Pace® Labs

• Serve as the primary compliance authority embedded within the QC laboratory, ensuring that all analytical and quality control operations supporting mRNA and biologics manufacturing are conducted in full accordance with applicable GxP regulations, internal quality standards, and global regulatory expectations. • Act as a strategic compliance partner to QC laboratory leadership, driving a culture of quality and continuous improvement across all QC functions. • Provide expert guidance on regulatory requirements, lead audit readiness initiatives, oversee quality management system activities, and serve as a mentor and subject matter expert (SME) for QC laboratory staff. • Ensure inspection readiness at all times and support the integrity of data generated in support of product release, stability, and method lifecycle activities.

• Responsible for creating an integrated view of the commercial funnel—from pipeline to wins to revenue to receipts—and translating the visibility into actionable insights that improve performance • Operates at the intersection of strategy and execution, building scalable dashboards and data infrastructure while shaping how the commercial organization prioritizes, measures, and drives growth • Plans, organizes, administers, develops, and evaluates the activities of assigned staff • Analyzes how sales activity translates into financial outcomes including pipeline progression and conversion, wins/bookings to revenue realization, and drivers of revenue growth and margin • Provides insight into customer behavior, segmentation, pricing, and service mix to guide commercial focus • Identifies performance gaps, growth opportunities and execution risks and delivers clear recommendations to leadership • Establishes a scalable reporting architecture that supports both leadership decision-making and frontline execution; builds executive dashboards • Standardizes KPIs and reporting governance across the commercial funnel • Strengthens data infrastructure, quality, pipeline hygiene, and integration across CRM, ERP, and Billing/receipt systems • Develops an analytical approach and establishes a roadmap to improve visibility in receipts and revenue • Supports territory planning, segmentation, and resource allocation decisions • Aligns commercial analytics with Finance planning, budgeting, and revenue processes; improves forecasting accuracy through stronger pipeline visibility and leading indicators • Partners across Commercial, Finance, Operations, and IT to align data, priorities and execution

• Input information from vendor safety data sheets into a hazard communication database • Review global chemical regulations and determine their application for various products • Search for SDS sheets of raw materials • Fill in missing or incorrect information in the SDS sheets • Contact vendors as needed

• Responsible for administrative support for the Project Management Team • Act as a liaison regarding client project needs and provide guidance • Oversee, review, complete, and process various project management forms • Assist with client contact, verification of accurate sample check-in, and monitoring analysis status • Direct client calls and requests to the appropriate Project Manager • Schedule and enter bottle orders into the container order system • Set up accounts within the Laboratory Information Management System (LIMS)

• Compile, prepare, and submit product records in Chemical Data Management Systems • Support regulatory compliance by obtaining documentation to maintain product level data in all Systems • Generate and review hazard communication documents/product labels • Create and/or evaluate reports as needed to ensure compliance with applicable regulations in division activities

• Responsible for promoting and selling Pace Analytical services within an assigned territory • Increase market share through new business development • Visit customer locations to evaluate needs and promote services • Maintain accurate customer records using automated systems • Negotiate pricing, terms of sale, and service agreements • Engage prospective and existing customers to identify how products and services meet their needs • Provide analysis, interpretation, and guidance to customers and internal stakeholders regarding sales policies, programs, and practices • Recommend product or service solutions based on customer needs • Gather customer feedback and coordinate internal resources • Analyze sales data, performance metrics, and customer trends • Ensure accuracy of sales and operational data through audits, reviews, and system checks • Support development and execution of sales or cross-functional projects • Interpret and apply company policies, procedures, and relevant laws and regulations

• Increase market share through new business development • Expand wallet share within existing accounts in the assigned territory • Visit customer locations to evaluate needs and promote services • Maintain accurate customer records using automated systems • Negotiate pricing, terms of sale, and service agreements • Gather customer feedback and coordinate internal resources • Analyze sales data, performance metrics, and customer trends • Support development and execution of sales or cross-functional projects

• Support the Customer Global Product Stewardship Team by reviewing, organizing, and summarizing documents, and preparing reports and assessments • Conduct toxicology and risk assessments for medical devices and manufacturing processes • Prepare Chemical Hazard Summaries and Biological Evaluation Reports, including data tables and literature reviews • Compile and summarize biocompatibility test data and study results • Perform qualitative toxicology assessments using existing data, regulatory classifications, and scientific literature • Conduct gap analysis involving cross-referencing chemicals against PCTEC, CHS, and hazard summary data

• responsible for handling assigned Pace Analytical Services Accounts, financial targets for those accounts, and in-bound leads. • Focuses on maintaining revenue from existing assigned accounts to ensure that the clients in the maintenance classification are well cared for and therefore reducing attrition. • Generates new revenue by soliciting and obtaining orders, understanding, and interpreting technical requirements, providing technical information, and developing Pace's maintenance and strategic accounts. • Assesses/qualifies inbound leads generated from the website and marketing programs and potentially wins new business for the company. • Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations, and preparing quotations. • Creates new accounts/contacts from inbound programs and outbound research. • Follows a robust standard operation procedure to log all customer interactions. • Updates job knowledge by studying new product descriptions and participating in educational opportunities. • Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests. • Explores opportunities to add value to job accomplishments. • Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team. • Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

• Responsible for promoting and selling Pace Analytical services within an assigned territory, leveraging relationships and ensuring customer retention. • Increases Market Share through new business growth and increases Wallet Share of existing customers in assigned territory. • Visits customer establishments to evaluate needs or to promote services as needed. • Maintains customer records using automated systems. • Negotiates prices or terms of sales or service agreements; quotes prices, credit terms or other bid specifications. • Contacts new or existing customer to discuss how specific products/services can meet their needs • Maintains an in-depth knowledge of complete line of services. • Provides very complex to specialized analysis, interpretation and counsel to customers, staff, management, and functional leaders regarding sales policies, programs and practices. • Provides guidance and participates in training on sales tactics to new Account Executives. • Provides guidance and develops recommendations on product/service features based and analyses of customers' needs and on technical knowledge of capabilities and limitations to meet customer requirements. • Analyzes and reviews operations, results, feedback and related sales information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to customers or management. • Ensures the accuracy of very complex to specialized sales and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies. • Assists with developing sales or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements, receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.