Pixalate, Inc.

Forward Deployment Engineer (FDE) Location: SingaporeTeam: Forward Deployment Engineering (FDE) About the Role Pixalate is the market-leading fraud protection, privacy, and compliance analytics platform for Connected TV (CTV) and Mobile Advertising. We work 24/7 to guard our clients' reputations and grow their media value. As a Forward Deployment Engineer at Pixalate, you'll solve the "Last Mile" problem, bridging the gap between Pixalate's platform and each customer's unique business environment. You are the technical anchor of our sales team, architecting the specific configurations that allow clients to unlock the full value of our fraud detection and digital trust solutions. Uniquely, FDEs operate as a team of Subject Matter Experts (SMEs). You'll be assigned a specific Product Line (e.g., Data Feeds, Analytics, or Compliance) and deployed to sales calls when clients have needs in your domain. You act as the critical feedback loop between the market and Core Engineering while driving trial conversions and revenue for your product. What You’ll Do - Sales Technical Partnership - Serve as the technical authority for your assigned product on every sales call - Validate technical feasibility, answer architectural questions, and remove blockers - Ensure clients feel technically confident moving forward with deals - Micro-Product Management - Own a specific product line as its deep SME in the field - Manage the technical roadmap for your product within each sales opportunity - Collaborate with other FDEs when clients need multiple product integrations - Pre-Launch Customer Validation - Serve as the gatekeeper for product relevance within your assigned product line - Secure direct customer feedback before any feature launches - Validate solutions with live clients to ensure they solve actual business problems - End-to-End Trial Ownership - Own technical accountability for your product line within each account - Work as part of the FDE Integration Team to ensure complete client integration - Remain engaged until your product is live, stable, and proving value - Last Mile Solution Architecture - Translate client's unstructured problems into clean Pixalate configurations - Map specific data fields and business logic to our platform - Ensure clients are actually protected in their specific environment - Use Case Definition & Delivery - Author a specific Use Case Document for every engagement - Define exactly how the client applies Pixalate to their business (e.g., "Filtering IVT on Mobile App Traffic") - Establish the official "Definition of Done" for each trial - Churn Risk Mitigation - Serve as the first line of defense against churn - Manually verify that data flowing into client dashboards matches the promised Use Case - Ensure clients experience their "Aha!" moment—seeing specific dollar savings or risk avoided—before contract signing - Post-Integration Handoff - Facilitate detailed technical transfer to Customer Success after contract signing - Document custom configurations and Use Cases for ongoing support Required Qualifications - Technical Foundation - Strong understanding of data integration, APIs, and system architecture - Experience translating business requirements into technical configurations - Familiarity with ad tech, fraud detection, or digital analytics platforms - Communication & Collaboration - Excellent verbal and written communication skills for client-facing interactions - Ability to explain complex technical concepts to non-technical stakeholders - Experience working cross-functionally with Sales, Engineering, and Product teams - Problem-Solving Skills - Proven ability to diagnose and resolve complex integration challenges - Track record of creative problem-solving in ambiguous technical environments - Strong documentation and process definition skills - Preferred Qualifications - Experience in ad tech, programmatic advertising, or digital fraud detection - Background in solutions engineering, technical consulting, or pre-sales engineering - Familiarity with CTV, mobile app analytics, or data feed integrations - Experience with trial management and customer success metrics - Understanding of IVT (Invalid Traffic) or ad fraud concepts We're particularly interested in candidates who thrive at the intersection of technical depth and customer empathy. Show us how you've turned complex technical challenges into measurable customer wins. Other Requirements - Time Zone Flexibility: You must be willing to accommodate early morning or late evening calls to align with global engineering teams across US, EMEA, and APAC time zones. - High-Volume Multitasking - AdTech Knowledge: A foundational understanding of the digital advertising ecosystem (DSP, SSP, Ad Server) is highly preferred. Benefits We focus on doing things differently and challenge each other to be the best we can be. - A Competitive Compensation Package - Monthly Internet Reimbursement - Casual, Remote Work Environment - Flexible Hours - Opportunity for Advancement and Professional Development - Fun Annual Team Events - Being part of a high-performing global team that wants to win and have fun doing it About Pixalate Pixalate offers the market-leading fraud protection, privacy, and compliance analytics platform for Connected TV (CTV), Mobile Apps, and Websites. Our platform has been used to unearth multiple high-profile criminal and illegal surveillance cases, including: - Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says - Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV - Washington Post: Your kids’ apps are spying on them - Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google’s Black Box Ad Empire - ABC7 News: The State of Children's Privacy Online - NBC News: How many apps are tracking your children Our team of lawyers, data scientists, engineers, economists, and researchers spans globally with presence in California, New York, Washington DC, London and Singapore.

