• Plan and execute internal and/or external communication strategies aligned with business objectives; • Produce content for multiple channels (email, intranet, presentations, and campaigns); • Support engagement initiatives aimed at fostering a data culture; • Coordinate requests with partner teams, ensuring integration and smooth communication; • Ensure communication standardization (visual identity, tone, and message clarity); • Monitor communication metrics and recommend continuous improvements; • Support the organization of events, campaigns, and internal data-related activities.

Role Description HeyMax partners with everyone from yuu to banks, airlines, and hotels — and every partnership comes with marketing firepower behind it. That's where you come in. You'll be the marketing engine for our Partnerships team. They close the deals and brief you on what's needed; you turn those briefs into campaigns that ship — fast, sharp, and flawless. And when the moment calls for it, you'll sit at the table with partners directly: pitching co-marketing ideas, shaping the campaign, and running it end-to-end from first whiteboard to final send. This isn't a "pass it to another team" role. You own it — the brief, the copy, the creative direction, the CRM build, the deadline. What You'll Own - Be Partnerships' go-to marketer — take briefs from the internal Partnerships team and turn them into ready-to-ship campaigns, juggling multiple partners and deadlines without breaking a sweat. - Face partners directly when it counts — join partner discussions, propose co-marketing campaigns, and own them end-to-end from ideation to execution. - Run a tight ship — timelines, stakeholders, deliverables, follow-ups. Nothing slips, nothing's late, nothing ships with a typo. - Write the copy that works — EDMs, push, landing pages, co-branded assets. Clear, on-brand, and built to convert. - Brief creatives like a pro — translate fuzzy asks into briefs so sharp the first draft is nearly the final one. - Tell the story — connect partner offers to what members actually care about, and build campaign narratives around it. - Ship CRM comms hands-on — segment, build, QA, deploy. Email, push, in-app, Telegram — you run the full pipeline yourself. Qualifications - 3-5 years in B2B or partnerships marketing — loyalty, fintech, travel, or e-commerce a big plus. - Highly organized, thriving in environments with multiple partners, shifting priorities, and tight timelines. - Ability to engage with diverse teams, from a bank's brand team to a merchant's growth team. - Strong writing skills and ability to brief effectively. - Experience shipping CRM campaigns hands-on (Customer.io) — not just planning them. - Preference for owning projects end-to-end rather than handing them off halfway. - Comfortable in startup environments; energized by ambiguity and speed. Bonus Points - Experience working directly with banks, airlines, hotels, or big merchant loyalty programs. - Knowledge of the APAC miles-and-points world (or being a points nerd). - Experience managing agencies or freelance creatives.

Provide strategic communications support to senior leaders, develop comprehensive communication plans, and create engaging messaging products while ensuring alignment with leadership intent and organizational goals.

Role Description The Associate Customer Service Communications Partner supports HSN, and plays a fundamental role in shaping how our team members connect to our strategy, culture, and to our customer. You'll report to the Manager of CS Communications and be a trusted partner to the QVC Group CS&E leadership team. This role is remote; job seekers must reside in one of the following states to be considered: Florida, North Carolina, Tennessee, Virginia, Georgia, and Pennsylvania. This role may require you to be on site at our West Chester, PA location. What You'll Do - Create content, write and edit SOPs, and enhance messaging to engage our internal customers. - Be a prime contributor to CS&E team members, knowledgeable when handling customer calls, emails, and chats to support one-call resolution and reduce customer effort. - Evaluate possible customer or representative impacts when developing new programs or making changes in existing procedures to support all QVC Group CS&E divisions and departments. - Complete assigned projects and tasks that support CS&E programs, promotions, and procedures. Qualifications - Must demonstrate strong writing and editorial judgment by consistently translating complex business strategies into clear, concise, audience-appropriate messaging using the Smart Brevity framework. - Fluency with modern communications channels and tools, including intranets, video content, and knowledgebase platforms. - Comfortable using AI as an aid in writing, editing, and completing communications. - Bachelor's degree or 2+ years' experience with professional communications, marketing, or knowledgebase management. - Demonstrated project management skills. Benefits - Competitive compensation. - Paid time off. - Employee assistance program. - Parental leave. - Paid volunteer hours. - Amazing company discounts. - Health care benefits starting on day 1. - 401(k). - Tuition reimbursement benefits. Company Description QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at workwithus@qvcgrp.com for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.