People Partners

Role Description Ready to turn AI into everyday impact? As our AI Operations Coordinator (Claude) , you'll help transform the way work gets done by identifying smarter ways to solve business challenges. From building powerful Claude workflows and streamlining operations to supporting digital marketing initiatives, you'll be the driving force behind practical AI adoption across the business. If you're someone who naturally asks, "There's got to be a better way," and enjoys turning innovative ideas into measurable business improvements, this role was built with you in mind. Key Responsibilities: - Identify opportunities to improve business processes using AI. - Design and maintain Claude-powered prompts, templates, workflows, and documentation. - Research emerging AI tools and recommend practical business applications. - Support AI adoption through user training and easy-to-follow documentation. - Coordinate social media scheduling across multiple brands. - Create digital marketing content, including social media posts, captions, and short-form videos. - Update website content and marketing collateral. - Optimize Google Business Profile listings and respond to customer reviews. - Support ongoing digital marketing campaigns and initiatives. - Drive continuous improvement projects that enhance operational efficiency. - Reduce repetitive manual tasks through workflow automation. - Collaborate with cross-functional teams to improve productivity and business processes. Qualifications - Minimum of 2 years' relevant experience in one or more of the following: - AI Operations - Business Improvement - Process Improvement - Digital Operations - Marketing Operations - Workflow Automation - AI Implementation - Demonstrated experience using Claude or similar AI platforms to improve productivity, automate workflows, or deliver measurable business outcomes. - Experience developing AI prompts, templates, workflows, and process documentation. - Strong process improvement and problem-solving skills. - Excellent written and verbal communication skills. - Ability to explain technical concepts to non-technical users. - Strong organizational skills with the ability to manage multiple priorities. - Comfortable working independently in a fully remote environment. - Continuous learning mindset with a strong interest in emerging AI technologies. Requirements - Preferred Qualifications (Nice-to-Have): - Experience with Canva. - Experience scheduling and managing social media content. - Digital content creation experience. - Website content management experience. - Experience managing or optimizing Google Business Profile listings. - Experience supporting digital marketing campaigns. - Familiarity with workflow automation platforms and AI productivity tools. Benefits - Permanent Work-from-home setup - Company-provided equipment - Secondary Wi-Fi Modem - 21 Leave Credits Annually - Leave benefits begin on Day 1. - 100% conversion of UNUSED leave credits - HMO on Day 1 - 13th Month Pay - Monthly Gift Voucher - Milestone Tokens (Birthday/Anniversary/Christmas). - A Life Beyond the Screen #WorkLifeBalance. - Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Role Description This is a remote position. As an AU RTO Student Administration Officer, you'll play a key role in creating a seamless student experience from enrolment through to course completion. By combining exceptional organization, attention to detail, and a passion for helping people, you'll ensure every student record is accurate, every process is compliant, and every interaction leaves a positive impression. Working closely with students, trainers, and internal teams, you'll help deliver an outstanding education experience while supporting Australian RTO compliance requirements. Key Responsibilities: - Process student enrollments, admissions, and onboarding activities. - Maintain accurate student records in Student Management Systems (SMS) and Learning Management Systems (LMS). - Verify student eligibility, including USI, AVETMISS, funding, and VET Student Loan (VSL) requirements. - Process student requests, including deferrals, extensions, withdrawals, and study load changes. - Monitor student progression and manage unit enrollments. - Record student outcomes and process course completions. - Issue Statements of Attainment and Qualifications. - Maintain compliant student records in accordance with ASQA and regulatory requirements. - Support apprenticeship and traineeship administration where applicable. - Administer fee payments, payment plans, subsidies, and loan programs. - Respond to student enquiries via phone, email, and