Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. A NTT DATA Inc. é uma empresa multinacional de tecnologia que integra, dentre seus serviços, o desenvolvimento de software, segurança, cloud e, principalmente, infraestrutura de TI. Estamos, segundo o Great Place to Work, dentre as melhores empresas de Tecnologia para se trabalhar no Brasil. Temos uma cultura de trabalho inclusiva e prezamos muito pela liberdade de melhorar processos, pela flexibilidade e pelo respeito às pessoas! ANALISTA DE NEGÓCIOS PLENO O Analista de Negócios Pleno é um profissional com conhecimento sólido nos processos de negócio, responsável por atuar junto a clientes internos e externos para levantar requisitos e definir soluções que atendam às necessidades relacionadas a processos, sistemas e melhorias organizacionais. Esse analista irá atuar com foco nos processos de entrada no Oracle Cloud, envolvendo áreas como estoque, recebimento de mercadorias, FDC e integrações relacionadas. Este profissional será responsável por levantar requisitos de negócio, traduzir necessidades em soluções funcionais, apoiar configurações do sistema e garantir a integração entre módulos, com o objetivo de otimizar processos e apoiar as áreas usuárias. Quais serão suas responsabilidades? - Atuar como ponte entre os problemas de negócio e as soluções tecnológicas. - Apoiar a análise, transformação e resolução de problemas de negócio com o auxílio de tecnologia. - Trabalhar com clientes internos para determinar requisitos de negócios e definir soluções que atendam a problemas, melhorias ou mudanças nos processos e sistemas. - Contribuir para a entrega de projetos de negócios, alinhando-se aos requisitos e à arquitetura da empresa. - Desenvolver e implementa melhorias nos serviços e plataformas, cobrindo todos os aspectos funcionais, desde a definição do serviço/produto até a construção e implementação. - Identificar e documenta lacunas operacionais, incluindo guias de usuários, templates, casos de teste e treinamentos relacionados. - Auxiliar na resolução de problemas relacionados ao serviço. - Seguir processos de desenvolvimento e suporte estabelecidos. - Comunicar e escalonar problemas quando necessário, garantindo o fechamento de pendências com o apoio necessário. - Assumir responsabilidade pela entrega dos elementos do projeto sob supervisão. O que esperamos que você possua? - Compreensão em desenvolvimento de práticas e processos de negócios. - Habilidade em trabalhar em equipe, com boa orientação para o serviço ao cliente e habilidades administrativas e organizacionais bem desenvolvidas. - Desenvolvimento de expertise em sistemas, processos e tecnologias específicas relacionadas à função. - Excelentes habilidades de comunicação verbal e escrita. - Conhecimento em metodologias de gestão de projetos. - Boas habilidades analíticas com a capacidade de converter requisitos de negócios em entregáveis operacionais (requisitos funcionais) para atender aos objetivos da empresa. - Boas habilidades de documentação, especialmente em requisitos funcionais, casos de teste, documentação do sistema, processos, procedimentos e apresentações. - Conhecimento básico das ferramentas Microsoft (Excel, Word, PowerPoint, Visio). - ERP Oracle Cloud ( FDC, Inventory, Tax ) - OIC - Experiência intermediária como Analista de Negócios em ambientes de tecnologia, com foco em ERP Oracle Cloud - Ter atuado em sustentação Oracle Cloud - Experiência em levantamento de requisitos de negócios, definição de casos de uso, mapeamento de processos e implementação de novos serviços e sistemas. O que nós oferecemos? - 📋 Contratação modelo CLT - 💻 Seu equipamento de trabalho - 🚗 Vale-transporte - 🍔 Vale-refeição/alimentação - 🏡 Auxílio home-office - 🚑 Plano de saúde e odontológico para você e sua família - ✨ Seguro de vida em grupo - 💰 Participação nos Lucros e Resultados (PLR) anual - 💊 Convênio farmácia - 💪 Totalpass (convênio academia) - 👶 Cesta maternidade e licença paternidade estendida - 🎁 Day off de aniversário - 🤝 Oportunidade de participar de ações sociais - 📚 Incentivo a educação e treinamentos - 🌈 Uma cultura de trabalho inclusiva, onde juntos fazemos grandes coisas! Para entender como tratamos os seus dados pessoais, por favor, acesse nosso Aviso de Privacidade de Recrutamento. R-142362 Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Accenture is a leading solutions and services company that helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed across the enterprise, bringing together the talent of our approximately 784,000 people, our proprietary assets and platforms, and deep ecosystem relationships. Our strategy is to be the reinvention partner of choice for our clients and to be the most client-focused, AI-enabled, great place to work in the world. Through our Reinvention Services we bring together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create and deliver solutions and services for our clients. Our purpose is to deliver on the promise of technology and human ingenuity, and we measure our success by the 360° value we create for all our stakeholders. Visit us at accenture.com. Key Responsibilities - Serve as SME for End‑to‑End Procure to Pay (PTP) processes - Analyze end‑to‑end processes to drive standardization, automation and transformation (including GenAI) - Develop and execute transformation roadmaps aligned to business priorities - Define and execute change management strategies, adoption plans and metrics - Ensure compliance, risk management and internal controls are embedded in processes - Lead Kaizen / continuous improvement