PROS

Role Description The Principal Pre-Sales Architect provides senior technical leadership for strategic airline sales engagements and serves as a trusted advisor to airline technology and business leaders. This role partners with Account Executives, Customer Success Managers, and Strategic Consultants to help airlines modernize commercial technology ecosystems, advance Modern Airline Retailing initiatives, and navigate Offer & Order transformation programs. The Principal PSA engages as a peer with airline Enterprise Architects, Solution Architects, Security Architects, and Technology Leadership teams, helping connect business objectives and transformation goals to future-state architecture strategies and implementation roadmaps. The role also drives technical strategy, architecture best practices, and industry thought leadership across the PROS Travel organization. Key Responsibilities - Lead technical strategy and architecture discussions for complex airline sales opportunities, serving as the primary technical advisor throughout the sales lifecycle. - Partner with airline technology leaders to define future-state architecture, modernization strategies, and commercial transformation roadmaps. - Guide airlines through Modern Airline Retailing and Offer & Order transformation initiatives by aligning business objectives, operating models, and technology strategies with solution architecture recommendations. - Design and communicate enterprise solution architectures that integrate PROS solutions within complex airline technology ecosystems. - Lead architecture governance reviews, integration strategy discussions, security evaluations, and technical due diligence activities for strategic pursuits. - Advise customers on modernization strategies and transition architectures that coexist with legacy airline platforms and operational systems. - Partner with Product Management, Engineering, Security, Cloud Operations, and Professional Services teams to validate solutions and address complex customer requirements. - Develop reusable reference architecture, technical assets, and best practices while mentoring Pre-Sales Architects and Strategic Consultants. - Serve as a recognized industry subject matter expert, supporting executive engagements, customer advisory discussions, and strategic transformation initiatives. Qualifications - 10+ years of experience in Enterprise Architecture, Solution Architecture, Integration Architecture, Pre-Sales Engineering, Professional Services, Enterprise Consulting, or related technical leadership roles. - Experience working with large enterprise customers and engaging senior technical and business stakeholders. - Experience leading architecture, integration, security, data, and technology modernization discussions in complex enterprise environments. - Airline, travel technology, or related industry experience strongly preferred. Skills & Expertise - Enterprise Architecture, Application Architecture, Data Architecture, Integration Architecture, and Security Architecture. - Modern Airline Retailing, Offer Management, Order Management, Dynamic Pricing, Product Catalog, Shopping, and Merchandising. - Airline technology ecosystems including PSS, Revenue Management, Loyalty, Distribution, Digital Commerce, and Customer Data Platforms. - Cloud technologies, APIs, event-driven architectures, integration patterns, and technology modernization strategies. - Executive communication, workshop facilitation, architecture governance, and stakeholder influence. Leadership Expectations - Recognized as a trusted advisor to airline architects, technology leaders, and executive stakeholders. - Influences technical strategy, architecture standards, and best practices across the Travel business. - Mentors and develops less experienced architects while elevating technical excellence across the organization. - Builds consensus across diverse stakeholder groups and drives alignment on strategic initiatives. Preferred Qualifications - Experience supporting airline transformation initiatives, airline RFPs, technical evaluations, and executive architecture workshops. - Familiarity with IATA standards including NDC and ONE Order. - Experience creating customer-facing architecture diagrams, integration blueprints, and technical enablement assets. - Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical discipline. Travel Considerations - Willing to travel globally up to 50% of the time to prospects and customers. Work Environment Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines, and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, and interpret numerical data. Benefits - Flexible ways of working. - Continuous learning opportunities. - Supportive culture that encourages growth and innovation. Company Description PROS, Inc. is the leading offer management provider to the airline industry, helping airlines deliver seamless retail experiences designed to maximize revenue and margin growth. By optimizing every customer interaction, PROS helps airlines improve revenue performance and quality, increase commercial agility, attract more customers and build lasting loyalty.

