• Manage and adjust first party property claims, ensuring the highest level of customer service and technical claim file quality. • Secure all pertinent documentation related to the loss. • Assign and manage the activities of independent adjustors and other vendors. • Evaluate loss and policy information to make proper coverage assessments. • Refer cases timely to Claims Manager regarding potential for large loss or coverage concerns. • Establish and maintain adequate and timely indemnity and expense reserves within the examiner's authority or make claim recommendations concerning reserve changes. • Analyze and draft coverage letters as appropriate and communicate coverage positions effectively. • Draft Large Loss reports and participate in Large Loss Committee and/or Reinsurance reviews. • Conduct, coordinate, and proactively handle the cause and origin investigation process and ensure timely identification and pursuit of subrogation. • Inspect losses in the field as necessary.

Role Description Ready to grow your claims career faster than the traditional industry allows? We’re looking for a Travel Claims Handler to join ClaimSorted. This role is ideal for: - A Claims Handler who wants to build their career at a company that rewards performance, not tenure. - Someone with 6+ months of claims experience who is hungry to learn and grow fast. We are not looking for tenure for the sake of it. We are looking for people with talent, ambition, work ethic, and the drive to build a real career. If you join us, we will give you the training and support to become the best Claims Handler possible - from people management to performance management, data, quality, and capacity planning. Our goal is to help you become one of the best claims leaders of the future. Qualifications - Based in the UK or Ireland with work authorisation. - 6+ months of pet claims experience or 12+ months veterinary experience. - Must be APA or CIP qualified. - Fluency in Spanish or Italian is a strong plus. - Strong organisation and ability to prioritise independently. - Comfortable using data to make decisions. - Team-oriented, hardworking, and ambitious. - Experience leading, mentoring, or coaching others is a plus. - Startup or high-growth experience is a plus. Requirements - Handle claims end to end: from first notification of loss through to settlement. - Communicate with policyholders throughout the claims journey, ensuring a clear and positive experience. - Review documentation, verify coverage, and assess liability accurately. - Set appropriate reserves and manage claims within your authority. - Identify potential fraud indicators and escalate appropriately. - Maintain accurate and thorough claims records for audit and compliance. - Contribute to continuous improvement by flagging process inefficiencies. Benefits - Competitive salary beyond the industry standard. - Quarterly performance bonus: up to 15% of quarterly salary. - Equity participation: stock options as an early-stage team member. - Health insurance. - Pension contributions. - 28 days annual leave. - Accelerated promotion track in a high-growth environment.

• Serves as a subject matter expert for the entire ceded reinsurance process within Claims • Reviews all reinsurance claims completed by team members • Participates in department projects • Serves as the primary contact for Claims Leadership and IT • Reviews and processes ACH rejection notices for CLMS and ClaimCenter • Leads and monitors the workload in the coding and closeout process • Reviews and validates all reinsurance work completed by team members • Manages reinsurance inquiries by triaging, assigning, and tracking responses • Participates in department and corporate projects • Partners with IT to enhance and maintain ceded reinsurance reporting capabilities • Performs and tracks annual access audits • Provides training and guidance to team members on ceded reinsurance processes

Role Description The Multi-Line Claim Consultant is responsible for the investigation and adjustment of assigned general liability, premises liability, and bodily injury claims within a national account environment. This role manages claims from assignment through resolution (cradle to grave), including files with significant litigation exposure, while ensuring compliance with CCMSI claim handling standards, client-specific instructions, and applicable state laws. This position supports a highly engaged national client and requires exceptional responsiveness, thorough documentation, and consistent communication. While claims may be handled nationwide, the portfolio includes a significant concentration of claims in Missouri, Pennsylvania, Kentucky, and Tennessee, making experience with those jurisdictions highly desirable. This position is designed for experienced liability adjusters with 5+ years of claim handling experience who can independently manage complex liability claims and provide exceptional client service in a fast-paced environment. The successful candidate will be comfortable handling bodily injury and premises liability exposures while balancing competing priorities across multiple accounts. Approximately 30% of the caseload may involve litigated claims, making litigation management experience and the ability to effectively manage defense counsel critical to success. This is a true liability adjuster role responsible for cradle-to-grave claim handling and is not an HR or consulting position. Qualifications - 5+ years of multi-line liability claim handling experience - Experience and confidence handling attorney-represented, complex, and litigated files - Strong experience handling general liability, premises liability, and bodily injury claims - Demonstrated litigation management experience, including working directly with defense counsel and managing litigated files - Experience handling claims in one or more of the following jurisdictions: Missouri, Pennsylvania, Kentucky, Tennessee - Active adjuster license in Missouri, Pennsylvania, Kentucky, or Tennessee required (one or more required) - Ability to independently manage a moderate to complex caseload - Strong investigative, analytical, negotiation, and decision-making skills - Demonstrated ability to provide detailed, responsive client service - Excellent written and verbal communication skills - Strong organizational skills and diary management practices - Ability to work independently in a remote environment - Proficiency with Microsoft Office applications - Reliable, predictable attendance during business hours Requirements - Familiarity with hospitality, entertainment, recreation, tourism, amusement, or similar guest-facing operations is a plus - Exposure to significant injury claims involving fractures, surgeries, traumatic brain injuries, or other serious bodily injury allegations is preferred - Active licenses in multiple states, particularly MO, PA, KY, and TN - Prior Third Party Administrator (TPA) experience - Experience handling high-touch national account programs - Experience conducting coverage evaluations and coverage position analysis - Experience preparing and issuing tender letters - NY Adjusters license is a huge plus Benefits - 4 weeks paid time off that accrues throughout the year in accordance with company policy + 10 paid holidays in your first year - Comprehensive benefits: Medical, Dental, Vision, Life, and Disability Insurance - Retirement plans: 401(k) and Employee Stock Ownership Plan (ESOP) - Career growth: Internal training and advancement opportunities - Culture: A supportive, team-based work environment