Newfold Digital logo
Newfold Digital

At Network Solutions, we’ve been trusted for decades to help people get online and stay ahead. We’ve been here since the beginning of the internet, and we’re still building for what comes next. As the original digital identity authority, we help secure domain names, protect brands, and safeguard the infrastructure businesses rely on. Our team leverages modern, AI-accelerated tools to streamline how businesses manage their digital presence, making the most of our decades of experience. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you can network and connect with Newfolders globally.

Level 1 Support Assistant - Finance

Financial Planning and AnalysisFinancial Planning and AnalysisFull TimeRemoteSeniorTeam 1,001-5,000Since 2021H1B SponsorCompany SiteLinkedIn

Location

Brazil

Posted

1 day ago

Salary

0

Seniority

Senior

Portuguese

Job Description

Level 1 Support Assistant - Finance

Newfold Digital

• Assist customers using HostGator products and services via chat or email (tickets), providing support for questions and helping with issues they encounter.

Job Requirements

  • Experience in customer service (experience with chat support is a major plus)
  • Empathy as a personal value and a genuine interest in customer service
  • Strong verbal and written communication skills
  • Interest in learning more about the technology field
  • Ability to multitask and perform well under pressure
  • Willingness to learn
  • Organized and execution-focused.

Benefits

  • Meal voucher or food allowance of R$44.55 per working day
  • Transportation voucher (mandatory for on-site employees)
  • Health and dental plans with no copay for the employee
  • Wellness program: Gympass and telemedicine
  • Partnership with a pet health plan
  • Educational platform: undergraduate and postgraduate programs, and language courses through more than 100 educational institutions at highly affordable rates
  • Life insurance
  • Free web hosting
  • And much, much more!

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