Role Description The Site Reliability Engineer II optimizes service performance, actively participates in reliability improvements, and conducts in-depth SLO and capacity analysis. This position exists to enhance system reliability and scalability while contributing to automation and self-service tool development. - Performance Monitoring: Monitor service performance, assist in troubleshooting production issues, and learn system architecture. - Reliability Participation: Monitor service reliability, participate in resolving basic issues, and learn disaster recovery testing procedures. - SLO Implementation: Understand SLO concepts, monitor and analyze SLO patterns, and assist in implementing SLO visualization and alerting. - Capacity Analysis: Perform basic capacity analysis, identify trends in system capacity, and participate in capacity planning. - Automation Deployment: Deploy and maintain existing automation tools, create simple scripts, and troubleshoot automation scripts. Qualifications - 5+ years of experience in enterprise networking, including hands-on work with routing, switching, firewalls, load balancers, and VPN technologies. - Strong understanding of cloud networking architectures including VPC/VNet design, peering, private link, and hybrid connectivity models. - Experience with network security technologies, such as security groups, NACLs, firewall policies, WAF, IDS/IPS, and micro-segmentation. - Proficiency in Layer 2 and Layer 3 network protocols, including BGP, OSPF, EIGRP, DNS, DHCP, NAT, and IP addressing/subnetting. - Hands-on experience with load balancers and ingress technologies, including F5, NGINX, Azure Application Gateway, ALB/NLB, or equivalent. - Strong troubleshooting skills using packet analyzers tools, flow logs, and network monitoring platforms. - Skilled in analyzing performance trends and identifying optimization opportunities. - Collaborates with teams to improve monitoring coverage. - Ability to participate in structured reliability testing and analysis. - Able to evaluate system components for resilience. - Contributes to reliability-focused design discussions. - Skilled in analyzing trends to inform service improvements. - Collaborates with teams to align SLOs with user expectations. - Develops moderately complex automation tools. - Skill in building internal self-service capabilities. - Evaluates automation opportunities for operational efficiency. - Skilled in analyzing capacity data to inform scaling decisions. - Able to recommend improvements for resource utilization. - Ensures scalability is considered in feature development. - Follow predefined procedures to deploy PROS products and third-party applications to the Cloud environments. - Contribute to the release management documentation. - Gain understanding of application architecture and interaction between system components. Requirements - Highly Preferred: Bachelor’s Degree in Computer Science, Information Technology, or a related field. - Practical experience with Fortigate firewalls and F5 appliances is highly desirable. Benefits - PROS culture and its extraordinary people are at the core of our success. - We are passionate about what we do and relentless in delivering on our promises. - Our commitment to customer success inspires us to think smarter and dream bigger. - We foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work. - From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally. - Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise. Company Description At PROS, we help airlines deliver seamless retail experiences designed to maximize revenue and margin growth. Powered by AI, the PROS Platform enables commercial teams to align capacity with demand and coordinate pricing, merchandising, and offer strategies to construct and market optimal offers in real time. - We are Owners: We look for every opportunity to create a better PROS and a better experience for our customers. - We are Innovators: We think creatively to find new paths to success. - We Care: We are centered on caring for the people, businesses, and communities we serve.

Role Description A Day in the Life of a Service Desk Specialist at PROS: - Provides day-to-day IT operations support for all company offices in EMEA - Primary responsible for local hardware and software support - Respond quickly to user inquiries/incidents reported via ticketing, email, telephone, and IM - Troubleshoot and resolve systems, application, and hardware issues - Maintain and improve system and process quality through effective documentation and communication - Ensure high quality services are provided within company’s SLAs - Works closely with the USA IT Service Desk team to provide adequate IT support based on “follow the sun” method Qualifications - Experience with supporting Windows 10/11 PCs - Experience with supporting and maintaining Active Directory / DNS / DHCP - Excellent troubleshooting skills - Experience with PowerShell is considered an advantage - Experience with supporting and maintaining Ubuntu Desktop is considered an advantage - Experience with supporting MacOS is considered an advantage Requirements - Ownership - Innovation - Care Benefits - Flexible ways of working - Continuous learning opportunities - Supportive culture for personal and professional growth Company Description Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win. - We are Owners: We look for every opportunity to create a better PROS and a better experience for our customers – and we hold ourselves accountable. - We are Innovators: We think creatively to find new paths to success – for our people, our customers, and our business. - We Care: We are centered on caring for the people, businesses, and communities we serve.

