Nava PBC

Role Description Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Product Manager to drive our vision forward. You'll help us execute our mission of reimagining the digital services our government provides. Working directly with government partners and across Nava’s engineering, design, and business teams, you’ll create experiences that improve the lives of millions of Americans. You care deeply about end users and are passionate about crafting simple and usable solutions. You'll work with government partners and cross-functional teams of engineers, designers, and project managers to: - Set direction and scope product features - Remove obstacles and barriers - Assess the business impact on a government contract You will be uniquely positioned and empowered to make a huge impact on Nava's mission to reimagine how our government serves its people. You think holistically and take pride in working through highly ambiguous situations to deliver value to users. You have a strong bias towards action when faced with incomplete information and communicate transparently to build consensus internally and externally. Qualifications - At least five (5) years of experience as a Product Manager of a cross-functional team - Bachelor's degree or equivalent experience - Experience running and/or shipping consumer web applications - Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors - Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic communicator - Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan - Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs - Ability to define a product objective and logically reverse engineer the path and communications to achieve the objective - Ability to identify market trends and shifts that will affect product direction and update plans based on future expectations - An adaptive, empathetic, collaborative, and positive mindset Requirements - Legal authorization to work in the United States - Ability to meet any other requirements for government contracts for which candidates are hired - Work authorization that doesn’t require visa sponsorship, now or in the future - May be subject to a government background check or security clearance, depending on the contract Benefits - Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs - Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost - Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge - Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO - Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus - Parental leave — paid time off for new parents, plus weekly meals delivered to your home - Wellness program — full platform offering physical, mental, & emotional health resources & support tools - Virtual care — see doctors online with no copay through a virtual visit program (depending on available providers) - Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest - 401(k) match — Nava matches 4% of your salary to support your retirement savings plan - Flexible work — remote-first environment with flexibility built around your schedule and responsibilities - Home office setup — company laptop & setup assistance provided via Staples for remote work needs - Utility support — monthly reimbursement to help offset eligible home office utility expenses - Learning opportunities — internal training programs and resources to help grow your professional skills - Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs - Referral bonus — get rewarded when you refer great people who join the Nava team - Commuter benefits — pre-tax commuter programs to support in-office travel when applicable - Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Role Description Nava’s Associate Counsel is for an early-career attorney who thrives in a collaborative, fast-paced environment and is energized by work that directly advances the public good. You will work alongside senior counsel and cross-functional teams—supporting compliance, employment matters, and government contracting operations—while developing substantive expertise across multiple practice areas. Our legal team operates as true business partners—collaborative, pragmatic, and invested in Nava’s mission. We value candor, intellectual curiosity, and the willingness to roll up your sleeves on any matter, large or small. The ideal candidate will bring: - A collegial, team-first mindset with the ability to build trusted relationships across legal, HR, finance, and program management. - Comfort operating in ambiguity—identifying practical paths forward when the law, the facts, or the business landscape are still evolving. - A client-service orientation balanced with sound risk judgment and the confidence to advocate for the right legal position. - Genuine enthusiasm for Nava’s mission of improving public services through technology. Qualifications - Juris Doctor (J.D.) from an ABA-accredited law school and active bar membership in good standing in at least one U.S. jurisdiction. - 2–3 years of post-bar legal experience in employment law, government contracts, or a combination of both—gained through in-house, or government practice. - Working knowledge of the Federal Acquisition Regulation (FAR) and/or federal employment laws (Title VII, ADEA, ADA, FMLA, FLSA). - Strong experience interpreting laws, rules, and regulations at local, state, and federal levels. - Strong legal research and writing skills with the ability to distill complex issues into clear, actionable guidance. - Demonstrated ability to manage multiple priorities, meet deadlines, and work effectively in ambiguous or rapidly evolving environments. - Ability to work independently and collaboratively in a fast-paced environment. - Attention to detail and strong organizational skills. - Build and maintain positive relationships with internal stakeholders, as well as external customers and business partners with whom Nava negotiates. Requirements - Experience with GSA Schedule contracts, HHS/CMS procurements, VA contracting, or SBA small business programs. - Familiarity with OFCCP compliance and multi-state employment law. - Prior in-house experience, particularly within a technology or government services company. - Comfort with legal technology tools and modern contract lifecycle management platforms. - Proficiency in GSuite, Slack, Zoom, Excel, Apple computers, and other tools used to support a remote-work environment. Benefits - Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs. - Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost. - Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge. - Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO. - Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus. - Parental leave — paid time off for new parents, plus weekly meals delivered to your home. - Wellness program — full platform offering physical, mental, & emotional health resources & support tools. - Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program. - Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest. - 401(k) match — Nava matches 4% of your salary to support your retirement savings plan. - Flexible work — remote-first environment with flexibility built around your schedule and responsibilities. - Home office setup — company laptop & setup assistance provided via Staples for remote work needs. - Utility support — monthly reimbursement to help offset eligible home office utility expenses. - Learning opportunities — internal training programs and resources to help grow your professional skills. - Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs. - Referral bonus — get rewarded when you refer great people who join the Nava team. - Commuter benefits — pre-tax commuter programs to support in-office travel when applicable. - Supportive culture — A collaborative and remote-friendly team environment where people genuinely care.

