Navina

Role Description As our Front-Line Sales Leader, you won't just manage a team; you'll cultivate a sales powerhouse within a hyper-growth environment. You'll play a key role in expanding our footprint across the U.S. primary care market, directly contributing to improved patient outcomes nationwide. This is a rare chance to blend your passion for healthcare innovation with your expertise in driving exceptional sales performance. - Architecting Success: Recruit, mentor, and inspire a world-class team of Directors of Enterprise Solutions. You'll be the chief architect of their development, fostering a culture of relentless improvement, strategic selling, and mutual success. - Crushing Quotas: Lead your team to exceed ambitious sales targets consistently. You'll develop and refine winning sales strategies, ensuring a robust pipeline and predictable revenue growth. - Strategic Market Penetration: Dive deep into the primary care landscape, identifying untapped opportunities and guiding your team in executing targeted, high-impact sales initiatives. - Coaching for Greatness: Provide hands-on coaching and strategic guidance on complex deals, helping your team navigate challenges and close significant opportunities. Your leadership will directly translate into their mastery. - Performance Catalyst: Utilize data-driven insights to optimize team performance, forecast accurately, and implement rapid adjustments to maximize results. - Cross-Functional Champion: Be a vital bridge between Sales, Marketing, Product, and Customer Success, ensuring seamless alignment and a unified approach to market leadership. - Voice of the Customer: Champion our customers' needs and insights, feeding critical market intelligence back to product development to ensure Navina continues to lead the innovation curve. Qualifications - A Proven Sales Leader: 5+ years of demonstrable quota-crushing sales experience in healthcare IT/SaaS, with at least 3 years directly leading and scaling high-performing Enterprise Sales teams. - Healthcare Domain Expert: A deep understanding of the primary care ecosystem, Value-Based Care, physician workflows, and the challenges providers face daily. - A Master Coach: Proven ability to recruit, develop, and retain top sales talent, unlocking potential and driving consistent peak performance. - Strategic & Analytical: Adept at leveraging data to inform decisions, optimize processes, and forecast with precision. - Results-Obsessed: Thrives on achieving ambitious goals, consistently pushing boundaries, and inspiring the team. - Communicator & Influencer: Exceptional ability to articulate complex value propositions and inspire action. - Tech-Savvy: Proficient with CRM (e.g., Salesforce) and modern sales enablement tools. - Driven & Adaptable: Excels in fast-paced, high-growth startup environments and embraces the dynamic nature of innovation. Benefits - Impact: Directly contribute to improving patient care and physician well-being on a national scale. - Innovation: Work with cutting-edge AI technology that's truly transforming an industry. - Growth: Be part of a well-funded, rapidly expanding company with immense potential for personal and professional advancement. - Culture: Join a collaborative, supportive, and high-achieving team that celebrates success and fosters continuous learning. - Rewards: Enjoy a highly competitive base salary, an uncapped commission structure, comprehensive benefits, and generous PTO. - Autonomy: Empower leaders with the ownership and resources to drive significant change.

Role Description As our Front-Line Sales Leader, you won't just manage a team; you'll cultivate a sales powerhouse within a hyper-growth environment. You'll play a key role in expanding our footprint across the U.S. primary care market, directly contributing to improved patient outcomes nationwide. This is a rare chance to blend your passion for healthcare innovation with your expertise in driving exceptional sales performance. - Architecting Success: Recruit, mentor, and inspire a world-class team of Directors of Enterprise Solutions. You'll be the chief architect of their development, fostering a culture of relentless improvement, strategic selling, and mutual success. - Crushing Quotas: Lead your team to exceed ambitious sales targets consistently. You'll develop and refine winning sales strategies, ensuring a robust pipeline and predictable revenue growth. - Strategic Market Penetration: Dive deep into the primary care landscape, identifying untapped opportunities and guiding your team in executing targeted, high-impact sales initiatives. - Coaching for Greatness: Provide hands-on coaching and strategic guidance on complex deals, helping your team navigate challenges and close significant opportunities. Your leadership will directly translate into their mastery. - Performance Catalyst: Utilize data-driven insights to optimize team performance, forecast accurately, and implement rapid adjustments to maximize results. - Cross-Functional Champion: Be a vital bridge between Sales, Marketing, Product, and Customer Success, ensuring seamless alignment and a unified approach to market leadership. - Voice of the Customer: Champion our customers' needs and insights, feeding critical market intelligence back to product development to ensure Navina continues to lead the innovation curve. Qualifications - A Proven Sales Leader: 5+ years of demonstrable quota-crushing sales experience in healthcare IT/SaaS, with at least 3 years directly leading and scaling high-performing Enterprise Sales teams. - Healthcare Domain Expert: Deep understanding of the primary care ecosystem, Value-Based Care, physician workflows, and the challenges providers face daily. - A Master Coach: Proven ability to recruit, develop, and retain top sales talent, unlocking potential and driving consistent peak performance. - Strategic & Analytical: Adept at leveraging data to inform decisions, optimize processes, and forecast with precision. - Results-Obsessed: Thrive on achieving ambitious goals, consistently pushing boundaries, and inspiring your team to do the same. - Communicator & Influencer: Exceptional ability to articulate complex value propositions and inspire action. - Tech-Savvy: Proficient with CRM (e.g., Salesforce) and modern sales enablement tools. - Driven & Adaptable: Excel in fast-paced, high-growth startup environments and embrace the dynamic nature of innovation. Benefits - Impact: Directly contribute to improving patient care and physician well-being on a national scale. - Innovation: Work with cutting-edge AI technology that's truly transforming an industry. - Growth: Be part of a well-funded, rapidly expanding company with immense potential for personal and professional advancement. - Culture: Join a collaborative, supportive, and high-achieving team that celebrates success and fosters continuous learning. - Rewards: Enjoy a highly competitive base salary, an uncapped commission structure, comprehensive benefits, and generous PTO. - Autonomy: Empower our leaders with the ownership and resources to drive significant change.