About PROS: PROS, Inc. is the leading offer management provider to the airline industry, helping airlines deliver seamless retail experiences designed to maximize revenue and margin growth. Powered by AI, the PROS Platform enables commercial teams to align capacity with demand and coordinate pricing, merchandising and offer strategies to construct and market optimal offers in real time. By optimizing every customer interaction, PROS helps airlines improve revenue performance and quality, increase commercial agility, attract more customers and build lasting loyalty. Learn more at pros.com. Day in the Life of the Account Manager: - Manage a portfolio of airline customer accounts, maintaining responsibility for customer satisfaction, product adoption, retention, and ongoing value realization. - Develop and maintain customer success plans outlining customer objectives, success metrics, usage goals, and potential risks. - Conduct regular customer meetings and business reviews with assigned stakeholders to assess progress, address challenges, and ensure continued success with PROS solutions. - Monitor customer health indicators, product usage, and engagement data, proactively identifying risks and opportunities for improvement. - Facilitate customer adoption of PROS solution capabilities by promoting best practices, new features, and relevant use cases aligned with customer business needs. - Act as the primary point of contact for assigned accounts, coordinating internally to resolve issues, manage escalations at the appropriate level, and maintain customer confidence. - Identify opportunities to expand product usage and value realization within assigned accounts, and support renewal discussions through data, insights, and customer feedback. - Lead value‑based upsell and cross‑sell motions within existing accounts by identifying customer needs, positioning relevant PROS solutions, and partnering with Sales to drive commercial expansion. - Maintain a strong working knowledge of PROS products and services applicable to assigned customers. - Ensure customers are informed about product updates, release processes, and available self‑service tools to enable effective product usage. - Maintain accurate account documentation, activity tracking, and notes in CRM and internal systems. - Communicate customer feedback, risks, and insights internally to support continuous improvement across Product, Support, and Commercial teams. Required Qualifications - About you: - Airline industry experience: 5+ years of experience working with airline customers in a customer‑facing role (Account Management, Customer Success, Operations, Consulting, or similar), with a solid understanding of airline business processes, stakeholder structures, and commercial priorities. - Enterprise customer ownership: Experience independently managing customer accounts, taking responsibility for customer satisfaction, product adoption, retention, and long‑term value realization within assigned accounts. - Customer relationship management: Proven ability to build and maintain strong relationships with customer stakeholders, manage ongoing engagement, and act as the primary point of contact for day‑to‑day collaboration. - Demonstrated experience driving upsell and cross‑sell opportunities within existing customers through consultative, value‑based selling in partnership with Sales teams. - Analytical & data‑aware mindset: Comfort working with customer usage data, performance reports, KPIs, and health indicators to assess customer status, identify risks, and support informed decision‑making. - Technical and product understanding: Ability to understand and explain software products, workflows, and solution capabilities relevant to airline customers, and to translate product functionality into business value. - Clear and confident communication: Strong verbal and written communication skills, with the ability to explain complex topics clearly to customer stakeholders and align expectations around outcomes and next steps. - Cross‑functional collaboration: Experience working with internal teams such as Sales, Support, Product, Engineering, or Marketing to resolve customer issues and deliver a consistent customer experience. - Problem‑solving & ownership mindset: Ability to identify customer challenges, coordinate resolutions, follow through with internal teams, and maintain accountability for outcomes. - Business awareness: Understanding of airline commercial objectives and the ability to align customer activities with adoption, value realization, and account stability. Highly Preferred: - Exposure to AI‑powered products, analytics platforms, or decision‑support systems. - Familiarity with revenue management, forecasting, optimization, or commercial analytics. - Experience supporting global or multi‑region customers. - Background in enterprise SaaS, platform products, or data‑intensive solutions. AI Fluency & Growth Mindset- We welcome candidates who: - Understand core AI concepts and apply them ethically to enhance productivity, insights, and decision-making. - Craft effective prompts to optimize the quality and relevance of AI-generated outputs. - Explore and apply agentic AI systems, using or managing autonomous agents to streamline workflows and automate tasks. - Leverage AI tools to boost efficiency, creativity, and innovation in their daily work. - Stay curious and adaptable, continuously experimenting with AI-driven solutions to elevate team performance and customer impact. Why Join PROS? PROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises. Our commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization. At PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work—every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally. Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win. Work Environment: Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. PROS Core Values - We are Owners We look for every opportunity to create a better PROS and a better experience for our customers – and we hold ourselves accountable. - We are Innovators We think creatively to find new paths to success – for our people, our customers and our business. - We Care We are centered on caring for the people, businesses, and communities we serve.