online platforms. - Provide administrative support to students, trainers, and internal stakeholders. - Complete tasks in accordance with documented workflows and service level expectations. Qualifications - Minimum of 2 years' experience in student administration or a similar administrative role. - Hands-on experience using aXcelerate Student Management System (essential). - Experience using Student Management Systems (SMS) and/or Learning Management Systems (LMS). - Experience processing student enrollments and admissions. - Knowledge of Australian RTO student administration processes. - Experience maintaining compliant student records and documentation. - Experience supporting students onboarding and course administration. - Proficiency in Microsoft Office. - Strong written and verbal communication skills. - Excellent organizational skills and high attention to detail. - Strong customer service skills with confidence communicating via phone, email, and online platforms. Requirements - Experience with AVETMISS reporting. - Experience with USI verification. - Knowledge of VET Student Loans (VSL). - Experience administering funding eligibility. - Experience supporting apprenticeship and traineeship administration. - Knowledge of ASQA compliance requirements. - Experience managing student progression. - Experience processing Statements of Attainment and Qualifications. - Experience managing shared inboxes or helpdesk functions. - Experience working within an Australian Registered Training Organization (RTO). Benefits - Permanent Work-from-home setup. - Company-provided equipment. - Secondary Wi-Fi Modem. - 21 Leave Credits Annually - Leave benefits begin on Day 1. - 100% conversion of UNUSED leave credits. - HMO on Day 1. - 13th Month Pay. - Monthly Gift Voucher. - Milestone Tokens (Birthday/Anniversary/Christmas). - A Life Beyond the Screen #WorkLifeBalance. - Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Role Description This is a remote position. As our Instructional Designer, you'll lead the creation of engaging, compliant, and learner-focused digital training solutions for Australia's vocational education sector. If you're passionate about combining instructional design expertise with innovative learning technologies, this is your opportunity to make a lasting impact. - Design and develop interactive eLearning using Articulate Rise. - Analyze training packages and map learning outcomes. - Develop compliant assessment tools and learning activities. - Build SCORM and xAPI packages for LMS delivery. - Configure courses within Learning Management Systems (LMS) and Student Management Systems. - Set up learner workflows and automated communications. - Conduct quality assurance and validation of learning content. - Prepare courses for testing, launch, and implementation. - Collaborate with subject matter experts and key stakeholders. - Deliver projects within agreed timelines while maintaining compliance. Qualifications - At least 5 years of experience in Instructional Design or eLearning Development. - Advanced experience with Articulate 360 (Articulate Rise). - Strong knowledge of SCORM, xAPI, Learning Management Systems (LMS), and Student Management Systems. - Experience developing compliant assessments and curriculum. - Knowledge of Australian RTO compliance, including ASQA, VSL, and CRICOS. - Experience configuring learning platforms such as aXcelerate. - Strong stakeholder management and project coordination skills. - Experience delivering learning projects from concept through implementation. - Excellent written and verbal communication skills with strong attention to detail. Requirements - Experience supporting Australia's vocational education and training (VET) sector. - Familiarity with adult learning principles and instructional design methodologies. - Experience managing multiple learning projects in a fast-paced environment. Benefits - Permanent Work-from-home setup. - Company-provided equipment. - Secondary Wi-Fi Modem. - A Life Beyond the Screen #WorkLifeBalance. - Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes. Company Description At PeoplePartners, work is more than just a job—it’s a place where great people build meaningful careers. We’re proud of our people-first culture that champions collaboration, continuous learning, and genuine support. When you join us, you’ll work alongside global teams, gain exposure to international clients, and take on opportunities that help you grow both professionally and personally. We celebrate wins together, encourage fresh ideas, and create an environment where your contributions truly make an impact.