Navina is a fast-growing digital health SaaS company that’s on a mission to transform the way physicians interact with patient data. Thousands of clinicians across the United States already use Navina’s AI-powered solution that transforms complex and fragmented patient data into concise “patient portraits" and actionable clinical insights at the point of care. With Navina, physicians experience less burnout, reduce missed diagnoses, and can devote more time giving better care to their patients. Navina has been named one of the Top 100 AI companies globally by CB Insights and made the list of the Top 50 Digital Health startups. We are already working with industry-leading value-based organizations including Privia Health and Agilon. The Technical Support Engineer is a key contributor to our overall customer experience and our customers' product satisfaction. They are also the first line of defense that ensures our R&D can focus on creating top-of-the-line value-based-care solutions with AI. The ideal candidate is passionate about technology, troubleshooting, and customer success. Responsibilities - Resolve customer issues daily, ensuring timely responses and high levels of customer satisfaction - Proactively manage the day-to-day resolution of customer issues in a timely (SLA) manner and maintain their high satisfaction - Contribute to methodologies, best practices, and techniques to improve our support process - Build and contribute to Navina’s technical support knowledge base. - Work closely with R&D, Product, Customer Success, and our Medical team for complex problem-solving and time-sensitive escalations. Requirements - +4 years of experience in a customer-facing Tech Support/ Integration/ Services role at a SaaS company or equivalent experience - Proven experience with SQL and data analysis - MUST - Proven experience with debugging web applications - Strong project management skills - Excellent problem-solving and troubleshooting skills - Proven excellent customer-facing communication skills (verbal and written) - Familiarity with the US healthcare industry- Advantage - Proven experience in programming (JavaScript, Python, Nodejs) - Advantage - Located in the U.S. East Coast time zone or available to work East Coast hours What would you stand out? - Experience with troubleshooting data pipelines and ETL processes. - Experience in a fast-growing organization - Strong presentation skills for all audiences; Ability to articulate thoughts and ideas clearly, concisely, and persuasively, to a variety of different personas - A can-do attitude - Detailed oriented You don’t need to meet 100% of the requirements to be a great fit. We believe in hiring people, not just checklists, and we value potential as much as experience. If this role excites you, we’d love to see your application!