About the Role Pixalate is building the next generation of its data platform — and this role leads it as an individual contributor. As Director of Product Management for LLM Integrations & MCP Platform, you will own: MCP Server Product Strategy - Define the tool taxonomy — which data capabilities become MCP tools, what inputs and outputs they expose, and how they are named for natural language discoverability - Prioritize tool development based on internal use cases (analyst workflows, research, CS) and external use cases (client integrations, developer access, agentic workflows) - Own the product roadmap from v1 through GA, including feature gates, versioning, and deprecation policy LLM Integration & Use Case Development - Design, document, and validate use cases where LLM-powered clients (Claude, ChatGPT, custom agents) query Pixalate's data via MCP - Write effective, structured tool descriptions and parameter schemas that work well as LLM-readable context — understanding how models interpret tool definitions is essential - Partner with research and data science to prototype agentic workflows and evaluate output quality, hallucination risk, and response structure Specification & Execution - Write TL;DR-format PRDs: a tight problem statement, bullet-pointed requirements, clear input/output contracts, and explicit non-goals — nothing more. Long documents do not ship; concise ones do - Champion small, shippable iterations over large releases — break every initiative into the smallest version that delivers real value and can be in users' hands quickly - Define and maintain API contracts between the MCP server and Pixalate's underlying data APIs, including versioning, deprecation, and schema change protocols - Run structured QA on tool outputs to ensure responses are LLM-friendly, structurally consistent, and free of schema drift Auth, Access, and Permissioning - Own the product model for external auth (OAuth 2.0 or API key) and capability-scoped access — defining what each client tier can query - Collaborate with security and engineering to ensure external MCP deployments meet compliance and data governance requirements External Developer Experience - Own developer-facing documentation: tool reference docs, quickstart guides, example prompts, and integration guides for Claude, ChatGPT, and Cursor - Define the self-serve onboarding flow for external clients connecting to the Pixalate MCP server - Gather feedback from early adopters and translate it into prioritized improvements Cross-Timezone Collaboration - Work fluidly across US, EU, and APAC time zones — scheduling syncs, reviews, and async communication with global engineering and client-facing teams - Own async-first communication: write clearly enough that nothing needs a follow-up call, and structure updates so stakeholders in any time zone can act on them without waiting - Adapt availability around key global milestones — external client launches, engineering sprints, and partner reviews that span multiple geographies How We Work at PixalateThis isn't boilerplate — these are real filters for this role. If they resonate, you'll thrive here. If they don't, this is probably not the right fit. - SPEED OVER PERFECTION - ​​​​​​​We ship early and often. A v1 in users' hands beats a v2 in a doc. We bias toward momentum and correct in flight. - If you are waiting for the perfect spec before starting, you are already behind. - TL;DR IS A DISCIPLINE - ​​​​​​​We reject long PRDs. Every product document at Pixalate follows a TL;DR format: one-line problem statement, bullet-point requirements, done. - Conciseness is a sign of clear thinking. Verbosity is a red flag. Bullet points are the currency of communication here. - OUTSIDE-IN PRODUCT THINKING - ​​​​​​​​​​​​​​We build from the outside in — starting with the client, the analyst, the agent workflow — and work backward to the spec. Internal opinions are hypotheses until a real user validates them. - Candidates who can demonstrate outside-in product decisions — shaped by client calls, API usage data, or developer feedback — stand out immediately. - APIS ARE THE PRODUCT - ​​​​​​​At Pixalate, the API is often the product. Understanding how clients integrate, how developers discover and call endpoints, and how data contracts affect downstream AI behavior is not a nice-to-have — it is the job. - ​​​​​​​GLOBAL BY DEFAULT - ​​​​​​​​​​​​​​Pixalate operates across time zones. Async-first communication is a core competency here, not a workaround. You will be expected to work with engineers, clients, and partners across US, EU, and APAC hours. - Flexibility is required — not as a perk, but as a working reality. If a fixed 9-to-5 in one time zone is non-negotiable for you, this role is not the right fit. ​​​​​​​Qualifications - B.S. or B.A. in Computer Science, Computer Engineering, or a closely related technical discipline — this is a firm requirement given the depth of protocol-level and systems work involved - 5+ years of product management experience, with at least 2–3 years owning developer tools, data APIs, AI/ML platforms, or LLM-adjacent products - Availability and willingness to work across global time zones — US, EU, and APAC — with flexibility to accommodate distributed teams and international clients - Deep, hands-on API experience — you have owned API products end-to-end: endpoint design, versioning, auth flows, rate limiting, developer documentation, and client onboarding. This is non-negotiable. - Hands-on, proven experience working with LLMs — building products on top of them, evaluating model outputs, designing prompt and tool architectures (Claude, GPT-4, Gemini, or equivalent) - Direct experience with MCP: you have set up, connected, or built an MCP server or client, and understand how tools, resources, and prompts are defined in the protocol - Demonstrated outside-in product development — you can point to specific decisions shaped by client interviews, API usage data, developer feedback, or real usage patterns rather than internal assumptions - Experience designing tool or function definitions for LLM consumption — you understand how model context, tool descriptions, and parameter schemas shape agent behavior and output quality - Track record of delivering data or developer products through fast, iterative releases — not big-bang launches How to Apply? Please submit your resume and a brief note — bullet points preferred, 300 words max — covering two