initiatives and End‑to‑End projects - Analyze, monitor and report business outcomes and change metrics - Coach and train teams on process excellence and problem‑solving practices - Lead Delivery Excellence assessments on maturity, behaviors and operational rigor - Support transitions to ensure Start Green, Stay Green - Drive remediation actions and best practice adoption Qualifications Required - Lean Six Sigma Black Belt certification - Bachelor’s degree or equivalent experience - 3+ years of project / process improvement experience - Experience working with End‑to‑End processes (PTP) - Client‑facing experience - Strong communication and presentation skills - Advanced English written and spoken. Preferred - Experience with change management, automation and analytics - Knowledge of controls, compliance and risk management - Strong analytical skills and proficiency in Excel and PowerPoint About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

The world of finance moves fast. At FIS, we’re faster. Our teams are empowered to learn, grow, and make an impact — in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know: Are you FIS? Business Systems Analysis Analyst II About the role: As a Business Systems Analysis Analyst II, you will provide business and technical support to assigned clients, acting as a key point of contact for services, change requests and escalations. You will translate business needs into technical solutions, ensure SLA adherence, and support revenue‑generating initiatives. What you will be doing: - Act as the primary technical contact for assigned clients - Analyze business requirements and translate them into technical specifications - Support solution design, demos and change requests of low to medium complexity - Coordinate releases, incidents and client activities in line with SLAs - Maintain accurate client system and environment documentation - Support audits, internal initiatives and small to medium projects What you bring: - Bachelor’s degree in IT or related field - Typically 4+ years of relevant experience in financial services software - Experience in analysis, programming and issue resolution - Knowledge of card payments, transaction processing and client systems - Good English skills (written and spoken) Nice to have: - Experience with PRIME Licensing, Oracle PL/SQL, C/C++ or .NET technologies - Knowledge of UNIX/Linux environments - ITIL and/or PMP certification What we offer you At FIS, we are as committed to growing our employees’ careers as our own business. We offer: - Opportunities to innovate in fintech - Inclusive and diverse team culture - Option to work fully remotely with all necessary equipment provided (laptop, monitors, accessories) - Professional development via internal training platforms and LinkedIn Learning - Competitive employment contract with benefits: private healthcare (also for family), life insurance, pension plan, lunch and sports card - A work environment built on work‑life balance principles Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! Grab the Good Stuff: - Weekly pay - Team member discount - 401(k) with company contributions - Paid parental leave - Paid education assistance - Development programs for advancement and career growth - Medical/dental/vision - And more! Please review the job profile below and apply today! This technical and tactical response position within the Meijer IT department focuses on the best practices of Major Incident Response and IT Service Management (ITSM) process administration. The Operations Analyst is responsible for major incident response coordination with subject matter experts and business operation stakeholders to assess incident impact, mitigate ongoing risk to the business, and restore services as soon as possible when degradations, interruptions, and outages occur. Additionally, this position is responsible for administering and continuously improving IT service management processes. This role ensures that IT services are delivered effectively and efficiently, aligning with the organization’s goals and objectives. This includes collecting, documenting, and maintaining event details and generating reports for data/trend analytics. What You'll Be Doing: - Process Management: Administer and maintain ITSM processes such as Incident Management, Problem Management, Change Management, and Service Request Management using ITIL principles. - Adapt Service Management processes to integrate with evolving DevOps practice. - Assist with coordinating/conducting Change Advisory Board meeting(s) to provide visibility/approval for notable change activity. - Ensure appropriate monitoring is in place for reliable operations of all critical applications and initiate corrective action plans when appropriate. - Promote the role and value of Service Management processes across the entire organization - Major Incident Response: Coordinate and manage the response to major IT incidents, ensuring timely resolution and communication with stakeholders. - Leads, drives, facilitates, and chairs all investigation activities, meetings, and conference calls related to Major Incidents. - Monitor ongoing high priority active incidents, including extended and after-hours escalations - Leverage technology to issue all communications related to Major Incident Management. - Ensure clear communication to executives and key stakeholders regarding the business impact, risks, prioritization, mitigation, and estimated time-to-fix for these issues. - Conducts Post Incident Review for all Major Incidents caused by Meijer’s internal