Neo Group

• Contact potential customers via phone, email, or chat to introduce and explain our products or services. • Understand customer needs and preferences to recommend tailored solutions. • Provide accurate information and pricing to close sales and achieve sales targets. • Maintain detailed records of customer interactions and sales activities. • Stay up-to-date with product knowledge and industry trends to effectively address customer queries and objections. • Collaborate with other team members to achieve team sales goals. • Follow up with customers to ensure their satisfaction and build long-term relationships.

As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for an IT Project Manager to join our PMO Department. Key Responsibilities: - Manage full project lifecycle: from planning and kickoff to delivery and closure. - Requirements management: elicit, analyze, document, and support requirements throughout the project lifecycle. - Align project goals with business and tech teams, and make sure everyone’s on the same page. - Organize day-to-day work in the team: task tracking, prioritization, and follow-ups. - Maintain project documentation: roadmaps, status updates, risk logs, etc. - Run regular syncs and planning sessions with developers, designers, QA, and business stakeholders. - Track progress, identify blockers early, and adjust plans as needed. - Communicate clearly with all sides — keeping stakeholders up to date on status, risks, and changes. - Contribute to improving PM processes and tools inside the PMO.

As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace. We are on the lookout for an IT Project Manager to join our PMO Department. Key Responsibilities: - Manage full project lifecycle: from planning and kickoff to delivery and closure. - Requirements management: elicit, analyze, document, and support requirements throughout the project lifecycle. - Align project goals with business and tech teams, and make sure everyone’s on the same page. - Organize day-to-day work in the team: task tracking, prioritization, and follow-ups. - Maintain project documentation: roadmaps, status updates, risk logs, etc. - Run regular syncs and planning sessions with developers, designers, QA, and business stakeholders. - Track progress, identify blockers early, and adjust plans as needed. - Communicate clearly with all sides — keeping stakeholders up to date on status, risks, and changes. - Contribute to improving PM processes and tools inside the PMO.

Looking for someone full of passion for writing, SEO, and social media. Be a key player in our success story, waking up each morning eager to craft winning content. Are you a creative person? Apply now and be part of the excitement! We will entrust you with the following responsibilities: - Creating targeted content internally, covering relevant topics, product reviews, instructional guides, promotions, and social media posts - Generate copy for dedicated sites, enhancing our pages with your writing to maximize their performance - Optimizing content with relevant keywords, headings, and meta descriptions to improve search rankings - Ensuring content is clear, readable, and aligned with the brand’s tone and voice - Adapting content strategies based on new SEO techniques and trends - Any Other ad-hock duties that may arise from time to time.

Looking for someone full of passion for writing, SEO, and social media. Be a key player in our success story, waking up each morning eager to craft winning content. Are you a creative person? Apply now and be part of the excitement! We will entrust you with the following responsibilities: - Creating targeted content internally, covering relevant topics, product reviews, instructional guides, promotions, and social media posts - Generate copy for dedicated sites, enhancing our pages with your writing to maximize their performance - Optimizing content with relevant keywords, headings, and meta descriptions to improve search rankings - Ensuring content is clear, readable, and aligned with the brand’s tone and voice - Adapting content strategies based on new SEO techniques and trends - Any Other ad-hock duties that may arise from time to time.

Looking for someone full of passion for writing, SEO, and social media. Be a key player in our success story, waking up each morning eager to craft winning content. Are you a creative person? Apply now and be part of the excitement! We will entrust you with the following responsibilities: - Creating targeted content internally, covering relevant topics, product reviews, instructional guides, promotions, and social media posts - Generate copy for dedicated sites, enhancing our pages with your writing to maximize their performance - Optimizing content with relevant keywords, headings, and meta descriptions to improve search rankings - Ensuring content is clear, readable, and aligned with the brand’s tone and voice - Adapting content strategies based on new SEO techniques and trends - Any Other ad-hock duties that may arise from time to time.

**Role Overview: **** - Respond to customer inquiries and provide prompt and accurate assistance in Portuguese through calls, chats & emails. - Handle customer complaints and resolve issues effectively. - Ensure customer satisfaction through professional and courteous communication. - Maintain detailed and accurate records of customer interactions and transactions. - Identify opportunities for process improvements and provide feedback to management.

• Connect with potential customers through phone, email, or chat to introduce and passionately explain our cutting-edge products and services. • Understand customer needs and preferences, tailoring your recommendations to create perfect, personalized solutions. • Close deals like a pro! Provide accurate information, pricing, and ensure every interaction moves you closer to hitting—and surpassing—your sales targets. • Keep detailed records of all customer interactions and sales activities, because every detail counts. • Stay ahead of the game with up-to-date product knowledge and insights into industry trends, ensuring you’re ready to tackle any customer query or objection. • Team up for success by collaborating with your fellow Neo Group warriors to smash team sales goals. • Follow up with customers to ensure they’re thrilled with our services and build long-lasting relationships that keep them coming back.

- Make outbound calls to potential and existing customers - Promote the company’s online products and services - Effectively communicate bonuses, promotions, and key platform features - Build strong relationships and trust with players - Achieve daily and monthly conversion and sales targets - Record all interactions accurately in our CRM system - Handle customer objections and basic support queries when needed

• Contact potential customers via phone, email, or chat to introduce and explain our products or services. • Understand customer needs and preferences to recommend tailored solutions. • Provide accurate information and pricing to close sales and achieve sales targets. • Maintain detailed records of customer interactions and sales activities. • Stay up-to-date with product knowledge and industry trends to effectively address customer queries and objections. • Collaborate with other team members to achieve team sales goals. • Follow up with customers to ensure their satisfaction and build long-term relationships.