Qodea

• Monitor incoming hiring requisitions during US timezone hours, ensuring AMER resource requests are reviewed and progressed within agreed service levels. • Conduct first-pass bench and resource checks against workforce management systems to identify opportunities to fulfil demand through internal bench capacity or offshore delivery centres before external recruitment is initiated. • Coordinate operational workflow activities for approved hiring requests, ensuring alignment with agreed approval and governance processes. • Maintain accurate operational records, logs, and reporting relating to workforce demand, turnaround times, and delivery operations activity. • Own and maintain a live register of AMER contractor end dates, proactively identifying extension requirements, operational dependencies, and upcoming risks. • Prepare contractor extension documentation and operational tracking activities, coordinating with the People team where required for system administration and compliance activities. • Track FTC-to-FTE conversion activity and proactively follow up on outstanding actions, approvals, or operational dependencies. • Maintain accurate freelancer spend tracking information to support Finance reporting, accrual management, and operational visibility. • Support pipeline-to-resource matching activities by analysing workforce demand signals and available delivery capacity across regions and role types. • Prepare weekly demand-versus-capacity summaries for operational review meetings, highlighting capacity risks, skills gaps, and workforce planning considerations. • Monitor Salesforce opportunity stages and support workforce planning trigger activities aligned to delivery governance processes. • Maintain accurate utilisation and operational workforce data within agreed systems and reporting tools. • Support month-end operational compliance activities, including timesheet tracking and escalation processes. • Produce accurate operational reporting, workforce summaries, and ad hoc data analysis to support Delivery Operations, Finance, and leadership decision-making. • Proactively identify operational risks, process inefficiencies, or blockers and escalate appropriately. • Contribute to continuous improvement initiatives that strengthen operational visibility, reporting accuracy, and workforce planning effectiveness.

• Drive growth, quality and operational excellence across medium- to large scale programs of work. • Provide both strategic leadership, navigating the complexities of dual-track design and technical projects. • Be a partner to Design and Technical leads, ensuring internal and external partners are synchronized. • Protect the financial integrity of a program while delivering world-class results.

Role Description Reporting to the Group Program Director, you'll drive growth, quality and operational excellence across medium- to large scale programs of work. This role requires a “whip-smart” leader who is comfortable running the daily project rhythm while maintaining the ability to see the forest through the trees. - Partner with Design and Technical leads to ensure internal and external partners are synchronized. - Build a suite of tools and training to enable and support the establishment and growth of complex programs. - Identify, plan for, and pitch ideas to turn one-off projects into longer, more complex, and more valuable programs of work by identifying commercial opportunities. - Be a strong voice and point of contact for our most senior clients. - Plan alongside clients with a cohesive understanding of their business metrics and goals. - Design and facilitate ideation and planning sessions internally and with clients to align design and technical workstreams. - Technical & Design Integration: Successfully lead and steer work across the Google portfolio, specifically managing the intersection of design-led and technically-heavy workstreams. - Commercial Lever Management: Advise on roadmap opportunities and growth strategies; proactively managing the levers of scoping, staffing, and margin protection to ensure financial health. - Operational Oversight: Oversee and guide all agency relations and APR engagement, ensuring the agency remains a preferred partner through consistent excellence. - Financial Stewardship: Report on program financial health, identifying risks to the scope before they impact delivery. Qualifications - 10+ years as a client facing project manager (2 of those years within an agency setting). - Proven experience leading medium- to large-scale programs. - Strong understanding of technical project lifecycles and experience partnering with Engineering. - Curious mindset; excels at solving complex delivery puzzles and operationalizing new work. - Comfortable in client-facing environments, with the ability to manage "the now" while planning for "the next." Benefits - Competitive salary. - Great health benefits. - Matched 401K. - Parental leave. - Training funds. - Free snacks. - 28 days of PTO and your birthday off.

The purpose of this role is to design, build, and maintain scalable data pipelines and infrastructure that enable the efficient processing and analysis of large, complex data sets. This role is designed for impact, and we believe our best work happens when we connect. While we operate a flexible model, we expect you to spend time on site (at our offices or a client location) for collaboration sessions, customer meetings, and internal workshops. • Develop and maintain automated data processing pipelines using Google Cloud: - Design, build, and maintain data pipelines to support data ingestion, ETL, and storage - Build and maintain automated data pipelines to monitor data quality and troubleshoot issues • Implement and maintain databases and data storage solutions: - Stay up-to-date with emerging trends and technologies in big data and data engineering - Ensure data quality, accuracy, and completeness • Implement and enforce data governance policies and procedures to ensure data quality and accuracy: - Collaborate with data scientists and analysts to design and optimise data models for analytical and reporting purposes - Develop and maintain data models to support analytics and reporting - Monitor and maintain data infrastructure to ensure availability and performance