Navina is a fast-growing digital health SaaS company that’s on a mission to transform the way physicians interact with patient data. Thousands of clinicians across the United States already use Navina’s AI-powered solution that transforms complex and fragmented patient data into concise “patient portraits" and actionable clinical insights at the point of care. With Navina, physicians experience less burnout, reduce missed diagnoses, and can devote more time giving better care to their patients. Navina has been named one of the Top 100 AI companies globally by CB Insights and made the list of the Top 50 Digital Health startups. We are already working with industry-leading value-based organizations including Privia Health and Agilon. The Technical Support Engineer is a key contributor to our overall customer experience and our customers' product satisfaction. They are also the first line of defense that ensures our R&D can focus on creating top-of-the-line value-based-care solutions with AI. The ideal candidate is passionate about technology, troubleshooting, and customer success. Responsibilities - Resolve customer issues daily, ensuring timely responses and high levels of customer satisfaction - Proactively manage the day-to-day resolution of customer issues in a timely (SLA) manner and maintain their high satisfaction - Contribute to methodologies, best practices, and techniques to improve our support process - Build and contribute to Navina’s technical support knowledge base. - Work closely with R&D, Product, Customer Success, and our Medical team for complex problem-solving and time-sensitive escalations. Requirements - +4 years of experience in a customer-facing Tech Support/ Integration/ Services role at a SaaS company or equivalent experience - Proven experience with SQL and data analysis - MUST - Proven experience with debugging web applications - Strong project management skills - Excellent problem-solving and troubleshooting skills - Proven excellent customer-facing communication skills (verbal and written) - Familiarity with the US healthcare industry- Advantage - Proven experience in programming (JavaScript, Python, Nodejs) - Advantage - Located in the U.S. Pacific time zone or available to work until 8:00PM PST What would you stand out? - Experience with troubleshooting data pipelines and ETL processes. - Experience in a fast-growing organization - Strong presentation skills for all audiences; Ability to articulate thoughts and ideas clearly, concisely, and persuasively, to a variety of different personas - A can-do attitude - Detailed oriented You don’t need to meet 100% of the requirements to be a great fit. We believe in hiring people, not just checklists, and we value potential as much as experience. If this role excites you, we’d love to see your application!

Navina is a fast-growing, award-winning AI startup revolutionizing patient care. Recognized as a Calcalist “Top 50 Startup,” Best in KLAS for Clinician Digital Workflow, and MedTech’s “Best Overall Informatics Solution,” we are on a mission to transform the way clinicians interact with patient data right in the moment of care. As the only clinical AI copilot built specifically for the entire value-based care workflow, Navina helps clinicians deliver proactive, empathic care while reducing administrative burden. Trusted by top medical groups across the U.S., our platform drives improved outcomes, better financial performance, and higher clinician satisfaction. The company recently raised $55 million in series C by Goldman Sachs. We’re scaling fast and looking for a highly motivated BDR to join our growing outbound team. You'll play a pivotal role in building pipeline through proactive outreach and targeted account engagement, helping Navina expand across enterprise healthcare organizations. This is a remote role, requiring comfort with working US hours. If you're excited about AI technology, passionate about healthcare innovation, and thrive in a fast-paced environment, this is your opportunity to join a mission-driven team making a true impact on the lives of physicians and patients. Responsibilities - Investigate and resolve code-level bugs for issues escalated by the support team, ensuring timely, high-quality fixes for our customers. - Design, build, test, and deploy customized customer-specific solutions based on Navina’s product architecture and capabilities. - Work closely with engineering teams in Israel to learn the product deeply, collaborate on enhancements, and help drive new custom capabilities as needed. - Support the customer success and technical support teams by troubleshooting complex, multi-layer issues involving data flows, business logic, integrations, and UI behavior. - Build support-focused internal tools that improve efficiency, visibility, and troubleshooting workflows across support and success teams. - Contribute to process improvements for escalations, custom work, and handoff to other engineering teams. - Maintain high-quality documentation and clear communication with internal stakeholders. - Leverage AI to accelerate finding problems and building solutions, as well as for documentation and testing of the changes. Requirements - Strong hands-on software engineering background (backend, frontend, or full-stack), with Python, Typescript and Node experience. - Ability to quickly learn new domains, debug across the stack, and deliver fast, reliable solutions across data pipelines, business logic, and UI layers. - Excellent collaboration and communication skills — able to work effectively with engineering, customer success, and technical support teams. - Comfortable being customer-facing when needed: explaining issues, gathering requirements, or understanding customer context. - A proactive, ownership-driven approach: you thrive in ambiguous situations and enjoy taking initiative. - US-based, with strong preference for Eastern Time Zone to maintain strong overlap with teams in Israel Nice-to-Haves: - Experience supporting production SaaS systems or working with technical support/escalation teams. - Experience building internal tools or automation for support/debugging workflows. - Experience working in healthcare, AI, or data-rich environments. - Familiarity with distributed teams and remote collaboration. Why Join Us - Work on impactful, customer-critical work where your contributions directly enhance customer satisfaction and product reliability. - Be part of a fast-moving, collaborative engineering environment working closely with teams across the US and Israel.

