring decisions are made by our human hiring team. Company Description Join Redpanda if you’d enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness.
Solutions Engineer
Redpanda DataRedpanda Data is a cost-efficient streaming data platform that is compatible with Kafka APIs. The company strives to ensure a user-friendly platform and simplify real-time data whi
Role Description Come and join our rapidly growing Solutions Engineer team! As a Solutions Engineer, you will help qualify and close opportunities with customers and partners and provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations. - Work alongside the sales team to introduce Redpanda to our potential customers. - Lead product and solution briefings, build proof-of-concepts (POC), run live product demos, and prototype Redpanda integrations. - Partner with Redpanda product management, engineering, and support teams to solve customer challenges and improve customer experience. - Identify and address customers' key technical objections and develop the strategies to address those blockers to adoption. Qualifications - 3-8+ years of prior experience leading presentations, collecting requirements, developing solution architectures, and teaching prospective users or project teams how to use software similar to Redpanda. - Comfortable developing/prototyping solutions in many different languages (e.g., Java, Python, Go, and Javascript). - Passion for working on complex technical problems and have a strong understanding of modern infrastructure and streaming technologies (Kafka ecosystem preferred). - Strong ability to build relationships with our partners, customers, and open-source users. - Experience demonstrating technical concepts, including presenting and whiteboarding. - Collaborative spirit and enjoy making sure each team gets customer feedback to provide great customer experience. - Flexibility to travel to meet customers, attend events or conferences or wherever the work takes you. - Comfortable with Linux and Kubernetes. - Proficient with one or more of the following cloud providers: AWS, GCP, and Azure. Requirements - U.S. base salary range for this role is $168,500 - $198,000, not including bonus and/or commission. - Our salary ranges are determined by role, level, and location. - As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. - Your talent partner will share more about the specific salary range for your preferred location during the hiring process. Benefits - Join Redpanda if you’d enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe. - A culture based on trust, transparency, communication, and kindness.
Senior Software Engineer - Observability
Redpanda DataRedpanda Data is a cost-efficient streaming data platform that is compatible with Kafka APIs. The company strives to ensure a user-friendly platform and simplify real-time data whi
Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe. About the Role: We are looking for a Senior Software Engineer to join our Observability team and help build the platform that gives Redpanda’s engineering organization deep visibility into the health, performance, and behavior of our systems. You will own and evolve our Grafana-based observability stack—spanning metrics, logs, and traces—and ensure that every team at Redpanda has the tooling and insights they need to ship reliable, high-performance software. This is a high-impact role at the intersection of infrastructure and developer experience. You will work closely with platform and product engineering teams to design scalable observability solutions, drive adoption of best practices, and reduce mean time to detection and resolution across our cloud and on-premise deployments. You Will: - Design, build, and maintain Redpanda’s observability platform using the Grafana stack (Grafana, Mimir, Loki, Tempo, Alloy/Agent) - Develop and optimize dashboards, alerts, and SLO/SLI frameworks that give engineering teams actionable insights into system health - Build and operate scalable metrics, logging, and distributed tracing pipelines that handle high-cardinality data across cloud and on-premise environments - Instrument services and infrastructure with OpenTelemetry to ensure comprehensive, standards-based telemetry collection - Partner with platform teams to improve incident detection, root-cause analysis, and mean time to resolution (MTTR) - Evaluate and integrate new observability tools and techniques, driving continuous improvement of our monitoring capabilities - Contribute to internal tooling and automation that streamlines observability onboarding for engineering teams - Participate in on-call rotation to keep observability infrastructure running and incident free You Have: - 5+ years of experience in software engineering with a focus on observability, monitoring, or infrastructure - Deep hands-on experience with the Grafana stack (Grafana, Mimir/Prometheus, Loki, Tempo) in production environments - Strong understanding of metrics, logging, and distributed tracing paradigms and their trade-offs at scale - Experience with OpenTelemetry (OTel) for instrumentation and telemetry collection - Proficiency in at least one systems-level language (Go strongly preferred) and scripting languages (Python, Bash) - Experience running and operating infrastructure on Kubernetes in public cloud environments (AWS, GCP, or Azure) - Comfortable working with a 100% distributed engineering team, collaborating on GitHub, etc. - Solid understanding of time-series databases, log aggregation systems, and query languages (PromQL, LogQL) Nice to Have: - Strong understanding of Go - Experience operating a SaaS platform with production observability at scale - Familiarity with eBPF-based observability or continuous profiling tools (e.g., Pyroscope, Parca) - Experience with infrastructure-as-code (Terraform, Pulumi) and GitOps workflows - Operated and used streaming platforms (e.g., Kafka, Redpanda) either as a user or provider - Experience building or managing multi-tenant observability platforms - Contributions to open-source observability projects (Grafana, Prometheus, OpenTelemetry, etc.) Join Redpanda if you’d enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. #LI-Remote
Senior Events Manager
Redpanda DataRedpanda Data is a cost-efficient streaming data platform that is compatible with Kafka APIs. The company strives to ensure a user-friendly platform and simplify real-time data whi
Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe. About the Role: We’re looking for a Senior Global Events Manager to help scale and execute Redpanda’s global event strategy. This role will own key components of our event program across first-party, third-party, and partner activations—balancing strategic planning with hands-on execution. You’ll play a central role in building repeatable programs, driving cross-functional alignment, and ensuring our events deliver measurable business impact. You Will: Global Event Strategy & Planning - Help build and operationalize the Global Event Playbook, including standards for messaging, design, execution, and ROI measurement - Partner with Regional Marketing, Partner Marketing, and Brand to incorporate customer and partner storytelling into event narratives - Support forecasting for event performance, pipeline contribution, and budget allocation - Work with Marketing Operations to ensure consistent tracking, attribution, and reporting Event Execution - Lead planning and execution of large-scale global events as well as our virtual user conference - Partner with Sales, Customer Success, and Partnerships to define engagement strategies and event goals - Own logistics, vendor management, creative production, and communications for global activations - Support partner-facing events (e.g., trainings and ecosystem activations) alongside Partner Marketing - Collaborate with Content and Brand to maintain a centralized library of event assets and formats for global reuse Reporting, Enablement & Communications - Track and report on event performance, including ROI, pipeline influence, and engagement metrics - Deliver post-event reports with insights and recommendations for optimization - Create enablement materials (playbooks, templates, guides) to scale event execution globally - Partner with Product Marketing, Brand, and Sales Enablement to align content with go-to-market priorities You Have: - 5+ years of experience in event or field marketing, ideally in B2B SaaS or technology - Experience executing large-scale events across multiple regions for a fast moving SaaS organization - Strong project management and organizational skills with attention to detail - Ability to balance strategic thinking with hands-on execution - Strong cross-functional collaboration and stakeholder management skills - Data-driven mindset with experience tracking and reporting on event performance - Familiarity with the following ecosystems (e.g., HubSpot, Salesforce, Monday.com) is a plus - Experience with tools such as HubSpot, Salesforce, Monday, RingCentral - Comfortable working across time zones and traveling up to 20% U.S. base salary range for this role is $135,000, not including bonus and/or commission. Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. Join Redpanda if you’d enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. #LI-Remote
Senior Technical Writer
Redpanda DataRedpanda Data is a cost-efficient streaming data platform that is compatible with Kafka APIs. The company strives to ensure a user-friendly platform and simplify real-time data whi
Redpanda is pioneering the Agentic Data Plane (ADP) - a new category in AI infrastructure that makes it simple and secure to connect AI agents with enterprise data and systems. Built on a multi-modal data streaming engine, Redpanda empowers agentic applications that reason and act in real-time with speed, autonomy, and precision. Global leaders including Activision Blizzard, Cisco, Moody's, Texas Instruments, Vodafone and 2 of the top 5 banks in the U.S. rely on Redpanda to process hundreds of terabytes of data a day. Backed by premier venture investors Lightspeed, GV and Haystack VC, Redpanda is a diverse, people-first organization with teams distributed around the globe. About the Role: We are building our documentation team and are looking for a Technical Writer to help lead the end-to-end vision, strategy, and implementation of Redpanda products. Reporting to the Technical Writing Manager, you will document multiple functional areas of Redpanda products, including all aspects of security, the Agentic Data Plan, Kubernetes, and automated reference content. You are a tools “guru” who will assist with the documentation tool chain and web site management. You will advocate for the user experience of our products, spearhead a user-centric approach, and help lead product strategy. You will be a foundational member of the documentation team, helping to build processes, and drive strategy. This is an opportunity to work closely with product and engineering leadership and teams at a fast-growing, well-funded startup. You Will: - Collaborate with engineering teams to discuss technologies and workflows, and create top-notch documentation - Write, format, and edit content, including security configurations, cluster configuration, and Redpanda Cloud content - Leverage AI tools such as Claude Code, CodeRabbit, and Copilot to work more efficiently - Contribute to web content design–a content design background is a plus - Facilitate knowledge sharing throughout our engineering, product management, and design teams and help produce accurate, well-written communications - Partner with content specialists to define documentation standards and best practices - Participate in assessing and proposing software and methods to continuously improve our documentation processes - Write and revise content/test features with the customer experience as the primary driver - Engage in community discussions with OSS, prospective, and paying customers - Be part of a diverse remote distributed team You Have: - 4+ years of experience writing technical documentation for an external developer audience - Familiarity with basic software security fundamentals - Ability to distill complex technical concepts into clear, comprehensive, developer-focused documentation - Experience working with LLMs as both a writer and a user - Recent experience working in a docs-as-code environment - Understand and have worked on Git, open-source development, Asciidoc/Antora, front-end web development - Experience working with open source technologies and communities - Read and code in languages such as Java, golang or Python, and YAML–familiarity with data streaming and/or Apache Kafka a plus - Excellent information architecture and information design skills - Familiar working with Apache Kafka® (event streaming), databases, or distributed systems - Rabid desire to help our customers get the information they need quickly and easily - Excellent writing, editing, and verbal communication skills U.S. base salary range for this role is $146,000 - $172,000 (CA, NY, WA) and $127,000 - $148,000 (other US locations). Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. Please note that Redpanda uses artificial intelligence (AI) technology to assist in the screening and assessment of applications for this position. However, all final hiring decisions are made by our human hiring team. Vacancy Status: This job posting is for an existing vacancy. Join Redpanda if you’d enjoy being part of a fast-moving, diverse, people-first organization with team members around the globe and a culture based on trust, transparency, communication, and kindness. #LI-Remote
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