Newfold Digital

• Take charge in an outbound sales role, connecting with existing customers and introduce them to the amazing products and services we offer. • You'll be a true consultant, diving deep into each account, building lasting relationships, and gaining a deep understanding of customers' online business needs. • Develop strong, ongoing connections with existing customers, uncovering exciting upsell opportunities and addressing their ever-evolving needs. • Become an expert in our offerings, empowering customers by educating them on how our services can elevate their operations and help them achieve their business goals. • Deliver personalized solutions that perfectly match each customer’s unique challenges and aspirations.

• Take charge in an outbound sales role, connecting with existing customers and introduce them to the amazing products and services we offer • Develop strong, ongoing connections with existing customers, uncovering exciting upsell opportunities and addressing their ever-evolving needs • Become an expert in our offerings, empowering customers by educating them on how our services can elevate their operations and help them achieve their business goals • Deliver personalized solutions that perfectly match each customer’s unique challenges and aspirations • Shine with your exceptional communication skills, connecting with diverse audiences and building rapport quickly • Thrive in a fast-paced, ever-changing environment while staying customer-focused and delivering top-notch service

Role Description As an Outbound Sales Consultant, you'll play a pivotal role in helping our existing customers elevate their digital presence. By taking a consultative approach, you'll identify their unique needs and recommend the perfect solutions from our extensive suite of products and services. This is your opportunity to make a tangible impact, helping businesses thrive in an ever-evolving digital landscape. - Take charge in an outbound sales role, connecting with existing customers and introducing them to the amazing products and services we offer. - Develop strong, ongoing connections with existing customers, uncovering exciting upsell opportunities and addressing their ever-evolving needs. - Become an expert in our offerings, empowering customers by educating them on how our services can elevate their operations and help them achieve their business goals. - Deliver personalized solutions that perfectly match each customer’s unique challenges and aspirations. - Shine with your exceptional communication skills, connecting with diverse audiences and building rapport quickly—whether it’s over the phone or in writing. - Thrive in a fast-paced, ever-changing environment while staying customer-focused and delivering top-notch service. Qualifications - Driven – You’re motivated to crush sales goals and exceed targets consistently. - Master Communicator – Your communication skills—both verbal and written—are persuasive and dynamic. - Passionate About SMBs – You have a genuine desire to help small and medium-sized businesses succeed and grow. - Eager Learner – You’re excited to dive into Website Design and SEO, eager to expand your knowledge and expertise. - Adaptable – You excel in a constantly evolving environment and are comfortable navigating change with ease. Requirements - The compensation for this role is $19.25 an hour with uncapped commission potential ($64,560 OTE with top earners reaching $80,000). Benefits - Excellent Sales Training - We are a resource-rich training environment - we make sure you have everything you need to be successful in this role. - Health Insurance options: HSA, Medical, Dental, Vision. - Matching 401K. - Life/AD&D/STD/LTD. - Tuition Reimbursement. - LinkedIn Learning. - Pet Insurance. - Generous Vacation policy. - Work remotely - but not alone, with team support and coaching sessions. - Recognition: - Best Company Perks & Benefits, 2025 - Happiest Employees, 2025 - Best Company Work-Life Balance, 2025 - Best Engineering Teams, 2025 - Best Leadership Teams, 2025 - Best Career Growth, 2025 - Best Company for Diversity, 2025 - Best Company for Women, 2025 - Best Company Outlook, 2025 Company Description At Network Solutions, we’ve been trusted for decades to help people get online and stay ahead. We’ve been here since the beginning of the internet, and we’re still building for what comes next. As the original digital identity authority, we help secure domain names, protect brands, and safeguard the infrastructure businesses rely on. Our team leverages modern, AI-accelerated tools to streamline how businesses manage their digital presence, making the most of our decades of experience. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you can network and connect with Newfolders globally.

• Assist customers using HostGator products and services via chat or email (tickets), providing support for questions and helping with issues they encounter.

