Norstella

Title: RWD Engagement Manager Company: Norstella Location: Remote, United States Employment Type: Full Time Job ID: R-1751 Job Description: Why Norstella? Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, we help our clients: - Assess the market need and competitive landscape - Know precisely which drugs to prioritize in their portfolio - Find out where the launch difficulties will be—before they’re difficulties - Track and improve market access post-launch By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. At Norstella, we don’t just deliver information and insights. We deliver answers you can act on. About The Role: As a Norstella RWD Engagement Manager, you will own the end-to-end success of client engagements, ensuring reliable delivery, operational efficiency, and strong client outcomes across Norstella’s Real-World Data solutions. This role is centered on technical RWD knowledge, execution excellence, client relationship management, and cross-functional coordination, rather than traditional consulting or advisory work. You will act as the primary client success owner for assigned engagements—overseeing timelines, deliverables, communications, and internal alignment to ensure clients realize sustained value from Norstella’s RWD offerings. You will work closely with delivery, data, product, and client support teams to translate client objectives into executable plans, manage day-to-day operations, and drive consistent, high-quality outcomes. This role is well-suited for a leader who thrives at the intersection of client partnership, operational rigor, RWD knowledge (Open Claims, Closed Claims, EMR data), and team coordination, and who is motivated by improving processes, scaling delivery, and enabling long-term client satisfaction and retention. Key Responsibilities – Client Success & Relationship Management - Serve as the primary point of contact for assigned RWD clients. - Establish clear success criteria, delivery plans, and communication cadences. - Proactively manage expectations, risks, and dependencies. - Lead end-of-engagement reviews and hand-offs to Client Support. - Partner with renewal teams to support expansion and growth. Key Responsibilities – Operational Execution & Delivery Excellence - Own execution oversight for RWD engagements. - Coordinate across internal delivery, data, product, and support teams. - Ensure adherence to engagement management standards and documentation. - Maintain project tracking and reporting. - Identify and drive process and workflow improvements. Key Responsibilities – Team Leadership & Collaboration - Guide and coordinate team members across workstreams. - Support mentorship and development of junior staff. - Foster strong cross-functional collaboration. - All other duties, as assigned. Required Experience - Master’s degree in life sciences, data science, biostatistics, epidemiology, public health, health economics, or related field - 5–6 years of experience in client success, engagement management, and delivery operations. - 1-2 years of experience in coding with SQL - Domain knowledge in working with commercial, market access, HEOR and epi clients - Experience managing multiple concurrent client engagements with life sciences. - Significant experience working with Real-World Data (Open Claims, Closed Claims, EMR data) and supporting life sciences delivery models. - Strong organizational, communication, and stakeholder management skills. Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa. The expected base salary for this position ranges from $150,000 to $180,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus. Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.

VP/Senior Director, Commercial Enablement & GTM Execution Company: Norstella Location: Remote, United States Employment Type: Full Time Job ID: R-1963 Description About Norstella: Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle — from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: • Accelerate the drug development cycle • Assess competition and bring the right drugs to market • Make data driven commercial and financial decisions • Match and recruit patients for clinical trials • Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella’s investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. The Role: VP/Senior Director, Commercial Enablement & GTM The Senior Director, Commercial Enablement & GTM Execution is a senior commercial performance leader responsible for elevating the productivity, capability, and measurable impact of Norstella’s revenue-generating teams. This role leads Norstella’s GTM enablement strategy with an AI-first mindset, ensuring GTM priorities are translated into consistent, high-impact field execution across Business Units. This role leads a team of BU-aligned Commercial Enablement managers and owns the GTM enablement execution model, providing strategic direction and governance across launch readiness, operating rhythms, and sales force effectiveness. The Senior Director serves as a true “Performance Partner” to commercial leadership—embedding a coaching culture, driving talent development, and co-owning revenue performance with BU leaders. Through close cross-functional partnership with GTM and commercial teams, the role ensures training programs, learning paths, and sales assets are strategically aligned to drive consistent, measurable execution across field teams to deliver bookings, expansion, and