OfficeSpace Software

• ABX strategy and execution across Enterprise and upper mid-market. ICP tiers, target lists, tiered plays (1:1, 1:few, 1:many), and intent activation. Design the integrated program mix: digital ads, nurture, direct mail, ABX field events, executive experiences, partner co-marketing, and active account plans built with AEs and SDRs for multi-threaded outreach. • Paid media, creative, and digital. Plan, optimize, and report on LinkedIn, Meta, Reddit, retargeting, and review-site programs. Partner with our paid search agency on Google and Bing. Bring real creative chops: brainstorm campaigns, hooks, and offers that actually convert. Run structured A/B tests and codify what works. • Funnel conversion and nurture. Convert intent into MQLs, meetings, and SQLs with tight AI + Human SDR follow-up. Build persona- and stage-based nurtures. Work in lockstep with our Atlanta SDR hub on SLAs, routing, handoff quality, and the Agentic Inbound initiative. The hub is open to you anytime, but in-office presence isn't required. • Agentification and AI program design. Partner with the AI Hub team to design and operate agents that scale demand programs. Codify your campaign strategy, ABX plays, and nurture sequencing into the logic a fleet of agents runs. Remove repetitive work through automation. • Martech vendor and stack management. Manage the ABX and martech vendor ecosystem day-to-day across scope, performance, QBRs, renewals, and contract economics. Hold vendors accountable to pipeline outcomes. • Insights, decisions, and reporting. RevOps owns the core dashboards, and you'll build campaign- and program-level reporting alongside them. Read funnel performance, find insights, diagnose what's moving and why, and make calls on what to change. Surface clear, actionable insights for weekly leadership read-outs and publish post-program learnings after every program.

Role Description We are seeking a high-performing GTM & Strategic Finance Associate to help accelerate decision-making across our revenue and finance organizations. This role is ideal for someone who learns fast, enjoys solving problems, and can translate data into actionable insight. You will develop a deep understanding of how the business generates revenue—from top-of-funnel acquisition through sales conversion, customer retention, and bottom-line impact. You will use that end-to-end view to build models, analyze performance, and surface insights that drive growth, efficiency, and clarity. What You’ll Do: - Business Understanding & Performance Analysis - Build a holistic view of how revenue flows through the business: Marketing → Sales → Customer Success → Financial outcomes - Analyze funnel, pipeline, revenue, and retention performance to understand key drivers, risks, and opportunities - Monitor GTM KPIs and financial metrics, focusing on the levers that influence growth and profitability - Modeling, Forecasting & Reporting - Develop and maintain revenue and operational models (pipeline, bookings, revenue, churn/retention, unit economics) - Support ongoing forecasts and executive reporting, ensuring visibility into performance vs. expectations - Conduct variance analysis and provide concise explanations and recommendations to leaders - Prepare investor and board reporting, ensuring accurate representation of financial results and key business metrics - Insight Generation & Decision Support - Translate complex data into simple, actionable insights to support strategic and operational decisions - Evaluate pricing, packaging, GTM investments, and strategic initiatives through quantitative impact analysis - Partner across functions to accelerate decision velocity and improve execution - AI-Enabled Efficiency & Analysis - Leverage AI tools to accelerate analysis, improve reporting, and automate manual workflows - Identify opportunities to use AI for forecasting, data processing, and operational optimization - Stay proactive in experimenting with and adopting emerging AI capabilities Qualifications - 3–5 years in investment banking, private equity, consulting, finance, revops, analytics, or a related cross-functional role (SaaS preferred) - Strong analytical and quantitative skills; advanced in modeling and data interpretation - Excellent communication skills—able to synthesize complexity into clarity - Experience with CRM/reporting systems, BI tools, SQL is a plus - Curious, resourceful, and comfortable operating in fast-moving environments - Finance awareness is a nice to have—foundational understanding of financial statements, SaaS economics, and modeling logic Benefits - High-Performance Culture: At OfficeSpace, we believe in the power of accountability, focus, and drive. Our A-Player team members work together to deliver measurable, meaningful results. We recognize and reward those who push boundaries and achieve excellence. - Ownership and Accountability: We trust our employees to take full ownership of their roles, providing the autonomy to innovate and the support to succeed. We seek individuals who are self-motivated and thrive in an environment where they can drive impactful outcomes. - Technology-Forward: As a company invested in cutting-edge technology, we integrate AI and other advanced solutions across our platform to enhance productivity, customer experience, and process efficiency. Our team members are excited by the potential of AI and proactively explore ways it can drive our success. - Growth Mindset: Continuous learning and improvement are integral to our culture. We encourage our team to embrace challenges, seek knowledge, and develop both personally and professionally. - Innovation and Agility: We foster a dynamic, fast-paced environment where fresh ideas and bold solutions are celebrated. We embrace change and thrive on turning challenges into opportunities, with a team that is agile, proactive, and resilient. - Collaborative, Results-Driven Environment: We value purposeful collaboration that leads to shared success and stronger results. While our team members are independent, they recognize the value of working together to drive our mission forward. - Competitive Benefits and Rewards: OfficeSpace offers comprehensive and competitive benefits packages globally, designed to support our team’s health, well-being, and financial security. We invest in our people so they can excel.

