Park Place Technologies

• Lead development of Microsoft Dynamics 365 CE solutions • Build D365 CE forms, screens, and views • Customize business logic with client-side scripting and plug-ins • Develop integrations between D365 CE and other systems • Participate in all phases of SDLC • Mentor junior team members and lead training

• Designing, developing, and implementing technical solutions on the ServiceNow platform • Collaborating with stakeholders to gather requirements and translate them into actionable plans • Architecting complex workflows and integrating with external systems • Providing guidance and mentorship to junior developers • Configuring core ServiceNow applications to meet organizational requirements

Role Description The Curvature Account Manager will focus on generating leads, building and maintaining relationships with existing customers, representing Curvature hardware and providing support to close sales. They will strategically identify and proactively engage in business and sales opportunities to achieve identified sales related objectives while supporting Curvature promotions and campaigns. We are looking for an ambitious self-starter to be part of a fast-growing company that rewards employees that work by our shared values of service, speed, quality, integrity, and accountability to support our mission to be the most trusted source of new and preowned server, storage, and network hardware. - Prospect, identify and build relationships with potential new clients and key decision makers - Manage and engage existing clients to drive business growth - Is a “closer”, demonstrating the ability to use creativity, independent judgment, selling skills, and discretion to close transactions within company pricing and other guidelines - Manage sales process through prospecting, lead qualification, forecasting, resource allocation, account strategy and planning - Develop annual sales plan for presentation to and approval by Sales Manager - Consult with clients and prepare proposals and quotes based on their needs - Maintain knowledge of the market and competitors - Keep up-to-date knowledge of Curvature products, technology and provide detailed advice and information to customers - Build strong relationships with customers, vendors, partners and colleagues - Provide efficient, friendly and proactive customer service - Analyze multiple market factors to anticipate/identify customer problems/needs and recommend appropriate solutions - Continually look for ways to improve response times and quality of information - Track all sales activity in the pipeline management tools - Utilize strategic probing to identify, evaluate, and communicate/recommend or discuss alternative products or adjustments to the requirements - Effectively balance demands from multiple stakeholders and short-term and long-term priorities - Clearly and effectively articulate compelling value propositions and solutions for Curvature’s products to meet client requirements - Effectively demonstrate value proposition in person, on conference calls or using screen share technology - Other Duties as assigned Qualifications - 2+ years - inside sales - Proven ability to achieve sales quotas - Ability to independently manage account book and plan to meet or exceed sales quotas - Demonstrated goal attainment track record over plan year Requirements - Demonstrated new business sales expertise with proven results - Experience in IT industry specifically in sales and/or contract management - Independent and self-motivated with the ability to work remotely and independently while achieving results - Demonstrated experience with Customer Relationship Management (CRM) and order management systems such as SalesForce and Oracle - Excellent written and verbal communication skills with the ability to build customer relationships - Ability to work and promote a positive team environment - Results-oriented individual with the ability to multi-task and remain calm in a fast-paced environment - Ability to respond to rapid change, perform duties with accuracy and with a strong degree of urgency - Excellent organizational skills and the ability to solve problems and meet deadlines Education - Bachelor’s Degree in a related field such as Business, Marketing, Finance or IT Travel - <5%

• Effectively pitches, qualifies and closes data center maintenance contract renewals and upgrades • Sells consultatively and makes recommendations to prospects and clients of the various solutions the company offers • Manages opportunities throughout the entire solution selling process • Initiates timely communications via phone calls and on-site visits as necessary • Develops annual sales plan in conjunction with EVP of Sales • Documents activities in CRM program • Stays current with industry changes in technology and influences

• Collaborate with BAs and end users to interpret requirements into a technical design. • Develop software according to end user requirements and quality standards. • Identify, document and implement programming patterns and set standards. • Perform code reviews to enforce patterns and standards in our code base. • Lead POCs, design sessions, and pair programming efforts. • Mentor junior team members. • Participate in project planning and/or provide accurate estimates on projects/tasks. • Participate in Story Card Grooming and Sprint Planning as requested. • Be available as needed to support production deployments. • Possess strong organizational and process analysis skills. • Effectively communicate both orally and in writing and manage multiple assignments and priorities. • Actively teach best practices and new technologies. • Hold teaching sessions at least once a year. • Facilitate daily standups and lead sprint demos as needed. • Assist managing the Azure DevOps task board as needed. • Assist with onboarding and training new resources. • Participate in interviews upon request. • Support, troubleshoot and resolve production issues, including direct interactions with internal and/or external customers as needed. • Demonstrate willingness to work on your craft and take initiative in learning new skills. • Other duties as assigned.