things: (1) a specific MCP, LLM tool, or API product you have owned, including what you shipped in v1 and how fast; and (2) a concrete example of outside-in product thinking — a decision you made because of what a client, developer, or usage pattern told you, not what you assumed internally. Please also confirm your time zone and your availability to work across US, EU, and/or APAC hours. This is a practical requirement, not a formality. We are particularly interested in candidates who can demonstrate practical, hands-on familiarity with MCP and LLM tool calling — not just awareness of the concepts. About Pixalate We're the leader in fraud detection and privacy compliance for digital advertising, protecting billions in ad spend for Fortune 500 brands and major ad platforms. As fraudsters increasingly use AI to create sophisticated attacks, we're building the next generation of AI-powered detection systems to stay ahead. Our platform has been used to unearth multiple high-profile criminal and illegal surveillance cases, including: - UNICEF: Pixalate was recently recognized by UNICEF as a Key Innovator for protecting children’s online privacy. & UNICEF Global Compliance Tech case study - Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says - Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV - Washington Post: Your kids’ apps are spying on them - Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google’s Black Box Ad Empire - ABC7 News: The State of Children's Privacy Online - NBC News: How many apps are tracking your children Our team of lawyers, data scientists, engineers, economists, and researchers spans globally with presence in California, New York, Washington, DC, London, and Singapore. Our Culture We believe in small teams that produce high output. Slack is a way of life and short emails are encouraged. We value a fearless attitude and bold ideas. Chess players do well here. Titles don't mean much - you attain respect by producing results. Everyone's a data addict and analytical thinker who thrives on collaboration. What We Offer At Pixalate, you will have the opportunity to work on pioneering technologies alongside some of the brightest minds in the industry. If you're passionate about building products that protect millions of users and thrive in a fast-paced, challenging environment, you'll fit right in. - Monthly Internet Reimbursement - Casual, Remote Work Environment - Flexible Hours - Opportunity for Advancement and Professional Development - Fun Annual Team Events - Being part of a high-performing global team that wants to win and have fun doing it

Job Title: Director of Customer Success Employment Type: Full-Time Location: NY, NY Minimum Experience: Director Level ABOUT THE ROLE Pixalate is hiring a Director of Customer Success to join our growing team based out of our DC headquarters to work remotely from New York. Successful candidates will use programmatic expertise and knowledge of the digital landscape to establish and maintain active relationships with client accounts. This role is remote but may require occasional travel to meet with clients. RESPONSIBILITIES - Managing the complete lifecycle of client accounts, including onboarding, training, customer support, subscription renewals and upsells, and quarterly business reviews - Presenting Pixalate solutions to key clients within the programmatic ecosystem, including major sell-side platforms (SSPs), demand-side platforms (DSPs), ad exchanges, and publishers - Maintaining awareness of client needs and opportunities for expansion - Understanding the competitive landscape and new industry developments and standards - Driving positive customer success outcomes: retention, expansion, churn reduction, client advocacy, and account lifetime value - Ensuring Pixalate product adoption, client satisfaction, and account health QUALIFICATION - Ad servers, exchangers, DSPs, SSPs, and the role of each in the digital advertising ecosystem - Differences and similarities among digital advertising channels (eg, display, mobile web, in-app mobile, and OTT/CTV) - Invalid traffic (IVT) and viewability in the context of digital advertising - BA/BS degree in technical, business, or other related fields (or equivalent experience) - 2-3 years of experience in client-facing Customer Success, Technical Account Management, and/or Technical Sales roles at SSPs, DSPs, exchanges, advertisers, agencies, publishers, ad networks, or other digital advertising technology vendors - Highly skilled in MSFT Excel (eg, pivot tables and graphs), Salesforce, and familiar with Google Drive and JIRA - Understanding of digital media ecosystem terminology and ad operations tools and practices (eg, campaign optimization, JavaScript, tagging, cookies, macros, and platforms) - Demonstrable ability to take ownership and accountability and act on client goals and objectives in a technical environment - Self-starter capable of thriving in a startup environment - Ability to maintain poise under stress, especially when resolving time-sensitive issues - Data-driven, analytical, and process-oriented - Excellent written and verbal communication/presentation skills - Proficiency with spoken and written English; a second language is a plus BENEFITS We focus on doing things differently and challenge each other to be the best we can be. - Excellent benefits package, including medical, dental, and vision insurance - Premiums 100% covered for employees and 50% covered for dependents - Unlimited PTO - 401k - Employee Referral Program - Monthly internet reimbursement - Remote, flexible hours - Opportunity for advancement About Pixalate Pixalate is an online trust and safety platform that protects businesses, consumers and children from deceptive, fraudulent and non-compliant mobile, CTV apps and websites. Our software and data have been used to unearth multiple high profile criminal and illegal surveillance cases including: - Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says - Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV - Washington Post: Your kids’ apps are spying on them - Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google’s Black Box Ad Empire - ABC7 News: The State of Children's Privacy Online - NBC News: How many apps are tracking your children Our team of lawyers, data scientists, engineers, economists, and researchers span globally with a presence in California, New York, Washington DC, London, and Singapore.