Role Description Great learning isn't just delivered—it's designed, built, and brought to life. As our AU LMS & Learning Design Specialist, you'll combine technology, creativity, and organization to create engaging digital learning experiences for Australian clients. If you enjoy exploring new technologies, creating high-quality digital content, and making learning accessible and engaging, this is an opportunity to make a meaningful impact. - Administer and maintain the Learning Management System (LearnUpon preferred). - Build, publish, and update online courses and learning resources. - Create engaging PowerPoint presentations and Canva learning materials. - Produce and manage AI-generated learning videos using Synthesia. - Coordinate learner enrollments, permissions, and user support. - Manage surveys, reporting, and learning analytics. - Maintain learning asset libraries and version control. - Prepare client-ready learning resources, guides, and certificates. - Support website updates and digital learning content. - Identify opportunities to improve learning systems, processes, and digital resources. Qualifications - At least 2 years of experience in learning operations, learning design, LMS administration, or digital learning. - Experience with a Learning Management System (LMS); LearnUpon experience is highly regarded. - Strong Microsoft PowerPoint and Canva design skills. - Experience creating digital learning resources. - Knowledge of instructional design or adult learning principles. - Experience using Synthesia or similar AI video platforms. - Familiarity with HubSpot or CRM/marketing automation platforms. - Excellent written communication skills with exceptional attention to detail. - Ability to learn new software quickly and digital tools. Requirements - Experience supporting learning programs for Australian or international clients. - Experience with website content updates and digital publishing. - Knowledge of learning analytics and reporting. - Experience managing multiple digital learning projects simultaneously. Benefits - Permanent Work-from-home setup. - Company-provided equipment. - Secondary Wi-Fi Modem. - 21 Leave Credits Annually - Leave benefits begin on Day 1. - 100% conversion of UNUSED leave credits. - HMO on Day 1. - 13th Month Pay. - Monthly Gift Voucher. - Milestone Tokens (Birthday/Anniversary/Christmas). - A Life Beyond the Screen #WorkLifeBalance. - Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Role Description This is a remote position. As our Estimator & Tender Coordinator, you'll help lay the foundation for project success by supporting the tendering process and keeping critical project documentation organized from bid submission through project close-out. Working closely with estimators, project managers, subcontractors, and internal stakeholders, you'll ensure every detail is accurate, every deadline is met, and every project stays on track. If you thrive on organization, enjoy coordinating multiple moving parts, and take pride in delivering quality work, this role offers the opportunity to make a meaningful impact on every project. Key Responsibilities: - Coordinate tender submissions and project documentation. - Maintain project registers and document control systems. - Support contract administration, including RFIs, variations, work orders, and subcontract agreements. - Assist with tender pricing and cost analysis. - Coordinate subcontractor documentation and compliance requirements. - Support budget tracking and project forecasting. - Prepare operations, maintenance, and warranty documentation. - Monitor project reporting deadlines and close-out requirements. - Provide administrative support to the project delivery team. - Collaborate with internal and external stakeholders to resolve project issues and maintain documentation quality. Qualifications - At least 2 years of experience in tender coordination, contract administration, estimating support, project coordination, or quantity surveying. - Experience within the construction or infrastructure industry. - Strong proficiency in Microsoft Excel and Microsoft Office. - Experience maintaining project registers and live project documentation. - Knowledge of job costing, budgeting, or project forecasting. - Experience coordinating subcontractor documentation and construction-related paperwork. - Excellent written and verbal communication skills. - Ability to learn new software quickly and systems. - Strong organizational skills with excellent attention to detail. Requirements - Experience supporting tender pricing and estimating activities. - Familiarity with document control processes across the project lifecycle. - Experience assisting with project close-out documentation. Benefits - Permanent Work-from-home setup - Company-provided