Role Description You will work on cross-functional teams to build scalable systems for our government -- designing, implementing, and delivering services that millions of Americans depend on. You care deeply about working on technology that improves people’s lives, but don’t think technology is always the answer. You are passionate about building large-scale systems that are inclusive, well-designed, fast, scalable, and secure, and you'll help set high standards for our teams in terms of simplicity, empathy, and accessibility. The Backend Test Engineer role will be responsible for developing end to end systems for one of Nava's major government partners. The objective is to modernize an existing legacy enterprise platform to improve its public facing processes, and experiences which will enable users to have more access to the programs and services that they need, in real-time, in a more user friendly and uncomplicated way. This individual will be involved in everything, from strategy, and planning through to post production testing, and support. What you'll do - Working with fellow Nava engineers to design, review, and build well-crafted software - Collaborate with government partners and other contractors to architect, implement, and deploy new systems and improvements to existing systems - Working in an agile manner to efficiently ship new features that meet user needs - Write and maintain documentation for test plans, test cases, and test results - Monitor and analyze test results, and report defects and performance issues to development teams - Ensure compliance with security best practices in all testing activities - Participating in an on-call rotation to support production systems and investigate issues when they occur - Taking part in hiring activities (e.g., submitting referrals, conducting interviews, and attending interview debriefs), as needed Qualifications - Minimum of 8 years of testing experience - At least 5 years coding in Javascript - Ability to develop testing strategy, define testing processes, introduce best practices, and advocate for test automation - Experience with defining and executing test plans and test cases for complex enterprise applications - Strong skills in tracking, reporting, and prioritizing defects using tools like Jira, Github project - Experience with a mix of automation tools such as: Selenium, Cypress, Playwright, JUnit, or other automation frameworks - Knowledge of performance testing tools - Experience leading regression, UAT, and E2E testing - Familiarity with security testing and data protection best practices - Highly resourceful, reliable, and detail-oriented - Ability to think strategically around trade-offs and short term vs. long term benefits - An adaptive, empathetic, collaborative and positive mindset - Excellent written and verbal communication skills, technical and otherwise Requirements - Legal authorization to work in the United States - Ability to meet any other requirements for government contracts for which candidates are hired - Work authorization that doesn’t require visa sponsorship, now or in the future - May be subject to a government background check or security clearance, depending on the contract Benefits - Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs - Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost - Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge - Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO - Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus - Parental leave — paid time off for new parents, plus weekly meals delivered to your home - Wellness program — full platform offering physical, mental, & emotional health resources & support tools - Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program - Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest - 401(k) match — Nava matches 4% of your salary to support your retirement savings plan - Flexible work — remote-first environment with flexibility built around your schedule and responsibilities - Home office setup — company laptop & setup assistance provided via Staples for remote work needs - Utility support — monthly reimbursement to help offset eligible home office utility expenses - Learning opportunities — internal training programs and resources to help grow your professional skills - Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs - Referral bonus — get rewarded when you refer great people who join the Nava team - Commuter benefits — pre-tax commuter programs to support in-office travel when applicable - Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Role Description Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Product Manager to drive our vision forward. You'll help us execute our mission of reimagining the digital services our government provides. Working directly with government partners and across Nava’s engineering, design, and business teams, you’ll create experiences that improve the lives of millions of Americans. You care deeply about end users and are passionate about crafting simple and usable solutions. You'll work with government partners and cross-functional teams of engineers, designers, and project managers to: - Set direction and scope product features - Remove obstacles and barriers - Assess the business impact on a government contract You will be uniquely positioned and empowered to make a huge impact on Nava's mission to reimagine how our government serves its people. You think holistically and take pride in working through highly ambiguous situations to deliver value to users. You have a strong bias towards action when faced with incomplete information and communicate transparently to build consensus internally and externally. What you'll do - Define the vision, goals, and measures of success for the products and services you manage - Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches - Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics - Work closely with cross-functional teams to develop and ship projects - Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors - Collaborate with the project management team to prioritize roadmaps and inbound units of work - Represent Nava’s outcome-centric and user-centric approach in discovery meetings with agencies and contractors - Understand and communicate the needs of end users and population segments we serve and government partners we work with - Measure product progress toward business goals or user needs and translate data insights into action - Make tactical decisions to improve the design, define