• Responsible for pulling and reviewing outsourcing Demand. • Responsible for Purchase Order Generation/Modification. • Responsible to follow guidelines with Nominating pre-selected outsourcing partners on service contracts to meet contractual requirements and to ensure quality service. • Responsible for vetting subcontracting renewals/add/mods/deletes (PO Updates, credits, refunds, etc.) by assigning appropriate partners and sending, reviewing RFQ’s. • Assist to maintain and update vendor database with vendor names, coverage locations, coverage types SLA’s etc. • Responsible for reviewing subcontracting invoices and providing approvals or disputing. • Responsible for reviewing subcontracting delivery tickets for root cause/correcting action. • Responsible for analyzing cost/benefit factors for outsourcing opportunities. • Other duties as assigned.

• Develop solutions according to requirements and quality standards • Build D365 CE forms, screens, and views as well as workflows and reports • Customize business logic with client-side scripting and plug-ins • Develop integrations between D365 CE and other systems • Participate in all phases of SDLC including design, development, testing, documentation, and support • Collaborate with business analysts, product owners, project managers • Lead POCs, design sessions, and pair programming efforts • Mentor junior team members

• Responsible for pulling and reviewing outsourcing Demand • Responsible for Purchase Order Generation/Modification • Responsible to follow guidelines with Nominating pre-selected outsourcing partners on service contracts to meet contractual requirements • Responsible for vetting subcontracting renewals/add/mods/deletes (PO Updates, credits, refunds, etc.) by assigning appropriate partners and sending, reviewing RFQ’s • Assist to maintain and update vendor database with vendor names, coverage locations, coverage types SLA’s etc. • Responsible for reviewing subcontracting invoices and providing approvals or disputing • Responsible for reviewing subcontracting delivery tickets for root cause/correcting action • Responsible for analyzing cost/benefit factors for outsourcing opportunities • Other duties as assigned

Quality Assurance Intern The Quality Assurance Intern will work with Park Place’s London-based Development and QA team to help test Park Place Technologies (PPT) Network Analytics software solutions across all supported platforms, using a combination of manual and automated testing techniques, to ensure they meet or exceed PPT’s quality standards and are suitable for public release. What you’ll be doing: - Acquire a solid understanding of PPT’s software development life cycle, and specifically where QA fits into this process. - Obtain a good working knowledge of PPT’s network analytics product, and how it is used to help medium and large enterprises manage their network infrastructures. - Develop solid software testing skills. - Help translate functional specifications into test cases, and document in the test case management system (qTest) - Perform manual execution of test cases, capturing the results in qTest and logging a detailed report for any bugs found in the defect tracking system (Jira). - Provide detailed bug reporting and providing help on reproducing issues, along with constructive feedback to software engineers. - Deliver quality assurance effort to tight deadlines. What we’re looking for: - Studying towards a degree in Computer Science, Information Technology, Networking Systems & Administration, or similar course - Interested in a career in software testing - Self-motivated and keen learner - Good verbal and writing skills - Ability to work remotely (across international boundary) - Base level Scripting/Programming experience - Base level understanding of web technologies (HTML, CSS) and database technologies - Basic knowledge of networking protocols (TCP/IP, Routing/switching protocols) - Has an analytical and structured approach to problem solving - Demonstrate good personal time management, to meet objectives and deadlines - Be able to clearly communicate complex problems / solutions to other colleagues

• Provides onsite technical customer support: Ensures timely, professional, and effective response to customer service needs to maintain a high level of customer satisfaction. • Provides effective problem analysis and identification remotely before arrival at customer site; determines needed parts and documentation to minimize down time and multiple trips • Performs service in a cost effective manner • Displays professional attitude and courtesy while on site • Maintains effective communication with customer and our customer support center during repair process and any projected delay • Analyzes software and hardware error logs, utilizes diagnostic and troubleshooting techniques and operating system analysis to ensure timely and effective repair. • Analyzes, diagnoses, troubleshoots and repairs hardware, storage area network and systems configuration and compatibility problems. • Utilizes multiple tools for remote system connection to perform remote diagnosis, repair or configuration changes. • Follows customer specific repair procedures. • Assesses current and future customer needs based on usage of the system. • Inventory / Parts Management: Determines needed parts and quantities based on contracts in service area. • Returns bad or excess parts in a timely manner. • Manages accurate inventory count, daily and as required and performs bi-yearly physical count inventory. • Administrative: Accurately completes and timely returns audit forms, email replies, timesheets and expense reports. • Attends and participates in regularly scheduled team meetings. • Accounts for all activities correctly using Field Point time reporting utility. • Other duties as assigned.