PVcase

• Define, track, and report on key product metrics (such as engagement, retention, conversion, and churn) • Analyze product and user data to uncover trends, user behaviors, pain points, and opportunities for improvement • Ensure data accuracy and integrity as well as work with the data team and product developers on solving data accuracy issues • Promote a data-driven work culture through example and by championing self-service • Work collaboratively with product team members, such as product managers, engineers, and designers • Find the right medium to convey important insights with the right context

• Design, develop and implement customized solutions within the Salesforce platform • Translate business requirements into scalable technical solutions • Optimize overall CRM capabilities • Manage and maintain data integrations between Salesforce and other core business systems • Configure and customize Salesforce standard and custom objects • Partner with cross-functional teams and stakeholders to gather requirements • Conduct thorough testing of developed solutions • Create and maintain detailed technical designs and system configurations

• Adopt and execute on sales strategies to meet or exceed sales targets. • Qualify potential clients, understand their specific needs, and propose PVcase software solutions (Prospect, Ground Mount, Roof Mount, & Yield). • Collaborate with Sales Engineers to run product demos for the prospective client and highlight our solutions capabilities and how it adds value to their current process. • Manage and lead a pipeline of multiple Sales Opportunities at various sales stages. • Maintain accurate records of sales activities, opportunities, and client interactions using CRM tools. • Provide regular business reporting and accurate sales forecasting. • Stay informed about industry trends, competitors, and market conditions. • Utilize market insights to refine sales strategies and improve product positioning. • Build and maintain strong relationships with new and existing clients. • Provide excellent customer service to ensure client satisfaction and repeat business. • Collaborate with marketing teams to leverage marketing campaigns to support Sales Efforts. • Collaborate with Product Teams to provide product and user feedback. • Attend and represent PVcase at various Tradeshows and Events. • Work with CS org to ensure successful onboarding and lead to further expansion.

• Driving a comprehensive transformation of the accounting function through automation, reshaping processes to significantly enhance efficiency, accuracy, and the speed of financial reporting while materially reducing manual workload across the team. • Overseeing all aspects of global accounting, from financial management to internal controls, driving continuous enhancement. • Spearheading initiatives to boost operational efficiency, focusing on workflow design and process optimization. • Developing and empowering the accounting team, aligning resources with business needs and fostering a culture of excellence and growth. • Driving a culture of continuous improvement within financial processes and systems to maximize efficiency and data accuracy. • Establishing standardized operating procedures and managing critical system integrations (NetSuite, Salesforce, Deel, Payhawk) for seamless data flow. • Ensuring the ERP system's adherence to all regional statutory and regulatory requirements through meticulous configuration and localization.

• Lead your Product Trio to define the core problem, the user and the "why." • Use these insights to build a sequenced roadmap. • Run structured interviews with pilot customers to validate pain points and secure commitment. • Collaborate with Design and Engineering to build an intuitive product. • Define and hit the metrics that signal product-market fit. • Identify and scope user-facing AI features that accelerate PVcase's value proposition.

• You will be the commercial and financial partner to our product and technology leadership teams at ELT level. • That means being the commercial support in how they make decisions, from prioritising where to invest to reviewing outcomes across ARR, product engagement, workforce allocation and customer behaviour. • You are comfortable working with large, complex datasets and know how to turn them into a clear business story that drives action. • This role is designed to grow as PVcase scales its product portfolio, so does the scope of this position. • Act as the commercial voice in product planning, bringing ARR impact and customer behaviour into roadmap prioritisation discussions, so product decisions are grounded in business outcomes. • Go deep into customer and product engagement data, working across large, sometimes messy datasets to surface insights that directly inform product strategy, identifying which features, segments, and use cases are driving retention and expansion, and which represent the highest-value opportunities for roadmap investment. • Be a key stakeholder in impacting the metrics that matter, working across Product, Technology, Data and Finance to design the commercial and product KPIs that give leadership a consistent, reliable view of performance and ensure those metrics are grounded in clean, well-structured data. • Deliver and translate commercial reporting on product performance, segmented ARR, churn and expansion data into clear narratives that drive decisions. • Own the Product and Technology workforce allocation model, how capacity maps to product lines and strategic bets, optimising for ROI by ensuring we are investing in the high impact bets. • Support the development of segmented product P&Ls in collaboration with FP&A, helping leadership understand the true economics of each product. • Forecast and evaluate the ARR impact of pricing and packaging changes across customer segments. • Use AI tools actively in your workflow to accelerate analysis, automate recurring tasks, and improve the quality and speed of outputs.