requirements, and generate stakeholder buy-in for our desired path forward Qualifications - At least three (3) years of experience as a Product Manager of a cross-functional team - Bachelor's degree or equivalent experience - Experience running and/or shipping consumer web applications - Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors - Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic communicator - Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan - Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs - Ability to define a product objective and logically reverse engineer the path and communications to achieve the objective - Ability to identify market trends and shifts that will affect product direction and update plans based on future expectations - An adaptive, empathetic, collaborative, and positive mindset Requirements - Legal authorization to work in the United States - Ability to meet any other requirements for government contracts for which candidates are hired - Work authorization that doesn’t require visa sponsorship, now or in the future - May be subject to a government background check or security clearance, depending on the contract Benefits - Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs - Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost - Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge - Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO - Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus - Parental leave — paid time off for new parents, plus weekly meals delivered to your home - Wellness program — full platform offering physical, mental, & emotional health resources & support tools - Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program - Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest - 401(k) match — Nava matches 4% of your salary to support your retirement savings plan - Flexible work — remote-first environment with flexibility built around your schedule and responsibilities - Home office setup — company laptop & setup assistance provided via Staples for remote work needs - Utility support — monthly reimbursement to help offset eligible home office utility expenses - Learning opportunities — internal training programs and resources to help grow your professional skills - Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs - Referral bonus — get rewarded when you refer great people who join the Nava team - Commuter benefits — pre-tax commuter programs to support in-office travel when applicable - Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Role Description The Software Engineer’s (SWE/SR) purpose is to improve overall engineering quality through documentation, technical guidance and mentoring, and applying best practices to the work. The incumbent leads significant migration efforts and routinely works with government stakeholders to get buy-in on technical initiatives. This role collaborates with the product team, government stakeholders, and other contractors to build new systems and make improvements to existing systems. These responsibilities support Nava’s culture and mission. What you'll do - Work with fellow Nava engineers to design, review, and build well-crafted software - Collaborate with government partners and other contractors to architect, implement, and deploy new systems and improvements to existing systems - Work in an agile manner to efficiently ship new features that meet user needs - Create tools and processes to automate our development, testing, and production workflows - Write and review technical documentation, performing code reviews - Participate in an on-call rotation to support production systems and investigate issues when they occur - Take part in hiring activities (e.g., submitting referrals, conducting interviews, and attending interview debriefs), as needed Qualifications - Python, JavaScript and Django or Flask - At least 7 years of experience of full-stack engineering contributing development initiatives, in a fast paced, dynamic environment in a self-directed manner, that required minimal supervision - Meaningful experience working on web-based systems, both front-end and back-end - Experience designing and implementing application architectures and code that is highly scalable, available, and performant - Self-directed, requiring minimal supervision - Experience working on large-scale applications and systems - An adaptive, empathetic, collaborative and positive mindset - Ability to think holistically around engineering issues - Knowledge of engineering fundamentals and architecture - Expertise developing well-crafted software - Excellent written and verbal communication skills, technical and otherwise - Experience with modern web development frameworks - Previous experience as a software engineer - Aptitude for giving and receiving feedback Requirements - Legal authorization to work in the United States - Ability to meet any other requirements for government contracts for which candidates are hired - Work authorization that doesn’t require visa sponsorship, now or in the future - May be subject to a government background check or security clearance, depending on the contract Benefits - Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs - Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost - Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge - Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO - Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus - Parental leave — paid time off for new parents, plus weekly meals delivered to your home - Wellness program — full platform offering physical, mental, & emotional health resources & support tools - Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program - Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest - 401(k) match — Nava matches 4% of your salary to support your retirement savings plan - Flexible work — remote-first environment with flexibility built around your schedule and responsibilities - Home office setup — company laptop & setup assistance provided via Staples for remote work needs - Utility support — monthly reimbursement to help offset eligible home office utility expenses - Learning opportunities — internal training programs and resources to help grow your professional skills - Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs - Referral bonus — get rewarded when you refer great people who join the Nava team - Commuter benefits — pre-tax commuter programs to support in-office travel when applicable - Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Role