equipment - Secondary Wi-Fi Modem - 21 Leave Credits Annually - Leave benefits begin on Day 1. - 100% conversion of UNUSED leave credits - HMO on Day 1 - 13th Month Pay - Monthly Gift Voucher - Milestone Tokens (Birthday/Anniversary/Christmas). - A Life Beyond the Screen #WorkLifeBalance. - Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Role Description If creating exceptional learning experiences is your creative superpower, this role is your next masterpiece. As an AU RTO LMS Content Developer, you'll transform ideas into engaging digital learning experiences that inspire learners across Australia. From designing interactive eLearning modules and multimedia content to enhancing assessments and exploring AI-powered content creation, every day brings new opportunities to innovate, collaborate, and make learning more effective. If you thrive on variety, creativity, and continuous improvement, this is the role for you. Key Responsibilities - Design engaging digital learning content for online delivery. - Create multimedia learning resources and interactive eLearning modules. - Develop and contextualize learner assessments for Australian RTO requirements. - Administer and maintain Learning Management System (LMS) platforms. - Provide LMS support to trainers, learners, and internal stakeholders. - Maintain learning content, version control, and compliance documentation. - Collaborate with instructional designers, trainers, and learning specialists. - Improve learning experiences through innovation and the effective use of AI tools. - Ensure learning materials remain accurate, current, and compliant. - Support continuous improvement initiatives across digital learning programs. Qualifications - Experience in digital learning development, instructional design, or educational content creation. - Experience administering Learning Management Systems (LMS) such as Moodle, Canvas, or similar platforms. - Proficiency with eLearning authoring tools such as Articulate, Adobe Captivate, or equivalent software. - Knowledge of Australian RTO compliance and assessment contextualization. - Experience producing multimedia learning content and managing digital learning resources. - Strong organizational skills with excellent attention to detail. - Ability to manage multiple projects and meet deadlines. - Strong written and verbal communication skills. - Comfortable working independently in a fully remote environment. Requirements - Experience using AI tools to enhance learning content development and productivity. - Experience collaborating with cross-functional learning and training teams. - Passion for continuous improvement and emerging learning technologies. Benefits - Permanent Work-from-home setup. - Company-provided equipment. - Secondary Wi-Fi Modem. - 21 Leave Credits Annually - Leave benefits begin on Day 1. - 100% conversion of UNUSED leave credits. - HMO on Day 1. - 13th Month Pay. - Monthly Gift Voucher. - Milestone Tokens (Birthday/Anniversary/Christmas). - A Life Beyond the Screen #WorkLifeBalance. - Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Role Description This is a remote position. As the AU RTO Digital Systems & Operations Coordinator, you'll be at the center of the organisation's digital operations, connecting platforms, improving workflows, and supporting projects that drive efficiency across the business. If solving problems, learning new technologies, and improving the way people work excites you, you'll feel right at home. Key Responsibilities - Manage and optimize the GoHighLevel CRM platform. - Coordinate digital projects and workflows using ClickUp. - Maintain WordPress websites and landing pages. - Support the rollout and adoption of AI tools across the business. - Build, maintain, and improve automated workflows. - Support API integrations between business platforms. - Maintain online payment integrations, including Stripe. - Assist with website optimization and user experience improvements. - Support digital marketing and social media activities. - Produce reports, documentation, and maintain accurate digital records. - Identify opportunities to improve systems, processes, and productivity. - Improve CRM workflows and automation. - Coordinate digital projects from initiation through completion. - Recommend technologies and process improvements that deliver measurable business outcomes. Qualifications - Minimum of 2 years' experience in Digital Operations, Project Coordination, Marketing Operations, Project Administration, or a similar role. - Experience with CRM platforms such as GoHighLevel, HubSpot, Salesforce, Zoho, or ActiveCampaign. - Experience using project management platforms including ClickUp, Asana, Monday.com, Trello, or Jira. - Experience administering WordPress websites. - Experience