Raise Away

Role Description Growth Navigator (Head of Sales) Real talk: the easy close stopped doing anything for you a while ago. You could sell ice to an eskimo, but who cares? You've done that. What actually gets you going is the build. The system. The playbook. A team that closes clean whether or not you're on the call. But building that kind of machine takes more than just wanting it. You've got to know what's under the hood. CAC, LTV, conversion velocity, GTM. You didn't have to look any of those up, and don’t lie, you definitely judge people a little when they do. They're just the language you think in. It's the same instinct that has you quietly winning at Catan while everyone else is still arguing over who gets the wheat. Strategy isn't a switch you flip. It's how you read the room, the board, and the pipeline, all of it. Here's what matters. We're not looking for a manager who forgot how to sell, or a closer who can't grow a team. We want both, all wrapped up in one. A real player-coach. Someone who'll happily jump on a call for a big account, then turn around and build the thing that makes the next ten reps great. You'll draw the map and walk it. That's the gig. And this one's got room to grow. You'll start hands-on, prove the sales cycle actually works, then earn the space to build something bigger. Where it's headed: Director of Sales (new fun title loading…) in 3 years, with a sales manager and a key accounts manager reporting to you. We're not just waving that around to look shiny. If you're the right person, the runway is real. Qualifications - 7+ years of total sales experience - 3+ years of sales leadership experience - A "scale-up" background. You've helped something grow, not just kept the lights on Requirements - GTM knowledge you've actually lived, not just read about - Comfortable with the data. CAC, LTV, and conversion rates are second nature - CRM mastery (Hubspot is a plus) Responsibilities - Own monthly and quarterly goals, yours and the team's - Build the sales budget for this year and next - Coach, grow, and keep A-players around - Close deals and team up with reps on key accounts - Build and maintain pipeline, lead workflows, and the sales playbook - Make sense of the numbers that matter and forecast with confidence - Drive expansion into new territories and markets - Work hand in hand with marketing, finance, and product - Hire and build out the sales team - Get the most out of Hubspot and report to the CEO - Ride a unicorn 🦄 Benefits - A role at a Kick-Ass company - Unlimited vacation, Bali here you come! - Flexible work environment, 100% remote - Paycheck…the obvious one - $120,000-$140,000 starting salary (final number dependent on experience) - Travel to some amazing destinations around the world - we just got back from a company African Safari trip! - Benefits, yay! (Health & Dental & 401K & Life Insurance) - Passport Program. Get a Raise Away trip 1x a year on us, plus airfare! - Level Up. An internal fund to help you grow personally and professionally Next Steps Here's what the hiring process looks like, assuming things go well with your candidacy. - Application - 20-minute pre-interview - 30-minute interview with hiring manager - 30-minute interview with Raise Away team member - 45-minute interview with CEO - Final assignments & assessments - Offer! TO GET THE PROCESS STARTED, SEND US: - Resume - Cover letter showing your personality. Seriously. No boring corporate bull shit allowed - A drawing of a paper airplane flying through the universe (not joking)

• Coach and grow the Account Executive team • Build sales pipelines, lead workflows, and lead-management strategy • Close deals and ride along with reps on key accounts • Review the tapes. Sit in on calls and recordings, then coach what you hear • Keep an eye on daily and weekly activity so reps hit their targets • Dig into conversion rates, deal size, and velocity • Report and forecast with numbers you'd bet your own paycheck on • Run strategy across marketing, finance, and product • Live in CAC and LTV. Know exactly what a customer costs and what they're worth • Build the playbook for new territories and markets, and keep it fresh • Lead the planning as we crack open new markets nobody's touched yet • Hire, recruit, and train the people who become your A-team • Reports directly to the CEO • Get every bit of value you can out of Hubspot

• Audit every SOP across every department • Question the old processes and figure out which ones are just outdated habits nobody's challenged • Rebuild the broken ones using AI, the right tech tools, and Hubspot • Run an annual review of legacy SOPs to keep everything running clean • Own the full SOP book. You are the keeper of how Raise Away gets things done • Handle the rollout whenever an SOP is new or updated • Oversee Hubspot and tighten up the workflows inside each department • Find the friction and hunt down the bottlenecks in daily operations • Work across every team to make sure the handoffs between departments actually work • Manage the Raise Away Black Box, our internal home for all procedures and operations • Run root cause analysis to find what's broken and fix it alongside each team • Keep the operating cadence going: weekly, monthly, and quarterly business reviews with department heads and the CEO • Get hands-on with projects across every department • Keep teams on track to deliver on time and on budget • Build out all company and department projects in Asana