Digital Marketing Specialist (SEM, Tracking & Data Integration) About PROS: PROS, Inc. is the leading offer management provider to the airline industry, helping airlines deliver seamless retail experiences designed to maximize revenue and margin growth. Powered by AI, the PROS Platform enables commercial teams to align capacity with demand and coordinate pricing, merchandising and offer strategies to construct and market optimal offers in real time. By optimizing every customer interaction, PROS helps airlines improve revenue performance and quality, increase commercial agility, attract more customers and build lasting loyalty. Learn more at pros.com. Day in the Life of the Digital Marketing Specialist: The Digital Marketing Specialist has a strong focus on SEM tracking, reporting, and data integration. This role is critical to ensuring data accuracy, attribution integrity, and reporting reliability across our global SEM programs. The specialist will act as a technical backbone for the SEM team, supporting scalable growth, enterprise clients, and our tiered service model. Differentiates PROS Airline solutions from the competition by: SEM management - Manage small SEM customers on the day-to-day communication - Optimize campaigns and work on implementations that are requested by the customer - Analyze data and make suggestions to improve performance and launch new initiatives Tracking & Measurement - Own and maintain SEM tracking implementations across Google Ads, Bing Ads, and SA360 and any other Search Engine - Manage conversion tracking, enhanced conversions, offline conversions, and revenue attribution. - Support GA4 and Adobe Analytics integrations related to SEM activity. - Ensure accurate mapping between analytics tools and ad platforms - Proactively identify and resolve tracking discrepancies and data loss. Reporting & Data Quality - Own the integrity and consistency of SEM performance data. - Build and maintain dashboards in Looker Studio and support Tableau reporting. - Ensure KPI alignment across platforms (Revenue, ROAS, CPA, bookings). - Partner with BI teams on data pipelines, automation, and reporting scalability. Data Integrations & Automation - Manage integrations between ad platforms, analytics tools, BI systems, and internal products. - Document tracking logic, attribution rules, and data dependencies. - Support alerts, automation, and monitoring for SEM performance and data health. Cross-Functional Collaboration - Partner with SEM Managers on launches, experiments, and migrations. - Support Product and Engineering teams on platform changes affecting SEM. - Provide technical guidance to the internal team and customer Required Qualifications - About you: We are looking for candidates who possess the combination of the following achievements, skills, and behaviors: - Experience in SEM, analytics, marketing operations, or digital marketing. - Hands-on experience with Google Ads and Bing Ads tracking. - Strong working knowledge of GA4; Adobe Analytics experience is a plus. - Experience with Google Tag Manager and troubleshooting attribution issues. - Dashboarding experience in Looker Studio; Tableau is a plus. - Strong attention to detail, documentation skills, and problem-solving mindset. Highly Preferred: - Experience with SA360 and any other Search Engines - Usage of integration tools like Super Metric - Strong communication skills in Spanish and English AI Fluency & Growth Mindset- We welcome candidates who: - Understand core AI concepts and apply them ethically to enhance productivity, insights, and decision-making. - Craft effective prompts to optimize the quality and relevance of AI-generated outputs. - Explore and apply agentic AI systems, using or managing autonomous agents to streamline workflows and automate tasks. - Leverage AI tools to boost efficiency, creativity, and innovation in their daily work. - Stay curious and adaptable, continuously experimenting with AI-driven solutions to elevate team performance and customer impact. Why Join PROS? PROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises. Our commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization. At PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work—every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally. Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win. Work Environment: Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. PROS Core Values - We are Owners We look for every opportunity to create a better PROS and a better experience for our customers – and we hold ourselves accountable. - We are Innovators We think creatively to find new paths to success – for our people, our customers and our business. - We Care We are centered on caring for the people, businesses, and communities we serve.

