Orion Health

• Design, implement, and maintain reliable, scalable, and secure infrastructure that supports Orion Health's products and services. • Define and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Service Level Agreements (SLAs) to ensure platform reliability and customer satisfaction. • Build and maintain observability solutions, including monitoring, logging, alerting, and tracing capabilities across cloud environments. • Participate in incident response activities, including troubleshooting, root cause analysis, remediation planning, and post-incident reviews. • Lead initiatives to reduce operational toil through automation, Infrastructure as Code (IaC), and self-service capabilities. • Collaborate closely with software engineering teams to improve application reliability, performance, and operational readiness. • Identify and eliminate reliability bottlenecks through performance tuning, capacity planning, and system optimization. • Support infrastructure and platform upgrades, ensuring minimal disruption and maintaining service availability. • Conduct capacity forecasting and scalability planning to meet future business and customer demands. • Develop operational runbooks, standards, and best practices that improve system resilience and operational efficiency. • Champion reliability engineering principles and foster a culture of continuous improvement across teams. • Contribute to disaster recovery, business continuity, and platform resilience initiatives.

• Ensure the reliability, availability and performance of cloud infrastructure and operating systems. • Design, manage and execute upgrade and maintenance schedules for clients. • Automate infrastructure processes and implement best practices. • Introduce new tools that enhance software delivery pipeline. • Produce upgrade and maintenance plans for all clients under responsibility. • Implement and review infrastructure monitoring and observability tools.

Role Description As a Site Reliability Engineer, you will play a pivotal role in ensuring the reliability, availability, and performance of our cloud infrastructure and operating systems in mission-critical client solutions around the globe. To do this you will: - Design, manage, and execute the upgrade and maintenance schedule for a defined list of clients. - Work ongoingly to automate infrastructure processes, implement best practices, and introduce new approaches and tools that enhance our software delivery pipeline and reliability and performance of live client solutions. Success in this Role looks like: - Working proactively to predict client needs, increase efficiencies, and ultimately increase customer satisfaction. - Reducing the number and severity of support incidents, exceeding our SLAs and SLOs. - Producing upgrade and maintenance plans for all clients under your responsibility. - Implementing and reviewing infrastructure monitoring and observability tools. - Identifying planning and delivering initiatives that deliver business and client value and reduce risk. Qualifications - Minimum of 3 years proven experience in a similar infrastructure delivery or maintenance/management role. - Mid-Sr level skills in AWS cloud tools (provisioning, backup, monitoring, FinOps, etc). - Intermediate level skills in automation and Infrastructure as Code (IaC) tools (e.g., Ansible, CloudFormation, etc). - Mid-Sr level skills in Linux operating systems administration. - Mid-Sr level skills in infrastructure monitoring and observability tools (Grafana and Prometheus a bonus). - Network (DNS, DHCP, Firewall, Routing, and Cisco Switch). - VMWare Virtualization and SAN Storage. - IT Security Management. - Bachelor's Degree in Information Technology, Computer Science, Software Engineering, or equivalent degree is preferred but not essential. - Excellent English verbal and written communication skills. - Ability to think logically and analytically in a problem-solving environment. Requirements - Customer Focused: Investigates and takes action to meet customers’ current and future needs in a timely and efficient manner. - Communicator: Establishes and maintains positive and professional relationships through accurate, timely, and clear communication to leaders, colleagues, teams, and clients. - Learner: Willingness to learn the Orion Health product suite and solution implementations to better analyze and resolve issues in line with contracted SLAs. - Achiever: Focuses on priorities and delivery, makes high-quality decisions, acts with pace and persistence, and takes initiative and accountability to find solutions and deliver results. - Team Player: Demonstrates reliability, communicates constructively, and listens actively. - Influencer: Connects, builds, and leverages the strength of internal and external networks. Benefits - This role offers an hourly rate of $60–$75 USD, depending on experience and seniority.