• You’ll manage D365 F&O Supply Chain modules with a primary focus on Master Data and Order-to-Cash (O2C) processes to ensure system health and efficiency. • You’ll maintain and ensure the absolute accuracy of master data (items, vendors, customers, pricing, warehouses, and financial dimensions) in alignment with business requirements and data integrity standards. • You’ll execute functional configurations and oversee day-to-day operations for P2P (purchase orders, receiving, invoicing) and O2C (sales orders, fulfillment, returns, invoicing) processes within D365 F&O • You’ll lead the monitoring and troubleshooting of 3PL integrations, partnering closely with technical teams on data mappings, message formats (EDI, APIs, middleware), and proactive error handling • You’ll conduct requirements gathering, perform FIT/GAP analysis, and drive testing phases (SIT/UAT) and documentation in collaboration with Supply Chain, Finance, and Warehouse teams • You’ll develop and maintain high-quality process documentation, training materials, and user guides to empower operational teams and ensure seamless system adoption

• Prepare financial reports and financial analysis • Balance sheets, income statements, and profit and loss statements • Handle all Accounts Payable and Accounts Receivable each week • Audits, reviews, and analyzes actual costs to identify inaccuracies for AP/AR • Lots, and lots of reconciliation… • Reconcile the massive amounts of AMEX and Visa charges - thanks a lot WHD • Reconciles payroll, customer accounts, and other financial accounts, manages accounts receivable collections • Reconciles bank activities • Maintains the General Ledger • Maintains knowledge of acceptable accounting practices and procedures - this one is pretty important • Collaborate with internal teams to resolve discrepancies and improve processes • Participate in problem-solving and presenting solutions to the team • Manage tasks and input data in CRM, Bill.com and tech we use • Attend quarterly company gatherings; at least two will be in Southern California • Fly to Southern California 2x a year for full day Finance Team working sessions • Participate in weekly meetings, Slack, and Asana projects • Ride a unicorn 🦄

• Work closely each year with various nonprofits and schools in assigned territory • Build long term relationships with clients and manage 10,000+ accounts annually • Daily outreach to new/existing clients: phone calls, emails, Google Hangouts (we are short $ZOOM) • Work within a CRM (Hubspot) daily to manage your tasks and input data for tracking • Attend quarterly team gatherings called RAGEr (Raise Away Group Event r) • Smash your monthly, quarterly, and yearly sales quotas • Help Sales Team with their quarterly projects • Attend Sales Team on-site working sessions 2x a year in Southern California • Participate in weekly meetings, Slack, and Asana projects • Ride a unicorn 🦄

• Email and phone outreach to Trip Winners • Coordinate travel dates with vendors or internal team • Reach out to Trip Winners after their trip for feedback • Manage travel itinerary for trip winners, including flights, activities, tours, dinners and anything else the client might need • Offer additional nights or upgrades to Trip Winners • Research and book add-ons with vendors • Identify ways to improve the guest experience • Provide on-call concierge services for Trip Winners • Address any Trip Winner needs outside the packaged experience • Participate in problem-solving and presenting solutions to the team • Manage tasks and input data in CRM (Hubspot) • Help Booking Team with quarterly projects • Attend quarterly team gatherings; at least three will be in Southern California • Participate in weekly meetings, Slack, and Asana projects • Ride a unicorn 🦄

Margin Maverick (Accountant): LOCATION: Remote work. ABOUT RAISE AWAY - we provide kick-ass fundraising solutions to nonprofits and schools, specializing in luxury travel. RAISE AWAY CORE VALUES: Fun, Unique, Creative ABOUT THE ROLE: Margin Maverick (Accountant) Do you daydream of a world operating on spreadsheets, formulas, and data? When you hear the word “pie” you think of 3.14159265 instead of a cherry pie? Does tracking down every cent, reconciling every line item, and making sure your financial journal has more balance than a yoga guru excite you? If you answered yes to all of these, well, you just might be our first Margin Maverick at Raise Away. As Raise Away’s inaugural Margin Maverick aka Accountant, you’ll be the eye in the sky and responsible for accurate and timely financial audits and reporting. You’d be the Head Honcho of weekly reconciliation, all AP & AR, and making sure the checks and balances are as steady as that F-14 Tomcat in Top Gun 😎. Serious shit right? Kind of is, you make sure our CEO doesn’t get too out of control when he puts on his alter ego White Horse David aka WHD outfit and donates millions of dollars worth of trips to nonprofits… but we know you’re up for the task! If you made it this far, you are either very interested in the position, or the charisma we give off in our job postings, either way, we are totally flattered. Now to quote one of the greatest Disney movies, “Let’s get down to business…” bonus points if you can name that movie. RESPONSIBILITIES - Prepare financial reports and financial analysis - Balance sheets, income statements, and profit and loss statements - Handle all Accounts Payable and Accounts Receivable each week - Audits, reviews, and analyzes actual costs to identify inaccuracies for AP/AR - Lots, and lots of reconciliation… - Reconcile the massive amounts of AMEX and Visa charges - thanks a lot WHD - Reconciles payroll, customer accounts, and other financial accounts, manages accounts receivable collections - Reconciles bank activities - Maintains the General Ledger - Maintains knowledge of acceptable accounting practices and procedures - this one is pretty important - Collaborate with internal teams to resolve discrepancies and improve processes - Participate in problem-solving and presenting solutions to the team - Manage tasks and input data in CRM, Bill.com and tech we use - Attend quarterly company gatherings; at least two will be in Southern California - Fly to Southern California 2x a year for full day Finance Team working sessions - Participate in weekly meetings, Slack, and Asana projects - Ride a unicorn 🦄