Description You will work on small teams to build scalable applications for our government—designing, implementing, and delivering services that millions of Americans depend on. You care deeply about working on technology that improves people’s lives, but don’t think technology is always the answer. You are passionate about building large-scale systems that are inclusive, well-designed, fast, scalable, and secure, and you'll help set high standards for our teams in terms of simplicity, empathy, and accessibility. The full stack engineer in this role will be focused on Ruby on Rails and developing end to end systems for one of Nava's major government partners. The objective is to modernize an existing legacy enterprise platform to improve its public facing processes, and experiences which will enable users to have more access to the programs and services that they need, in real-time, in a more user friendly and uncomplicated way. This individual will be involved in everything, from strategy, and planning through to post production testing, and support. What you'll do - Work with fellow Nava engineers to design, review, and build well-crafted software - Collaborate with government partners and other contractors to architect, implement, and deploy new systems and improvements to existing systems - Work in an agile manner to efficiently ship new features that meet user needs - Create tools and processes to automate our development, testing, and production workflows - Write and review technical documentation, performing code reviews - Participate in an on-call rotation to support production systems and investigate issues when they occur - Take part in hiring activities (e.g., submitting referrals, conducting interviews, and attending interview debriefs), as needed Qualifications - Experience with Ruby, Ruby on Rails, Typescript - At least 5 years of experience of full-stack engineering contributing development initiatives, in a fast paced, dynamic environment in a self directed manner, that required minimal supervision - Meaningful experience working on web-based systems, both front-end and back-end - Experience working on large-scale applications and systems - An adaptive, empathetic, collaborative and positive mindset - Ability to think holistically around engineering issues - Knowledge of engineering fundamentals and architecture - Expertise developing well-crafted software - Excellent written and verbal communication skills, technical and otherwise - Experience with modern web development frameworks - Experience designing and implementing application architectures and code that is highly scalable, available, and performant - Self-directed, requiring minimal supervision - Ability to work with others on a team - Previous experience as a software engineer - Aptitude for giving and receiving feedback - Experience with testing, specifically automated testing - Knowing code quality tools such as Linter - Experience with system design such as designing systems that will be sustainable with high usage, designing a front end and back end that talk to each other Requirements - Legal authorization to work in the United States - Ability to meet any other requirements for government contracts for which candidates are hired - Work authorization that doesn’t require visa sponsorship, now or in the future - May be subject to a government background check or security clearance, depending on the contract Benefits - Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs - Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost - Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge - Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO - Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus - Parental leave — paid time off for new parents, plus weekly meals delivered to your home - Wellness program — full platform offering physical, mental, & emotional health resources & support tools - Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program - Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest - 401(k) match — Nava matches 4% of your salary to support your retirement savings plan - Flexible work — remote-first environment with flexibility built around your schedule and responsibilities - Home office setup — company laptop & setup assistance provided via Staples for remote work needs - Utility support — monthly reimbursement to help offset eligible home office utility expenses - Learning opportunities — internal training programs and resources to help grow your professional skills - Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs - Referral bonus — get rewarded when you refer great people who join the Nava team - Commuter benefits — pre-tax commuter programs to support in-office travel when applicable - Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

Role Description Nava is seeking a consultant for shared services & platform expertise to build and maintain custom reports and configure Business Processes (BPs) as a shared service for all Workday-enabled units across Nava. - Serve as the company’s Workday SME, developing deep knowledge of platform capabilities and proactively identifying opportunities for greater leverage across the organization. - Make recommendations about additional Workday SKUs or features Nava could invest in. - Manage system updates, patches, and new feature rollouts. Data integrity responsibilities include: - Own long-term data integrity for Workday, including cross-functional collaboration to drive timely data updates and design processes that keep data accurate and reliable. - Establish and maintain data standards and protocols across the production environment. For integrations & vendor management: - Partner with IT as an internal business partner on system integrations; collaborate to evaluate scope and complexity and determine when third-party vendor support is needed. - Manage and coordinate third-party vendor relationships when external support is engaged. Stakeholder support & change management includes: - Develop testing frameworks and coordinate user acceptance testing across departments. - Provide technical support and troubleshooting for all user groups. - Train and support end users across different functional areas. - Translate business requirements into technical Workday solutions. Total hours not to exceed 1,040 hours. Consultant shall use allotted hours based on Nava’s needs within the period of performance. Please note: Consultants/Contractors are not eligible for Nava benefits unless hired in a full-time capacity. Qualifications - Legal authorization to work in the United States. - Ability to meet any other requirements for government contracts for which candidates are hired. - Work authorization that doesn’t require visa sponsorship, now or in the future. - May be subject to a government background check or security clearance, depending on the contract. Benefits - Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs. - Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost. - Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge. - Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO. - Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus. - Parental leave — paid time off for new parents, plus weekly meals delivered to your home. - Wellness program — full platform offering physical, mental, & emotional health resources & support tools. - Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program. - Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest. - 401(k) match — Nava matches 4% of your salary to support your retirement savings plan. - Flexible work — remote-first environment with flexibility built around your schedule and responsibilities. - Home office setup — company laptop & setup assistance provided via Staples for remote work needs. - Utility support — monthly reimbursement to help offset eligible home office utility expenses. - Learning opportunities — internal training programs and resources to help grow your professional skills. - Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs. - Referral bonus — get rewarded when you refer great people who join the Nava team. - Commuter benefits — pre-tax commuter programs to support in-office travel when applicable. - Supportive culture — A collaborative and remote-friendly team environment where people genuinely care.

Role Description The Credentialing Specialist serves as a subject matter expert (SME) responsible for the execution of credentialing processes in support of Nava’s state and federal programs. This role requires an active or obtainable Secret clearance and demonstrated experience executing credentialing within state and/or federal government contracting environments. The Credentialing Specialist ensures the timely, audit-ready management of credentialing operations, aligning with contract-specific requirements and stringent government standards, and operates with a high degree of autonomy – partnering with program leadership, identifying risks, and driving operational improvements. This is a specialized, hands-on role focused on credentialing within regulated government environments, including onboarding, verification, ongoing maintenance and renewals, offboarding, and compliance. What you'll do - Serve as the primary credentialing subject matter expert and internal escalation point across state and federal contracts - Interpreting and applying contract-specific, state, and federal credentialing requirements in day-to-day operations - Executing credentialing activities within government systems and portals, including initiating and managing credentialing workflows - Partnering with Program Managers, People Operations, and external stakeholders (e.g., CORs) to ensure requirements are clearly understood and met - Independently resolving complex or high-risk credentialing issues - Leading the design, standardization, and continuous improvement of credentialing SOPs across contracts - Ensuring SOPs reflect state, federal, and audit requirements - Aligning SOPs with program and contract requirements - Driving improvements to increase efficiency, scalability, and compliance readiness - Leading credentialing strategy for new contract stand-up, including requirements gathering and implementation - Partnering with Program Managers, CORs, and stakeholders to define credentialing workflows - Managing the end-to-end credentialing lifecycle, including onboarding, re-credentialing, ongoing maintenance and renewals, and offboarding - Ensuring all credentialing activities meet contractual SLAs and timelines - Leading credentialing-related onboarding requirements for new hires supporting government contracts - Coordinating with security officers and government clients to facilitate clearance initiation, adjudication tracking, and access provisioning for cleared personnel - Ensuring credentialing, training, and access processes are initiated prior to start and completed in alignment with contract requirements and timelines - Providing guidance to stakeholders and employees on credentialing requirements and timelines - Supporting workforce readiness through proactive credential tracking and issue resolution - Maintaining audit-ready documentation for all credentialing activities - Monitoring adherence to state, federal, and contract-specific requirements - Identifying risks, gaps, and inconsistencies and implementing corrective actions - Supporting internal and external audits and responding to compliance inquiries - Overseeing credentialing-related system access and ensuring compliance with contract requirements - Ensuring accurate and timely recordkeeping across credentialing systems - Leveraging systems and tools to improve visibility, tracking, and reporting Qualifications - Active Secret clearance OR ability to obtain and maintain one (required) - 5+ years of credentialing experience, including direct, hands-on experience in state and/or federal government contracting environments - Demonstrated experience executing credentialing workflows within government systems and portals - Strong knowledge of state and federal credentialing requirements and compliance expectations - Experience working in contract-driven environments with defined SLAs and timelines - Proven ability to develop and refine credentialing processes and SOPs - Experience supporting audits and maintaining compliant, audit-ready documentation - Experience coordinating clearance initiation and adjudication tracking for cleared personnel - Proficiency in HRIS platforms and credentialing systems - Strong communication skills with ability to collaborate across internal teams and external stakeholders including CORs and program leadership - Strong organizational and problem-solving skills, with a proactive approach to identifying risks and improvements - Ability to work independently, serve as an internal escalation point, and manage multiple priorities in a fast-paced environment Compensation $86,400 — $97,200 USD Other requirements - Legal authorization to work in the United States - Ability to meet any other requirements for government contracts for