Neo Group

• Lead, inspire, and manage a team of up to 15 Sales Agents focused on customer conversion, deposits, and retention-driven sales activities • Take full ownership of your team's commercial performance • Coach agents to success and drive continuous improvement through data and accountability • Be the driving force behind a high-energy team, ensuring they exceed their targets

• Respond to customer inquiries and provide prompt and accurate assistance in Greek through chats & emails. • Handle customer complaints and resolve issues effectively. • Ensure customer satisfaction through professional and courteous communication. • Maintain detailed and accurate records of customer interactions and transactions. • Identify opportunities for process improvements and provide feedback to management.

- Monitor and evaluate the quality of communication between managers and players (email, messengers, phone). - Ensure compliance of communication with established standards and regulations. - Prepare detailed reports on evaluations and identified issues. - Provide constructive feedback to VIP Managers and Support teams. - Participate in the development and updating of QA evaluation forms and procedures. - Collaborate with training and operations teams to improve service processes. - Support a high standard of customer experience across VIP segments (Super VIP, Pre-VIP, Loyalty).

• Create CRM, SEO, SMM, and other marketing content in Spanish. • Develop high-performing lifecycle communication, including email campaigns, push notifications, and in-app messages. • Adapt global campaigns and marketing materials for the Argentina market. • Ensure all content aligns with brand guidelines, tone of voice, and regulatory requirements. • Collaborate with CRM, SEO, and design teams to deliver high-quality campaigns. • Maintain consistency in messaging and quality across all communication channels. • Manage multiple projects simultaneously and meet deadlines in a fast-paced environment.

• Create promotional visuals and promo banners for different formats • Prepare adaptations and resizes based on existing visual concepts • Work with composition, lighting, materials, and rendering to create polished visuals • Perform retouching, compositing, and color correction in Photoshop • Combine 3D renders, stock assets, and graphic elements into cohesive promotional designs • Maintain visual consistency across all promotional materials • Collaborate with stakeholders, graphic designers, and motion designers on daily design tasks

• A Java Web Developer builds and maintains dynamic web applications using Java-based server-side technologies, developing features across the presentation and application layers in collaboration with designers, back-end engineers, and stakeholders. • Develop server-side web logic using Java EE, Jakarta EE, or Spring MVC, building maintainable and well-tested application components. • Build and maintain web UIs using templating engines like JSP or Thymeleaf, or integrate with modern JavaScript front-end frameworks. • Design and query relational databases using MySQL, PostgreSQL, or Oracle, ensuring efficient schema design and query performance. • Implement and consume RESTful web services, documenting endpoints clearly for front-end teams and third-party consumers. • Ensure cross-browser compatibility and responsive layouts across a range of devices and screen sizes. • Apply web security best practices including OWASP guidelines, CSRF protection, and XSS prevention throughout the application layer. • Maintain and deploy applications on servlet containers such as Tomcat or JBoss, supporting both on-premise and cloud environments.

• Contact potential customers via phone, email, or chat to introduce and explain our products or services. • Understand customer needs and preferences to recommend tailored solutions. • Provide accurate information and pricing to close sales and achieve sales targets. • Maintain detailed records of customer interactions and sales activities. • Stay up-to-date with product knowledge and industry trends to effectively address customer queries and objections. • Collaborate with other team members to achieve team sales goals. • Follow up with customers to ensure their satisfaction and build long-term relationships.

As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for an IT Project Manager to join our PMO Department. Key Responsibilities: - Manage full project lifecycle: from planning and kickoff to delivery and closure. - Requirements management: elicit, analyze, document, and support requirements throughout the project lifecycle. - Align project goals with business and tech teams, and make sure everyone’s on the same page. - Organize day-to-day work in the team: task tracking, prioritization, and follow-ups. - Maintain project documentation: roadmaps, status updates, risk logs, etc. - Run regular syncs and planning sessions with developers, designers, QA, and business stakeholders. - Track progress, identify blockers early, and adjust plans as needed. - Communicate clearly with all sides — keeping stakeholders up to date on status, risks, and changes. - Contribute to improving PM processes and tools inside the PMO.

As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for an IT Project Manager to join our PMO Department. Key Responsibilities: - Manage full project lifecycle: from planning and kickoff to delivery and closure. - Requirements management: elicit, analyze, document, and support requirements throughout the project lifecycle. - Align project goals with business and tech teams, and make sure everyone’s on the same page. - Organize day-to-day work in the team: task tracking, prioritization, and follow-ups. - Maintain project documentation: roadmaps, status updates, risk logs, etc. - Run regular syncs and planning sessions with developers, designers, QA, and business stakeholders. - Track progress, identify blockers early, and adjust plans as needed. - Communicate clearly with all sides — keeping stakeholders up to date on status, risks, and changes. - Contribute to improving PM processes and tools inside the PMO.

Looking for someone full of passion for writing, SEO, and social media. Be a key player in our success story, waking up each morning eager to craft winning content. Are you a creative person? Apply now and be part of the excitement! We will entrust you with the following responsibilities: - Creating targeted content internally, covering relevant topics, product reviews, instructional guides, promotions, and social media posts - Generate copy for dedicated sites, enhancing our pages with your writing to maximize their performance - Optimizing content with relevant keywords, headings, and meta descriptions to improve search rankings - Ensuring content is clear, readable, and aligned with the brand’s tone and voice - Adapting content strategies based on new SEO techniques and trends - Any Other ad-hock duties that may arise from time to time.