using AI platforms such as ChatGPT, Claude, Gemini, or Microsoft Copilot. - Proficiency with Microsoft Office and Google Workspace. - Strong organizational skills and attention to detail. - Ability to manage multiple priorities and meet deadlines. - Strong communication skills with the ability to explain technical concepts clearly. - Proactive, solution-oriented, and committed to continuous improvement. Requirements - Nice-to-Have: - Experience with Stripe or other online payment platforms. - Experience supporting API integrations. - Knowledge of Google Analytics or Google Search Console. - Understanding of SEO principles. - Experience using Canva. - Experience with Zapier or Make.com. - Experience using social media scheduling platforms. - Experience working within an Australian Registered Training Organization (RTO) or education environment. Benefits - Permanent Work-from-home setup. - Company-provided equipment. - Secondary Wi-Fi Modem. - 21 Leave Credits Annually - Leave benefits begin on Day 1. - 100% conversion of UNUSED leave credits. - HMO on Day 1. - 13th Month Pay. - Monthly Gift Voucher. - Milestone Tokens (Birthday/Anniversary/Christmas). - A Life Beyond the Screen #WorkLifeBalance. - Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Role Description This is a remote position. As our AU RTO Training Resource Developer, you'll transform Australian Training Packages into practical, engaging, and compliant learning experiences that trainers enjoy delivering and learners can confidently apply. Every project brings new industries, new challenges, and new opportunities to create resources that make a lasting impact. If you enjoy combining instructional design with compliance expertise, this role is built for you. Key Responsibilities: - Develop learning and assessment resources aligned with Australian Training Packages. - Contextualize resources for different industries, learner cohorts, and delivery modes. - Design assessment tools, including: - Knowledge assessments. - Practical observations. - Case studies. - Project-based assessments. - Create and maintain assessment plans and mapping documentation. - Review and update resources following validation outcomes and Training Package changes. - Ensure compliance with the Standards for RTOs, Principles of Assessment, and Rules of Evidence. - Collaborate with subject matter experts, trainers, and stakeholders to improve learning resources. - Support continuous improvement initiatives for learning and assessment materials. - Manage multiple development projects while meeting quality standards and deadlines. Qualifications - Minimum of 5 years' experience developing learning and assessment resources for Australian RTOs. - Strong understanding of Australian Training Packages. - Experience interpreting: - Units of Competency. - Performance Criteria. - Foundation Skills. - Knowledge Evidence. - Performance Evidence. - Assessment Conditions. - Experience developing and contextualizing learning and assessment resources. - Experience creating: - Assessment plans. - Mapping documents. - Knowledge assessments. - Practical observations. - Case studies. - Project-based assessments. - Practical understanding of: - Standards for RTOs. - Principles of Assessment. - Rules of Evidence. - Experience using Learning Management Systems (e.g., Moodle) and Student Management Systems (e.g., Tuple or similar). - Excellent written communication skills and strong attention to detail. - Ability to manage multiple projects independently while meeting deadlines. Requirements - Experience developing resources across multiple Australian Training Packages. - Experience updating resources following validation outcomes or Training Package revisions. - Experience working with subject matter experts, trainers, and compliance teams. - Experience developing blended or online learning resources. - Familiarity with eLearning authoring tools such as Articulate Rise or Storyline. - Strong stakeholder management and project coordination skills. - Continuous improvement mindset with a passion for creating engaging learner experiences. Benefits - Great Place to Work certified culture that puts people first. - Fully remote work setup with work-life balance. - Opportunity to work with a respected Australian vocational education client. - Exposure to international projects and career growth opportunities. - Ongoing learning and professional development. - Collaborative and inclusive team environment. - Employee engagement activities and recognition programs. - A culture built on trust, accountability, and continuous improvement. - Opportunity to contribute to learning resources that positively impact students across Australia. - Potential to transition into a permanent role based on performance and project needs.