Human Resources Manager Employment Type: Full-Time Location: Singapore Minimum Experience: 5-8+ years About the Role Pixalate is looking for a high-impact Human Resources Manager to lead our growth from the front lines. This is not a “desk management” role; we need a professional who possesses the strategic mindset of an HR leader and the relentless execution of a top-tier recruiter. You will be the guardian of our talent lifecycle, owning the process from the initial contact with hiring managers to the candidate’s first anniversary and beyond. This role is essential to Pixalate’s growth, requiring a "player-coach" who can expertly manage the entire recruitment lifecycle while ensuring our HR operations remain seamless and scalable. Key Responsibilities and Deliverables 1. Full-Cycle Talent Acquisition - Strategic Sourcing: Act as the primary recruiter for the organization, focusing on high-impact technical, operational, and commercial roles. - Full-Cycle Execution: Facilitate the entire recruiting process from inception to completion, including initial resume screening, proactively sourcing top-tier candidates through diverse channels, and conducting thorough phone and in-person interviews. - Stakeholder Partnership: Collaborate closely with the executive team and hiring managers to gather detailed feedback, ensuring a robust cultural and technical fit for all prospective employees. - Closing & Negotiation: Lead the “sell” process. You will expertly facilitate and extend offers of employment, including skilled negotiation of compensation, equity, and benefits to ensure a high acceptance rate. - Brand Ambassador: Cultivate strong relationships with candidates, whether hired or not, to ensure a premium, professional, and positive experience throughout the hiring process. 2. Operations - Onboarding Execution: Collaborate on the day-to-day onboarding process for all new hires. You will utilize Pixalate’s existing framework to ensure new employees are integrated smoothly and have the tools necessary to be productive within their first 30 days. - Continuous Improvement: Monitor the effectiveness of current recruiting and HR programs, applying your experience to suggest and implement iterative adjustments over time as the company’s needs evolve. - HR Infrastructure: Manage and optimize our HRIS and ATS (Applicant Tracking System) to ensure data integrity and compliance without letting processes slow down progress. - Administrative Oversight: Oversee interview and meeting scheduling globally, ensuring seamless operation of essential HR functions and logistics. - Compliance & Data: Track critical hiring and HR metrics to provide actionable, data-driven recommendations to leadership while ensuring compliance with employment laws and industry best practices. Who You Are (Qualifications) - 5-8+ Years of Experience: A proven track record in a blend of high-growth Talent Acquisition and global HR Operations roles, ideally within the tech or venture-backed startup ecosystem. - Education & Certification: Bachelor’s degree in Human Resources, Business Administration, or a related field is required. HR professional certifications (e.g., PHR, SPHR, or SHRM-CP/SCP) are highly preferred. - The "Manager-Doer" Mindset: You are senior enough to understand the nuances of recruiting strategy and employee relations, but hungry enough to spend half a day arranging and taking interviews. - Expert Negotiator: You understand the intricacies of tech compensation and have extensive experience navigating complex offer negotiations with high-level talent. - High Accountability: You thrive in environments where you “own” the outcome. You don’t wait for information to be handed to you; you seek it out because it’s what the business needs. - Confidentiality: Ability to maintain the strictest confidentiality regarding proprietary business and employee information. - Technical Proficiency: Advanced proficiency with LinkedIn Recruiter, Google Workspace (G Suite), and modern HRIS/ATS platforms. Why Join Pixalate? At Pixalate, we thrive on innovation, challenging the status quo, and pushing each other to achieve our highest potential. We offer an environment where high performance is recognized and rewarded. - A Competitive Compensation Package - Monthly Internet Reimbursement - Casual, Remote Work Environment - Flexible Hours - Opportunity for Advancement and Professional Development - Fun Annual Team Events - Being part of a high-performing global team that wants to win and have fun doing it

Job Title: Director of Customer Success Employment Type: Full-Time Location: NY, NY Minimum Experience: Director Level ABOUT THE ROLE Pixalate is hiring a Director of Customer Success to join our growing team based out of our DC headquarters to work remotely from New York. Successful candidates will use programmatic expertise and knowledge of the digital landscape to establish and maintain active relationships with client accounts. This role is remote but may require occasional travel to meet with clients. RESPONSIBILITIES - Managing the complete lifecycle of client accounts, including onboarding, training, customer support, subscription renewals and upsells, and quarterly business reviews - Presenting Pixalate solutions to key clients within the programmatic ecosystem, including major sell-side platforms (SSPs), demand-side platforms (DSPs), ad exchanges, and publishers - Maintaining awareness of client needs and opportunities for expansion - Understanding the competitive landscape and new industry developments and standards - Driving positive customer success outcomes: retention, expansion, churn reduction, client advocacy, and account lifetime value - Ensuring Pixalate product adoption, client satisfaction, and account health QUALIFICATION - Ad servers, exchangers, DSPs, SSPs, and the role of each in the digital advertising ecosystem - Differences and similarities among digital advertising channels (eg, display, mobile web, in-app mobile, and OTT/CTV) - Invalid traffic (IVT) and viewability in the context of digital advertising - BA/BS degree in technical, business, or other related fields (or equivalent experience) - 2-3 years of experience in client-facing Customer Success, Technical Account Management, and/or Technical Sales roles at