About PROS: PROS, Inc. is the leading offer management provider to the airline industry, helping airlines deliver seamless retail experiences designed to maximize revenue and margin growth. Powered by AI, the PROS Platform enables commercial teams to align capacity with demand and coordinate pricing, merchandising and offer strategies to construct and market optimal offers in real time. By optimizing every customer interaction, PROS helps airlines improve revenue performance and quality, increase commercial agility, attract more customers and build lasting loyalty. Learn more at pros.com. Day in the Life of the Senior Account Manager: - Own strategic relationships across a portfolio of enterprise airline accounts, with full responsibility for customer satisfaction, product adoption, renewals, expansion, and reference ability. - Develop and maintain customer success plans outlining customer goals, success metrics, risks, and recommendations to drive value realization. - Lead regular Executive Business Reviews and strategic engagements with senior airline stakeholders, providing insights and recommendations aligned to customer and PROS business outcomes. - Serve as the primary escalation point and chief internal advocate for assigned customers, coordinating cross‑functional teams to resolve complex issues. - Lead value‑based upsell and cross‑sell motions within existing accounts by identifying customer needs, positioning relevant PROS solutions, and partnering with Sales to drive commercial expansion. - Build and deepen C‑level and business process owner relationships across customer organizations. - Negotiate and manage commercial aspects of customer relationships, including invoicing, accounts receivable, renewals, and escalation scenarios. - Maintain a strong understanding of PROS products, services, and go‑to‑market strategies, and articulate PROS’ differentiated value to customers. - Anticipate and manage customer risks, developing mitigation strategies and securing internal alignment to protect and grow the account. - Provide structured feedback from customers and the field into Product, Marketing, and GTM strategy evolution. - Mentor and support AMs across execution, best practices, and customer strategy. Required Qualifications - About you: - Airline industry experience: 7+ years of experience working with airline customers in a customer‑facing role (Account Management, Customer Success, Operations, Consulting, or similar), with a solid understanding of airline business processes, stakeholder structures, and commercial priorities. - Enterprise customer ownership: Experience independently managing customer accounts, taking responsibility for customer satisfaction, product adoption, retention, and long‑term value realization within assigned accounts. - Strategic account ownership: Proven track record of managing and growing long‑term customer relationships, including driving satisfaction, retention, and expansion within strategic or high‑value accounts. - Demonstrated experience driving upsell and cross‑sell opportunities within existing customers through consultative, value‑based selling in partnership with Sales teams. - Analytical & data‑driven mindset: Strong ability to work with customer performance data, health metrics, KPIs, and insights to guide decisions, identify risks, and uncover growth opportunities. - Technical and product fluency: Comfort working with sophisticated software products and data‑driven platforms, and the ability to understand and explain technically complex concepts to customers. - Executive‑level communication: Excellent verbal and written communication skills, with the ability to engage senior customer stakeholders and clearly articulate value, outcomes, and recommendations. - Cross‑functional collaboration: Experience working closely with Sales, Product, Engineering, Marketing, and Support teams to advocate for customer needs and drive successful outcomes. - Business acumen: Strong understanding of airline commercial priorities and the ability to align customer success activities with broader business goals, including revenue growth, adoption, and customer value realization. - Problem‑solving & proactive approach: Demonstrated ability to anticipate customer challenges, respond thoughtfully to issues, and take ownership in a fast‑moving, changing environment. - Leadership influence: Experience mentoring junior AMs, leading initiatives, or acting as a senior point of reference within the Account Management organization. Highly Preferred: - Exposure to AI‑powered products, analytics platforms, or decision‑support systems. - Familiarity with revenue management, forecasting, optimization, or commercial analytics. - Experience supporting global or multi‑region customers. - Background in enterprise SaaS, platform products, or data‑intensive solutions. AI Fluency & Growth Mindset- We welcome candidates who: - Understand core AI concepts and apply them ethically to enhance productivity, insights, and decision-making. - Craft effective prompts to optimize the quality and relevance of AI-generated outputs. - Explore and apply agentic AI systems, using or managing autonomous agents to streamline workflows and automate tasks. - Leverage AI tools to boost efficiency, creativity, and innovation in their daily work. - Stay curious and adaptable, continuously experimenting with AI-driven solutions to elevate team performance and customer impact. Why Join PROS? PROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises. Our commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization. At PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work—every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally. Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win. Work Environment: Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. PROS Core Values - We are Owners We look for every opportunity to create a better PROS and a better experience for our customers – and we hold ourselves accountable. - We are Innovators We think creatively to find new paths to success – for our people, our customers and our business. - We Care We are centered on caring for the people, businesses, and communities we serve.