retention goals across Norstella’s portfolio. Responsibilities: GTM & Commercial Enablement • Own the end-to-end GTM execution framework for Norstella, ensuring consistent enablement standards, methodologies, and field readiness across Business Units. • Partner with Product Marketing, BU GTM leaders, Solution Consulting, Revenue Operations, and Customer Success to translate GTM strategy into executable sales motions, value narratives, and plays. • Serve as the senior enablement lead for major GTM initiatives, product launches, and portfolio-wide changes impacting the commercial organization. People Leadership & Team Management • Lead, coach, and develop BU-aligned Commercial Enablement GTM Execution leaders, positioning each as a trusted “Performance Partner” to their respective business unit—setting clear expectations for commercial impact, prioritization, and stakeholder engagement. • Establish a common enablement operating model while allowing for BU-specific customization based on market, buyer, and solution complexity. • Build and scale a structured sales coaching framework that equips BU enablement leaders to observe, assess, and develop commercial reps—moving beyond content delivery to active performance coaching grounded in call data, pipeline health, and competency assessments. • Champion a talent development agenda within commercial teams, partnering with Sales and HR leaders to define role competency profiles, identify high-potential sellers, and co-create individualized growth plans that directly link learning to performance outcomes. Launch Readiness & Commercial Enablement • Own commercial launch readiness governance, including readiness criteria, training plans, certification, and field communications. • Ensure teams are prepared to sell, expand, and retain through coordinated training, tools, and content. • Oversee continuous learning strategies and integration of GTM content into onboarding programs for faster time-to-productivity and sustained performance. Tools, Process & Enablement Infrastructure • Partner with Commercial Enablement Operations to ensure effective adoption and optimization of enablement tools (e.g., Highspot, Salesforce, LMS, Conversation Intelligence). • Collaborate with Revenue Operations to align enablement with sales processes, CRM workflows, forecasting, and performance management. • Lead with an AI-first mindset: champion the strategic integration of AI tools (e.g., generative AI content creation, AI-powered coaching assistants, conversation intelligence, and predictive analytics) to scale enablement capacity, personalize seller development, and deliver real-time, insight-led selling experiences across Norstella’s commercial teams. Stakeholder Engagement & Governance • Act as the senior enablement orchestrator across Product, Marketing, Sales, CS, Analytics, and Operations. • Establish forums and communication cadences that drive alignment, prioritization, and continuous improvement in GTM execution. • Represent the voice of the field in GTM planning and post-launch retrospectives. Measurement & Impact • Define, own, and continuously refine a Commercial Performance Measurement Framework that ties enablement investment directly to commercial outcomes—including pipeline generation, win rates, average deal size, sales cycle velocity, quota attainment, retention, and expansion revenue across Business Units. • Establish a regular Commercial Performance Review cadence with BU GTM and Sales leaders, presenting data-driven scorecards that connect enablement program participation and skill attainment to leading and lagging sales indicators. • Leverage AI-powered analytics and conversation intelligence to surface coaching insights, identify skill gaps at scale, and proactively inform enablement prioritization based on real commercial performance signals. Qualifications: • 8–10+ years of experience in Commercial Enablement, Revenue Enablement, GTM Enablement, or related roles. • Proven experience leading and developing enablement managers in a matrixed, multi-BU environment. • Strong background supporting complex B2B solutions, ideally within Pharma, Biotech, Healthcare, or Life Sciences (RWD / RWE experience strongly preferred). • Demonstrated success operationalizing GTM strategy into scalable, repeatable field execution. • Exceptional communication, change leadership, and stakeholder management skills. • Proven experience building or leading a structured sales coaching program, with a track record of improving individual and team-level commercial performance through deliberate, data-informed coaching practices. • Demonstrated ability to build and own a Commercial Performance Measurement Framework; experience presenting quantified enablement ROI (e.g., impact on quota attainment, ramp time reduction, win rate improvement) to executive leadership. • Active practitioner of AI tools in an enablement or commercial context; ability to evaluate, pilot, and scale AI-powered enablement solutions and articulate their business case to cross-functional stakeholders. Preferred qualifications: • Experience with enablement and GTM technology ecosystems (Highspot, Salesforce, Gong, Docebo, etc.). • Advanced proficiency in executive storytelling and data visualization; hands-on experience leveraging AI tools including Microsoft Copilot, Claude, generative AI platforms, and AI-powered coaching or analytics tools to accelerate enablement output