Role Description You shape how teams experience the modern workplace. As a Senior Product Designer at OfficeSpace, you own design end to end for major areas of the platform—translating complex workplace workflows into clear, scalable experiences that customers trust every day. You set design direction alongside Product Managers and Engineers, raise the bar on craft and consistency, evolve our design system, and use AI to move from exploration to shipped impact at rapid speed. What You’ll Do: - Translate user needs and product requirements into simple, intuitive experiences across the platform. - Drive design work end-to-end—from exploration and prototyping to polished, production-ready solutions. - Partner closely with Engineers to ensure designs are usable, accessible, and technically feasible. - Contribute to and evolve our Figma-based design system, including components, patterns, and documentation. - Support discovery through research sessions, rapid prototypes, and iterative validation. - Use AI tools to accelerate ideation, generate design variations, and streamline repetitive design tasks. - Champion accessibility and inclusive design across workflows and interfaces. - Raise consistency and craft across the full product experience. - Incorporate feedback quickly—balancing speed, quality, and clarity as we ship. - Review adoption metrics and post-production feedback (i.e. NPS, CSAT) to propose refinement and enhancements that drive positive user sentiments and product adoption. - Elevate the design practice—mentoring peers and sharing best practices to help set the bar for what great looks like at OfficeSpace. Qualifications - 3–5 years of experience in Product Design, UI/UX, or a related field—ideally in SaaS or enterprise products. - Strong visual, interaction, and systems-thinking skills with attention to detail. - Proficiency in Figma and comfort working within component-based design systems. - Experience collaborating closely with Product Managers and Engineers on complex workflows. - Curiosity and confidence using AI tools to improve speed, exploration, and design quality. - A portfolio that demonstrates user-centered thinking and shipped product work. - Working knowledge of WCAG standards and accessible design practices. - Clear communicator—can explain design decisions with confidence and clarity. - Growth mindset. Can iterate quickly, seek receptive feedback, and take shared ownership of outcomes. - Demonstrated ability to navigate ambiguity—scoping problems, framing trade-offs, and driving alignment across teams. Benefits - High-Performance Culture: We believe in the power of accountability, focus, and drive. - Ownership and Accountability: We trust our employees to take full ownership of their roles. - Technology-Forward: We integrate AI and other advanced solutions across our platform. - Growth Mindset: Continuous learning and improvement are integral to our culture. - Innovation and Agility: We foster a dynamic, fast-paced environment where fresh ideas are celebrated. - Collaborative, Results-Driven Environment: We value purposeful collaboration that leads to shared success. - Competitive Benefits and Rewards: Comprehensive and competitive benefits packages globally.

• Own and grow a portfolio of high-value strategic accounts by developing and executing multi-year expansion strategies aligned to each client’s business priorities. • Develop and execute strategic account plans that translate client priorities into actionable expansion plays with clear value hypotheses, timelines, and deal strategies. • Create and close pipeline proactively - not tied to renewal cycles - by identifying whitespace, shaping opportunities, and aligning to executive-level priorities within your accounts. • Lead complex, multi-threaded sales motions by engaging economic buyers and key stakeholders across business, finance, and operations to build consensus and urgency. • Sell platform-level solutions, not product features, positioning OfficeSpace as a mission-critical operating system that drives measurable business outcomes. • Partner closely with Client Success, Product, and Solutions teams to orchestrate account strategy, unlock new use cases, and ensure successful adoption that fuels expansion. • Drive executive conversations that connect OfficeSpace capabilities to enterprise-level initiatives such as cost optimization, workforce productivity, and real estate strategy. • Operate with rigor and discipline in pipeline and deal management, maintaining high-quality opportunities, accurate forecasting, and clear progression toward close. • Continuously expand deal scope and value, moving beyond initial use cases to broader platform adoption across workplaces, assets, and employee experience. • Act as the quarterback of your accounts, ensuring alignment across all internal and client stakeholders to deliver both client impact and commercial outcomes.

