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• Platform & Infrastructure: Design, build, and maintain cloud infrastructure using infrastructure-as-code (Terraform) on GCP • Manage and evolve our Kubernetes platform, including cluster operations, workload configuration, and service mesh (Istio) • Develop and improve internal tooling that abstracts cloud complexity and improves the developer experience • Collaborate with product engineering teams to understand service deployment needs and deliver infrastructure solutions • Reliability & Observability: Monitor platform health using Datadog; proactively identify and resolve performance, availability, and security issues • Participate in on-call rotation and incident response; drive blameless post-mortems and eliminate recurring issues at their root cause • Define and track service-level indicators and objectives (SLIs/SLOs) for critical platform components • Implement and refine alerting, dashboards, and runbooks that reduce mean time to resolution • Security & Compliance: Embed security best practices into infrastructure workflows (DevSecOps) — not as an afterthought, but as a design principle • Help maintain cloud security posture, IAM hygiene, and policy guardrails across our cloud environment • Stay current with cloud security developments and proactively surface risks to the team • Execute and maintain our automated disaster recovery processes • Collaboration & Growth: Work closely with product engineering teams to understand their needs and remove infrastructure friction • Document systems, processes, and architectural decisions clearly so knowledge is shared, not siloed • Recommend improvements to tooling, architecture, and processes — and help drive them to completion • Keep current with the evolving cloud-native ecosystem and bring relevant knowledge back to the team

• Analyze, negotiate and draft subscription agreements, nondisclosure agreements, services agreements and other transactional documents to ensure that business needs are met while minimizing risk to the company • Assist in responding to RFPs and vendor questionnaires by providing timely legal review of customer terms, noting any alternative provisions that should be proposed to align with O’Reilly’s business practices and requirements • Consult with sales, finance, marketing, product, IT and other business units to address their respective business concerns in connection with contract-related issues and decisions • Partner with outside counsel on complex or escalated matters, managing engagements efficiently to control costs and timelines • Contribute to cross-functional legal and business initiatives and special projects as the team's needs evolve

• Develop deep relationships with stakeholders to provide best practices, guidance, and strategic roadmaps for workforce transformation. • Partner with customers to define clear success criteria and business outcomes, then proactively track and report on progress against those objectives. • Act as the internal voice of the customer, translating user needs and feature requests into actionable insights for the O’Reilly Product and Engineering teams. • Drive rapid 'Time-to-Value' by leading structured onboarding sessions that move customers from initial login to active, habitual usage. • Conduct live training, webinars, and feature demonstrations to ensure users are leveraging the latest platform capabilities. • Use data and analytics to monitor account health, identify low-engagement areas, and execute plays to get customers back on track. • Partner closely with Strategic Account Managers to provide the 'Success perspective' for account planning and help identify potential growth areas based on usage trends. • Serve as the lead point of contact for navigating and resolving critical customer situations, ensuring a seamless experience across all O'Reilly departments.