Navina is a fast-growing digital health SaaS company that’s on a mission to transform the way physicians interact with patient data. Thousands of clinicians across the United States already use Navina’s AI-powered solution that transforms complex and fragmented patient data into concise “patient portraits" and actionable clinical insights at the point of care. With Navina, physicians experience less burnout, reduce missed diagnoses, and can devote more time giving better care to their patients. Navina has been named one of the Top 100 AI companies globally by CB Insights and made the list of the Top 50 Digital Health startups. We are already working with industry-leading value-based organizations including Privia Health and Agilon. Navina is seeking a seasoned and driven Implementation Engineer to lead technical onboarding for large health systems. This is a high-impact individual contributor role at the intersection of technology and customer success, where you will be responsible for translating Navina’s AI and data requirements into seamless Epic or other EMR integrations. In this role, you will serve as the senior technical voice in customer onboarding—owning the end-to-end implementation lifecycle and collaborating closely with Product, R&D, and Customer Success teams. You’ll guide customers through complex integrations, ensure frictionless go-lives, and play a key role in shaping scalable delivery processes that support Navina’s rapid growth across health systems. Responsibilities - Lead end-to-end implementations for Epic and other EMR-based customers—from kickoff through go-live and interface activation. - Act as the primary technical contact for CMIOs, Epic Analysts, interface engineers, and other IT leaders. - Design and configure integrations (HL7 v2/v3, FHIR, Interconnect VPN, etc.). - Troubleshoot complex issues during onboarding with Product and Engineering support. - Maintain project plans and provide clear status updates to stakeholders. - Build and maintain reusable templates, runbooks, and automation scripts. - Share field insights with Product, R&D, and Medical teams to inform roadmap decisions. - Support pre-sale efforts by advising Health System customers on integration feasibility, scope, and technical requirements. - Promote knowledge-sharing and best practices across Navina teams related to Health Systems integrations and Epic implementations Requirements - 5+ years in technical implementation, integration engineering, or customer onboarding for healthcare SaaS, consulting, or EHR vendors. - Deep, hands-on Epic expertise — Strong understanding of Epic’s architecture, integration points, and configuration workflows—including user access controls, FHIR API enablement, and SMART on FHIR/OAuth2 setup. - Advanced SQL skills - Strong project-management abilities: create timelines, manage risks, and deliver on schedule. - Exceptional written and verbal communication—able to translate complex technical details for both C-suite and frontline analysts. - Strong executive presence and ability to represent Navina in customer steering committees and governance meetings during implementation - Solid grasp of U.S. healthcare data standards How You Would Stand Out? - Epic certification(s) - Prior experience in a high-growth startup environment. - Experience integrating with other EHRs (eCW, Athenahealth, Veradigm, and others). - Programming/scripting proficiency (Python, JavaScript/Node.js) You don’t need to meet 100% of the requirements to be a great fit. We believe in hiring people, not just checklists, and we value potential as much as experience. If this role excites you, we’d love to see your application!

Navina is a fast-growing digital health SaaS company that’s on a mission to transform the way physicians interact with patient data. Thousands of clinicians across the United States already use Navina’s AI-powered solution that transforms complex and fragmented patient data into concise “patient portraits" and actionable clinical insights at the point of care. With Navina, physicians experience less burnout, reduce missed diagnoses, and can devote more time giving better care to their patients. Navina has been named one of the Top 100 AI companies globally by CB Insights and made the list of the Top 50 Digital Health startups. We are already working with industry-leading value-based organizations including Privia Health and Agilon. The Technical Support Engineer is a key contributor to our overall customer experience and our customers' product satisfaction. They are also the first line of defense that ensures our R&D can focus on creating top-of-the-line value-based-care solutions with AI. The ideal candidate is passionate about technology, troubleshooting, and customer success. +4 years of experience in a customer-facing Tech Support/ Integration/ Services role at a SaaS company or equivalent experience Proven experience with SQL and data analysis - MUST Proven experience with debugging web applications Strong project management skills Excellent problem-solving and troubleshooting skills Proven excellent customer-facing communication skills (verbal and written) Familiarity with the US healthcare industry- Advantage Proven experience in programming (JavaScript, Python, Nodejs) - Advantage Located in the U.S. Pacific time zone or available to work until 8:00PM PST What would you stand out? Experience with troubleshooting data pipelines and ETL processes. Experience in a fast-growing organization Strong presentation skills for all audiences; Ability to articulate thoughts and ideas clearly, concisely, and persuasively, to a variety of different personas A can-do attitude Detailed oriented You don’t need to meet 100% of the requirements to be a great fit. We believe in hiring people, not just checklists, and we value potential as much as experience. If this role excites you, we’d love to see your application!