Role Description This is a remote position. As our Marketing Coordinator , you'll be the driving force that keeps projects on track, campaigns moving, and clients supported every step of the way. Working alongside experienced Marketing Leaders and Project Managers, you'll coordinate multiple marketing initiatives, manage timelines, create engaging marketing assets, and ensure every deliverable reaches the finish line with precision. If you're energized by fast-paced environments, thrive on organization, and enjoy transforming busy marketing plans into seamless execution, this role offers the perfect opportunity to make a real impact. Key Responsibilities - Coordinate multiple client marketing projects from initiation to completion. - Maintain project timelines and task management using Asana. - Manage client communications, scheduling, and follow-ups. - Create marketing collateral and visual assets using Canva. - Coordinate email marketing campaigns, newsletters, and social media content. - Maintain content calendars and marketing documentation. - Prepare meeting notes, project updates, and presentations. - Support Marketing Leaders and Project Managers with daily coordination activities. - Monitor project progress to ensure deadlines and deliverables are met. - Build and maintain strong client relationships. - Coordinate multiple marketing campaigns simultaneously. - Maintain accurate marketing systems and project documentation. - Identify opportunities to improve marketing processes and team workflows. Qualifications - Minimum 5 years of experience in a Marketing Coordinator or similar marketing support role. - Experience coordinating multiple marketing projects or client accounts. - Strong written and verbal communication skills. - Experience using project management platforms such as Asana, Monday.com, ClickUp, or Trello. - Proficiency with Google Workspace or Microsoft 365. - Experience creating marketing assets using Canva. - Familiarity with social media platforms and content scheduling. - Excellent organizational and time management skills. - Ability to manage multiple priorities while maintaining accuracy and quality. - Ability to work independently in a remote environment and collaborate effectively with distributed teams. Requirements - Experience with CRM systems. - Experience using email marketing platforms. - Familiarity with AI productivity tools. - Exposure to paid advertising platforms. - Knowledge of SEO tools and best practices. - Experience supporting US-based clients or remote global teams. Benefits - Permanent Work-from-home setup. - Company-provided equipment. - Secondary Wi-Fi Modem. - 21 Leave Credits Annually - Leave benefits begin on Day 1. - 100% conversion of UNUSED leave credits. - HMO on Day 1. - 13th Month Pay. - Monthly Gift Voucher. - Milestone Tokens (Birthday/Anniversary/Christmas). - A Life Beyond the Screen #WorkLifeBalance. - Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

Role Description Every student's learning journey deserves a seamless experience—and that's where you come in. As our AU RTO Student Services Administrator, you'll be the steady hand behind the scenes, ensuring every enrolment, enquiry, and student record is handled with care and precision. From supporting admissions to maintaining compliant records and delivering outstanding service, you'll help create an exceptional experience from day one through to course completion. If you're highly organized, thrive in a structured environment, and enjoy making a meaningful impact through excellent administration, this role is for you. - Support student admissions, enrolment, and onboarding activities. - Respond professionally to student and stakeholder enquiries via phone and email. - Maintain accurate student records and documentation. - Perform data entry across multiple administrative systems. - Monitor student progression and update records as required. - Prepare routine reports and administrative documents. - Ensure compliance with established policies, procedures, and quality standards. - Collaborate with internal teams to deliver efficient student support. - Manage multiple administrative tasks while meeting deadlines. - Identify opportunities to improve administrative processes and service delivery. Qualifications - Minimum of 2 years' experience in administration, student support, or a similar administrative role. - Experience managing phone and email enquiries. - Strong data entry and document management skills with high attention to detail. - Proficiency in Microsoft Office and email platforms. - Experience using databases, CRM systems, or other administrative systems. - Excellent written and verbal communication skills. - Strong organizational and time management skills. - Ability to work independently in a fully remote environment. - Student-focused approach with a commitment to delivering excellent service. Requirements - Experience working within an Australian Registered Training Organization (RTO). - Experience in student administration or the education and training sector. - Background in healthcare administration, shared services, BPO, or another structured administrative environment. - Familiarity with compliance-driven administrative processes. Benefits - Permanent Work-from-home setup. - Company-provided equipment. - Secondary Wi-Fi Modem. - 21 Leave Credits Annually - Leave benefits begin on Day 1. - 100% conversion of UNUSED leave credits. - HMO on Day 1. - 13th Month Pay. - Monthly Gift Voucher. - Milestone Tokens (Birthday/Anniversary/Christmas). - A Life Beyond the Screen #WorkLifeBalance. - Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.