NextGen Federal Systems

Role Description The Manager, Global Compensation is responsible for building, implementing, and maintaining global compensation programs across the U.S. and India. This role will establish the foundational compensation structure—including job architecture, salary structures, governance frameworks, and incentive plan administration—and ensure these programs are scalable, competitive, compliant, and aligned with business strategy. This role operates as the primary compensation authority within HR Shared Services, bringing structure, consistency, and discipline to compensation practices while enabling informed and defensible decision-making across the organization. The role requires a balance of strategic thinking, operational execution, and people leadership in a fast-paced and evolving environment. Qualifications - Bachelor’s degree in Human Resources, Business, Finance, or related field. - Or, any combination of education and experience which would provide the required qualifications for the position. Requirements - 7+ years of progressive compensation experience. - 2+ years of people leadership experience, including delegation, coaching, and oversight of compensation-related work. - Experience building or significantly enhancing compensation structures and frameworks. - Experience supporting compensation programs in a global environment (U.S. required; India preferred). - Experience advising HR and business leaders on compensation decisions. - Experience partnering with Finance on compensation planning, budgeting, or incentive programs. - Experience working within Workday or similar HCM system preferred. Company Description NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Key Responsibilities - Compensation Strategy & Structure Development - Build and implement global job architecture, including job leveling and career frameworks. - Design and establish salary structures, compensation frameworks, and market positioning strategies for the U.S. and India. - Translate company compensation philosophy into clear, actionable guidelines. - Develop and implement compensation policies, standards, and governance frameworks. - Analyze market trends and compensation data to ensure programs remain competitive and aligned with organizational objectives. - Incentive Plan Strategy & Governance - Partner with Finance and HR Leadership to design, implement, and maintain organization-wide incentive plans and programs. - Support the administration and governance of leadership incentive programs and other company-wide variable compensation initiatives. - Establish eligibility guidelines, governance standards, and compensation treatment for incentive programs. - Partner with Sales Operations to ensure alignment and accurate administration of sales variable incentive plan eligibility and compensation-related impacts within HR systems. - Ensure compensation programs and incentive plans are aligned with company philosophy, budgeting practices, and workforce strategy. - Governance & Decision Frameworks - Establish compensation approval processes and guardrails to ensure consistency and control. - Review and approve complex or high-impact compensation decisions. - Reduce ad hoc and inconsistent practices by implementing structured decision frameworks. - Ensure compensation decisions are documented, auditable, and aligned with policy. - Monitor internal equity, pay compression, and compensation-related risks and recommend appropriate actions. - Program Leadership & Execution Oversight - Lead annual compensation planning cycles, including merit planning and compensation adjustments, with structure and discipline. - Ensure compensation programs are scalable, efficient, and clearly understood. - Oversee execution while partnering with team members for transactional support. - Ensure compensation processes are repeatable, sustainable, and appropriately documented. - Advisory & Business Partnership - Serve as the primary advisor to HR Business Partners and business leaders on compensation matters. - Provide clear, confident recommendations and guidance on compensation decisions. - Partner with Finance on labor cost alignment, budgeting, and workforce planning. - Influence and guide leaders toward consistent and defensible compensation decisions aligned with company philosophy and governance standards. - Global Alignment - Ensure consistency in compensation approach across regions while adapting to local market conditions. - Provide guidance on India compensation practices within a global framework. - Support alignment between global compensation practices and local regulatory requirements. - Analytics & Insights - Define key compensation metrics and reporting needs. - Interpret data and provide insights to support decision-making. - Analyze compensation trends, compression risks, and internal equity considerations to support informed compensation decisions. - Partner with HRIS and analysts to ensure reporting accuracy, automation, and data integrity. - Team Leadership & Development - Provide leadership, direction, and context to compensation team members to ensure alignment with departmental goals and organizational strategy. - Effectively delegate work while ensuring understanding, accountability, and quality execution. - Communicate priorities, strategic direction, and business context to team members and stakeholders. - Foster collaboration, development, and continuous improvement within the compensation function. License/Certification - Certified Compensation Professional (CCP) preferred. Knowledge, Skills & Abilities - Knowledge of compensation design principles and governance models. - Market pricing methodologies and benchmarking. - Incentive compensation concepts and governance. - Pay equity and compliance requirements. - Compensation budgeting and workforce planning. - Skill in strategic thinking and problem solving. - Data interpretation and decision-making. - Clear and confident communication with stakeholders. - Influencing without direct authority. - Structuring ambiguous problems into actionable solutions. - Communicating context, expectations, and strategic direction to team members and stakeholders. - Ability to operate independently in an evolving environment. - Build structure where limited processes exist today. - Balance global consistency with local market needs. - Prioritize high-impact work over transactional tasks. - Make and defend compensation recommendations. - Effectively delegate work while ensuring alignment, understanding, and accountability.