and seller performance. • Familiarity with sales methodologies, account growth frameworks, and complex buying group dynamics. • Strong program management and operating model design experience. What Success Looks Like • Consistent, high-quality GTM execution across all Business Units. • Field teams that are launch-ready, confident, and productive. • Clear enablement standards with flexibility for BU-specific needs. • Strong adoption of enablement tools, content, and processes. • A data-driven Commercial Performance Measurement Framework in place, with regular executive reporting linking enablement programs to quota attainment, ramp time, win rates, and retention metrics. • BU-aligned Commercial Enablement leaders recognized as trusted Performance Partners by their respective commercial leaders, actively participating in QBRs, pipeline reviews, and talent discussions. • An AI-enabled enablement function operating at scale—with adopted tools, measurable efficiency gains, and a team fluent in leveraging AI to continuously improve seller capability and commercial outcomes. Location: Remote US Our Guiding Principles for success at Norstella: 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa. Benefits: • Medical and Prescription Drug Benefits • Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) • Dental & Vision Benefits • Basic Life and AD&D Benefits • 401k Retirement Plan with Company Match • Company Paid Short & Long-Term Disability • Paid Parental Leave • Paid Time Off & Company Holidays Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus. Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you. All legitimate roles with Norstella will be posted on Norstella’s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella.

Title: RWD Engagement Manager Job Description: Location: Remote, United States Employment Type: Full Time Job ID: R-1751 Why Norstella? Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Citeline, Evaluate, MMIT, Panalgo, and The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, we help our clients: - Assess the market need and competitive landscape - Know precisely which drugs to prioritize in their portfolio - Find out where the launch difficulties will be—before they’re difficulties - Track and improve market access post-launch By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. At Norstella, we don’t just deliver information and insights. We deliver answers you can act on. About The Role: As a Norstella RWD Engagement Manager, you will own the end-to-end success of client engagements, ensuring reliable delivery, operational efficiency, and strong client outcomes across Norstella’s Real-World Data solutions. This role is centered on technical RWD knowledge, execution excellence, client relationship management, and cross-functional coordination, rather than traditional consulting or advisory work. You will act as the primary client success owner for assigned engagements—overseeing timelines, deliverables, communications, and internal alignment to ensure clients realize sustained value from Norstella’s RWD offerings. You will work closely with delivery, data, product, and client support teams to translate client objectives into executable plans, manage day-to-day operations, and drive consistent, high-quality outcomes. This role is well-suited for a leader who thrives at the intersection of client partnership, operational rigor, RWD knowledge (Open Claims, Closed Claims, EMR data), and team coordination, and who is motivated by improving processes, scaling delivery, and enabling long-term client satisfaction and retention. Key Responsibilities – Client Success & Relationship Management - Serve as the primary point of contact for assigned RWD clients. - Establish clear success criteria, delivery plans, and communication cadences. - Proactively manage expectations, risks, and dependencies. - Lead end-of-engagement reviews and hand-offs to Client Support. - Partner with renewal teams to support expansion and growth. Key Responsibilities – Operational Execution & Delivery Excellence - Own execution oversight for RWD engagements. - Coordinate across internal delivery, data, product, and support teams. - Ensure adherence to engagement management standards and documentation. - Maintain project tracking and reporting. - Identify and drive process and workflow improvements. Key Responsibilities – Team Leadership & Collaboration - Guide and coordinate team members across workstreams. - Support mentorship and development of junior staff. - Foster strong cross-functional collaboration. - All other duties, as assigned. Required Experience - Master’s degree in life sciences, data science, biostatistics, epidemiology, public health, health economics, or related field - 5–6 years of experience in client success, engagement management, and delivery operations. - 1-2 years of experience in coding with SQL - Domain knowledge in working with commercial, market access, HEOR and epi clients - Experience managing multiple concurrent client engagements with life sciences. - Significant experience working with Real-World Data (Open Claims, Closed Claims, EMR data) and supporting life sciences delivery models. - Strong organizational, communication, and stakeholder management skills. Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa. The expected base salary for this position ranges from $150,000 to $180,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.