• Act as the primary technical point of contact and trusted advisor for assigned enterprise accounts. • Partner with customers to understand their business objectives and develop tailored technical roadmaps and solutions. • Proactively monitor customer environments, identifying opportunities for infrastructure optimization, scaling, and improved security posture. • Coordinate cross-functionally with engineering, product, and support teams to resolve complex technical issues and advocate for customer needs. • Lead regular technical reviews and strategic planning sessions with key customer stakeholders. • Guide customers in adopting best practices for modern, scalable infrastructure and frontier technologies like AI.

Work where work matters. We are a global technology group built for what's next, offering high calibre professionals the platform for high stakes work, the kind of work that defines an entire career. When you join us, you're not just taking on projects, you're solving problems that don't even have answers yet. You will join an exclusive roster of talent that global leaders, including Google, Snap, Diageo, PayPal, and Jaguar Land Rover call when deadlines seem impossible, when others have already tried and failed, and when the solution absolutely has to work.

 Forget routine consultancy. You will operate where technology, design, and human behaviour meet to deliver tangible outcomes, fast. This is work that leaves a mark, work you’ll be proud to tell your friends about. We are looking for a Technical Account Manager to join our Managed Services area. We look for people who embody: Innovation to solve the hardest problems. ‍Accountability for every result. ‍Integrity always. About The Role - Act as the primary technical point of contact and trusted advisor for assigned enterprise accounts. - Partner with customers to understand their business objectives and develop tailored technical roadmaps and solutions. - Proactively monitor customer environments, identifying opportunities for infrastructure optimization, scaling, and improved security posture. - Coordinate cross-functionally with engineering, product, and support teams to resolve complex technical issues and advocate for customer needs. - Lead regular technical reviews and strategic planning sessions with key customer stakeholders. - Guide customers in adopting best practices for modern, scalable infrastructure and frontier technologies like AI. What Success Looks Like Essential Experience: - Demonstrated experience in technical account management, solutions architecture, or a similar customer-facing technical role. - Extensive experience managing and optimizing cloud infrastructure and enterprise software deployments. - Strong Agile methodology understanding. - Excellent problem-solving and analytical skills. Desirable Experience (Optional): - Cloud platform experience (GCP/AWS/Azure). - Familiarity with deploying AI, machine learning, or data analytics solutions. - Mentoring junior team members. Our Benefits We believe in supporting our team members both professionally and personally. Here's how we invest in you: Compensation and Financial Well-being - Competitive base salary. - Discretionary company bonus scheme. - Employee referral scheme. - Meal Vouchers. Health and Wellness - Health Care Package. - Life and Health Insurance. Work-Life Balance and Growth - Bookster. - 28 days of annual leave. - Floating bank holidays. - An extra paid day off on your birthday. - Ten paid learning days per year. - Flexible working hours. - Sabbatical leave (after 5 years). - Work from anywhere (up to 3 weeks per year). - Industry-recognised training and certifications. - Bonusly: employee recognition and rewards platform. - Clear opportunities for career development. - Length of Service Awards. - Regular company events. Diversity and Inclusion At Qodea, we champion diversity and inclusion. We believe that a career in IT should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability, or neurotype. We value the unique talents and perspectives that each individual brings to our team, and we strive to create a fair and accessible hiring process for all.

Work where work matters. We are a global technology group built for what's next, offering high calibre professionals the platform for high stakes work, the kind of work that defines an entire career. When you join us, you're not just taking on projects, you're solving problems that don't even have answers yet. You will join an exclusive roster of talent that global leaders, including Google, Snap, Diageo, PayPal, and Jaguar Land Rover call when deadlines seem impossible, when others have already tried and failed, and when the solution absolutely has to work.