SSPs, DSPs, exchanges, advertisers, agencies, publishers, ad networks, or other digital advertising technology vendors - Highly skilled in MSFT Excel (eg, pivot tables and graphs), Salesforce, and familiar with Google Drive and JIRA - Understanding of digital media ecosystem terminology and ad operations tools and practices (eg, campaign optimization, JavaScript, tagging, cookies, macros, and platforms) - Demonstrable ability to take ownership and accountability and act on client goals and objectives in a technical environment - Self-starter capable of thriving in a startup environment - Ability to maintain poise under stress, especially when resolving time-sensitive issues - Data-driven, analytical, and process-oriented - Excellent written and verbal communication/presentation skills - Proficiency with spoken and written English; a second language is a plus BENEFITS We focus on doing things differently and challenge each other to be the best we can be. - Excellent benefits package, including medical, dental, and vision insurance - Premiums 100% covered for employees and 50% covered for dependents - Unlimited PTO - 401k - Employee Referral Program - Monthly internet reimbursement - Remote, flexible hours - Opportunity for advancement About Pixalate Pixalate is an online trust and safety platform that protects businesses, consumers and children from deceptive, fraudulent and non-compliant mobile, CTV apps and websites. Our software and data have been used to unearth multiple high profile criminal and illegal surveillance cases including: - Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says - Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV - Washington Post: Your kids’ apps are spying on them - Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google’s Black Box Ad Empire - ABC7 News: The State of Children's Privacy Online - NBC News: How many apps are tracking your children Our team of lawyers, data scientists, engineers, economists, and researchers span globally with a presence in California, New York, Washington DC, London, and Singapore.

Product Director, Data Privacy (COPPA, GDPR) Employment Type: Full Time Location: Washington DC Minimum Experience: Director Our team of lawyers, data scientists, engineers, economists and researchers span globally with presence in California, New York, Washington DC , London and Singapore. About the Role: Pixalate is growing our data privacy and children's online safety team and looking for a senior privacy expert to engage with product, engineering, policy makers and stakeholders to champion children’s safety and consumer privacy online. You will be the subject matter expert of relevant children online privacy laws, including COPPA/GDPR-K,ongoing relevant regulatory changes at the US state and federal levels for children online safety, and pertinent EU regulations like GDPR and UK Age Appropriate Design Code. Responsibilities - In-house expert in global privacy regulations, with a special focus on COPPA/GDPR-K, and other relevant children data protection and online safety laws - Advocate children’s online privacy internally and externally - Drive the vision, strategy, direction and roadmap of the Children’s Online Safety Product - Co-own the product roadmap with the Product, Engineering and Data Science teams - Work cross-functionally across different teams to maintain, develop and expand relevant privacy compliance tools - Understand the data governance and public policy implications of data privacy in online advertising - Regularly engage with legislators and regulators to identify key policy changes - Work with the global team to develop briefing papers, blog posts, presentations, consultation responses and conduct webinars, brown bags and client presentations Qualifications - JD is preferred - Experience in a trade association, think-tank, university, consulting, law firm, compliance, and in-house - Experience and interest in Children online privacy and COPPA and GDPR compliance - Knowledge of California online privacy laws/Age appropriate design code - 3+ years of experience with data privacy regulatory requirements and compliance issues - Excellent writing and proofreading skills - Degree in Law/Technology related subject - Prior experience working in data privacy, AI or data security - CIPP (or equivalent) certification - Major law firm, inhouse or government experience About Pixalate We're the leader in fraud detection and privacy compliance for digital advertising, protecting billions in ad spend for Fortune 500 brands and major ad platforms. As fraudsters increasingly use AI to create sophisticated attacks, we're building the next generation of AI-powered detection systems to stay ahead. Our platform has been used to unearth multiple high-profile criminal and illegal surveillance cases, including: - UNICEF: Pixalate was recently recognized by UNICEF as a Key Innovator for protecting children’s online privacy. & UNICEF Global Compliance Tech case study - Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says - Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV - Washington Post: Your kids’ apps are spying on them - Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google’s Black Box Ad Empire - ABC7 News: The State of Children's Privacy Online - NBC News: How many apps are tracking your children Our team of lawyers, data scientists, engineers, economists, and researchers spans globally with presence in California, New York, Washington, DC, London, and Singapore. What We Offer - A Competitive Compensation Package - Monthly Internet Reimbursement - Casual, Remote Work Environment - Flexible Hours - Opportunity for Advancement and Professional Development - Being part of a high-performing global team that wants to win and have fun doing it

