Orlando Health

Role Description The Registered Nurse (RN) in TeleCare and Remote Patient Monitoring (RPM) triages and prioritizes patient care using Evidence-Based Practice Standards. The RN practices effective problem identification, resolution, and/or escalation while addressing urgent patient clinical inquiries and any RPM patient values out of range requiring intervention. This position directly supports our ED Diversion and Readmission Reduction efforts. - Under the general supervision of the Manager, the RN will be responsible for: - Patient triaging - Remote patient monitoring - Outbound and inbound phone lines - Assisting with nurse case management - Nursing assessments - Collaboration with providers and other departments - Provision of quality patient care in compliance with local, state, and federal regulations and accreditation standards - Accurately assesses each patient’s condition by actively listening to callers and asking probative questions. Identifies emergent situations and effectively gives appropriate dispositions. - Prioritizes patient care in an ongoing manner in accordance with Evidence-Based Practice Standards of Care. - Provides appropriate and courteous telephone advice including plan of care and patient education to callers according to approved protocols. - Appropriately and accurately documents initial and ongoing telephone conversations, with documentation being completed immediately after the call ends. - Places outbound follow up calls to caregivers as needed. - Accurately communicates information to physician on call as needed, either over the telephone or by routing the necessary information to the physician. - Meets unit expectations for call volumes, call duration, and customer service expectations. - Works autonomously while adhering to organizational standards and core values. - Attends and participates in staff meetings and required departmental meetings. - Appropriately utilizes and maintains supplied equipment; troubleshoots tech issues to ensure uninterrupted service to patients. - Assesses patients’ needs when developing an individualized plan of care for each patient. - Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on assigned unit. - Demonstrates knowledge of the principles of growth and development over the life span, assesses data reflective of patient’s status and interprets the necessary information needed to identify each patient’s requirements relative to age-specific needs. - Provides, delegates, coordinates, and documents patient care in a knowledgeable, skillful, and consistent manner. This includes but is not limited to patient assessment, education, medication administration, and patient safety. - Demonstrates competency in nursing and use of patient care/unit equipment as defined by unit-specific requisite skills. - Delegates tasks and duties to healthcare team members in accordance with the patient’s needs and the team member’s capabilities and qualifications. - Communicates appropriate information regarding patient condition or unit concerns to other health care team members. - Monitors and responds to triage calls in person and/or on the nurse phone line. - Talks directly to patients on the telephone and then directs them to emergency rooms (ERs), urgent care centers, and home care advice, or to schedule patients to their physician during office hours. - Determines urgency of seeing the patient based on brief assessment and on familiarity with a patient’s condition and history. - Uses computerized clinical decision-making including algorithms as guide. - Sends patients with high-risk chief complaints such as chest pain, abdominal pain, or severe headaches to ER immediately or arranges for ambulance. - Provides appropriate home health advice to patients who do not need to go directly to the ER. - Ensures accurate notes of all consultations and treatments are recorded in the patient’s Electronic Health Record. - Arranges appointments for patients who do not need to go to ER but need to see a physician. Consults with physician as needed. - Acts, when designated, in “Ask a Nurse” capacity, handling routine information requests from patients, e.g., “Do I need a flu shot every year? When are you giving these shots?” Qualifications - For Team Members hired into this job prior to January 1, 2020: Graduate of an approved school of nursing. - Effective January 1, 2020: New Hires and Team Members moved into this job and/or transferring Depts. must obtain a Bachelor of Science in Nursing degree (BSN) within 36 months of placement. - Assumes responsibility for professional development and continuing education. - Meets all mandatory and developmental requirements for Orlando Health and unit/department. - Maintains current RN license in the State of Florida. - Maintains current BLS/Healthcare Provider certification. - ACLS, NRP, PALS, TNCC as required based on the appropriate certification for the patient population. - Twelve months hospital RN experience required. - Based on area of assignment, specialty courses and specialty experience may be required. - Must meet unit specific performance competencies.