Title: Sr. Acquisitions Editor Location: Remote, United States Department: Editorial Job Description: Description About O’Reilly Media O’Reilly’s mission is to change the world by sharing the knowledge of innovators. For over 45 years, we’ve inspired companies and individuals to do new things—and do things better—by providing them with the skills and understanding that’s necessary for success. At the heart of our business is a unique network of experts and innovators who share their knowledge through us. O’Reilly Learning offers exclusive live training, interactive learning, a certification experience, books, videos, and more, making it easier for our customers to develop the expertise they need to get ahead. And our books have been heralded for decades as the definitive place to learn about the technologies that are shaping the future. Everything we do is to help professionals from a variety of fields learn best practices and discover emerging trends that will shape the future of the tech industry. Our customers are hungry to build the innovations that propel the world forward. And we help you do just that. Learn more Diversity At O’Reilly, we believe that true innovation depends on hearing from, and listening to, people with a variety of perspectives. We want our whole organization to recognize, include, and encourage people of all races, ethnicities, genders, ages, abilities, religions, sexual orientations, and professional roles. Learn more About the Team The Content Team works with talent and tooling to identify, acquire, and develop new content across various modalities at the highest level of quality to ensure the best learning experiences for our audience. The Content Team works cross-departmentally with the production, product, sales, and customer support teams to ensure O’Reilly’s mission to “change the world by sharing the knowledge of innovators” is continually met. For over 45 years, we’ve inspired companies and individuals to do new things—and do things better—by providing them with the skills and understanding that’s necessary for success. About the Role The Senior Acquisitions Editor works hand in hand with both existing talent and new talent to grow O’Reilly’s online learning platform and print content through careful content acquisitions, project development, and curation. A core responsibility for this role is the ability to identify new talent and expand our network of experts. Talent are subject matter experts who are also well-respected practitioners with a passion for teaching others through writing, speaking, or training. Your responsibilities include identifying market trends and pain points of our customers, and contracting with talent to create content to address these pain points. Formats for content are limitless but currently include live training courses, curriculum, virtual live events, books, assessments, short-form content, on demand courses, certification-related content as well as hands-on labs. You will be familiar with generative AI tooling and comfortable using it as a creative partner and collaborative tool for all aspects of the role listed below. A significant part of your role will include identifying opportunities to co-create new content experiences using GenAI. The fitting candidate for this position will have served in an editorial or content development capacity within a media or educational organization and possesses a keen interest in working on technical topics. This position reports to the VP, Content and Editorial. What You’ll Do - Build and execute on a multi-modal content strategy including but not limited to text, live courses, labs, assessments, and on demand courses. Your core responsibilities include: - Identifying trends, technology developments, and skills gaps in your domain that present opportunities to develop learning content - Building relationships and signing with talent who are best positioned to shape and create content that addresses the skills gaps - Collaborating with talent, generative AI tools, and our internal development teams including development editors and instructional designers to craft the content - Identifying and developing new content format experiences using AI tools - Continuously monitoring the performance of your content in the platform and adjusting your strategy as necessary - Work closely with various internal departments; editorial, platform, and production staff; and externally, with talent. - Demonstrate effective project management of multiple titles/projects and ensure that all projects release on time and within budget. - Identify problem areas in content and create solutions. - Identify new talent best suited to create content for our interactive and structured learning programs. - Become intimately familiar with content in the learning platform for your domain inclusive of our trusted partners’ content - Work to understand the enterprise learning and training needs of our platform users - Serve as an internal subject matter expert for the domain you manage - Attend industry events where appropriate and at the discretion of your manager. - Support sales and marketing with detailed content information during the marketing and sales processes. What You’ll Have Required: - Bachelor’s degree in English, communications, computer science, education, or other relevant field - In lieu of degree, equivalent education and/or experience may be considered - 8-10 years editorial or education experience with a demonstrated increase in responsibilities - Proficiency with LLMs as a means of brainstorming and building prototypes. - A strong interest in building learning content and training materials, partnering with colleagues and generative AI tools as needed, in a variety of formats including text, video, audio, and online training courses - Extraordinary relationship management skills - Strong project management skills - Strong written, presentation, and verbal communication skills - Ability to work on tight deadlines - Ability to effectively communicate with customers, talent, product, design, production, sales and content colleagues - Ability to maintain high professional standards in interacting with others—inside and outside of the company—at all times - Ability to execute on a content strategy through collaboration and a willingness to learn the subject area is essential to your success. - You are a continuous learner, self-starter, and problem solver with an interest to grow your skills as an acquisitions editor and content developer. Additional Information: - Salary Range: $110,000 - $135,000 - At this time, O'Reilly Media Inc. is not able to provide visa sponsorship or provide any immigration support (i.e. H-1B, STEM, OPT, CPT, EAD and Permanent Residency process).