• Own the Expansion Strategy • Define and evolve the multi-segment expansion strategy across 1,000+ accounts, balancing growth, retention risk, and resource allocation. • Develop and deploy a strategic account planning model that drives durable revenue from our AI-native platform, rooted in client value. • Design a long-term net revenue retention roadmap aligned to company valuation and growth objectives. • Stay informed on market trends, competitor activity, and client feedback to continuously sharpen the approach. • Architect the Expansion Operating Model • Build and refine a scalable operating system across upsell, cross-sell, strategic renewal and whitespaces selling motions. • Establish structured operating rhythms—forecasting cadences, territory design, account planning standards, and executive reviews—that drive clarity and accountability. • Implement portfolio-level health scoring, whitespace modeling, and predictive renewal frameworks. • Leverage Salesforce, conversational intelligence, AI and other sales technologies to ensure accurate reporting, pipeline management, effective coaching and operational visibility. • Leverage AI & Revenue Intelligence at Scale • Deploy AI-driven analytics to identify expansion signals, risk patterns, whitespace opportunities, and productivity gaps. • Translate AI insights into standardized expansion playbooks embedded in daily workflows. • Elevate forecasting through scenario modeling, risk-weighted projections, and leading-indicator dashboards. • Lead Enterprise & Strategic Expansion • Serve as executive sponsor for high-value and complex accounts. • Lead or support strategic negotiations and multi-year expansion agreements. • Partner with Client Success to orchestrate proactive, value-led renewal strategies. • Drive Cross-Functional Revenue Alignment • Partner with Product, Marketing, and RevOps to refine packaging, pricing, and messaging that unlock expansion pathways. • Provide structured feedback loops to inform product roadmap and competitive positioning. • Influence compensation design, capacity planning, and territory modeling to optimize ROI. • Provide senior leadership with regular insights on pipeline health, revenue forecasting, top-account strategies, and strategic opportunities. • Build a High-Performance Leadership Bench • Recruit, mentor, and develop Client Executives capable of operating consultatively across segments. • Foster a collaborative, goal-oriented culture that emphasizes accountability, continuous improvement, and innovation. • Raise standards around deal strategy, account planning, and executive engagement. • Instill forecasting rigor, pipeline hygiene, and data-driven decision-making across the team.

About OfficeSpace: OfficeSpace Software provides the leading AI operating system for the built world, that helps teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact. Role Summary: As our Lead Full Stack Software Engineer, you will own the future of how OfficeSpace builds, hosts, monitors, and deploys AI features, from Chatbots to Customer facing MCP Servers to Autonymous agents that handle day to day facilities management tasks. We move fast. We expect precision. And we trust you to own outcomes. What You’ll Do: - Lead the architecture and production evolution of OfficeSpace’s AI platform. - Design and operate Python-based AI services that integrate deeply with our Ruby on Rails backend and React frontend. - Partner with our Devops team to define best practices for deploying and hosting AI agents - Act as the technical owner for AI reliability—defining guardrails, observability, testing strategies, and failure modes for AI-driven functionality. - Build and evolve full-stack systems with a long-term mindset—maintainable code, extensible architectures, and clean interfaces. - Define and drive performance benchmarks across AI systems, using metrics, profiling, and load testing to improve latency, throughput, and stability. - Design and operate cloud-native, data-intensive systems using GCP, BigQuery, and Kafka to power event-driven and AI-enabled workflows. - Embed quality early—shift-left testing, observability, and validation to ensure predictable, enterprise-ready releases. - Proactively address security, data integrity, and technical debt—especially where AI intersects with customer data and core workflows. - Partner with senior engineers and architects to evaluate designs, align on tradeoffs, and move the system forward. - Mentor engineers through thoughtful code reviews and technical guidance, with room to step into formal people leadership over time. What You Bring: - 7+ years building and evolving production web applications, with demonstrated ownership of complex systems and technical direction. - Strong backend experience (Python or Ruby on Rails preferred; Java, Node.js, or Go welcome) and modern frontend development (React preferred). - Hands-on experience shipping AI-driven features in production—LLM-based systems, automation workflows, or agentic patterns—with an emphasis on safety, observability, and maintainability. - Deep understanding of cloud-native systems (GCP preferred), data platforms (BigQuery), and event-driven architectures (Kafka). - Proven ability to design for enterprise-scale performance, reliability, and security. - Comfort operating as a technical leader—navigating differing opinions, driving alignment, and mentoring peers. - A builder’s mindset. You move with urgency, think long-term, and take ownership from idea to impact. - An early adopter’s curiosity for agentic AI—and the discipline to ship it responsibly. Why OfficeSpace? - High-Performance Culture: At OfficeSpace, we believe in the power of accountability, focus, and drive. Our A-Player team members work together to deliver measurable, meaningful results. We recognize and reward those who push boundaries and achieve excellence. - Ownership and Accountability: We trust our employees to take full ownership of their roles, providing the autonomy to innovate and the support to succeed. We seek individuals who are self-motivated and thrive in an environment where they can drive impactful outcomes. - Technology-Forward: As a company invested in cutting-edge technology, we integrate AI and other advanced solutions across our platform to enhance productivity, customer experience, and process efficiency. Our team members are excited by the potential of AI and proactively explore ways it can drive our success. - Growth Mindset: Continuous learning and improvement are integral to our culture. We encourage our team to embrace challenges, seek knowledge, and develop both personally and professionally. - Innovation and Agility: We foster a dynamic, fast-paced environment where fresh ideas and bold solutions are celebrated. We embrace change and thrive on turning challenges into opportunities, with a team that is agile, proactive, and resilient. - Collaborative, Results-Driven Environment: We value purposeful collaboration that leads to shared success and stronger results. While our team members are independent, they recognize the value of working together to drive our mission forward. - Competitive Benefits and Rewards: OfficeSpace offers comprehensive and competitive benefits packages globally, designed to support our team’s health, well-being, and financial security. We invest in our people so they can excel. OfficeSpace is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. We are committed to basing all employment-related decisions upon valid job-related factors without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, genetic information, military status, veteran status, physical or mental disability, or any other status protected by law.