Role Description The Human Resources Specialist functions as the primary point of contact for Human Resources transactions, with a high level of service excellence, responding to internal and external customers and departments by assisting in resolving matters that require a broad base of HR knowledge. Responsible for timely and accurate processing of transactions in assigned area. - Processes transactions related to core human resources data related to personal information, employment, job information, performance management with defined timeframe. - Administers and maintains Human Resources programs as assigned. - Provides excellent, positive, customer service with all levels of the organization. - Responds to inquiries by providing accurate information based upon knowledge of the appropriate Orlando Health policy language and intent, as well as applying knowledge of the appropriate state and federal laws. - Responds to issues and concerns in a timely manner. - Maintains a caring and professional attitude at all times. - Provides ongoing customer education in the process of answering concerns. - Assists customers in completing Orlando Health and Human Resource related forms and applications. - Maintains a high level of confidentiality when researching and resolving customer concerns. - Maintains accurate information in the Human Resources Information Systems (HRIS). Able to query, audit, and compile reports from the database as needed. - Utilizes the document management system to scan, link and access team member files. - Provides training for team members in other internal Human Resources Departments. - Makes recommendations for process improvements to continuously improve overall efficiency and customer service. - Escalates customer concerns when necessary to Supervisor and/or Director. - Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. - Maintains compliance with all Orlando Health policies and procedures. Qualifications - High School diploma or equivalent. - Two (2) years’ experience in Human Resources or administrative support role. - Knowledge of Microsoft Office products is required, including intermediate to advanced Excel and Outlook skills. - Requires prior knowledge of principles and practices of human resources. - Must be familiar with Federal, State, Equal Employment Opportunity (EEO) and human rights guidelines and laws. - Knowledge of record retention and release of information laws. Requirements - Exhibit excellent analytical, problem solving and organizational skills. - Ability to prioritize multiple assignments, adapting to changing priorities and situations. - Follow through on the completion of assignments by deadlines. - Assists other HR functions and the departments that she/he supports on an as needed basis. - Responsible for organizing, managing and completing special projects as assigned.

Role Description Under the direction of designated staff, performs assigned duties that aid in the overall educational experience of the intern. Responsibilities - May work on special projects and assignments for a department at Orlando Health. - Works with other team members on processes and procedures for the assigned department. - Job duties will vary depending on departmental needs and individual skill sets. - This is a temporary assignment for college students obtaining work experience. - Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. - Maintains compliance with all Orlando Health policies and procedures. Other Related Functions - Establishes and maintains an open communication process throughout the corporation that reaches patients, visitors, families, physicians, and team members such that each feels that they are treated special each time they encounter Orlando Health. - Any other duties as designated. Qualifications - Must be able to demonstrate reading, verbal and written communication, mathematical, and reasoning skills typically acquired through completion of a high school education. Requirements - Based on area of assignment, required licenses and certifications. - Based on area of assignment.

Role Description The Senior Scheduling Coordinator will communicate regularly with physicians, patients, ancillary and surgical areas to include: - Scheduling, rescheduling, and cancellation of single/multiple tests and procedures. Located: 125 W Copeland Dr Orlando. Work schedule: M-F 8:00 am - 4:30 pm Responsibilities Essential Functions - Responsible for maintenance of appropriate departmental schedules. - May provide feedback to manager for human resources functions such as hiring, coaching, and counseling. - Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization and schedules. - Accurately communicates prep information, arrival time and arrival location to patient. - Inputs and distributes charge management process on a daily basis schedules and cancels multiple diagnostic and interventional procedures. - Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy. - Consistently reviews the schedules daily and communicates all changes to appropriate staff. - Knowledge of computer applications, multi-line telephone system, printers, copy fax machines, which may include required data entry. - Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management. - Assist in training or mentoring of all team members. - Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location and time. - Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. - Maintains compliance with all Orlando Health policies and procedures. Other Related Functions - Monitors workload each day and prioritizing based on department. - Accurately uses medical terminology, multi-line phones, and word processing/spreadsheet applications. - Regularly communicates with Patient Access and clinical departments regarding registration and scheduling issues. - Takes a proactive role in problem resolution. Qualifications - High school diploma and medical terminology and/or basic anatomy training required. - Associate’s degree in Business, information systems, clinical field or related may be substituted for up to two (2) years of experience. Requirements - Three (3) years of experience in clinical registration and scheduling. - Associated degree in Business, information systems clinical field or related may be substituted for two years of experience.