Role Description The Sales Development Representative I will report to the Manager, Sales Development, and plays a critical role in helping the organization meet pipeline coverage, revenue, and key account penetration goals by out-selling competitors in a complex and established enterprise software marketplace. The role works closely with Sales, Solutions, and Marketing teams and aligns with the buyers' digital signals to build relationships. - Effectively qualify inbound leads, build relationships, and communicate effectively across functions and levels in a business during outbound prospecting. - Hunt for outbound leads to fuel the new business pipeline. - Make outbound calls to connect with decision-makers (inbound and outbound) and the buying committee at target accounts. - Conduct discovery to explore a prospects operations and pain points to share where NextGen can add value and solve business challenges. - Drive attendance to key company and pipeline generating events. - Execute outbound demand generation and growth marketing team campaigns via salesloft. - Provide campaign feedback to the growth marketing team. - Share intelligence with the new business sales team on prospects needs and concerns. - Schedule appointments and demos to connect qualified buyers with the new business sales team. - Research prospects and follow proven sales cadence in SalesLoft with calls, emails, social outreach, and video engagement. - Work closely with sales to drive prospects through the buyer’s journey. - Use company intent data to provide intelligence on existing opportunities and alert account executives when current customers may be searching for new solutions. - Maintain data integrity and add new contacts using Salesforce and Zoominfo. - Participate in regional sales meetings, ongoing development training, role play and call coaching sessions to improve performance. - Understand and be able to communicate company vision and mission in the Healthcare IT space. - Use LinkedIn sales navigator to prospect and build relationships with target accounts. - Document activities and results to meet specific KPIs. - Learn and articulate domain experience in one of three domains - Office, Enterprise OR Insights. - Learn and articulate Specialty specific value propositions in one of three markets - Integrated, Community OR Specialty Care. - Focus on sourcing leads for new business sales team. Qualifications - Bachelor's Degree. - Any combination of education and experience which would provide the required qualifications for the position. Requirements - 0 years relevant sales experience; 1 year relevant sales experience is a plus. - 0 years' healthcare experience. - Track record in driving high growth in a B2B SaaS environment with a competitive mindset. - Hands-on experience and expertise with Salesforce and the Salesforce ecosystem. - Demonstrated experience with marketing and sales technologies like LinkedIn, Salesforce, Terminus, Salesloft, and more preferred. Knowledge, Skills & Abilities - Demonstrated understanding of modern sales principles and tactics. - Strong problem-solving skills, active listener, and the ability to think creatively and use sound judgment when making business decisions. - Ability to operate and excel at strategic as well as tactical levels while understanding the why and what for proper communications. Company Description NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Role Description The Specialty Product Advisor – Cardiology brings deep hands-on experience in healthcare care delivery and practice operations within a defined specialty area to inform and guide product strategy. This role partners closely with product management, design, and development teams to ensure solutions reflect real-world workflows, regulatory requirements, and operational realities across diverse healthcare environments. The Specialty Product Advisor also engages directly with providers, care teams, administrators, and staff to represent the voice of the field and translate specialty-specific needs into scalable product capabilities. - Represent real-world care delivery models, workflows, and operational practices within a defined healthcare specialty across varied settings and environments. - Engage providers, care teams, administrators, and practice staff through site visits, workshops, discovery sessions, and virtual engagements. - Provide practical insight into specialty-specific workflows including documentation, scheduling, care coordination, patient engagement, and operational constraints. - Translate specialty care delivery requirements into clear, actionable guidance for product management, design, and engineering teams. - Serve as a trusted specialty advisor during product discovery, validation, and prioritization activities. - Lead specialty-focused discussions and address workflow, compliance, and operational considerations with internal and external stakeholders. - Advocate for solutions that balance real-world practice needs with scalability and long-term product strategy. - Support