which candidates are hired - Work authorization that doesn’t require visa sponsorship, now or in the future - May be subject to a government background check or security clearance, depending on the contract Benefits - Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs - Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost - Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge - Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO - Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus - Parental leave — paid time off for new parents, plus weekly meals delivered to your home - Wellness program — full platform offering physical, mental, & emotional health resources & support tools - Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program - Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest - 401(k) match — Nava matches 4% of your salary to support your retirement savings plan - Flexible work — remote-first environment with flexibility built around your schedule and responsibilities - Home office setup — company laptop & setup assistance provided via Staples for remote work needs - Utility support — monthly reimbursement to help offset eligible home office utility expenses - Learning opportunities — internal training programs and resources to help grow your professional skills - Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs - Referral bonus — get rewarded when you refer great people who join the Nava team - Commuter benefits — pre-tax commuter programs to support in-office travel when applicable - Supportive culture — A collaborative and remote-friendly team environment where people genuinely care

About Nava Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Position summary Nava is at the forefront of reimagining how our government serves its people, and we’re looking for a Product Manager to drive our vision forward. You'll help us execute our mission of reimagining the digital services our government provides. Working directly with government partners and across Nava’s engineering, design, and business teams, you’ll create experiences that improve the lives of millions of Americans. You care deeply about end users and are passionate about crafting simple and usable solutions. You'll work with government partners and cross-functional teams of engineers, designers, and project managers to set direction, scope product features, remove obstacles and barriers, and assess the business impact on a government contract. You will be uniquely positioned and empowered to make a huge impact on Nava's mission to reimagine how our government serves its people. You think holistically and take pride in working through highly ambiguous situations to deliver value to users. You have a strong bias towards action when faced with incomplete information and communicate transparently to build consensus internally and externally. What you'll do - Define the vision, goals, and measures of success for the products and services you manage - Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches - Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics - Work closely with cross-functional teams to develop and ship projects - Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors - Collaborate with the project management team to prioritize roadmaps and inbound units of work - Represent Nava’s outcome-centric and user-centric approach in discovery meetings with agencies and contractors - Understand and communicate the needs of end users and population segments we serve and government partners we work with - Measure product progress toward business goals or user needs and translate data insights into action - Make tactical decisions to improve the design, define requirements, and generate stakeholder buy-in for our desired path forward Required skills - At least three (3) years of experience as a Product Manager of a cross-functional team - Bachelor's degree or equivalent experience - Experience running and/or shipping consumer web applications - Ability to generate very strong product plans and build buy-in across the team, our government partners, and other contractors - Excellent written and verbal communication skills for technical, user experience, and project management trade-offs; enthusiastic communicator - Strong bias towards action; ability to step up into team gaps and ambiguous situations to structure the team’s action plan - Ability to execute with incomplete information; great product instincts and an ability to create order from divergent needs - Ability to define a product objective and logically reverse engineer the path and communications to achieve the objective - Ability to identify market trends and shifts that will affect product direction and update plans based on future expectations - An adaptive, empathetic, collaborative, and positive mindset Desired skills Compensation $98,000—$153,000 USD Other requirements All roles at Nava require the following: Legal authorization to work in the United States Ability to meet any other requirements for government contracts for which candidates are hired Work authorization that doesn’t require visa sponsorship, now or in the future May be subject to a government background check or security clearance, depending on the contract Perks working with Nava Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus Parental leave — paid time off for new parents, plus weekly meals delivered to your home Wellness program — full platform offering physical, mental, & emotional health resources & support tools Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest 401(k) match — Nava matches 4% of your salary to support your retirement savings plan Flexible work — remote-first environment with flexibility built around your schedule and responsibilities Home office setup — company laptop & setup assistance provided via Staples for remote work needs Utility support — monthly reimbursement to help offset eligible home office utility expenses Learning opportunities — internal training programs and resources to help grow your professional skills Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs Referral bonus — get rewarded when you refer great people who join the Nava team Commuter benefits — pre-tax commuter programs to support in-office travel when applicable Supportive culture — A collaborative and remote-friendly team environment where people genuinely care Location We have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States. Equal Employment Opportunity Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.

