PVcase

• Own daily execution of the group’s accounts payable process, including vendor bills, reimbursements, business trip expenses, advance invoices, credit memos, and payment preparation. • Review AP transactions for completeness and accuracy, including vendor details, GL accounts, cost centers, products, projects, tax codes, amortization rules, approvals, and supporting documentation. • Ensure invoices and reimbursements are processed through Payhawk and exported to NetSuite accurately and on time. • Ensure AP transactions contain sufficient information for fixed asset identification and capitalization assessment, and escalate potential fixed asset items in line with the fixed asset process. • Initiate vendor creation and maintain vendor master data in line with vendor management procedures, including review of duplicate vendors, payment details, and required supporting information. • Monitor vendor detail changes, ensure proper verification and approval, and escalate potential vendor master data or payment risks where required. • Manage AP-related queries from vendors and internal stakeholders, ensuring timely, clear, and structured communication. • Identify AP process exceptions, missing information, approval delays, and recurring issues, and escalate them in line with defined escalation rules. • Prepare weekly AP payment runs for fully approved and reviewed transactions, ensuring payment details match vendor records, supporting documentation, and approval requirements before payment execution or authorization. • Review and process employee reimbursements, per diems, mileage claims, and business trip-related expenses in line with internal policies and approval requirements. • Own AP-side control over business trip expenses and Navan financial flows, including review of supporting documentation, dimensions, invoice flows, syncs into Payhawk / NetSuite, and resolution of mismatches. • Monitor Payhawk balances and coordinate required funding to ensure timely settlement of approved AP transactions. • Maintain AP-related business trip process accuracy in Navan, including master data, syncs, invoice flows, and alignment with Payhawk and NetSuite. • Review overdue approvals, unresolved AP items, export errors, and recurring process issues, and escalate where required. • Support improvements to AP workflows, approval logic, stakeholder guidance, and system usage to reduce manual work and recurring errors. • Prepare and validate AP-related month-end close inputs, including completeness of vendor bills, unsubmitted transactions, advance invoice matching, credit memo processing, open AP items, and expense cut-off. • Identify recurring AP issues and suggest improvements to the Head of Transactional Accounting.

• Lead the group’s procure-to-pay and order-to-cash processes, ensuring timely, accurate, controlled, and consistent execution across all entities. • Manage and develop the AP Accountant and O2C Accountant, including setting expectations, reviewing performance, providing feedback, and ensuring accountability for assigned responsibilities. • Define and maintain clear process ownership, handoffs, escalation rules, checklists, and documentation across AP and O2C processes. • Act as the main escalation point for complex AP/O2C issues, recurring process exceptions, and cross-functional blockers. • Own end-to-end O2C process governance, including sales order review, billing, credit memos, client master data, receivables management, credit control, collections, and related controls. • Ensure O2C processing is governed by signed agreements, internal procedures, billing rules, and accounting requirements. • Ensure effective control over data flows between Salesforce, NetSuite, contracts, billing records, and customer balances, including timely identification and escalation of discrepancies. • Ensure O2C processes provide complete and accurate inputs for revenue recognition, deferred revenue, AR reconciliations, withholding tax treatment, credit loss assessment, tax reporting, audit, and month-end close. • Own end-to-end AP process governance, including vendor management, invoice processing, reimbursements, business trip expenses, advance invoices, credit memos, payments, and related controls. • Ensure AP transaction processing is governed by clear policies, approval requirements, accounting dimensions, tax treatment, and supporting documentation standards. • Oversee systems (e.g. Payhawk, Navan) process governance, including approval workflows, master data quality, overdue approval escalation, export issue resolution, and recurring process bottlenecks. • Ensure AP-related month-end close readiness, including completeness of vendor bills, unsubmitted transactions, accrual inputs, advance invoice matching, open AP items, and expense cut-off. • Review and challenge transactional accounting outputs to identify errors, control gaps, aging issues, unreconciled items, and recurring process failures before they impact close, reporting, tax, audit, or stakeholders. • Coordinate with Assistant Controller, GL Accountant, FP&A, Tax, Payroll, Sales, Customer Success, Legal, external service providers, and auditors to resolve transactional accounting issues. • Maintain and improve AP/O2C SOPs, billing guidelines, credit control procedures, vendor management procedures, payment process documentation, checklists, and stakeholder guidance. • Own AP/O2C process improvement roadmap, including KPI monitoring, recurring issue reduction, automation opportunities, system workflow improvements, and clearer stakeholder self-service guidance. • Own review and escalation of complex AP/O2C matters, including non-standard billing, credit memos, write-offs, withholding tax, payment matching differences, expense cut-off, AP accrual completeness, deferred revenue inputs, revenue-related reconciliations, and credit loss indicators.