cross-functional alignment by clearly communicating specialty requirements to technical and non-technical audiences. - Travel to customer and partner sites as needed to support field engagement and product discovery. - Perform other duties that support the overall objective of the position. Qualifications - Bachelor’s degree in healthcare, clinical sciences, healthcare administration, public health, business, or a related field. - Master’s degree preferred. - Any combination of education and experience which would provide the required qualifications for the position. Requirements - Significant hands-on experience in healthcare care delivery and/or practice operations within a defined specialty area (e.g., Behavioral Health, Musculoskeletal, Ophthalmology, Dental, FQHC, or Primary Care). - Experience engaging directly with providers, care teams, and operational leaders in real-world practice environments. - Experience collaborating with or advising product, design, or technology teams in a healthcare or healthcare SaaS environment. - Professional license or certification relevant to the specialty area (current or prior), where applicable. - Product management or healthcare IT certifications are a plus but not required. Knowledge, Skills & Abilities - Knowledge of specialty-specific care delivery workflows and practice operations. - Healthcare documentation standards, regulatory considerations, and compliance requirements. - EHR systems, healthcare SaaS platforms, and configuration-based solutions. - Care coordination, access, and patient engagement concepts across healthcare settings. - Skill in communicating complex care delivery and operational concepts to technical and non-technical audiences. - Facilitating discussions, workshops, and feedback sessions with diverse stakeholder groups. - Translating specialty expertise into product requirements and design considerations. - Influencing product decisions through credibility, insight, and real-world experience.

Role Description The Representative II, Collection Services will provide support in the collection of payments from delinquent client accounts. The incumbent will contact clients related to account status in an effort to resolve delinquency and resolve standard billing issues, concerns, and/or disputes. - Initiate collection efforts (business to business) with clients via phone, email, and/or internal systems. - Refer to delinquent account lists using specific software and criteria identifying collection criteria score to determine collection priority. - Receive escalated collection issues from first level support tier for review and further collection efforts. - Process and escalate complex collection disputes through Salesforce ticket system to other internal functional teams for additional review, research, and reconciliation. - Collaborate with Accounts Receivable to track and resolve billing questions, issues, and disputes. - Serve as a liaison between clients and internal business units to communicate account changes, billing adjustments, invoices, and/or other updates related to the terms and conditions of their contract. - Prepare and submit required internal forms and/or requests such as credits, write-offs, refunds, legal packets, terminations, and final demands; ensure entered data is correct to communicate account updates to clients. - Provide updates on client account status to management and internal teams regarding customer activity and payable status. - Follow management decisions related to negotiated payment arrangements or settlement offers on accounts. Qualifications - High School Graduate or General Educational Degree (GED). - Any combination of education and experience which would provide the required qualifications for the position. Requirements - 3+ years of experience in accounts receivable, collections, or related field. - Experience in business to business collections. - Experience in software industry related collections. Knowledge, Skills & Abilities - Knowledge of collection procedures and best practices. - Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) with intermediate skill level in Excel. - Skill in customer service, managing etiquette during all client interactions, excellent communication (written, oral), organizational skills. - Ability to navigate multiple systems to track and document tasks, status of assigned work, and communicate with clients and internal teams. - Ability to prioritize workload, meet deadlines, and multi-task while maintaining attention to detail. - Ability to work in a team environment employing a hands-on approach with colleagues at all levels of the organization. Company Description The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Role Description The Sr. Specialist II, Systems Administrator is responsible for the strategic and operational management of system platforms, ensuring it effectively supports functional and cross-functional stakeholders. - Platform Administration & Optimization: - Serve as the primary administrator for system platforms, overseeing configuration, rule