• Write and ship code utilizing Python and frameworks such as Django to deliver platform features and improve platform performance in a microservice environment. • Take ownership of the full lifecycle of services, including deployment, monitoring, alerting, and triage to quickly diagnose and resolve production issues. • Work in an agile environment participating in agile ceremonies and shipping code regularly. • Participate in code reviews offering constructive feedback ensuring the team adheres to the highest standards of performance, security, and Python/Django best practices. • Partner closely with product management, UX, QA and engineering colleagues to break down complex requirements, define technical scope, and map out architectural solutions for a microservices environment. • Act as a mentor to engineering colleagues by sharing your backend expertise and fostering a culture of continuous learning. • Being comfortable with AI tooling. Leverage AI tooling to enhance development workflows, improve code quality and assist in tasks like code generation, debugging, testing, and reviewing.

• Develop and implement strategic business development plans aligned with corporate objectives to expand the company's customer base and ensure its strong market presence. • Identify emerging markets and market shifts while being fully aware of new products and competitive service offerings. • Identify, establish, and nurture relationships with potential external partner organizations. • Build and maintain strong, trusted professional relationships with functional area leads. • Work closely with identified external partners, senior-level leaders, and internal stakeholders to ideate, quantify, and develop impactful, multi-faceted growth opportunities. • Use business acumen to ascertain opportunities likely to be most beneficial to the company by analyzing market performance and sourcing disparate data sets. • Consult with partner leaders / stakeholders on business case development, creation of enablement strategies, budgeting, resource allocation and implementation strategy. • Develop business plans for internal use at the appropriate level of detail to effectively communicate the plan vision across internal stakeholders. • Create partner-facing proposals and move conversations from idea stage through negotiations to close partnership deals. • Develop and negotiate contracts in partnership with senior management and legal teams. • Work closely with external partners and internal stakeholders to ensure alignment and engagement on partnership implementation, milestone achievement, and projected outcomes. • Keep up-to-date on current and future technology and business industry market trends.

• Proactively drive sales growth through targeted outreach • Identify and engage with potential customers • Collaborate with inside and field sales teams • Coordinate product demonstrations • Lead customer calls and presentations • Maintain accurate customer data in Salesforce • Build understanding of O’Reilly’s products and industry trends • Cultivate strong customer relationships for upsell opportunities

• Perform personalized account and contact research to identify relevant, high-value prospects • Craft strategic and compelling outbound messaging across email, phone, and LinkedIn outreach • Partner with Account Executives to build qualified pipeline and move opportunities through early funnel stages • Continuously test outreach messaging, templates, and sequences to improve conversion rates • Share best practices with team members and contribute to our culture of experimentation and growth

• Research and identify potential prospects for the O’Reilly Media Learning Platform by developing deep market and industry expertise • Collaborate with Sales Development Representatives (SDRs) and sales leadership to define and prioritize key industries and target organizations • Serve as the go-to expert for your assigned accounts and their industries while maintaining a thorough understanding of their challenges, goals, competitors, and industry landscape • Regularly share insights and updates with internal stakeholders to support successful deal closures and ensure a seamless first-year experience for clients. • Engage with prospects through multiple channels, including email, phone calls, online demos, and in-person meetings, to generate interest in O’Reilly Media services within the defined target companies • Lead and manage sales opportunities from first contact to close, using a consultative approach to build trust and create long-term value for clients • Drive a strong and active sales pipeline to consistently meet or exceed revenue targets • Effectively communicate O’Reilly Media’s value proposition to key decision-makers and stakeholders within prospect organizations • Follow up on trial accounts and prospects, identifying funding opportunities, customizing value propositions, and securing commitments to finalize deals. • Update and manage account and pipeline records using CRM tools such as Salesforce, ensuring accurate sales tracking • Deliver accurate sales forecasts and performance reports on a monthly basis • Engage in ongoing sales meetings and training to enhance skills and stay up to date on best practices and industry trends • Consistently achieve or exceed assigned sales quotas • Apply proven sales methodologies, such as Challenger Sales, to develop strong client relationships and close strategic deals