About Nava Nava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Position summary As a Frontend Designer at Nava, you’ll work on small teams to build scalable infrastructure for our government, for programs that affect millions of Americans. You’ll work on cross-functional teams, moving from concept to implementation and championing user needs with everything from prototyping to technical research to design systems. You are passionate about building large-scale systems that are inclusive, well-designed, fast, scalable, and secure, and you'll help set high standards for our teams in terms of simplicity, empathy, and accessibility. You’ll bring us closer to the people we ultimately serve, helping deliver high quality work that is simple, empathetic, and accessible. You will be working within the government ecosystem, collaborating dynamically with other government contractors and civil servants. This means you'll likely encounter different working styles, cultural norms, and be responsible for maintaining order and focus in complex stakeholder ecosystems. What you'll do - Apply a human-centered design mindset to challenges by relentlessly focusing on user needs - Collaborate with cross-functional teams to design, review, and build web services and experiences - Collaborate with cross-functional teams to invent, implement, and deploy new systems, technologies, and improvements to existing systems - Collaborate with multidisciplinary Nava product teams and government staff to turn complex requirements into simple and accessible digital experiences - Develop prototypes and design systems for citizen-facing services and tools - Iterate on existing prototypes and applications to improve ease-of-use, interactivity, and responsiveness Required skills - 4+ years of experience working in an agile, multidisciplinary team environment, preferably designing and building medium or large-scale web applications - Demonstrated ability to design, build, and test semantic, accessible, Section 508-compliant web applications. - Demonstrable experience in JavaScript, CSS, and responsive design - Some experience with any front-end framework such as Angular, React, Backbone, or Ember - Tenacious ability to dive into problems and iterate in working code - A relentlessly curious mindset that is never satisfied with easy answers and able to quickly pick up new knowledge - Equal parts systems thinker and advocate for users - Highly resourceful, reliable, organized, and detail-oriented - Ability to think strategically around trade-offs and short term vs. long term benefits in complex ecosystems - Ability to build and form strong collaborative relationships with internal teams and external partners - Excellent communication skills Compensation $108,900—$114,950 USD Other requirements All roles at Nava require the following: Legal authorization to work in the United States Ability to meet any other requirements for government contracts for which candidates are hired Work authorization that doesn’t require visa sponsorship, now or in the future May be subject to a government background check or security clearance, depending on the contract Perks working with Nava Health coverage — comprehensive medical, dental, and vision plans to support your overall health needs Insurance coverage — Nava provides disability, life, and accidental death insurance at no cost Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and recharge Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO Annual bonus — when Nava meets its goals, eligible employees receive a performance-based annual bonus Parental leave — paid time off for new parents, plus weekly meals delivered to your home Wellness program — full platform offering physical, mental, & emotional health resources & support tools Virtual care — see doctors online with no copay through UnitedHealthcare’s virtual visit program Sabbatical leave — earn extended unpaid leave after continuous service for personal growth or rest 401(k) match — Nava matches 4% of your salary to support your retirement savings plan Flexible work — remote-first environment with flexibility built around your schedule and responsibilities Home office setup — company laptop & setup assistance provided via Staples for remote work needs Utility support — monthly reimbursement to help offset eligible home office utility expenses Learning opportunities — internal training programs and resources to help grow your professional skills Development opportunities — LinkedIn Learning access & an annual allowance for courses, tuition, & certs Referral bonus — get rewarded when you refer great people who join the Nava team Commuter benefits — pre-tax commuter programs to support in-office travel when applicable Supportive culture — A collaborative and remote-friendly team environment where people genuinely care Location We have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the recruiting team at recruiting@navapbc.com if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States. Equal Employment Opportunity Nava is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, color, creed, religion, religious creed, age, national origin, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. Nava prohibits any such discrimination or harassment. This policy applies to all employees, applicants, contractors, and temporary workers of Nava.