• Identify emerging technologies, platforms, and companies that can expand Newfold's products and capabilities. • Build relationships with key executives in technology sectors. • Work with internal teams to turn relationships into products and new customer experiences. • Develop and execute a multi-year strategic partnerships strategy aligned with Newfold’s growth priorities. • Translate technologies into practical solutions for millions of SMB customers. • Structure and negotiate complex strategic agreements, • Serve as the senior executive relationship owner for key technology partners.

• Analyze requirements and develop software solutions based on requests received from the Product team, including improvements and bug fixes • Design, develop and implement robust, scalable, high-performance backend APIs and services • Collaborate with Product, Front-end and other stakeholders to define technical requirements and deliver high-quality solutions • Ensure the scalability, security, reliability and performance of backend applications • Participate in architecture discussions and contribute to the definition of new solutions and the evolution of existing systems • Perform code reviews and share knowledge with other developers • Ensure the quality of deliverables, including creating and maintaining automated tests • Provide technical support for production systems, assisting in the identification and resolution of issues • Support continuous improvement of development processes by proposing new technologies, methodologies and best practices • Keep technical documentation up to date and aligned with system changes • Configure development environments and support deployment and release processes • Stay up to date with industry trends and ensure the appropriate use of best practices and the latest technologies.

• Own a tech initiative and lead technical design activities • Execute initiatives with the help of individual contributors • Help architects decide strategy and define ‘what’, ‘why’, and ‘how’ • Help in decision making about tools and technologies required to implement given problem/use case • Own initiatives end to end, from development to delivery and maintenance on cloud like AWS • Experience transforming monolithic architectures • Strong understanding of scaling, distributed architectures, caching, queuing, replications • Define best practices, conduct code reviews • Help the organization achieve objectives for becoming center of excellence in technology

• Troubleshooting technical issues associated with the use of products and services offered to our customers • Following up with clients to ensure the problem is resolved • Handle internal and external escalations via emails/calls • Interaction with customers across multiple mediums (calls, chats, emails, etc.) to quickly get to the root of their problem • Testing & analysis of all our active and upcoming products and services • Reporting bugs/issues with the products and services and lend a helping hand in the solution • Strategizing and implementing ideas to improve the customer experience, internal processes, operational metrics, and business profitability

• Lead long-range planning, scenario modeling, performance analysis, and financial strategy aligned with company growth objectives • Act as a key advisor to CFO and executive leadership on strategic and operational decisions • Drive insights across Sales, Marketing, and Product to optimize revenue growth and efficiency while aligning on business strategies and priorities • Oversee and refine performance metrics such as MRR, net retention, cohort growth, and unit economics to regularly improve the business • Evaluate strategic initiatives, new markets, pricing strategies, and growth opportunities • Build and present high-impact narratives for leadership, board, and investors • Build, mentor, and scale high-performing finance and operations teams

• Product strategy and roadmap for AI-powered website creation and the end-to-end site building experience • Ownership of the full customer journey—from intent capture through AI generation, editing, publishing, and iteration • Integration and ongoing management of AI and third-party vendors powering site generation, design systems, and content • Definition of experience standards for AI-generated sites, including layout quality, content defaults, personalization, and mobile responsiveness • Partnering with engineering and design to translate AI capabilities into simple, guided workflows customers can succeed with immediately • Driving site creation activation and completion, ensuring customers move from start to published site with confidence • Establishing success metrics such as site creation completion rate, time-to-publish, retention, and customer satisfaction • Coordinating dependencies and priorities across Product, Engineering, Design, Legal, and GTM for AI-powered features • Leading launches and improvements that materially increase site creation adoption and long-term retention • Providing clear updates to leadership on roadmap progress, tradeoffs, and outcomes • Acting as a product quality bar-raiser, ensuring AI-generated experiences feel cohesive, on-brand, and production-ready