Owens & Minor logo
Owens & Minor

Empowering Our Customers To Advance Healthcare

Account Executive, Innovations & Technology

Chief Technology OfficerChief Technology OfficerFull TimeRemoteSeniorTeam 10,001+Since 1882H1B SponsorCompany SiteLinkedIn

Location

Connecticut + 4 moreAll locations: Connecticut | New Jersey | New York | Massachusetts | Pennsylvania

Posted

4 days ago

Salary

$90K - $105K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Account Executive, Innovations & Technology

Owens & Minor

• Creates demand and business development opportunities for the company’s technology applications products, solutions, and services, and responds to incoming leads within a defined territory or group of assigned customer accounts. • Performs relationship management, forms and executes business development strategies, pursues organic growth within existing customer base, and provides service support for assigned accounts. • Ensures customer needs are acknowledged and addressed in a timely manner. • Calls on mid to senior‐level executives and other Integrated Delivery Network (IDN) representatives to generate technology applications sales. • Collaborates with Medical Distribution counterparts to ensure that all company programs are supported in a cost-effective manner as it relates to the sale and ongoing customer relationship. • Liaises between hospital and division department heads to ensure smooth conversions. • Partners with Technology Support Team, Technology Implementation team, Customer Success Team, and other internal teams to resolve issues. • Maintains and ongoingly strengthens relationships with influential regional stakeholders. • Researches and identifies product, technology, and/or service program opportunities within an assigned market and account level. • Develops strategic relationships with leaders of key Integrated Delivery Network (IDN) that support the positioning, marketing and selling of O&M services and technologies. • Partners with other sales teams to develop and implement a holistic strategy for sales solutions for customers within an assigned market. • Manages the entire sales cycle from prospecting through to opportunity close. • Coordinates all efforts related to active pursuits and focuses on advancing opportunities through the sales cycle. • Effectively positions oneself as a trusted advisor and subject matter expert. • Creates customer-facing proposals. • Partners with internal teams to develop contracts. • Leads negotiations in accordance with company policies and ensures all parties can meet commitments. • Analyzes customers’ needs, crafts tailored sales strategies, and closes sales of technology products and consulting services. • Develops margin budget projections for assigned markets/customers. • Ensures customer commitments are made in accordance with company policies and all commitments can be fulfilled and implemented. • Manages the contracting process for services delivered, partnering with Home Office contacts department effectively. • Negotiates contract terms, ensuring sales profitability and adherence to pricing goals and standards. • Analyzes financial data to make sound recommendations to customers. • Logs sales activities into the Customer Relationship Management (CRM) system in order to monitor and report on sales productivity. • Communicates regularly with the account through onsite visits, email and telephone, to continually assess and meet the customer's needs and expectations. • Assists with onsite training of clinical staff on use of the technology platform. • Performs additional duties as directed.

Job Requirements

  • Bachelor’s degree required in Sales & Marketing, Business Administration, Information Technology, or a related disciplinary area.
  • 3 or more years of relevant sales/business development experience.
  • 5 or more years of directly related experience (Healthcare/Life Sciences Business to Business Sales, Account Management/Business Development, Healthcare Supply Chain, Healthcare Products, Technical Sales, etc.).
  • Very strong understanding of hospitals and how large hospital systems operate and/or the distribution industry and how warehouse/delivery operations function.
  • Demonstrated functional knowledge of healthcare industry and the perioperative space.
  • Demonstrated understanding of advanced selling techniques, including strategic selling, team selling and consultative/conceptual selling and sales performance metrics.
  • Deep knowledge and understanding of CRM software and Account Management software systems.
  • General understanding of MS Office.
  • Demonstrated ability to profitably manage a portfolio of customer accounts as well as to significantly grow sales.
  • Very strong financial management skills specifically in pricing, forecasting and developing cost justifications for product or service solutions.
  • Ability to create successful sales strategies for products, solutions and service offerings.
  • Ability to deliver effective presentations to internal and external customers.
  • Excellent negotiation skills with an ability to influence most senior levels in an organization.
  • Demonstrated ability to use critical-thinking, problem-solving, quick alternatives identification and effective decision-making skills in driving toward collective, successful customer solutions.
  • Up to 70% travel required.

Benefits

  • Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.
  • Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
  • Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.
  • Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
  • Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
  • Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
  • Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
  • Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

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