Role Description Responsible for the organization and efficient and effective operation of the surgical pathology suite and the anatomic pathology service. This may comprise personnel management including supervising accessioners, lab aides, grossing technicians, and transcriptionists in the surgical pathology suite and autopsy technicians/morgue assistants in the autopsy room; writing and reviewing surgical pathology and autopsy procedures; inventory control; laboratory operations such as quality assurance, quality control, accreditation inspection preparation, and budgeting; and in the academic setting, supervision of learners. Responsibilities Essential Functions Surgical Pathology Preanalytical Tasks - Assure proper specimen collection and submission prior to accessioning. - Assist clinicians with specimen collection questions, triage of limited samples, and esoteric testing. - Assure appropriate specimen accessioning and/or verification of unique patient identifiers. - Assure proper specimen handling and fixation prior to processing. - Obtain and review pertinent clinical information and history, including imaging studies, laboratory results, and operative records. - Discuss cases and history with surgeons, clinicians, and pathologists. Macroscopic Description and Dissection - Perform the macroscopic description and dissection of all surgical specimens ranging from simple to complex cases including pertinent macroscopic information for the staging of complex cancer cases. Tissue Sampling - Prepare and submit tissue sections for light microscopy. - Obtain samples for ancillary studies including, but not limited to: - Tumor triage - Lymphoma protocol - Flow cytometric analysis - Immunofluorescence - Immunohistochemistry - Microbial cultivation - Molecular microbiology - Cytogenetic analysis - Electron microscopy - Tissue banking and clinical trials - Research - Microarray - Institutional tumor registries. Qualifications - Bachelor of Medicine and Bachelor of Surgery MBBS - NAACLS accredited Pathologists’ Assistant - Certification as a Pathologists’ Assistant from the American Society for Clinical Pathology Board of Certification (ASCP BOC) - 3-year supervised internship Requirements - ASCP BOC Pathologists’ Assistant Certified - 5 years’ experience in anatomic pathology under the direction and supervision of a licensed, Board Certified or Board Eligible Anatomic Pathologist.

Role Description Multifacility responsibility for ensuring all aspects of coding is carried out accurately and efficiently through chart reviews, problem account resolution, and coding education according to established rules and regulatory guidelines across Orlando Health System. Responsibilities - Performs focused review for accuracy of principal and secondary diagnoses, co-morbid conditions and complications, procedure code assignments, and other required abstracted elements according to provider documentation in the medical record for billing compliance, quality reporting, and optimal reimbursement. - Maintains and achieves the highest standards of coding quality by assigning accurate ICD-10-CM and ICD-10-PCS or CPT-4 codes utilizing an electronic encoder application. - Acts as a subject matter expert on coding guidelines and responds promptly to internal and external requests for feedback on coding-related issues. - Participates and provides expert feedback during coding section meetings and coding education in-services. - Develops and presents educational materials to key stakeholders to support accurate and compliant coding. - Interacts and communicates effectively with coders, physicians, physician extenders, and members of the coding and management team. - Collaborates with manager and other members of the Revenue Management Team to review all necessary patient records for accurate coding. - Identifies trends from review findings and formulates recommendations for corrective action plans for Key Performance Indicator (KPI) reporting, process improvement, and education. - Assists with Discharge Not Final Billed (DNFB) account reviews to ensure timely code completion and accurate billing for multi-hospital accounts. - Maintains and achieves department standards of abstracting quality by reviewing accurate discharge disposition. - Acts as a team leader and support for regional manager. - Assists with system testing, reporting, data trending, and troubleshooting coding applications. - Serves as a preceptor to new coders. - Complies with the Standards of Ethical Coding as set forth by AHIMA and AAPC. - Attends departmental and interdepartmental meetings as required. - Utilizes resource material available in department to support coding practices. - Maintains reasonably regular, punctual attendance consistent with Orlando Health policies. - Maintains compliance with all Orlando Health policies and procedures. Inpatient Liaison – Hospital inpatient - Advanced level of knowledge of sequencing guidelines for diagnosis and procedure codes. - Demonstrates strong understanding of mortality and other coding impacted quality initiatives. - Collaborates with Clinical Document Excellence (CDE), Quality Management, and other departments for DRG assignments. - Assists in coding any inpatient cases as needed. Outpatient Liaison – Hospital outpatient - Advanced level of knowledge of ICD-10 and CPT coding. - Advanced level of knowledge of NCCI and external payer edit resolution. - Assists in coding any outpatient cases as needed. Radiation Oncology Liaison – Hospital and Outpatient - Advanced knowledge of ICD-10 and CPT coding in the radiation oncology field. - Advanced level knowledge of radiation oncology modalities and billing rules. - Advanced skill level in radiation oncology modality procedure charge validation. - Advanced skill level in reading treatment plans to identify the number of MUEs and devices. Qualifications - Associate’s or bachelor’s