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People Partners

At PeoplePartners, work feels different — because it is. We’re a Great Place to Work certified company built on a genuine people-first culture where your growth, ideas, and impact truly matter. Here, you don’t just support global businesses — you become part of them. You collaborate with ambitious founders, gain international exposure, and build a career that moves as fast as you do. If you’re looking for meaningful work, real opportunities, and a team that actually backs you — you’ll feel it here from day one.

AU RTO Student Services Administrator

Location

Australia

Posted

10 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

AU RTO Student Services Administrator

People Partners

Role Description Every student's learning journey deserves a seamless experience—and that's where you come in. As our AU RTO Student Services Administrator, you'll be the steady hand behind the scenes, ensuring every enrolment, enquiry, and student record is handled with care and precision. From supporting admissions to maintaining compliant records and delivering outstanding service, you'll help create an exceptional experience from day one through to course completion. If you're highly organized, thrive in a structured environment, and enjoy making a meaningful impact through excellent administration, this role is for you. - Support student admissions, enrolment, and onboarding activities. - Respond professionally to student and stakeholder enquiries via phone and email. - Maintain accurate student records and documentation. - Perform data entry across multiple administrative systems. - Monitor student progression and update records as required. - Prepare routine reports and administrative documents. - Ensure compliance with established policies, procedures, and quality standards. - Collaborate with internal teams to deliver efficient student support. - Manage multiple administrative tasks while meeting deadlines. - Identify opportunities to improve administrative processes and service delivery. Qualifications - Minimum of 2 years' experience in administration, student support, or a similar administrative role. - Experience managing phone and email enquiries. - Strong data entry and document management skills with high attention to detail. - Proficiency in Microsoft Office and email platforms. - Experience using databases, CRM systems, or other administrative systems. - Excellent written and verbal communication skills. - Strong organizational and time management skills. - Ability to work independently in a fully remote environment. - Student-focused approach with a commitment to delivering excellent service. Requirements - Experience working within an Australian Registered Training Organization (RTO). - Experience in student administration or the education and training sector. - Background in healthcare administration, shared services, BPO, or another structured administrative environment. - Familiarity with compliance-driven administrative processes. Benefits - Permanent Work-from-home setup. - Company-provided equipment. - Secondary Wi-Fi Modem. - 21 Leave Credits Annually - Leave benefits begin on Day 1. - 100% conversion of UNUSED leave credits. - HMO on Day 1. - 13th Month Pay. - Monthly Gift Voucher. - Milestone Tokens (Birthday/Anniversary/Christmas). - A Life Beyond the Screen #WorkLifeBalance. - Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

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