• Lead the strategy, design, and launch of PVcase’s customer community platform from the ground up. • Develop and execute an engagement plan to drive community adoption, activity, and long-term growth. • Partner with Customer Success, Customer Enablement, Support, and Marketing to align community goals with broader customer engagement and advocacy initiatives. • Curate, moderate, and manage daily community interactions to ensure relevance, accuracy, and tone consistency. • Create and publish engaging community-focused content such as discussion prompts, customer stories, polls, and event highlights that foster collaboration and peer-to-peer connection. • Develop programs to recognize and amplify customer advocates and top contributors. • Monitor community metrics (engagement, growth, deflection rate) and report on key performance indicators. • Implement and maintain moderation policies to ensure compliance with brand and data governance standards. • Manage integration between the community platform and existing systems (CRM, knowledge base, marketing automation). • Gather and relay customer feedback trends to Product and CS leadership to inform roadmap decisions. • Understand the nuances and optimize our customer community content with LLMs, AI, and bots in mind.

• Web development using React/TS for FE in collaboration with UI/UX designers. • Integrating with, or ideally, contributing to BE (primarily Python) and AWS Cloud services in collaboration with other BE engineers and company’s dedicated DevOps staff. • Active exploration and usage of AI-powered tools to enhance development workflows, code quality, and team productivity.

• Review sales orders against signed agreements and ensure accuracy of items, pricing, billing schedules, and revenue recognition setup. • Monitor accounts receivable aging and ensure timely collection of outstanding balances. • Execute credit control procedures, including escalation and write-offs in line with internal policies. • Support client administrative requirements, including invoice uploads, vendor forms, and payment confirmations. • Analyze variances and identify discrepancies in revenue and deferred revenue balances. • Ensure accuracy of billing-related data and correct issues in sales orders, invoices, and client records. • Contribute to improving billing guidelines and reducing recurring issues. • Improve structure and consistency in client and billing-related processes to reduce manual effort and recurring queries. • Investigate and resolve AR and payment mismatches, including partial payments, bank charges, and withholding taxes.

• Participate and contribute to the Software Development Life Cycle. • Collaborate with the team and stakeholders in the design and analysis phases. • Develop & maintain software that helps to fight climate change. • Ensure the highest performance, maintainability & security standards. • Proactively solve issues, be vocal in leading product & technical initiatives. • Actively explore and leverage AI-powered tools to enhance development workflows, code quality, and team productivity. • Seek process improvements. • Practice scope management. • Strive to learn new things. • Support and help grow others together with you.

• Lead your Product Trio to define the core problem, the user and the 'why.' • Use insights to build a sequenced roadmap that solves real business needs. • Run structured interviews with pilot customers to validate pain points and secure commitment. • Ensure every interaction drives adoption forward. • Collaborate with Design and Engineering to build an intuitive and functional product. • Define and hit the metrics that signal product-market fit. • Prioritize work delivering these outcomes while protecting the team from distractions. • Embrace AI-powered product development.

• Research and target potential customers, generating new business opportunities through outbound outreach (calls, emails, LinkedIn, etc.). • Engage with prospects to understand their needs, assess their fit, and schedule qualified sales meetings. • Work closely with Sales and Marketing to refine outreach strategies and improve lead conversion. • Maintain accurate records in our CRM, track interactions, and leverage tools to optimise outreach efforts. • Keep up-to-date with industry developments, competitors, and best practices to continuously improve your approach. • Attend networking events, trade shows, and industry conferences to build relationships and generate leads.

• Research and target potential customers, generating new business opportunities through outbound outreach (calls, emails, LinkedIn, etc). • Engage with prospects to understand their needs, assess their fit, and schedule qualified sales meetings. • Work closely with Sales and Marketing to refine outreach strategies and improve lead conversion. • Maintain accurate records in our CRM, track interactions, and leverage tools to optimise outreach efforts. • Keep up-to-date with industry developments, competitors, and best practices to continuously improve your approach. • Attend networking events, trade shows, and industry conferences to build relationships and generate leads.

• Research and target potential customers, generating new business opportunities through outbound outreach (calls, emails, LinkedIn, etc.). • Engage with prospects to understand their needs, assess their fit, and schedule qualified sales meetings. • Work closely with Sales and Marketing to refine outreach strategies and improve lead conversion. • Maintain accurate records in our CRM, track interactions, and leverage tools to optimise outreach efforts. • Keep up-to-date with industry developments, competitors, and best practices to continuously improve your approach. • Attend networking events, trade shows, and industry conferences to build relationships and generate leads.