teams, processes, and products. - Coordinates and obtains RCA dispositions for incidents caused by 3rd party vendors. - Identify, define, and plan corrective actions based on the Post Incident Review/Root Cause Analysis (RCA). - Continuous Improvement: Identify opportunities for process improvements and implement changes to enhance service delivery. - Review statistical data regarding the effectiveness of the defined processes - Obtain feedback from ITSM Process users - Adjust ITSM processes as needed based on data and feedback - Documentation: Develop and maintain process documentation, including policies, procedures, and work instructions. - Ensures all administration and reports are maintained and up to date, including contact information, technical diagrams, and major incident reviews. - Reporting: Generate and analyze reports on process performance, identifying trends and areas for improvement. - Document incident-response compliance with Meijer’s Service Level Agreements and maintain reporting framework for SLAs - Owns the delivery of regularly distributed status and summary reporting for process governance and adherence. - Perform analysis on ITSM records and produce periodic reporting and dashboards to assist management. - Training: Provide training and support to IT staff on ITSM processes and tools. - Identify knowledge gaps and opportunities for training - Document training and knowledge - Develop and deploy training and knowledge as needed based on industry and organizational changes - Compliance: Ensure compliance with ITSM standards and best practices, such as ITIL. - Ensure the progress of problems through the Problem Management process in a timely and prioritized fashion related to all major incidents. - Collaboration: Work closely with IT teams and stakeholders to ensure processes are understood and followed. - Manage matrix of people, processes and resources including third parties – including resolving conflict to move forward to resolution, accountable for resolving outages and service degradations via workaround or permanent fix. - Coordinate resources, including scheduling meetings, establishing conference calls, and engaging in chats. - Communication: Employ Organizational Change Management (OCM) practices for communication of process development and deployment for new and updated processes. - Tools & Automation: Work with platform and architecture teams to plan and implement tool configurations based on ITSM process standards. - Maintains functional knowledge of the current ITSM Platform - Maintains working knowledge of automation tools. - This job profile is not meant to be all-inclusive of the responsibilities of this position; it may perform other duties as assigned or required. What You'll Bring With You: - Bachelor’s degree in Computer Science, Computer Information Systems, Business Information Systems, Engineering or related discipline or equivalent work experience and technical training is required. - Minimum of 3 years of experience in IT service management or a related role, including experience in managing major IT incidents. - Direct experience managing day to day and training related to ITSM solution and processes. - Any SAFe certification or training or working in SAFe Agile enabled delivery teams. - ITIL Foundations certification or training preferred. - Strong technical understanding of incident response and operations within public cloud environments (e.g. AWS, Azure, or GCP). - Knowledge of Cloud, Network, Infrastructure & Microsoft Office products. - Analytical & detail orientated thought process with the ability to take methodical approach to activities. - Excellent verbal and written communication skills. - Understanding of mainframe automation tools. - PC experience, including Windows, DOS and Microsoft applications. - Highly organized with the ability to multitask. - Willingness to learn and adapt to change. - Ability to work in a team or as an individual. - Demonstrated problem-solving skills. We are committed to offering competitive pay that reflects market standards and ensures consistency within our organization. The pay range for this position is listed below. $79,500.00 - $121,500.00 This pay range represents the minimum and maximum base pay for the position, which is determined by factors such as market data, the qualifications required, the level of responsibilities associated with the role and other roles at this same level. Your specific pay rate within this range will be based on your experience, qualifications, and skills compared to the internal team you’ll be joining. We offer a comprehensive benefits package that includes medical, dental, vision, life insurance, a 401(k) plan with employer match, disability leave, and paid time off (PTO). In addition to these core benefits, we are committed to supporting your overall well-being and career growth. Our offerings include a variety of programs designed to support your personal and professional development, such as paid parental leave, paid education assistance (including free education), a childcare subsidy and more. We are dedicated to creating a work environment that promotes work-life balance, long-term health and financial security, and continuous professional development The interview process is intended to learn more about your personal skills and experience. To this end, we ask that candidates do not use AI tools during the hiring process. Please note: - Cameras must be turned on during all virtual interviews. - AI tools may not be used during any part of the interview process.