• You own the engine that drives retention, expansion, and long-term customer value. • As Director of Client Success & Renewals, you lead a high-impact function across mid-market and enterprise accounts—building a system that turns customers into advocates and renewals into predictable revenue. • Build and lead a high-performing Client Success & Renewals function across mid-market segments. • Own net revenue retention (NRR), gross retention, and renewal forecasting accuracy. • Lead, coach, and scale a manager and their team of CSMs and Renewal Specialists. • Design the renewal motion—proactive, data-driven, and expansion-oriented. • Implement AI-driven workflows for health scoring, churn prediction, and renewal risk detection. • Drive executive-level customer engagement for high-value and at-risk accounts. • Partner with Sales, Product, and Support to close feedback loops and improve customer outcomes. • Standardize playbooks for onboarding, adoption, renewal, and expansion. • Use data to identify growth opportunities and optimize account strategies. • Build dashboards and reporting that create visibility into retention performance and risks. • Elevate customer conversations from reactive support to strategic partnership. • Drive operational rigor—clean data, disciplined forecasting, and consistent execution. • Stay ahead of the curve on AI tooling, agentic workflows, and CS technology bringing emerging capability into the team before it becomes standard practice. • Develop and iterate enterprise-grade engagement models that account for complex stakeholder environments, multi-site deployments, and long contract cycles.