 Forget routine consultancy. You will operate where technology, design, and human behaviour meet to deliver tangible outcomes, fast. This is work that leaves a mark, work you’ll be proud to tell your friends about. We are looking for a Technical Account Manager to join our Managed Services area. We look for people who embody: Innovation to solve the hardest problems. ‍Accountability for every result. ‍Integrity always. About The Role - Act as the primary technical point of contact and trusted advisor for assigned enterprise accounts. - Partner with customers to understand their business objectives and develop tailored technical roadmaps and solutions. - Proactively monitor customer environments, identifying opportunities for infrastructure optimization, scaling, and improved security posture. - Coordinate cross-functionally with engineering, product, and support teams to resolve complex technical issues and advocate for customer needs. - Lead regular technical reviews and strategic planning sessions with key customer stakeholders. - Guide customers in adopting best practices for modern, scalable infrastructure and frontier technologies like AI. What Success Looks Like Essential Experience: - Demonstrated experience in technical account management, solutions architecture, or a similar customer-facing technical role. - Extensive experience managing and optimizing cloud infrastructure and enterprise software deployments. - Strong Agile methodology understanding. - Excellent problem-solving and analytical skills. Desirable Experience (Optional): - Cloud platform experience (GCP/AWS/Azure). - Familiarity with deploying AI, machine learning, or data analytics solutions. - Mentoring junior team members. Our Benefits We believe in supporting our team members both professionally and personally. Here's how we invest in you: Compensation and Financial Well-being - Competitive base salary. - Discretionary company bonus scheme. - Employee referral scheme. - Meal Vouchers. Health and Wellness - Health Care Package. - Life and Health Insurance. Work-Life Balance and Growth - Bookster. - 28 days of annual leave. - Floating bank holidays. - An extra paid day off on your birthday. - Ten paid learning days per year. - Flexible working hours. - Sabbatical leave (after 5 years). - Work from anywhere (up to 3 weeks per year). - Industry-recognised training and certifications. - Bonusly: employee recognition and rewards platform. - Clear opportunities for career development. - Length of Service Awards. - Regular company events. Diversity and Inclusion At Qodea, we champion diversity and inclusion. We believe that a career in IT should be open to everyone, regardless of race, ethnicity, gender, age, sexual orientation, disability, or neurotype. We value the unique talents and perspectives that each individual brings to our team, and we strive to create a fair and accessible hiring process for all.

• Drive product strategy on the Google account — framing opportunities, translating ambiguity into clear product direction, and contributing to the wider account vision • Participate in end-to-end product discovery: stakeholder interviews, user research, synthesis, hypothesis generation, and experiment design • Define and manage product roadmaps that balance client ambition with delivery reality • Create strategic product backlogs — writing clear, outcome-focused epics and stories that drive development • Use AI tooling intelligently across research, prototyping, and analysis — and help teammates and clients do the same with discernment • Contribute to business cases, product narratives, and go-to-market framing grounded in data and user insight • Design and facilitate workshops that create real decisions, not just alignment theatre • Write and present decks, briefs, and strategy documents that are precise and built for the right audience • Support business development: pitches, proposals, and expanding our remit with existing clients

Beyond has joined Qodea, Europe's largest dedicated Google Cloud partner, to help businesses thrive in the next great wave of AI-driven change. We're building a world-class team to support our mission of becoming Google Cloud's number one partner in North America. This senior, client-facing role is anchored to our Google account. You'll work closely with Account and Product Leadership to execute and evolve the strategic direction for some of the most scrutinized digital products in the world. The products we build tomorrow will be shaped by AI in ways that are still being written. We need someone who is moving through this shift with clarity and confidence — not just watching it happen. The Role You'll be equally at home in a strategy offsite and a sprint planning session. You write clean briefs and sharp decks. You know when to push back on a client and when to listen harder. You move fast, but you don't cut corners on thinking. You'll need a clear-eyed view of where AI tooling accelerates product work versus where it creates noise — and apply that judgment daily, across research synthesis, prototyping, experimentation, and decision-making. This role is about delivering for the world's most valuable brands and embedding sharp, strategic thinking in how we operate.

• Lead and inspire an experienced team of data engineers and scientists, working with them on their skills, personal development and career growth. • Carry out one-to-ones with your team members to discuss any issues they’re facing, provide support and encouragement and discuss their career goals. • Design L&D KPIs for your team, helping to grow their skills over time and scale your own knowledge and experience. • Keep on top of administrative duties relating to team leadership - performance reviews, absence management, arranging team-building events etc. • Play an active role in the recruitment process to bring new people into the business. • Lead client engagements and team lead on client-facing delivery projects. • Consult, design, coordinate architecture to modernise infrastructure for performance, scalability, latency, and reliability. • Identify, scope, and participate in the design and delivery of cloud data platform solutions. • Create and maintain appropriate standards and best practices around Google Cloud SQL, BigQuery, and other data technologies. • Design and execute a platform modernization approach for customers' data environments. • Document and share technical best practices/insights with engineering colleagues and the Data Engineering community. • Mentor and develop engineers within the Qodea Data Team and within our customers' engineering teams. • Act as the point of escalation with client-facing problems that need solving.