creation, CTAs, Playbooks, Success Plans, Surveys, Journey Orchestrator programs, and dashboards. - Manage and optimize data integrations between system platforms, product usage data sources, and other operational platforms. - Ensure overall platform scalability, data quality, and system performance, proactively identifying opportunities for enhancement. - Maintain and enforce governance standards, documentation, and change-management processes. - Team Leadership: - Lead a team of three system administrators/analysts, setting priorities, distributing workload, and ensuring quality and timely delivery of all projects. - Provide coaching, mentorship, performance feedback, and ongoing skill development for team members. - Oversee sprint planning, backlog grooming, and project execution to align with organizational timelines and objectives. - Promote a culture of operational excellence, accountability, and continuous improvement. - Stakeholder Collaboration: - Partner closely with functional teams and Executive Leadership to understand business requirements and translate them into scalable system solutions. - Act as a subject matter expert for platform capabilities, best practices, and strategic opportunities. - Communicate roadmap updates, system changes, and key performance insights to stakeholders. - Reporting, Analytics & Insights: - Develop and maintain dashboards, reports, and health scores to provide actionable insights into customer engagement, risk, lifecycle progression, and retention. - Ensure KPIs and customer data models are consistently defined and aligned across teams. - Provide analysis and insights that support forecasting, account reviews, and operational planning. - Process Improvement & Program Management: - Drive improvements to the customer journey by implementing platform programs that enhance onboarding, adoption, engagement, and retention. - Identify operational gaps and create scalable processes that streamline activities across your assigned functional organization. - Monitor outcomes of system automations and programs, iterating to improve performance. - Perform other duties that support the overall objective of the position. Qualifications - Bachelor's Degree. - Or, any combination of education and experience which would provide the required qualifications for the position. Requirements - 6-8 years of experience in platform administration. - Demonstrated experience leading or mentoring a small technical or operational team. Knowledge, Skills & Abilities - Knowledge of: Strong understanding of processes, lifecycle management, and modeling. Proficiency with system platforms, data integrations, and ETL workflows. - Skill in: Excellent analytical, organizational, and project-management skills. Effective communication and leadership skills. - Ability to: Translate business requirements into technical solutions and communicate effectively with both technical and non-technical stakeholders. Company Description The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Role Description The Sr. Specialist II, Systems Administrator is responsible for the strategic and operational management of system platforms, ensuring it effectively supports functional and cross-functional stakeholders. - Platform Administration & Optimization - Serve as the primary administrator for system platforms, overseeing configuration, rule creation, CTAs, Playbooks, Success Plans, Surveys, Journey Orchestrator programs, and dashboards. - Manage and optimize data integrations between system platforms, product usage data sources, and other operational platforms. - Ensure overall platform scalability, data quality, and system performance, proactively identifying opportunities for enhancement. - Maintain and enforce governance standards, documentation, and change-management processes. - Team Leadership - Lead a team of three system administrators/analysts, setting priorities, distributing workload, and ensuring quality and timely delivery of all projects. - Provide coaching, mentorship, performance feedback, and ongoing skill development for team members. - Oversee sprint planning, backlog grooming, and project execution to align with organizational timelines and objectives. - Promote a culture of operational excellence, accountability, and continuous improvement. - Stakeholder Collaboration - Partner closely with functional teams and Executive Leadership to understand business requirements and translate them into scalable system solutions. - Act as a subject matter expert for platform capabilities, best practices, and strategic opportunities. - Communicate roadmap updates, system changes, and key performance insights to stakeholders. - Reporting, Analytics & Insights - Develop and maintain dashboards, reports, and health scores to provide actionable insights into customer engagement, risk, lifecycle progression, and retention. - Ensure KPIs and customer data models are consistently defined and aligned across teams. - Provide analysis and insights that support forecasting, account reviews, and operational