Solution Sales Executive (South Eastern US) We’re looking for a seasoned Solution Sales Executive to drive and shape our growth across the South Eastern U.S., with a clear focus on Health Systems, IDNs, and provider organisations. This is a high-impact role suited to someone who has successfully built a territory within the provider market, created pipeline from scratch, and established credibility with C-suite stakeholders to win complex enterprise deals. You’ll work directly with the SVP & General Manager (US) to open strategic doors, refine our go-to-market approach, and win meaningful, enterprise-level partnerships across the provider landscape. You’ll represent a portfolio of healthcare software and AI-driven solutions designed to improve clinical, operational, and financial outcomes. Success in this role depends on your ability to navigate provider environments, build credibility with senior health system leaders, and translate complex technology into real-world impact. What You’ll Be Responsible For - Owning and executing the sales strategy across health systems and provider organisations in Florida and the Southeast - Building and leveraging senior executive relationships (C-suite, VPs, SVPs across clinical, operational, and IT functions) to originate and shape new opportunities - Leading complex, enterprise-level sales cycles end-to-end, from first conversation through to close - Acting as a trusted advisor to health system leaders, aligning solutions to strategic, clinical, and operational priorities - Navigating multi-stakeholder provider environments with confidence and credibility - Partnering cross-functionally to develop compelling, outcome-driven proposals - Contributing to how we scale — including messaging, positioning, and overall go-to-market approach What We’re Looking For - Proven track record of building pipeline and closing enterprise deals within the provider market (Health Systems, IDNs, AMCs) - 8–12+ years of enterprise sales experience in healthcare software, health IT, or AI-enabled solutions - Demonstrated experience engaging, influencing, and selling to C-suite stakeholders within large health systems - Established executive relationships and the ability to independently open doors at the C-suite level - Strong experience working within provider environments, with a deep understanding of health system priorities, workflows, and buying processes - Experience leading long, complex, multi-stakeholder sales cycles across clinical, operational, and IT functions - Strong commercial judgement — able to operate independently and prioritise effectively - Comfort operating in ambiguity, with the experience to create structure where needed - Executive presence, credibility, and a highly consultative sales approach Further Preferred Experience - AI, analytics, interoperability, or clinical decision support solutions - Value-based care, digital transformation, or enterprise data platforms - Experience selling into clinically integrated networks (CINs) or ACOs Why This Role - Competitive base salary ($140K–$175K) + uncapped commission (OTE $280K–$300K) - A genuine opportunity to own and build a provider-focused territory from the ground up - Direct partnership with senior leadership and real influence on strategy - The chance to bring meaningful innovation into health systems and improve patient outcomes at scale - A team that values ownership, initiative, and people who know how to get things done We use a secure platform with AI tools that help organise applications fairly and efficiently. All hiring decisions are made by humans, and your data is handled per applicable privacy laws. For additional privacy information, see our Privacy Statement.

Role Description We’re looking for a seasoned Solution Sales Executive to drive and shape our growth across the South Eastern U.S., with a clear focus on Health Systems, IDNs, and provider organisations. This is a high-impact role suited to someone who has successfully built a territory within the provider market, created pipeline from scratch, and established credibility with C-suite stakeholders to win complex enterprise deals. You’ll work directly with the SVP & General Manager (US) to open strategic doors, refine our go-to-market approach, and win meaningful, enterprise-level partnerships across the provider landscape. You’ll represent a portfolio of healthcare software and AI-driven solutions designed to improve clinical, operational, and financial outcomes. Success in this role depends on your ability to navigate provider environments, build credibility with senior health system leaders, and translate complex technology into real-world impact. - Owning and executing the sales strategy across health systems and provider organisations in Florida and the Southeast - Building and leveraging senior executive relationships (C-suite, VPs, SVPs across clinical, operational, and IT functions) to originate and shape new opportunities - Leading complex, enterprise-level sales cycles end-to-end, from first conversation through to close - Acting as a trusted advisor to health system leaders, aligning solutions to strategic, clinical, and operational priorities - Navigating multi-stakeholder provider environments with confidence and credibility - Partnering cross-functionally to develop compelling, outcome-driven proposals - Contributing to how we scale — including messaging, positioning, and overall go-to-market approach Qualifications - Proven track record of building pipeline and closing enterprise deals within the provider market (Health Systems, IDNs, AMCs) - 8–12+ years of enterprise sales experience in healthcare software, health IT, or AI-enabled solutions - Demonstrated experience engaging, influencing, and selling to C-suite stakeholders within large health systems - Established executive relationships and the ability to independently open doors at the C-suite level - Strong experience working within provider environments, with a deep understanding of health system priorities, workflows, and buying processes - Experience leading long, complex, multi-stakeholder sales cycles across clinical, operational, and IT functions - Strong commercial judgement — able to operate independently and prioritise effectively - Comfort operating in ambiguity, with the experience to create structure where needed - Executive presence, credibility, and a highly consultative sales approach Requirements - AI, analytics, interoperability, or clinical decision support solutions - Value-based care, digital transformation, or enterprise data platforms - Experience selling into clinically integrated networks (CINs) or ACOs Benefits - Competitive base salary ($140K–$175K) + uncapped commission (OTE $280K–$300K) - A genuine opportunity to own and build a provider-focused territory from the ground up - Direct partnership with senior leadership and real influence on strategy - The chance to bring meaningful innovation into health systems and improve patient outcomes at scale - A team that values ownership, initiative, and people who know how to get things done