degree in Health Information Management; OR completion of coding certificate program. - Thorough knowledge of official coding guidelines as per AMA, AHA, and CMS. - Computer literacy, knowledge of Anatomy, Physiology, and Medical Terminology required. - Liaison coding skills test of 90% or better. - Advanced level knowledge of anatomy, physiology, pathophysiology, pharmacology, and medical terminology. Licensure/Certification - One of the following national certifications: Certified Coding Specialist (CCS), Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) through AHIMA. - Certified Professional Coder (CPC) through the American Academy of Professional Coders. - Certified Outpatient Coder (COC). Experience - Seven (7) years of relevant hospital inpatient and/or outpatient coding experience required. - One (1) year of teaching hospital coding experience preferred. - For Radiation Oncology Liaison: Three (3) years of Radiation Oncology coding experience required. Benefits - All Inclusive Benefits (start day one). - Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Role Description Performs data analysis, identifies trends and patterns in complex data sets and reports. The primary focus is to support management, executive leadership and departments with decision making tools. Responsibilities - Based on the data analysis and trends take appropriate steps to resolve issues impacting charges, revenue or other areas within the revenue cycle. - Thought leadership – ability to engage team members and leadership support for process and application recommendations and plans. - Implement mitigation strategies to protect revenue when issues are noted or due to future changes where expected revenue changes are possible. - Consults with internal customers to develop analyses to improve workflow and processes. - Able to utilize data from multiple sources, create integrated views/reports to enhance decision making. - Design and build reports using data analytics tool as well as other applications such as MS Office, crystal reports, SQL etc. - Generate routine end-of-month reports as well as ad hoc reports; interpret data and make recommendations based on the data results. Distribute the reports to various team members. - Perform basic statistical analysis and ensures the data is consistent, timely and accurate. - Serve as Liaison between hospital and physician CBOs, front office/patient access and other areas. - Interact with various levels within the organization to discuss priorities, and assist team with planning reports. - Works closely with analytics vendor to develop the application and new modules, test new functionality, recommend enhancements, manage help desk issues, create reports, assist team members with their report requests and set up alerts and subscriptions. - Attend regular meetings to discuss financial and operational performance. - Recommend solutions to obtain overall and specific goals and target metrics. - Actively mentors others on the team as well as cross trains within the team to ensure back-up is available for essential functions. - Prepare and conduct report writing and analysis workshops/in-services to educate other team members. - Provides staff education for the analytics tool on a monthly and ad hoc basis. Settings include classroom, small group sessions, one-on-one training or meetings. - Educate team members on how to use the analytics application tools most effectively to meet their business requirements. - Identify, communicate and troubleshoot business analytics and/or reporting system issues to vendor or system administrator. - Excellent written and verbal communication skills. Facilitate and/or coordinate special projects. Duties to include: - Meet with vendors and internal customers. - Review current business practice and project plan with senior analyst or manager. - Identify project requirements with senior analyst or manager and assist the customer with meeting the project goals and timelines. - Actively participate in discussion at meetings or on conference calls. - Schedule meetings and conference calls. - Preparation of documents such as meeting agenda, meeting minutes, project plan, status reports, action items, draft policies and procedures, training material, final documents (“lessons learned” or post implementation report). - Ensure the staff has received necessary training if needed. - Assist with resolving problems and escalate issues as appropriate. - Presentations in a group setting or meeting for various levels within the organization. - Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. - Maintains compliance with all Orlando Health policies and procedures. - Completes all Orlando Health mandatory education. - Pursues continuous professional growth and available opportunities for knowledge enhancement within and outside of the immediate area of responsibility. - Participates in professional development activities to keep current with trends, legislation/regulations and best practices. - Exhibits maturity, initiative, and critical thinking skills. - Maintains strictest confidentiality. - Prioritizes effectively and is well organized. - Analytical, creative, innovative approach to solving problems. - Adept at queries and report writing. - Process Improvement tool. Qualifications - Bachelor’s degree required. Associate’s degree and two (2) years of directly related information/computer technology experience may substitute for the Bachelor’s degree. - Four (4) years of directly related information/computer technology in revenue cycle experience may also substitute for the bachelor’s degree. - Two (2) years revenue cycle healthcare experience required. - Extensive experience with MS Office and advanced skill level with Excel is required. - A master’s degree may offset 2 years of required experience. - Demonstrated relationship-building skills in a healthcare environment.