planning. - Process Improvement & Program Management - Drive improvements to the customer journey by implementing platform programs that enhance onboarding, adoption, engagement, and retention. - Identify operational gaps and create scalable processes that streamline activities across your assigned functional organization. - Monitor outcomes of system automations and programs, iterating to improve performance. - Perform other duties that support the overall objective of the position. Qualifications - Bachelor's Degree or any combination of education and experience which would provide the required qualifications for the position. Requirements - 6-8 years of experience in platform administration. - Demonstrated experience leading or mentoring a small technical or operational team. Knowledge, Skills & Abilities - Knowledge of: Strong understanding of processes, lifecycle management, and modeling. Proficiency with system platforms, data integrations, and ETL workflows. - Skill in: Excellent analytical, organizational, and project-management skills. Effective communication and leadership skills. - Ability to: Translate business requirements into technical solutions and communicate effectively with both technical and non-technical stakeholders. Company Description The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Role Description The Client Success Manager II serves as an advocate with primary responsibility for the overall satisfaction and retention for assigned enterprise client base. This role collaborates with subject matter experts and key stakeholders to achieve vision, objectives, and development of client strategy. - Initiate and cultivate relationships with customer decision-makers, C-suite, and key physician champions. - Manage a portfolio of Mid-Market and Enterprise clients, including large and strategic accounts, serving as a trusted advisor and point of escalation. - Facilitate collaboration with internal teams and client executives to establish a shared vision, strategic objectives, and measurable annual goals. - Lead cross-functional initiatives that align with client priorities and drive business outcomes through effective strategy execution. - Build and maintain strong relationships with client decision-makers, including C-suite leaders and key physician champions, to advance shared objectives. - Establish and manage a structured cadence of governance, risk management, operational reviews, and communications to ensure delivery excellence and fulfillment of contractual commitments. - Identify and communicate growth opportunities within existing accounts to support client success and revenue expansion. - Plan and facilitate regular business reviews (weekly, monthly, quarterly) with clients and relevant internal subject matter experts to track progress and optimize strategic alignment. - Use client utilization data to identify areas for improved adoption and help clients realize maximum value from their NextGen investment. - Monitor all aspects of the client experience—project progress, solution adoption, SLA compliance, and goal achievement—while maintaining a centralized client “notebook” for reference. - Ensure successful implementation and adoption of all purchased solutions, supporting full value realization. - Proactively assess client health across financial, operational, and risk dimensions, implementing mitigation strategies as needed. - Provide “voice of the customer” input to product and service teams, contributing to innovation and the development of new offerings. - Perform additional duties as required to support the overall success of client relationships and organizational goals. Qualifications - Bachelor’s degree in business administration/management or healthcare administration/management. - Any combination of education and experience which would provide the required qualifications for the position. Requirements - 8 years’ account management, sales, services, or related field. - 6 years’ Healthcare Information Technology (HIT) vendor experience. - 6 years’ Healthcare experience in ambulatory or health system. - 6 years’ NextGen experience. - Successfully managed large multi-million-dollar clients’ enterprise software systems and solutions. - Proven success improving overall client satisfaction, retention, and business growth of clients. - Strong command of the NextGen portfolio of solutions or comparable vendor, or former client. Knowledge, Skills & Abilities - Strong change management knowledge and skills. - Strong working knowledge of solutions, business models, business problems, and strategic goals. - Client-facing, complex, account management and business operations acumen. - Client-focus with excellent communication & interpersonal skills. - Executive-Level presentation skills. - Strong Project/Account management skills with the ability to manage multiple client engagements and projects concurrently. - Advanced critical thinking and problem-solving skills. - Ability to assess a situation, identify next steps, implement an action plan, and hold others