Revolutionising global healthcare so every individual receives the perfect care for them.
Site Reliability Engineer
Location
United States
Posted
18 days ago
Salary
$60 - $75 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Site Reliability Engineer
Orion Health
Role Description As a Site Reliability Engineer, you will play a pivotal role in ensuring the reliability, availability, and performance of our cloud infrastructure and operating systems in mission-critical client solutions around the globe. To do this you will: - Design, manage, and execute the upgrade and maintenance schedule for a defined list of clients. - Work ongoingly to automate infrastructure processes, implement best practices, and introduce new approaches and tools that enhance our software delivery pipeline and reliability and performance of live client solutions. Success in this Role looks like: - Working proactively to predict client needs, increase efficiencies, and ultimately increase customer satisfaction. - Reducing the number and severity of support incidents, exceeding our SLAs and SLOs. - Producing upgrade and maintenance plans for all clients under your responsibility. - Implementing and reviewing infrastructure monitoring and observability tools. - Identifying planning and delivering initiatives that deliver business and client value and reduce risk. Qualifications - Minimum of 3 years proven experience in a similar infrastructure delivery or maintenance/management role. - Mid-Sr level skills in AWS cloud tools (provisioning, backup, monitoring, FinOps, etc). - Intermediate level skills in automation and Infrastructure as Code (IaC) tools (e.g., Ansible, CloudFormation, etc). - Mid-Sr level skills in Linux operating systems administration. - Mid-Sr level skills in infrastructure monitoring and observability tools (Grafana and Prometheus a bonus). - Network (DNS, DHCP, Firewall, Routing, and Cisco Switch). - VMWare Virtualization and SAN Storage. - IT Security Management. - Bachelor's Degree in Information Technology, Computer Science, Software Engineering, or equivalent degree is preferred but not essential. - Excellent English verbal and written communication skills. - Ability to think logically and analytically in a problem-solving environment. Requirements - Customer Focused: Investigates and takes action to meet customers’ current and future needs in a timely and efficient manner. - Communicator: Establishes and maintains positive and professional relationships through accurate, timely, and clear communication to leaders, colleagues, teams, and clients. - Learner: Willingness to learn the Orion Health product suite and solution implementations to better analyze and resolve issues in line with contracted SLAs. - Achiever: Focuses on priorities and delivery, makes high-quality decisions, acts with pace and persistence, and takes initiative and accountability to find solutions and deliver results. - Team Player: Demonstrates reliability, communicates constructively, and listens actively. - Influencer: Connects, builds, and leverages the strength of internal and external networks. Benefits - This role offers an hourly rate of $60–$75 USD, depending on experience and seniority.
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