Account Executive About PROS: PROS, Inc. is the leading offer management provider to the airline industry, helping airlines deliver seamless retail experiences designed to maximize revenue and margin growth. Powered by AI, the PROS Platform enables commercial teams to align capacity with demand and coordinate pricing, merchandising and offer strategies to construct and market optimal offers in real time. By optimizing every customer interaction, PROS helps airlines improve revenue performance and quality, increase commercial agility, attract more customers and build lasting loyalty. Learn more at pros.com. Day in the Life of the Account Executive: Reporting to an RVP, the Account Executive (AE) is the primary direct sales team member who works to prospect, manage and close new business opportunities for enterprise-wide PROS solutions within a specific geographical region. - Develops and implements account strategies and directs activities needed to achieve sales objectives. - Builds a sales pipeline to ensure continued meetings of sales targets, documenting all strategic activities within Salesforce.com. - Manages client relationships, identifying influencers, recommendations, key decision makers. - Accurately and consultatively articulates the value proposition of the PROS solution set to prospective customers at all levels - Specifically identifies appropriate target customers in a defined geography and/or industry vertical. - Works internally with R&D, product marketing and others on positioning products, product development requirements and/or designing demos. Required Qualifications - About you: We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors: - Minimum of 5 years of software sales experience - Proven track record of exceeding quota for other solution providers - Strong analytical skills with a goal-oriented focus - Highly organized and self-motivated with excellent time management - Ability to function professionally at a high level in a fast-paced environment with multiple deliverables, deadlines and stakeholders - Highly accountable and team-oriented with ability to work cross-functionally - Ability to work independently - Effective interpersonal skills, including verbal and written communication - Willingness to learn and grow within the organization - Self-starter with experience in cold calling, building a pipeline and executive client relationship building - Excellent written and verbal communication skills - You possess deep experience working with CRM tools (Salesforce.com strongly preferred) - You have strong PowerPoint and Excel skills. Ability to translate Sales Data and incorporate it to your presentations to sell compelling stories to our customers - Up to 50% travel AI Fluency & Growth Mindset- We welcome candidates who: - Understand core AI concepts and apply them ethically to enhance productivity, insights, and decision-making. - Craft effective prompts to optimize the quality and relevance of AI-generated outputs. - Explore and apply agentic AI systems, using or managing autonomous agents to streamline workflows and automate tasks. - Leverage AI tools to boost efficiency, creativity, and innovation in their daily work. - Stay curious and adaptable, continuously experimenting with AI-driven solutions to elevate team performance and customer impact. Why Join PROS? PROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises. Our commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization. At PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work—every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally. Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win. Work Environment: Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. PROS Core Values - We are Owners We look for every opportunity to create a better PROS and a better experience for our customers – and we hold ourselves accountable. - We are Innovators We think creatively to find new paths to success – for our people, our customers and our business. - We Care We are centered on caring for the people, businesses, and communities we serve.