Job Title: Director of Customer Success Employment Type: Full-Time Location: NY, NY Minimum Experience: Director Level ABOUT THE ROLE Pixalate is hiring a Director of Customer Success to join our growing team based out of our DC headquarters to work remotely from New York. Successful candidates will use programmatic expertise and knowledge of the digital landscape to establish and maintain active relationships with client accounts. This role is remote but may require occasional travel to meet with clients. RESPONSIBILITIES - Managing the complete lifecycle of client accounts, including onboarding, training, customer support, subscription renewals and upsells, and quarterly business reviews - Presenting Pixalate solutions to key clients within the programmatic ecosystem, including major sell-side platforms (SSPs), demand-side platforms (DSPs), ad exchanges, and publishers - Maintaining awareness of client needs and opportunities for expansion - Understanding the competitive landscape and new industry developments and standards - Driving positive customer success outcomes: retention, expansion, churn reduction, client advocacy, and account lifetime value - Ensuring Pixalate product adoption, client satisfaction, and account health QUALIFICATION - Ad servers, exchangers, DSPs, SSPs, and the role of each in the digital advertising ecosystem - Differences and similarities among digital advertising channels (eg, display, mobile web, in-app mobile, and OTT/CTV) - Invalid traffic (IVT) and viewability in the context of digital advertising - BA/BS degree in technical, business, or other related fields (or equivalent experience) - 2-3 years of experience in client-facing Customer Success, Technical Account Management, and/or Technical Sales roles at SSPs, DSPs, exchanges, advertisers, agencies, publishers, ad networks, or other digital advertising technology vendors - Highly skilled in MSFT Excel (eg, pivot tables and graphs), Salesforce, and familiar with Google Drive and JIRA - Understanding of digital media ecosystem terminology and ad operations tools and practices (eg, campaign optimization, JavaScript, tagging, cookies, macros, and platforms) - Demonstrable ability to take ownership and accountability and act on client goals and objectives in a technical environment - Self-starter capable of thriving in a startup environment - Ability to maintain poise under stress, especially when resolving time-sensitive issues - Data-driven, analytical, and process-oriented - Excellent written and verbal communication/presentation skills - Proficiency with spoken and written English; a second language is a plus BENEFITS We focus on doing things differently and challenge each other to be the best we can be. - Excellent benefits package, including medical, dental, and vision insurance - Premiums 100% covered for employees and 50% covered for dependents - Unlimited PTO - 401k - Employee Referral Program - Monthly internet reimbursement - Remote, flexible hours - Opportunity for advancement About Pixalate Pixalate is an online trust and safety platform that protects businesses, consumers and children from deceptive, fraudulent and non-compliant mobile, CTV apps and websites. Our software and data have been used to unearth multiple high profile criminal and illegal surveillance cases including: - Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says - Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV - Washington Post: Your kids’ apps are spying on them - Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google’s Black Box Ad Empire - ABC7 News: The State of Children's Privacy Online - NBC News: How many apps are tracking your children Our team of lawyers, data scientists, engineers, economists, and researchers span globally with a presence in California, New York, Washington DC, London, and Singapore.

Forward Deployment Engineer (FDE) Location: SingaporeTeam: Forward Deployment Engineering (FDE) About the Role Pixalate is the market-leading fraud protection, privacy, and compliance analytics platform for Connected TV (CTV) and Mobile Advertising. We work 24/7 to guard our clients' reputations and grow their media value. As a Forward Deployment Engineer at Pixalate, you'll solve the "Last Mile" problem, bridging the gap between Pixalate's platform and each customer's unique business environment. You are the technical anchor of our sales team, architecting the specific configurations that allow clients to unlock the full value of our fraud detection and digital trust solutions. Uniquely, FDEs operate as a team of Subject Matter Experts (SMEs). You'll be assigned a specific Product Line (e.g., Data Feeds, Analytics, or Compliance) and deployed to sales calls when clients have needs in your domain. You act as the critical feedback loop between the market and Core Engineering while driving trial conversions and revenue for your product. What You’ll Do - Sales Technical Partnership - Serve as the technical authority for your assigned product on every sales call - Validate technical feasibility, answer architectural questions, and remove blockers - Ensure clients feel technically confident moving forward with deals - Micro-Product Management - Own a specific product line as its deep SME in the field - Manage the technical roadmap for your product within each sales opportunity - Collaborate with other FDEs when clients need multiple product integrations - Pre-Launch Customer Validation - Serve as the gatekeeper for product relevance within your assigned product line - Secure direct customer feedback before any feature launches - Validate solutions with live clients to ensure they solve actual business problems - End-to-End Trial Ownership - Own technical accountability for your product line within each account - Work as part of the FDE Integration Team to ensure complete client integration - Remain engaged until your product is live, stable, and proving value - Last Mile Solution Architecture - Translate client's unstructured problems into clean Pixalate configurations - Map specific data fields and business logic to our platform - Ensure clients are actually protected in their specific environment - Use Case Definition & Delivery - Author a specific Use Case Document for every engagement - Define exactly how the client applies Pixalate to their business (e.g., "Filtering IVT on Mobile App Traffic") - Establish the official "Definition of Done" for each trial - Churn Risk Mitigation - Serve as the first line of defense against churn - Manually verify that data flowing into client dashboards matches the promised Use Case - Ensure clients experience their "Aha!" moment—seeing specific dollar savings or risk avoided—before contract signing - Post-Integration Handoff - Facilitate detailed technical transfer to Customer Success after contract signing - Document custom configurations