accountable to deliverables and deadlines. - Analyze client challenges and provide consultative support. - Establish productive, professional relationships internally and with key personnel in potential client's organization. - Work cross-functionally, and actively seek, develop, and proactively contribute to collaborative relationships. - Work autonomously, receiving little to no instruction on daily work. Company Description The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description: The Sr. Staff Data Engineer provides architectural leadership across multiple data domains and drives the design of enterprise-scale data platforms supporting analytics and AI/ML systems. This role defines standards, influences strategy, and leads large cross-functional initiatives. - Define and drive architecture standards for data lakehouse, streaming, and batch processing systems. - Lead cross-team design and delivery of complex data platform initiatives. - Establish best practices for data modeling, pipeline orchestration, and platform scalability. - Serve as technical escalation point for high-complexity data challenges. - Drive platform reliability, cost optimization, and operational excellence. - Partner with security, compliance, and governance teams to ensure regulatory adherence. - Mentor senior engineers and shape engineering best practices across teams. - Evaluate emerging technologies and recommend strategic adoption. - Perform other duties that support the overall objective of the position. Education Required: - Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, or a related field. - Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: - 12+ years of experience designing and scaling enterprise data platforms, including demonstrated leadership of cross-team initiatives. Knowledge, Skills & Abilities: - Knowledge of: Enterprise data platform architecture. Streaming and distributed processing systems. Infrastructure-as-code and cloud-native design. Healthcare regulatory environments. - Skill in: Large-scale system architecture design. Strategic technical decision-making. Cross-team technical leadership. Evaluating and modernizing platform capabilities. - Ability to: Influence engineering direction without direct authority. Lead enterprise-scale technical initiatives. Translate business strategy into scalable data architecture. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

NextGen is offering dynamic internship opportunities to students with a strong desire and interest to learn about business operations, including human resources, accounting, recruiting, and administrative support. No prior work history is necessary. We are willing to train the right candidates! Interns will be assigned a full-time mentor and will be embedded in team projects where possible. Join our mentor-based internship program tailored for individuals interested in the business side of a growing organization. This unique opportunity offers a personalized 1-1 experience, pairing each intern with an experienced professional. Through hands-on guidance and individualized attention, interns will gain real-world exposure to core business functions while developing practical skills that translate directly into the workplace. Whether you're interested in HR, finance, recruiting, or general business operations, our mentorship program provides the support needed to build a strong professional foundation and jumpstart your career. Business Support Activities - Assisting with day-to-day operations and general business needs across teams - Supporting a variety of administrative tasks, including data entry, scheduling, and documentation - Helping maintain internal trackers, reports, and organizational systems - Assisting with research, data gathering, and information organization for ongoing projects - Supporting internal communications and coordination efforts - Participating in team meetings and contributing to discussions and initiatives - Assisting with process improvements and documentation of workflows - Providing general support on projects and tasks as assigned - Collaborating with team members across different functional areas - Taking on ad hoc assignments to support evolving business needs Qualifications - US Citizenship required - Pursuing a degree in business administration, management, human resources, accounting, finance, or a related field - Proficient with Microsoft Office applications - Strong organizational and time management skills - Strong attention to detail - Strong oral and written communication skills - Ability to adapt and work across different teams and priorities - Eagerness to learn and take initiative Job Details - Remote work allowed - Laptop provided - Expected hours: ~10 per week - Start date: As Soon As Possible HUBZone Status: NextGen Federal Systems will give special consideration for candidates that live in a HUBZone. Please take a moment to see if your address is in a HUBZone by clicking this link: HUBZone Map. Equal Opportunity Employer / Protected Veterans/ Individuals with Disabilities.