Title: Director, Data Science Job Description: Company: Norstella Location: Remote, United States Employment Type: Full Time Job ID: R-1969 Description Why Norstella? Norstella unites market-leading companies that all have a shared goal of improving patient access. Each organization (Evaluate, MMIT, Panalgo, Citeline and The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, we help our clients: - Assess the market need and competitive landscape - Know precisely which drugs to prioritize in their portfolios - Find out where the launch difficulties will be—before they’re difficulties - Track and improve market access post-launch By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. At Norstella, we don’t just deliver information and insights. We deliver answers you can act on. The Team: Our dedicated Data Science team is at the forefront of revolutionizing pharma intelligence and how patients gain access to life-saving therapies. Armed with cutting-edge technology and a passion for innovation, we leverage the vast landscape of data to extract actionable insights that drive informed decision making. Our unique collaborative approach fosters a dynamic synergy between data science and product development. Our deep expertise in machine learning, artificial intelligence, advanced statistical modelling, and big data, combined with our domain knowledge, enables us to deliver comprehensive solutions that empower our clients to stay ahead in a rapidly evolving industry. The Role: As Director of Data Science at Norstella, you will set the strategic vision for our data science capabilities and lead a high-performing team of data scientists and engineers. You will be a technical authority and a people-first leader — building talent, shaping culture, and delivering AI-powered solutions that have a direct impact on patient access to life-saving therapies. - Define and own the data science strategy, aligning closely with product, engineering, and executive leadership to drive roadmap prioritization - Lead, mentor, and grow a team of data scientists and ML engineers — fostering a culture of excellence, curiosity, and continuous learning - Build and develop talent: recruit top-tier data science professionals, design career development frameworks, and create pathways for growth at all levels - Champion the adoption of GenAI, Agentic AI, and LLM-powered architectures across the organization — defining reference frameworks for tool use, code interpretation, retrieval-augmented generation (RAG), and multi-agent workflows - Collaborate with product leadership to identify, elaborate, and prioritize high-impact projects - Oversee the delivery of AI-enabled microservices in collaboration with content and product engineering teams - Define and evolve engineering standards, best practices, and architectural patterns for scalable, production-grade AI systems - Stay at the cutting edge of AI/ML research; deliver regular presentations to internal stakeholders on emerging trends and their strategic implications - Partner cross-functionally to ensure data science solutions are operationalized effectively and drive measurable business value - All other duties, as assigned. Requirements: - 10+ years of experience developing and deploying AI/ML applications and delivering data-driven solutions at scale - Demonstrated experience leading and managing data science teams, including hiring, performance management, and talent development - Proven track record of building and scaling high-performing teams — including designing leveling frameworks, mentorship programs, and succession planning - Deep hands-on expertise in Generative AI, Large Language Models (LLMs), Agentic AI systems, and advanced NLP/Deep Learning techniques - Practical experience with LLM application design: prompt engineering, retrieval-augmented generation (RAG), model fine-tuning, tool use, and multi-agent orchestration frameworks (e.g., LangChain, LlamaIndex, AutoGen) - Graduate degree (Master's or PhD) in Computer Science, Engineering, Statistics, or a related quantitative discipline, or equivalent professional experience - Strong command of Python and core data science libraries (Pandas, NumPy, scikit-learn, PyTorch/TensorFlow) - Deep understanding of CS fundamentals, computational complexity, and algorithm design - Experience architecting and delivering large-scale distributed systems in an agile environment, including rapid prototyping and iterative development - Excellent communication and stakeholder management skills — able to translate complex technical concepts for executive and non-technical audiences Preferred Qualifications: - PhD in Computer Science with an AI/ML research focus and publications in top-tier venues - Experience in the healthcare or life sciences domain; familiarity with applying AI to pharmaceutical or market access data - Hands-on experience with AWS ML infrastructure: SageMaker, Lambda, S3, Snowflake, and related services - Experience with knowledge graphs, structured reasoning, and hybrid retrieval architectures - Prior experience operating at Director level or equivalent in a fast-paced, data-driven organization Benefits: - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays Please note- all candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa. The expected base salary for this position ranges from $225,000 to $300,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to a base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus. Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero-tolerance policy to any form of discrimination, abuse or harassment.