Account Executive: LOCATION: Remote work. ABOUT RAISE AWAY - we provide kick-ass fundraising solutions to nonprofits and schools, specializing in luxury travel. RAISE AWAY CORE VALUES: Fun, Unique, Creative SALES TEAM CORE VALUES: Discipline. Integrity, Curiosity ABOUT THE ROLE: Does the thought of helping small, medium and large nonprofits or schools excite you? Does bringing the good word of Raise Away to the people get you a little buzz? Or was that just the whiskey sour talking? If you answered yes to 3 out of 3 then that is fantastic…. but not necessary for this role, only 2 of 3 three are needed and we will let you solve that equation on your own. Do you like overcoming challenges with awesome rewards at the end? Would you prefer to play in the big game vs watch the big game? What about building long term relationships with clients? Do you enjoy phone calls and meeting new people? If you answered “Hell yeah” to the questions above you might be a great fit for our Account Executive team that we are looking for. We are looking for a passionate individual, who loves to help their clients win big, challenge the status quo, enjoy meeting fantastic people, and building term relationships with clients. RESPONSIBILITIES - Work closely each year with various nonprofits and schools in assigned territory - Build long term relationships with clients and manage 10,000+ accounts annually - Daily outreach to new/existing clients: phone calls, emails, Google Hangouts (we are short $ZOOM) - Work within a CRM (Hubspot) daily to manage your tasks and input data for tracking - Attend quarterly team gatherings called RAGEr (Raise Away Group Event r) - Smash your monthly, quarterly, and yearly sales quotas - Help Sales Team with their quarterly projects - Attend Sales Team on-site working sessions 2x a year in Southern California - Participate in weekly meetings, Slack, and Asana projects - Ride a unicorn 🦄

GUEST EXPERIENCE MANAGER: LOCATION: Remote work. ABOUT RAISE AWAY - we provide kick-ass fundraising solutions to nonprofits and schools, specializing in luxury travel. RAISE AWAY CORE VALUES: Fun, Unique, Creative BOOKING TEAM CORE VALUES: Empathy, Adaptability, Reliability ABOUT THE ROLE: Journey Weaver Imagine a world where travel isn't just about going from one place to another but about unlocking the magic of the unknown. At Raise Away, we exist to create moments that linger in memory. We're not just planning trips; we're crafting spells that whisk Charity Trip Winners away to experiences beyond their imagination. But, not beyond yours. As a Journey Weaver, you're the keeper of this magic, the architect of luxury, and the guide who ensures our travelers are well taken care of, every step of the way.  Your focus is not just destinations, but the hearts of those you guide. Armed with empathy and a white-glove touch, you'll tailor each adventure with personal details—birthdays, wine tastes, family nuances, among others. This role is about crafting not just trips, but about turning each vacation into a handcrafted journey of delight and individual exploration. 🛩️ Master of Memorable Journeys: Live into your passion for seamless coordination. As the main pillar between dreams and reality, you'll carry out each journey to perfection, liaising with vendors and sprinkling bespoke touches tailored to each Charity Trip Winner. Your role? To ensure the execution is as flawless as the planning, wrapping every trip in a bow of personalized care and professional excellence. 🧳 Travel Guardian: From the first spark of anticipation to the afterglow of return, you'll be the constant companion for our Charity Trip Winners, guiding them through every phase of their journey. As a guide from pre-planning, to on-the-spot adjustments mid-trip, through to post-trip feedback, you ensure they enjoy a seamless and positive experience at every step.  🪄 Solution Architect: You're adept at identifying challenges, crafting effective solutions, and sharing these insights with the team. Your role enhances every trip into a memorable adventure and contributes to the continuous improvement and evolution of our service. RESPONSIBILITIES - Email and phone outreach to Trip Winners - Coordinate travel dates with vendors or internal team - Reach out to Trip Winners after their trip for feedback - Manage travel itinerary for trip winners, including flights, activities, tours, dinners and anything else the client might need - Offer additional nights or upgrades to Trip Winners - Research and book add-ons with vendors - Identify ways to improve the guest experience - Provide on-call concierge services for Trip Winners - Address any Trip Winner needs outside the packaged experience - Participate in problem-solving and presenting solutions to the team - Manage tasks and input data in CRM (Hubspot) - Help Booking Team with quarterly projects - Attend quarterly team gatherings; at least three will be in Southern California - Participate in weekly meetings, Slack, and Asana projects - Ride a unicorn 🦄