Job Description: The Sr. Solution Engineer II is responsible for partnering with the sales team to drive revenue and is accountable for contributing to quota attainment through clinical AI solution bookings by providing solution knowledge of product offerings to support and build sales. This role will translate customers’ business and clinical practice challenges into solutions and workflow recommendations—including AI-powered clinical tools that streamline documentation, enhance provider efficiency, and improve the overall care experience—from within our product offering and articulate the value proposition that NextGen brings to our prospects. This role will provide input to business plans, help support tailored product demonstrations and end-to-end workflow presentations pre/post sales, contribute as a solution SME to the completion of RFP responses, and support trial engagements and customer adoption through hands-on, real-world application of the solution. - Partner with sales to understand the customers and prospects organization workflow, goals, objectives, and challenges. - Lead in-depth discovery/insight session with customers and prospects related to the use of their current state solutions. Includes virtual engagement, and attending client/prospect site to shadow clinicals, financials, front and back-office staff to access and provide clinical/financial solution strategy and optimization recommendations.  - Collaborate with sales in their development and execution of strategic business plans to benefit both existing customers and net new prospects, including helping to uncover and articulate NextGen differentiators and value propositions by solution and specialty. - Contribute to AEs development and client-facing delivery of strategic account plans and timelines for existing customers, including multi-year strategic initiatives, helping with their proper alignment to NextGen solutions and service offerings. - Conduct discovery and contribute to cross-functional collaboration with sales and services in support of the creation of detailed internal and client-facing scoping documents. - Inform the strategy, messaging, scope, end-to-end program plans, and demo focus/scripting with discovery and recommendations that address client/prospect goals, objectives, and challenges, and help create a compelling and differentiating value proposition.  - Complete knowledge transfers and certifications on latest portfolio solutions, releases, and acquisitions. - Provide feedback on strengths/gaps of our core applications to market owners and solutions feedback loop. - Post Sales, responsible for contributing discovery findings during a client’s transition from sales to the services team for implementation. May be requested to participate in executive level business review support in association with the sales team. - Contribute to the completion of prospect RFP’s as it relates to functional solution and workflow questions. - Serve as the team’s liaison with solution and services leadership for assigned markets/specialties; providing regular cadence of updates and facilitating associated knowledge-transfer opportunities. - Proactively share ambulatory market, vendor, and practice-oriented discovery and observations with teammates, sales, competitive intelligence, and relevant departments. - Identify and drive the development and operationalization of team tools and other client-facing materials. - Provide “team lead” staff and process oversight, and mentoring for assigned markets, specialties, programs, or strategic company/ team initiatives. - Lead collaboration and conduct required discovery, messaging and content development for FHG-Financial Value Assessment engagement(s). - Actively contribute and deliver, as assigned, differentiating content (e.g. client/prospect, solution, workflow, service capabilities etc.) for executive-level sales presentations. - Partner with outside organizations to resolve complex cross-company challenges. - Proactively participate in Deal Reviews, Blue Sheets, and other strategic planning forums. - Represent Pre-Sales at user groups, trade shows and other professional organizations. Education Required: - Bachelor’s Degree. - Master’s Degree. - Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: - 6-8 years’ relevant experience. - 6-8 years' Healthcare experience. - 5 years’ Healthcare Information Technology (HIT) vendor experience. - Command of the Sales Process, with all declared markets & specialties. - Strong command of the portfolio of solutions or comparable vendor, or former client. - Working familiarity with non-declared specialties. - Material exposure to comparable business/clinical practice, solution-use, etc. - 5 years’ NextGen Healthcare experience. License/Certification Required: - Executive-Level presentation skills trained/certified. - NextGen Certified Professional (NCP). - Certified Practice Management (PM)/Electronic Health Records (EHR). - Credentialed or Licensed Nurse, Nurse Practitioner, Physician Assistant. Knowledge, Skills & Abilities: - Knowledge of: Expert command of the NextGen portfolio of solutions; and the ability to represent evolving new markets and complex multi-market strategies. Expert, mentor-level knowledge of all NextGen solutions, including expanded command of complex business models and practice workflows across multiple markets, specialties, and practice-types. - Skill in: Executive-level sales & operational acumen with ability to provide confident and consultative guidance of complex business/clinical practice concepts and subject matter & contribute towards being trusted advisor contributor (internal/ external). Executive-Level presentation development and delivery skills. Highly developed and differentiating interviewing and documentation skills. Advanced analytical, problem solving skills. - Ability to: Ability to lead meaningful discovery at all levels of complex client organizations, defining and articulating strategy and supporting recommendations in a clear and audience relevant manner. Strong project management skills with the ability to manage multiple client engagements and projects concurrently and meet deadlines. Exceptional customer focus with effective communication. . Strong interpersonal skills with the ability to establish productive, professional relationships internally and with key personnel in potential client's organization. . Ability to initiate, lead without authority, and work cross-functionally. . Ability to identify, develop, proactively contribute, and strongly leverage collaborative relationships. Ability to achieve Company Bookings and Team EVENT Targets/ Hit Quota. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.