• Own and execute the sales strategy for healthcare provider organizations across Florida and the broader Southeast region • Leverage existing executive relationships (C-suite, VPs, SVPs, clinical and operational leaders) to generate new opportunities and accelerate pipeline development • Lead complex, enterprise-level sales cycles from initial engagement through contract close • Act as a trusted advisor to health system executives, aligning software and AI solutions to strategic, clinical, and operational priorities • Collaborate closely with solution engineering, clinical, and product teams to deliver compelling, outcome-focused proposals • Navigate healthcare procurement, legal, and compliance processes with confidence and professionalism • Maintain accurate pipeline forecasting and activity tracking within CRM systems (Netsuite) • Represent the company at regional conferences, executive forums, and industry events

Innovate With Purpose We are seeking a Solution Sales Executive to drive growth across the Eastern U.S., with a primary focus on Health Systems and other key Provider organizations. This role is ideal for a seasoned healthcare sales professional who brings deep executive-level relationships and a proven ability to open doors, build trust, and close complex enterprise deals. You will represent a portfolio of healthcare software and AI-driven solutions designed to improve clinical, operational, and financial outcomes for health systems. Success in this role depends on credibility with senior healthcare leaders, consultative selling skills, and the ability to translate advanced technology into real-world value. This position will report directly to the SVP and General Manager, US.   Key Responsibilities - Own and execute the sales strategy for healthcare provider organizations across Florida and the broader Southeast region - Leverage existing executive relationships (C-suite, VPs, SVPs, clinical and operational leaders) to generate new opportunities and accelerate pipeline development - Lead complex, enterprise-level sales cycles from initial engagement through contract close - Act as a trusted advisor to health system executives, aligning software and AI solutions to strategic, clinical, and operational priorities - Collaborate closely with solution engineering, clinical, and product teams to deliver compelling, outcome-focused proposals - Navigate healthcare procurement, legal, and compliance processes with confidence and professionalism - Maintain accurate pipeline forecasting and activity tracking within CRM systems (Netsuite) - Represent the company at regional conferences, executive forums, and industry events Required Relevant Experience - Bachelor’s degree in Business, Healthcare Administration, Marketing, or a related field preferred - 8+ years of enterprise sales experience in healthcare software, health IT, or AI-enabled healthcare solutions - Demonstrated success selling to large Health Systems, IDNs, and Academic Medical Centers - Established network of senior health system executive relationships with a track record of leveraging those relationships to create opportunities and close opportunities - Strong understanding of healthcare provider workflows, challenges, and buying processes - Proven ability to sell complex, multi-stakeholder solutions with long sales cycles - Exceptional communication, executive presence, and negotiation skills with Executive presence - Ability to travel regionally (approximately 30–40%) - Must be based in the US, East Coast (preferably Florida).   Preferred Qualifications - Experience selling AI, analytics, interoperability, clinical decision support, or population health solutions - Background working with clinical, operational, and IT buyers simultaneously - Experience in value-based care, digital transformation, or enterprise data platforms - Knowledge of and experience working with Clinically Integrated Networks (CINs) and Accountable Care Organizations (ACOs) What We Offer - Competitive base salary plus uncapped commission - Opportunity to sell differentiated, high-impact healthcare software and AI solutions - High-visibility role with direct impact on company growth - Collaborative, mission-driven team focused on improving healthcare outcomes - Base salary ranges from 140K-175K with OTE of 280K-300K USD