Business Consultant - Sales As a Consultant you responsible for driving revenues for PROS through enterprise sales force and its diverse partnerships. You will work closely with our marketing and product teams to develop and execute strategies that improve customer satisfaction to drive expansion and advocacy. Responsibilities: - Lead and mentor the global Sales team ensuring they have the necessary tools, resources, and training to achieve their goals - Develop and implement strategies to improve customer satisfaction, retention, and growth - Collaborate to identify opportunities to upsell and cross-sell to existing customers - Develop and manage metrics and KPIs to measure team performance and effectiveness - Monitor customer feedback and work with product teams to identify and prioritize feature requests and improvements - Serve as a customer advocate and liaison between customers and internal teams - Develop and maintain strong relationships with key customers to ensure their continued success and loyalty Qualifications: - 5+ years of experience in Sales or a related field - 2+ years of experience in a leadership or management role - Strong communication, interpersonal, and problem-solving skills - Experience working with key software solutions, such as Salesforce, Gainsight, and marketing applications - Ability to work independently and as part of a team in a fast-paced, dynamic environment Skills & Personal Characteristics: - Ownership - Innovation - Care Why Join PROS? PROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises. Our commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization. At PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work—every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally. Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win. Work Environment: Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. PROS Core Values - We are Owners We look for every opportunity to create a better PROS and a better experience for our customers – and we hold ourselves accountable. - We are Innovators We think creatively to find new paths to success – for our people, our customers and our business. - We Care We are centered on caring for the people, businesses, and communities we serve.

The Account Executive for Travel products is the primary direct sales team member who works to prospect, manage and close new business opportunities for enterprise-wide PROS solutions within the transportation and Logistics industry. This will also include companies such as 3rd party logistics, freight carriers and carriers of passengers. Supporting the AE is a high-performance team of professionals from Sales Management, Legal, Finance, Sales Operations, Marketing, Account Development, Pre-Sales Solutions Consulting, Professional Services, Research & Development and Customer Success. PROS is powering modern commerce with dynamic pricing science! A Day in the Life of the AE - About the role: - Develop multiple strategic relationships with key senior executive resources for each account. - Drive to work an opportunity from prospecting to contracting with vigor. - Detail-oriented making sure all aspects of the sales cycle are executed with precision. - Develop and implement account strategies and directs activities needed to achieve sales objectives. - Build a sales pipeline to ensure continued meeting of sales targets, documenting all strategic activities within Salesforce.com. - Manage client relationships, identifying influencers, recommendations, key decision makers. - Accurately and consultatively articulate the value proposition of the PROS solution set to prospective customers at all levels - Specifically identifies appropriate target customers in a defined geography within the travel industry. - Work internally with R&D, product marketing and others on positioning products, product development requirements and/or designing demos. Required Qualifications - About you: We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors: At least 5 years of business development experience in SaaS Software solutions for airlines. - You have a global mindset, with a sensitivity to and willingness to work across cultures and time zones. - Proven track record of sales success and clear evidence of ability to exceed sales goals. - Ownership mentality to independently develop and manage sales opportunities. - Experience managing sales opportunities with long sales cycles. - Experience building and executing region-specific sales strategy. - Strong attention to detail and clear communicator and listener, both in-person and virtually. - Ability to deliver clear and compelling offers to senior level and technical airline teams. - Excellence in simultaneously managing multiple sales opportunities. - Digitally savvy with a genuine interest in/good understanding of SaaS; - A logical, data-driven mindset backed up by a creative and diligent approach to relationship building. - Proficiency in Salesforce (or other CRM), Excel, PowerPoint, Word. EDUCATION - Bachelor's degree in Marketing, Business, Communications or related field. Why Join PROS? PROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises. Our commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization. At PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work—every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally. Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win. Work Environment: Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. PROS Core Values - We are Owners We look for every opportunity to create a better PROS and a better experience for our customers – and we hold ourselves accountable. - We are Innovators We think creatively to find new paths to success – for our people, our customers and our business. - We Care We are centered on caring for the people, businesses, and communities we serve.