and Use Cases for ongoing support Required Qualifications - Technical Foundation - Strong understanding of data integration, APIs, and system architecture - Experience translating business requirements into technical configurations - Familiarity with ad tech, fraud detection, or digital analytics platforms - Communication & Collaboration - Excellent verbal and written communication skills for client-facing interactions - Ability to explain complex technical concepts to non-technical stakeholders - Experience working cross-functionally with Sales, Engineering, and Product teams - Problem-Solving Skills - Proven ability to diagnose and resolve complex integration challenges - Track record of creative problem-solving in ambiguous technical environments - Strong documentation and process definition skills - Preferred Qualifications - Experience in ad tech, programmatic advertising, or digital fraud detection - Background in solutions engineering, technical consulting, or pre-sales engineering - Familiarity with CTV, mobile app analytics, or data feed integrations - Experience with trial management and customer success metrics - Understanding of IVT (Invalid Traffic) or ad fraud concepts We're particularly interested in candidates who thrive at the intersection of technical depth and customer empathy. Show us how you've turned complex technical challenges into measurable customer wins. Other Requirements - Time Zone Flexibility: You must be willing to accommodate early morning or late evening calls to align with global engineering teams across US, EMEA, and APAC time zones. - High-Volume Multitasking - AdTech Knowledge: A foundational understanding of the digital advertising ecosystem (DSP, SSP, Ad Server) is highly preferred. Benefits We focus on doing things differently and challenge each other to be the best we can be. - A Competitive Compensation Package - Monthly Internet Reimbursement - Casual, Remote Work Environment - Flexible Hours - Opportunity for Advancement and Professional Development - Fun Annual Team Events - Being part of a high-performing global team that wants to win and have fun doing it About Pixalate Pixalate offers the market-leading fraud protection, privacy, and compliance analytics platform for Connected TV (CTV), Mobile Apps, and Websites. Our platform has been used to unearth multiple high-profile criminal and illegal surveillance cases, including: - Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says - Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV - Washington Post: Your kids’ apps are spying on them - Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google’s Black Box Ad Empire - ABC7 News: The State of Children's Privacy Online - NBC News: How many apps are tracking your children Our team of lawyers, data scientists, engineers, economists, and researchers spans globally with presence in California, New York, Washington DC, London and Singapore.

Product Director, Data Privacy (COPPA, GDPR) Employment Type: Full Time Location: Washington DC Minimum Experience: Director Our team of lawyers, data scientists, engineers, economists and researchers span globally with presence in California, New York, Washington DC , London and Singapore. About the Role: Pixalate is growing our data privacy and children's online safety team and looking for a senior privacy expert to engage with product, engineering, policy makers and stakeholders to champion children’s safety and consumer privacy online. You will be the subject matter expert of relevant children online privacy laws, including COPPA/GDPR-K,ongoing relevant regulatory changes at the US state and federal levels for children online safety, and pertinent EU regulations like GDPR and UK Age Appropriate Design Code. Responsibilities - In-house expert in global privacy regulations, with a special focus on COPPA/GDPR-K, and other relevant children data protection and online safety laws - Advocate children’s online privacy internally and externally - Drive the vision, strategy, direction and roadmap of the Children’s Online Safety Product - Co-own the product roadmap with the Product, Engineering and Data Science teams - Work cross-functionally across different teams to maintain, develop and expand relevant privacy compliance tools - Understand the data governance and public policy implications of data privacy in online advertising - Regularly engage with legislators and regulators to identify key policy changes - Work with the global team to develop briefing papers, blog posts, presentations, consultation responses and conduct webinars, brown bags and client presentations Qualifications - JD is preferred - Experience in a trade association, think-tank, university, consulting, law firm, compliance, and in-house - Experience and interest in Children online privacy and COPPA and GDPR compliance - Knowledge of California online privacy laws/Age appropriate design code - 3+ years of experience with data privacy regulatory requirements and compliance issues - Excellent writing and proofreading skills - Degree in Law/Technology related subject - Prior experience working in data privacy, AI or data security - CIPP (or equivalent) certification - Major law firm, inhouse or government experience About Pixalate We're the leader in fraud detection and privacy compliance for digital advertising, protecting billions in ad spend for Fortune 500 brands and major ad platforms. As fraudsters increasingly use AI to create sophisticated attacks, we're building the next generation of AI-powered detection systems to stay ahead. Our platform has been used to unearth multiple high-profile criminal and illegal surveillance cases, including: - UNICEF: Pixalate was recently recognized by UNICEF as a Key Innovator for protecting children’s online privacy. & UNICEF Global Compliance Tech case study - Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says - Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV - Washington Post: Your kids’ apps are spying on them - Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google’s Black Box Ad Empire - ABC7 News: The State of Children's Privacy Online - NBC News: How many apps are tracking your children Our team of lawyers, data scientists, engineers, economists, and researchers spans globally with presence in California, New York, Washington, DC, London, and Singapore. What We Offer - A Competitive Compensation Package - Monthly Internet Reimbursement - Casual, Remote Work Environment - Flexible Hours - Opportunity for Advancement and Professional Development - Being part of a high-performing global team that wants to win and have fun doing it