Title: Technical Project Manager Job Description: Company: Norstella Location: Remote, United States Date Posted: May 13, 2026 Employment Type: Full Time Job ID: R-1957 Description Why MMIT? At MMIT (https://www.mmitnetwork.com/), we provide our healthcare clients with a transparent, structured view of complex drug coverage information. We are a company that values: - Collaborative teams focused on meeting goals and delivering value - Continuous learning and opportunity to grow We answer the &ldquo;what&rdquo; and the &ldquo;why&rdquo; related to drug coverage and reimbursement, leveraging technology, research, and industry experts to make sense of how and why specific pharmaceutical drugs are covered. Physicians and pharmacies use our data and applications to understand what drugs are available to patients and how they are covered by health plans. Pharmaceutical manufacturers trust our data to understand how their drug and competitive drugs are covered, which helps forecast performance and tune strategy. Job description The Technical Project Manager (TPM) serves as the MMIT lead client facing technical point of contact throughout the implementation process and is responsible for presenting technical requirements, standard deployment plans and workflows, and answering technical and implementation questions. The TPM is responsible for establishing a cadence for successful internal and client communication including meetings with key stakeholders. The PM maintains and communicates the project plan/timeline with an acute understanding of the critical path, milestones, dependencies, and impact to client satisfaction. They are critical to issue resolution by assessing, escalating, and managing to mitigation. The Client Delivery Team (CDS) leads and coordinates project teams end-to-end for MMIT. They deliver implementation projects in scope and on-time while adhering to effective risk management practices. This team is critical in ensuring the needs of the client and MMIT are balanced and escalated as necessary. Responsibilities: - Manage large projects from potentially new designs, integrations, production, and test - Develop comprehensive project plans that merge requirements with company goals and coordinate with various managers and technical personnel during all project phases, from early adoption to GA - Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables - Proactive client communication through participation in regular scheduled meetings with sponsors and stakeholders. - Monitors the product/program/project from initiation through delivery, interfacing with customer on all matters. - Create client facing and internal documentation in support of post-sale activities such as requirements documentation, Gantt charts, project plans, checklists, meeting minutes, meeting agendas, etc. - Develops and maintains knowledge of EA products and benefits, and shares that information with CDS - Serves as the trusted advisor and ensures project and change management follow best practices. - Build, cultivate, and develop strategic relationships cross functionally in the organization - Ensures consistent risk management: identification, escalation, mitigation for contingency plans/actions. Qualifications - Bachelor&rsquo;s degree - 5-7 years of project management or relevant experience - 1-3 years of technical project management or relevant experience - Experience implementing data solutions for large-scale clients - Experience managing multiple projects simultaneously - Experience managing cross-functional, technical teams - Communicate with a high degree of creativity, self-confidence, and persuasiveness - Passionate about process; constantly on the lookout for inefficiencies that can be improved - Excellent presentation, oral and written communication skills to coordinate with team members, vendors, and management - Self-motivated and able to provide results with minimal supervision - Healthcare IT, Pharma Analytics experience preferred - PMP preferred Additional Information Travel: < 20% Location: Remote or Office based Our Guiding Principles for success at Norstella:  01:  Bold, Passionate, and Mission-First   02:  Integrity, Truth, and Reality  03:  Kindness, Empathy, and Grace  04:  Resilience, Mettle, and Perseverance  05:  Humility, Gratitude, and Learning  Benefits: - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa. The expected base salary for this position ranges from $100,000 to $120,000. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus. Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we&rsquo;re just as excited about you. All legitimate roles with Norstella will be posted on Norstella&rsquo;s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella,