Role Description The Revenue Integrity Corporate Charge Management Analyst plays a critical role in ensuring accurate and compliant charge capture across all hospital revenue-generating departments. This Analyst is responsible for: - Reviewing clinical documentation and analyzing charge data. - Identifying discrepancies or variations in daily total charges. - Supporting optimal revenue cycle performance, regulatory compliance, and financial accuracy across the organization. Responsibilities Essential Functions: - Review documentation within the Electronic Health Record (EHR) to ensure accurate capture of procedural and supply charges. - Analyze and update patient accounts in assigned work queues, ensuring timely and complete account review and finalization. - Run and review reports to identify unposted logs; validate and post accurate charges accordingly. - Collaborate with clinical departments to identify and resolve errors preventing charge logs from posting. - Identify and report charging trends, discrepancies, and opportunities for improvement to leadership. - Stay current with hospital charging rules, methodologies, and regulatory updates. - Maintain up-to-date knowledge of medical terminology and Epic system training as provided by Orlando Health. - Meet departmental quality and productivity standards while demonstrating self-motivation and accountability. - Crosstrain across all hospital service lines to support comprehensive charge management functions. - Maintain compliance with all Orlando Health policies, procedures, and attendance standards, including ADA, FMLA, and other applicable regulations. - Maintain reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. - Maintain compliance with all Orlando Health policies and procedures. Other Related Functions: - Maintain established work production and quality standards while demonstrating reliability and consistency in task execution. - Collaborate effectively as a team member to support efficient problem-solving and achieve departmental goals. - Foster a positive and motivating work environment through respectful and constructive individual and group interactions. - Demonstrate initiative in professional growth by actively pursuing training, development opportunities, and staying informed on industry best practices. - Maintain open and proactive communication with internal departments and stakeholders to ensure smooth workflow and issue resolution. - Escalate concerns or challenges to the appropriate manager in a timely and professional manner. - Adapt to changing priorities and contribute to special projects or additional duties as assigned, supporting the overall success of the department. Qualifications - Associate degree in business, healthcare, or related field. - Two (2) years of directly related work experience may substitute for the associate degree (in addition to the requirements listed in the Experience section). Requirements - Two (2) years of revenue cycle experience. - Extensive PC and Excel experience is required.