Forward Deployment Engineer (FDE) Location: SingaporeTeam: Forward Deployment Engineering (FDE) About the Role Pixalate is the market-leading fraud protection, privacy, and compliance analytics platform for Connected TV (CTV) and Mobile Advertising. We work 24/7 to guard our clients' reputations and grow their media value. As a Forward Deployment Engineer at Pixalate, you'll solve the "Last Mile" problem, bridging the gap between Pixalate's platform and each customer's unique business environment. You are the technical anchor of our sales team, architecting the specific configurations that allow clients to unlock the full value of our fraud detection and digital trust solutions. Uniquely, FDEs operate as a team of Subject Matter Experts (SMEs). You'll be assigned a specific Product Line (e.g., Data Feeds, Analytics, or Compliance) and deployed to sales calls when clients have needs in your domain. You act as the critical feedback loop between the market and Core Engineering while driving trial conversions and revenue for your product. What You’ll Do - Sales Technical Partnership - Serve as the technical authority for your assigned product on every sales call - Validate technical feasibility, answer architectural questions, and remove blockers - Ensure clients feel technically confident moving forward with deals - Micro-Product Management - Own a specific product line as its deep SME in the field - Manage the technical roadmap for your product within each sales opportunity - Collaborate with other FDEs when clients need multiple product integrations - Pre-Launch Customer Validation - Serve as the gatekeeper for product relevance within your assigned product line - Secure direct customer feedback before any feature launches - Validate solutions with live clients to ensure they solve actual business problems - End-to-End Trial Ownership - Own technical accountability for your product line within each account - Work as part of the FDE Integration Team to ensure complete client integration - Remain engaged until your product is live, stable, and proving value - Last Mile Solution Architecture - Translate client's unstructured problems into clean Pixalate configurations - Map specific data fields and business logic to our platform - Ensure clients are actually protected in their specific environment - Use Case Definition & Delivery - Author a specific Use Case Document for every engagement - Define exactly how the client applies Pixalate to their business (e.g., "Filtering IVT on Mobile App Traffic") - Establish the official "Definition of Done" for each trial - Churn Risk Mitigation - Serve as the first line of defense against churn - Manually verify that data flowing into client dashboards matches the promised Use Case - Ensure clients experience their "Aha!" moment—seeing specific dollar savings or risk avoided—before contract signing - Post-Integration Handoff - Facilitate detailed technical transfer to Customer Success after contract signing - Document custom configurations and Use Cases for ongoing support Required Qualifications - Technical Foundation - Strong understanding of data integration, APIs, and system architecture - Experience translating business requirements into technical configurations - Familiarity with ad tech, fraud detection, or digital analytics platforms - Communication & Collaboration - Excellent verbal and written communication skills for client-facing interactions - Ability to explain complex technical concepts to non-technical stakeholders - Experience working cross-functionally with Sales, Engineering, and Product teams - Problem-Solving Skills - Proven ability to diagnose and resolve complex integration challenges - Track record of creative problem-solving in ambiguous technical environments - Strong documentation and process definition skills - Preferred Qualifications - Experience in ad tech, programmatic advertising, or digital fraud detection - Background in solutions engineering, technical consulting, or pre-sales engineering - Familiarity with CTV, mobile app analytics, or data feed integrations - Experience with trial management and customer success metrics - Understanding of IVT (Invalid Traffic) or ad fraud concepts We're particularly interested in candidates who thrive at the intersection of technical depth and customer empathy. Show us how you've turned complex technical challenges into measurable customer wins. Other Requirements - Time Zone Flexibility: You must be willing to accommodate early morning or late evening calls to align with global engineering teams across US, EMEA, and APAC time zones. - High-Volume Multitasking - AdTech Knowledge: A foundational understanding of the digital advertising ecosystem (DSP, SSP, Ad Server) is highly preferred. Benefits We focus on doing things differently and challenge each other to be the best we can be. - A Competitive Compensation Package - Monthly Internet Reimbursement - Casual, Remote Work Environment - Flexible Hours - Opportunity for Advancement and Professional Development - Fun Annual Team Events - Being part of a high-performing global team that wants to win and have fun doing it About Pixalate Pixalate offers the market-leading fraud protection, privacy, and compliance analytics platform for Connected TV (CTV), Mobile Apps, and Websites. Our platform has been used to unearth multiple high-profile criminal and illegal surveillance cases, including: - Gizmodo: An iCloud Feature Is Enabling a $65 Million Scam, New Research Says - Adweek: A 7-Figure Ad Fraud Scheme Running on Roku Underlines Murkiness of CTV - Washington Post: Your kids’ apps are spying on them - Pro Publica: Porn, Piracy, Fraud: What Lurks Inside Google’s Black Box Ad Empire - ABC7 News: The State of Children's Privacy Online - NBC News: How many apps are tracking your children Our team of lawyers, data scientists, engineers, economists, and researchers spans globally with presence in California, New York, Washington DC, London and Singapore.