About OfficeSpace: OfficeSpace Software provides the leading AI operating system for the built world, that helps teams plan, connect, and perform in the workplace. As a performance-based, PE-backed company, we hire based on merit and a willingness to do what it takes to succeed long-term. You’re a great fit for the role if you’re entrepreneurial, passionate, motivated by building at light speed, and an Agentic AI early adopter. Our world-class teams operate in the US, Canada, and Costa Rica in a culture of trust, respect, growth, and impact. About the role: You own the systems that power how we sell, close, and grow. As our GTM Systems Head, you build and run the infrastructure behind our revenue engine—Salesforce and Dealhub (CPQ) at the core, connected to a modern, AI-enabled ecosystem. This is a hands-on builder role. You shape how data flows, how teams operate, and how automation replaces manual work. We provide the platform. You architect the future. What you’ll do: Drive Strategy, Clarity, and Scale - Turn business needs into systems that win. - Partner across Sales, CS, Finance, and Marketing to deliver scalable solutions - Anticipate risks and surface opportunities before they land - Translate complexity into clear, confident decisions - Build for scale—move fast without breaking the system Own the GTM Engine - Run and evolve the systems that power revenue. - Own Salesforce and the GTM stack—DealHub/CPQ, Gong, Gainsight and other add-on systems (e.g., Salesloft, LinkedIn Sales Navigator, etc.) - Maintain system health—data integrity, performance, and integrations - Prioritize and execute the backlog—resolve what matters fast - Enforce governance—clean builds, disciplined releases, clear documentation - Lead and develop a junior GTM Systems resource—setting priorities, providing coaching, and elevating overall team output Build the AI-Powered Revenue Machine Replace manual work with intelligent systems. - Design AI workflows that eliminate operational drag - Architect agentic automation across GTM - Connect systems to a unified data foundation and semantic layer - Evaluate and deploy AI tools that drive measurable impact What you bring: - 8+ years in GTM Systems, RevOps, or Sales Technology in B2B SaaS - Strong stakeholder partnership—you translate between business needs and technical execution - Deep Salesforce expertise—administration, automation, and data modeling (Admin certification preferred) - Experience with CPQ platforms (DealHub, Salesforce CPQ, or similar) - Familiarity with Gong, Gainsight, or comparable tools - Strong command of quote-to-cash workflows and revenue architecture - Experience building integrations and data pipelines across multiple systems - AI fluency—you design, evaluate, and orchestrate AI agents and workflows in production environments - Hands-on experience with automation and AI workflow tools (n8n, Zapier, Make, or similar) - Comfort working with APIs, event-driven systems, and data models - Proven ability to move fast while managing tradeoffs between rapid enhancements and long-term system integrity / technical debt Why OfficeSpace? - High-Performance Culture: At OfficeSpace, we believe in the power of accountability, focus, and drive. Our A-Player team members work together to deliver measurable, meaningful results. We recognize and reward those who push boundaries and achieve excellence. - Ownership and Accountability: We trust our employees to take full ownership of their roles, providing the autonomy to innovate and the support to succeed. We seek individuals who are self-motivated and thrive in an environment where they can drive impactful outcomes. - Technology-Forward: As a company invested in cutting-edge technology, we integrate AI and other advanced solutions across our platform to enhance productivity, customer experience, and process efficiency. Our team members are excited by the potential of AI and proactively explore ways it can drive our success. - Growth Mindset: Continuous learning and improvement are integral to our culture. We encourage our team to embrace challenges, seek knowledge, and develop both personally and professionally. - Innovation and Agility: We foster a dynamic, fast-paced environment where fresh ideas and bold solutions are celebrated. We embrace change and thrive on turning challenges into opportunities, with a team that is agile, proactive, and resilient. - Collaborative, Results-Driven Environment: We value purposeful collaboration that leads to shared success and stronger results. While our team members are independent, they recognize the value of working together to drive our mission forward. - Competitive Benefits and Rewards: OfficeSpace offers comprehensive and competitive benefits packages globally, designed to support our team’s health, well-being, and financial security. We invest in our people so they can excel. OfficeSpace is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. We are committed to basing all employment-related decisions upon valid job-related factors without regard to race, color, sex (including pregnancy, sexual orientation, and gender identity), age, religion, national origin, genetic information, military status, veteran status, physical or mental disability, or any other status protected by law.

• Own new-logo acquisition across a defined Mid-Market territory—build pipeline, run deals, and close. • Lead buyer-driven, value-based sales cycles with C-level, VP, and Director stakeholders. • Orchestrate AI-assisted prospecting to identify high-intent accounts and create net-new opportunities. • Translate workplace, facilities, and real estate challenges into clear, quantifiable business value. • Deliver sharp, compelling product demos that connect OfficeSpace capabilities to real-world outcomes. • Guide AI-generated proposals, pricing models, and forecasts—ensuring accuracy, clarity, and impact. • Negotiate contracts and commercial terms with confidence and discipline. • Maintain rigorous pipeline hygiene and forecasting using Salesforce and revenue intelligence tools. • Partner with Marketing and Business Development to accelerate deal velocity and improve win rates. • Share frontline market feedback to shape product strategy and go-to-market execution. • Consistently meet—and outperform—new logo revenue targets.

• Lead high-impact strategic initiatives—from idea to execution to measurable business results • Translate executive priorities into clear, AI-enabled execution plans across functions • Orchestrate cross-functional teams to deliver faster, with tighter feedback loops and real-time visibility • Build AI-powered project operating systems (dashboards, copilots, workflows) to increase speed and decision quality • Partner with ELT to prepare board materials, CEO updates, and investor narratives using AI-assisted synthesis • Support the storytelling of the business in a transformative year with increased AI transformation and AI Native product/company • Identify execution risks early—deploy mitigation strategies using predictive insights and scenario modeling • Design and track KPIs that tie initiatives directly to revenue, efficiency, and profitability • Act as a strategic force multiplier—step into critical conversations, unblock decisions, and move work forward.