Vice President, Account Management Location: Remote, USA Job Description: Company: Norstella Location: Remote, United States Date Posted: May 11, 2026 Employment Type: Full Time Job ID: R-1926 Description About Norstella: Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle &mdash; from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: &bull; Accelerate the drug development cycle &bull; Assess competition and bring the right drugs to market &bull; Make data driven commercial and financial decisions &bull; Match and recruit patients for clinical trials &bull; Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella&rsquo;s investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. About Evaluate: Evaluate is a global company providing outstanding market intelligence services for the Pharmaceutical, Medical Device, Financial and Consulting sectors, through the Evaluate Pharma&reg;, Evaluate Medtech&reg;, Evaluate Omnium and Evaluate Vantage&reg; online brands. Our international clients in Pharma and Biotech, Medtech, Banking and Consultancy regard Evaluate Pharma&reg; as the industry&rsquo;s gold standard for timely and accurate analysis of reported drug sales, consensus sales forecasts, R&D pipeline, markets and comprehensive company financials. To amplify the ability to make critical decisions, Evaluate is proud to become part of Norstella &ndash; an organization that unites four market-leading companies with a shared goal: to improve patient access to life-changing therapies. We are stronger together &ndash; and as a Norstella company, Evaluate plays a key role in helping to connect the dots from pipeline to patient. The Role: Sales Manager The Evaluate Sales Manager is responsible for leading a team of approximately five sales professionals to drive new bookings and renewal growth across Evaluate&rsquo;s portfolio. This role is critical to the continued success of Evaluate&rsquo;s commercial organization. The ideal candidate thrives in a results driven environment, consistently elevates team performance, and exceeds pipeline and revenue targets. As a consultative seller and people leader, the successful candidate will bring a strong personal track record of enterprise sales performance, deep understanding of pharmaceutical commercial strategy, and a relentless drive to win. This role requires strong leadership, industry expertise, and the ability to build and maintain senior level stakeholder relationships across client organizations. Responsibilities: - Create and sustain a culture of Winning, Growth, and Belonging - Drive hyper growth to exceed monthly, quarterly, and annual sales targets for both new bookings and renewals - Set clear focus, priorities, and expectations for the team, and support disciplined execution - Enforce and maintain best in class pipeline hygiene and forecasting accuracy - Take a hands on approach to sales planning, opportunity management, and deal strategy, supporting account specific planning and execution - Identify and capitalize on new business opportunities, whitespace, and evolving market and client trends - Generate sales growth through both traditional enterprise sales motions and creative, value based commercial strategies - Recruit, develop, and retain top tier commercial talent - Build and maintain strong, trusted relationships with senior level client stakeholders to maximize lifetime account value - Apply effective communication, consultative selling, and negotiation frameworks to grow Evaluate solutions within existing and new client accounts - Partner closely with Sales Leadership, Marketing, Product, and Customer Success teams to develop and execute account development strategies - Provide accurate, timely pipeline reporting and revenue forecasts - Lead weekly pipeline and deal reviews to ensure clear understanding of client needs, buying triggers, competitive dynamics, and next actions - Keep the team motivated, engaged, and aligned to business objectives at all times - Ad hoc duties as assigned (All Responsibilities need to end with this bullet) Qualifications: - Bachelor&rsquo;s Degree (BS / BSc preferred); MBA a plus - 10+ years of commercial experience, including 5+ years in a sales leadership role - Proven success managing and closing complex data, analytics, or SaaS solutions sold to pharma and biotech customers, particularly in areas such as: - Commercial intelligence and forecasting - Portfolio and asset valuation - Competitive intelligence - Market assessment and lifecycle planning - Demonstrated ability to operate effectively in complex, multi stakeholder environments, driving new logo acquisition, account expansion, and renewals - Deep understanding of enterprise sales processes, pipeline management, and best practice selling motions across mid market and large global pharmaceutical organizations - Emotionally intelligent leader with strong coaching, influencing, and stakeholder management skills - Location: Remote US Our Guiding Principles for success at Norstella: 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa. Benefits: &bull; Medical and Prescription Drug Benefits &bull; Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) &bull; Dental & Vision Benefits &bull; Basic Life and AD&D Benefits &bull; 401k Retirement Plan with Company Match &bull; Company Paid Short & Long-Term Disability &bull; Paid Parental Leave &bull; Paid Time Off & Company Holidays Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus. Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law. Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we&rsquo;re just as excited about you. All legitimate roles with Norstella will be posted on Norstella&rsquo;s job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process.