We’re looking for a Multimedia Designer who can bring marketing campaigns, global events, and brand storytelling to life through engaging visual design, animation, and video. In this role, you’ll create visual assets that support Account-Based Marketing (ABM) campaigns, global events, and digital marketing initiatives. Your work will span static and animated campaign assets, video content, and event-related creative that helps communicate complex ideas clearly and visually. You’ll collaborate closely with Marketing, Events, Product Marketing, Campaign Strategy, and Content teams to translate messaging into compelling creative experiences across digital channels. This role is ideal for a designer who enjoys working across graphic design, motion graphics, and video, and who is comfortable contributing ideas while working collaboratively with a distributed global team. What You’ll Do - Design visual assets for Account-Based Marketing (ABM) campaigns, including display ads, social media graphics, email visuals, website assets, and supporting campaign collateral - Create both static and animated digital ads aligned with campaign messaging and brand guidelines - Develop visual assets for global events and field marketing, including large-scale booth graphics, event branding, presentation visuals, and promotional materials - Produce motion graphics, animations, and short-form video content for digital campaigns and social channels - Edit video content including event footage, campaign videos, demos, explainers, and testimonials - Collaborate closely with Copy, Campaign Strategy, Product Marketing, Events, and other stakeholders to bring campaigns and initiatives to life - Maintain consistency with PROS brand guidelines and visual identity across all creative outputs - Manage multiple projects and deadlines in a fast-paced, collaborative environment What We’re Looking For - 5+ years of experience in multimedia design, graphic design, motion graphics, or a related field - A strong portfolio demonstrating graphic design, animation, and video creation - Experience creating digital marketing assets such as display ads, social graphics, email visuals, and campaign collateral - Ability to translate marketing messaging into clear, engaging visual concepts - Experience working within established brand guidelines and visual systems - Strong attention to detail and commitment to delivering polished, high-quality creative - Ability to manage multiple projects and deadlines simultaneously - Bachelor’s degree in Design, Multimedia, Visual Communications, or a related field (or equivalent experience) Technical Skills - Adobe Creative Cloud - Photoshop - Illustrator - After Effects - Premiere Pro Nice to have: - Familiarity with project management tools such as Monday.com or similar platforms - Familiarity with simple design tools such as Canva to build self-service templates Who You Are An excellent communicator. You’re proactive, clear, and thoughtful in how you communicate. You keep stakeholders informed, ask the right questions, and ensure alignment across projects. Detail-oriented. You care about craft and quality. You notice the small details that elevate design and ensure visual consistency across assets. Collaborative and cross-functional. You enjoy working closely with marketers, writers, strategists, and event teams to bring creative ideas to life. Comfortable working asynchronously and remotely. You’re organized, proactive, and able to manage your work effectively while collaborating with distributed teams across different time zones. A visual storyteller. You know how to translate complex ideas into engaging visuals through design, animation, and video. Adaptable. You thrive in fast-moving environments and can shift priorities while maintaining quality and creativity. Why Join PROS? PROS culture and its extraordinary people are at the core of our success. We are passionate about what we do and relentless in delivering on our promises. Our commitment to customer success inspires us to think smarter and dream bigger, empowering airlines to achieve more than they ever imagined through intelligent offer and revenue optimization. At PROS, we foster a culture of care, where people feel supported to grow, innovate, and bring their best selves to work—every day. From flexible ways of working to continuous learning, we empower our teams to thrive both personally and professionally. Join PROS, a dedicated travel technology company with nearly 40 years of proven airline expertise and a long runway for future growth, now powering the future of AI-driven airline retailing. If you want to be part of something exceptional, help us shape how airlines compete, innovate, and win. Work Environment: Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. PROS Core Values - We are Owners We look for every opportunity to create a better PROS and a better experience for our customers – and we hold ourselves accountable. - We are Innovators We think creatively to find new paths to success – for our people, our customers and our business. - We Care We are centered on caring for the people, businesses, and communities we serve.