Role Description Reviews, analyzes, and resolves accounts that have failed coding and charge related edits, including medical necessity, National Correct Coding Initiative (NCCI), Medicare Outpatient Code Editor (OCE), and other exceptions requiring clinical/coding expertise. Responsibilities - Extracts statistical data, performs Root Cause Analysis to generate supporting trends reports, and notifies Clinical Liaisons and Manager(s) of any trends identified. - Works assigned Epic work queues specializing in assessment and correction of Correct Coding Initiative (CCI) and Medical Necessity (MN) Edits and post bill denials relating to the same. - Manages and prioritizes tasks to meet deadlines for any projects and audits assigned. - Performs documentation reviews of CCI and MN to necessitate clean claims and denial reconciliation. - Provides ad-hoc multivariate reports to management. - Works closely with the Revenue Integrity Clinical Liaisons to assure reconciliation of edits to meet department and organization goals. - Able to locate and interpret local coverage determination (LCD) from our MAC (First Coast) and national coverage determination (NCD) from CMS. - Assists with the training of new Revenue Integrity team members. - Interacts independently to coordinate edit resolution workflow. - Demonstrates exemplary customer service and critical thinking skills to include problem resolution and process improvement skills. - Communicates cooperatively and constructively with multi-disciplinary teams. - Demonstrates professional verbal and written communication skills. - Provides statistical reports to management as requested. - Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other federal, state, and local standards. - Maintains compliance with all Orlando Health policies and procedures. Other Related Functions - Maintains established work production standards. - Works as a team member in facilitating efficient and effective problem solving to meet goals. - Assumes responsibility for professional growth and development. - Attends department meetings as required. Qualifications - Associates degree in business, healthcare, or related field required. Four (4) years of directly related work experience may substitute for the Associates degree (in addition to requirements listed in the Experience section). - Medical terminology required. Requirements - Current coding certification (e.g., RHIA, RHIT, CPC, CCS) from AAPC or AHIMA required at the time of hire or must obtain within 6 months of hire. - Two (2) years of Revenue Cycle experience. Extensive PC and Excel experience is required. EPIC Experience a plus. - Expertise in health records review and abstracting of required data to satisfy CCI and MN edits. - Exceptional understanding of electronic medical records (EMR) and charge management. - Extensive knowledge of ICD-10-CM, CPT, HCPCS, and modifiers. Benefits - All Inclusive Benefits (start day one) - Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Role Description Orlando Health HouseCalls offers primary care services directly in patient homes, ensuring they receive the medical attention they need without having to leave their residence. This Medicare-covered service is designed for patients who are temporarily or permanently homebound due to illness, recent surgery, or other physical or mental limitations. Patients who are homebound due to illness or recent surgery, those without a primary care physician, and visitors from out-of-town can all benefit from HouseCalls. Services provided include: - Management of chronic diseases such as diabetes, hypertension, high cholesterol, and heart failure - Prescription orders - Evaluation for home health services - In-home medical lab draws - Continued rehabilitation - Health and nutrition counseling - Hospice coordination Delivered by advanced registered nurse practitioners, HouseCalls ensures high-quality, compassionate care in the comfort of their own home. This service allows patients to receive necessary medical care without the need to travel, enhancing their overall health and well-being. Responsibilities - Assesses the physical and psychosocial status of patients by means of interview, health history, physical examination, diagnostic studies and recognizes deviations from the normal. - Develops a diagnosis and works collaboratively with the interdisciplinary team to formulate and implement the treatment plan. - Surgically close wounds, incision and drainage, debridement, dressing (the surgeon must remain in the immediate area). - Scrub with collaborating surgeon in operating room. - Performs complex diagnostic and therapeutic procedures, as credentialed. - Diagnoses medical and surgical problems and prescribes necessary treatment and services for quality patient care. - Implements appropriate management based on laboratory results, physical assessment, routine diagnostic and follow-up studies, therapeutic measures, admission, and discharge care in accordance with evidence-based medicine. - Identifies, analyzes, and resolves patient care issues to foster significant improvement in patient care and outcomes. - Dictates and documents in an accurate and timely manner. - Performs patient education and maintains provision of preventive health services. - Conducts or participates in multidisciplinary rounds. - Participates in the department on call rotation and/or weekend/holiday rounding as required. - Prescribes medication. - Participates in quality initiatives to ensure consistent attainment of key quality indicators. - Supports IRB approved clinical research/trials through a variety of activities including but not limited to: ordering diagnostic tests, prescreening patients, recording laboratory and diagnostic results, administering therapeutic interventions per trial protocols and documenting outcomes per hospital and trial protocols. - Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. - Maintains compliance with all Orlando Health policies and procedures. - Acts as a role model and resource person for staff. - Assists in teaching students, residents and interns in complex techniques and procedures. - Participates in review and revision of policies and procedures. - Establishes relationships with professional and other health-related groups within the community. - Demonstrates effective verbal and written communication with diverse populations, including physicians, employees, patients, and families. Qualifications - MN or MSN or DNP or PhD or DNS degree in nursing required. - ARNP license in the state of Florida. - After July 1, 2006, licensure applicants are required to have national advanced certification from an approved nursing specialty board. - Maintains current BLS certification. - Minimum of two (2) years Nurse Practitioner experience. - Home health care RN or NP experience preferred. - PAs and New Grads may not be considered for this role.