Support project management by guiding strategic direction and delegating tasks, oversee research for insights, and assist in training junior staff to ensure project timelines and deliverables are met effectively.

Strategic Account Manager, Senior Director Location: Remote, United States Company: Evaluate Employment Type: Full Time Job ID: R-1883 Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle &mdash; from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: &bull; Accelerate the drug development cycle &bull; Assess competition and bring the right drugs to market &bull; Make data driven commercial and financial decisions &bull; Match and recruit patients for clinical trials &bull; Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella&rsquo;s investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. Evaluate: Evaluate is a global company providing outstanding market intelligence services for the Pharmaceutical, Medical Device, Financial and Consulting sectors, through the Evaluate Pharma&reg;, Evaluate Medtech&reg;, Evaluate Omnium and Evaluate Vantage&reg; online brands. Our international clients in Pharma and Biotech, Medtech, Banking and Consultancy regard Evaluate Pharma&reg; as the industry&rsquo;s gold standard for timely and accurate analysis of reported drug sales, consensus sales forecasts, R&D pipeline, markets and comprehensive company financials. To amplify the ability to make critical decisions, Evaluate is proud to become part of Norstella &ndash; an organization that unites four market-leading companies with a shared goal: to improve patient access to life-changing therapies. We are stronger together &ndash; and as a Norstella company, Evaluate plays a key role in helping to connect the dots from pipeline to patient. The Role: In this role as Strategic Account Management, Senior Director, you will be strategically focused on driving sales growth from some of Evaluate&rsquo;s largest clients including the top pharmaceutical manufacturers, their suppliers, and advisors. This position will focus on sales execution, individually and as part of a team, by growing and retaining an assigned group of client accounts. You will apply the Evaluate sales methodology to achieve sales quotas and the company&rsquo;s commercial objectives. Reporting to the SVP, Strategic Accounts Americas, this is an excellent opportunity if you are highly motivated to deliver outstanding sales performance within a high-growth SaaS business. We are looking for a sales hunter, a self-starter with excellent business acumen and a growth-mindset. This role is ideal if you are achievement-oriented and believe in driving individual and team-based performance to exceed pipeline growth and sales goals. You will be consultative seller, driven to succeed, and love working at pace as part of a diverse global team. Responsibilities: &bull; Achieve or exceed sales goals within your client base &bull; Manage the entire sales pipeline from prospecting to closing the sale, managing to a weekly/ monthly opportunity progression cadence &bull; Develop outstanding and multi-threaded professional relationships to maximise lifetime value of each account &bull; Hunt for additional syndicated product and/or Services sales for Evaluate and referrals into other Norstella companies &bull; Devise and execute territory and account development plans to assure quota achievement &bull; Use a range of communication, sales and negotiation frameworks to grow sales to assigned clients &bull; Share feedback from client interactions and strive to deliver more value to Evaluate Customers &bull; Follow-up all SQLs to establish additional opportunities within assigned accounts and record activities in Salesforce &bull; Ad hoc duties as assigned How You&rsquo;ll Succeed: &bull; Your success will be measured by achievement of assigned sales quota/s, including Subscription and Consulting & Analytics sales within your client base &bull; Collaborate with your Account Management team members on shared accounts, and Sales Leaders, Marketing and Customer Success to devise and pursue Account Development strategies &bull; Generate sales growth through traditional and professionally creative methods &bull; Provide accurate and up-to-date sales pipeline reports and sales forecasts on a weekly basis &bull; Enjoy what you are doing and have fun! Qualifications: &bull; You have a track record of quota achievement, hunting and closing business with large B2B clients &bull; You have experience selling to pharmaceutical and/or life sciences consulting clients &bull; You have experience selling business data/intelligence or SaaS solutions that drive ACV growth &bull; You understand how analysis and information supports strategic decision making &bull; You have proven ability to plan, prepare, execute, and review professional meetings to achieve commercial objectives and win/win outcomes with clients &bull; You have an ability to establish rapport quickly with a demanding and expert client base &bull; You have experience in utilising Microsoft Office applications and CRM systems (Salesforce) &bull; You have grit and resilience with a can-do attitude! Location: Remote US Our Guiding Principles for success at Norstella: 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning Benefits: &bull; Medical and Prescription Drug Benefits &bull; Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) &bull; Dental & Vision Benefits &bull; Basic Life and AD&D Benefits &bull; 401k Retirement Plan with Company Match &bull; Company Paid Short & Long-Term Disability &bull; Paid Parental Leave &bull; Paid Time Off & Company Holidays The expected base salary for this position ranges from $150,000 to $160,000 plus commissions. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus. Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

Title: Senior Analytic Consultant, IHD Support Job Description: Location: Remote, United States About Norstella: Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle &mdash; from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:  - Accelerate the drug development cycle  - Assess competition and bring the right drugs to market  - Make data driven commercial and financial decisions - Match and recruit patients for clinical trials - Identify and address barriers to therapies   Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella&rsquo;s investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. The Role: Senior Analytic Consultant, IHD Support The Senior Analytic Consultant, IHD Support plays a key role in supporting our clients on utilizing Instant Health Data (IHD), a next-generation healthcare data analytics platform to help improve the quality and efficiency of medical research. In this role, the Senior Analytic Consult will be at the forefront of engaging IHD&rsquo;s customers, advising on analytic and implementation considerations, and collaborating on product development to ensure our customers are successful in using IHD to address all their health care research needs. The ideal candidate for this position will have a strong interest in healthcare and technology, excellent quantitative skills, and experience analyzing large databases. The candidate must also possess excellent written and verbal communication skills so as to work effectively in cross-functional internal teams and communicate externally with clients. An ability to work in a fast-paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism is crucial to this role. Key Responsibilities: - Become an expert in the features, benefits, and applications of IHD and new products. Become proficient with a variety of large, complicated healthcare datasets. - Collaborate with clients to understand project requirements and objectives related to health data analysis and provide guidance around implementation in IHD. - Establish a relationship with and provide ongoing support to clients, addressing queries and offering guidance in leveraging data insights effectively. - Design and lead technical trainings, 1-on-1, or small group working sessions with IHD users. - Prepare training materials and documentation for both internal and external audiences. - Collaborate with cross-functional teams on strategic planning and operational processes to advance analytics platform. Propose and support the deployment of new platform features. - Contribute to question generation, protocol development and project build out for internal and external research & development projects. - All other duties, as assigned. Qualifications: - Master&rsquo;s degree or a PhD in a related field (e.g., Health Informatics, Biostatistics, Epidemiology, Public Health, or a related discipline). - Minimum 5+ years of relevant experience in outcomes research, health economics, epidemiology, at consulting for life sciences companies or academic setting. - Demonstrated strong analytical, organizational, and creative problem solving with the ability to interpret complex data sets and generate meaningful insights. - Strong understanding of and experience working with various healthcare sources and/or real-world data (RWD) (e.g., claims, EHR, hospital, registry, etc.). - Experience in utilizing statistical methods for data analysis. Proficiency in statistical software such as R or Python is a plus. - Strong communication and presentation skills to convey technical information to non-technical stakeholders. Experience in a customer support or customer facing role is a plus. - Detail-oriented mindset with the ability to prioritize tasks and meet project deadlines. - Experience working collaboratively in a team-oriented environment. Please Note - All candidates must be authorized to work in the United States. We do not provide visa sponsorship or transfers. We are not currently accepting candidates who are on an OPT visa. The expected base salary for this position ranges from $110,000 to $120,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus. Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.