• Own the technical relationship with our LATAM customers as they move throughout their PVcase journey, beginning with Onboarding and Implementation. • Utilize product domain expertise to serve as a trusted technical advisor and resource for customers. • Manage a book of customers, acting as the primary point of contact for technical-related questions and coordination of issue management and problem resolution. • Partner with the Customer Success Management team, who are responsible for driving strategic and commercial value to the customer. • Guide customers through implementation, onboarding, and adoption. • Drive healthy Adoption, Net Retention, and Churn targets. • Collect and analyze customer data to identify trends, understand adoption patterns, and provide insights to enhance the customer experience. • Present Executive Business Reviews alongside the Customer Success Manager, focusing on value realization and identifying areas of opportunities. • Advocate for customers and develop strong relationships to ensure adoption of PVcase products. • Consult with customers throughout the customer lifecycle to understand their business and strategic goals, ensuring ongoing value in PVcase’s products. • Collaborate with cross-functional PVcase teams including Sales, Product, and Marketing, to ensure a seamless customer journey. • Provide customer feedback to PVcase Product Management and Engineering teams, to help identify pain points and relay feature requests.

• Direct the AWS infrastructure strategy for PVcase Prospect, ensuring the application meets rigorous availability, performance, and security benchmarks. • Collaborate with the Global Platform team to implement unified architectural standards, contributing to organization-wide IaC and security initiatives. • Architect and maintain resilient cloud environments using Terraform and AWS, prioritizing modularity and reuse. • Support the transition toward a self-service enablement model, providing product developers with the tools and guardrails necessary for autonomous deployments. • Manage and refine monitoring, logging, and alerting stacks (Grafana, ELK, Prometheus, Checkly) to ensure proactive incident detection. • Identify and implement opportunities to leverage agentic workflows and AI-assisted tooling to automate complex operational tasks and improve incident response times.

• Own, optimize, and scale end-to-end workforce planning and People/Workplace financial models. • Serve as the strategic finance partner to People Ops, HR, and Workplace leadership across multiple global jurisdictions. • Lead, analyze, and report on the dynamic global headcount model (current staff, planned hires, attrition, and FTE/contractor mix). • Build and maintain robust scenario models (base/upside/downside). • Oversee financial planning, forecasting, variance analysis, and regular management reporting for HR and Workplace cost centers. • Model and forecast payroll tax and social security obligations across operating jurisdictions (Lithuania, USA, Spain, Germany, UK). • Translate complex financial data into actionable narratives for non-finance stakeholders. • Constructively challenge hiring plans, spend assumptions, and resource allocation. • Deliver robust monthly reporting packs and drive process improvements to automate reporting pipelines.

• Own daily execution of the group’s accounts payable process, including vendor bills, reimbursements, business trip expenses, advance invoices, credit memos, and payment preparation. • Review AP transactions for completeness and accuracy, including vendor details, GL accounts, cost centers, products, projects, tax codes, amortization rules, approvals, and supporting documentation. • Ensure invoices and reimbursements are processed through Payhawk and exported to NetSuite accurately and on time. • Ensure AP transactions contain sufficient information for fixed asset identification and capitalization assessment, and escalate potential fixed asset items in line with the fixed asset process. • Initiate vendor creation and maintain vendor master data in line with vendor management procedures, including review of duplicate vendors, payment details, and required supporting information. • Monitor vendor detail changes, ensure proper verification and approval, and escalate potential vendor master data or payment risks where required. • Manage AP-related queries from vendors and internal stakeholders, ensuring timely, clear, and structured communication. • Identify AP process exceptions, missing information, approval delays, and recurring issues, and escalate them in line with defined escalation rules. • Prepare weekly AP payment runs for fully approved and reviewed transactions, ensuring payment details match vendor records, supporting documentation, and approval requirements before payment execution or authorization. • Review and process employee reimbursements, per diems, mileage claims, and business trip-related expenses in line with internal policies and approval requirements. • Own AP-side control over business trip expenses and Navan financial flows, including review of supporting documentation, dimensions, invoice flows, syncs into Payhawk / NetSuite, and resolution of mismatches. • Monitor Payhawk balances and coordinate required funding to ensure timely settlement of approved AP transactions. • Maintain AP-related business trip process accuracy in Navan, including master data, syncs, invoice flows, and alignment with Payhawk and NetSuite. • Review overdue approvals, unresolved AP items, export errors, and recurring process issues, and escalate where required. • Support improvements to AP workflows, approval logic, stakeholder guidance, and system usage to reduce manual work and recurring errors. • Prepare and validate AP-related month-end close inputs, including completeness of vendor bills, unsubmitted transactions, advance invoice matching, credit memo processing, open AP items, and expense cut-off. • Identify recurring AP issues and suggest improvements to the Head of Transactional Accounting.