Role Description We’re looking for a Procurement Manager to help us optimize Hootsuite’s global procurement process. You’ll be working on company-wide cost saving initiatives, strategic sourcing and procurement operations to increase Hootsuite’s profitability. This role is open to remote applicants in Canada (in Provinces where we can hire legally). The position is available for a fixed term from July 2026 to November 2027. - Oversee and project manage purchases from across the organization, including in some cases business critical engagements, acting as a central hub that brings together business partners, Hootsuite’s control functions (like Finance, IT, Legal, Privacy, etc.) and Hootsuite’s supply chain. - Negotiate complex contracts and commercial agreements, particularly in software/SaaS category, ensuring outcomes that balance cost, risk, performance, and long-term value. - Provide advice to all levels of the organization, including executives, on departmental purchasing priorities, technology stack and negotiation strategy. - Design, build and implement purchasing related processes to drive efficiency, compliance and cost savings. - Develop and analyze systems designed to provide data driven insights into the organization’s spend, and then use those insights to continually improve processes and execution. - Manage and optimize the company’s consolidated software budget, ensuring value, accountability and efficiency. - Work with the finance department and other stakeholders to optimize the company’s intake-to-pay cycle. Qualifications - At least 8 years of demonstrated procurement / purchasing experience or equivalent combination of education and experience. - At least 2 years of SaaS procurement, including familiarity and comfort level with hardware procurement. - Post-secondary education with a focus on business, supply chain, finance or a related field; bonus points for CSCP, SCMP or other supply chain management certifications. - Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results. - Demonstrates exceptional negotiation skills to influence stakeholders, resolve conflicts, and secure mutually beneficial outcomes in vendor engagements. - Demonstrates a desire to proactively help and serve internal/external customers meet their needs. - Focuses time/energy on the most important issues/opportunities. - Consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities. - Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding. - Skilled at figuring out and managing the processes and timelines necessary to get work accomplished. Who You Are - Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. - Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. - Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. - Intentional collaborator: You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. - Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result. - Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively. - Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. - Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes. - Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected. Compensation Canada Pay Range For This Role: $96,100 — $134,700 CAD Use of AI in Hiring Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and/or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.

Role Description The Mood, Anxiety and Trauma Manager (MAP/Trauma) is responsible for the administrative and clinical leadership of the EHN Outpatient Mood, Anxiety and Trauma programs. This position will be responsible for delivering evidence-based treatment to individuals seeking support across Canada in a virtual setting. Job Function and Duties - Program Leadership & Administration: - Lead the day-to-day operations of the Mood & Anxiety and Trauma programs, including program planning and ongoing evaluation. - Develop, review, and disseminate MAP/Trauma policies, protocols, and process flows in collaboration with key stakeholders. - Work closely with the Clinical Director, Program Managers, and National Clinical Team to develop program content that reflects evidence-based best practices. - Clinical Supervision and Support: - Provide weekly group clinical supervision/consultation and support to clinicians, ensuring the effective delivery of high-quality, evidence-informed care. - Provide individual clinical supervision/consultation as appropriate. - Address clinical issues and client or referent complaints, engaging in service recovery as needed. - Conduct annual performance reviews and professional goal setting with clinicians. - Manage performance providing support and learning to enhance administration and clinical responsibilities of clinicians. - Proactively address and resolve clinical issues to safeguard client well-being and program integrity. - Collaboration and Stakeholder Engagement: - Collaborate with Program Managers and other stakeholders to create and update clinical content informed by the latest research and best practices. - Coordinate with EHN’s inpatient and outpatient facilities, as well as national operations and clinical leadership, to optimize workflows and resolve client concerns. - Cultivate and maintain strong relationships with referral sources, managing all necessary reporting and communications. - Quality Assurance and Policy Development: - Partner with the Clinical and Operations Directors to develop, implement, and monitor outcome measures and performance metrics. - Conduct regular audits and client surveys to assess the quality of clinical documentation and program processes. - Other Responsibilities: - Undertake additional duties as assigned to support program innovation and growth. Qualifications - Must have a degree in social work, occupational therapy, counselling or clinical psychology, or a related field, with registration in a regulatory body; a master’s degree is preferred. - At least 5 years of experience in leadership, including leading clinical teams, supporting professional development, and providing clinical supervision. Professional Attributes - Role models excellence in client care and serves as a collegial mentor for the team. - Demonstrates excellent critical thinking, communication, facilitation, initiative, and decision-making skills. - Demonstrates excellent interpersonal skills and the ability to work collaboratively with all members of the team. - Strong organizational and time management skills, including project development, planning, and implementation. - Demonstrates commitment to best practice and quality improvement. - Commitment to the vision and goals of the organization. - Evidence of ongoing professional development. - Registered with a regulatory body, MSW preferred or similar. Benefits - Comprehensive benefits package including a yearly allowance of $2,000 for mental health and addiction services, plus $600 for various paramedical services (e.g., massage, physiotherapy). - 24/7 Employee Assistance Program through GreenShield Health. - Competitive paid time off, with an extra paid day off for your birthday, offered to eligible employees. - Float Days and Recognized Statutory Holidays, providing additional flexibility and time off for eligible employees. - Access to in-house fitness facilities or discounted gym memberships. - Exclusive discounts through Perkopolis on entertainment, insurance, and more. - Opportunities for personal and professional growth through our Education Support Assistance program. - Supportive relocation opportunities due to our nationwide presence. - Defined Benefit pension plan with up to a 4% employer contribution. - Maternity and parental leave top-up. - Discounts available at Kids & Co. Daycare.

• Subject matter expert in pest control strategies for specified market segment/s and LOBs, responsible for developing, and supporting Operations with implementation of best of breed service delivery protocols and processes. • Supports Operations in the resolution of service quality issues, pest infestation, and customer satisfaction issues through data analysis, site assessments, troubleshooting, coaching, development and deployment of corrective action plans. • Coaches and develops pest control knowledge and acumen of Operations leaders to enable development and coaching of Technicians. • Proactively monitors service performance against KPIs, problem solves with Operations leaders, National Accounts, and Sales to ensure performance thresholds are met • Performs site assessments (quality, structural, sanitation) to identify root cause/s of pest infestation, develops action plans in collaboration with Operations, and assists Operations with deployment of the Action Plan.

• Conduct initial triage and telephonic case management at the outset of Workers’ Compensation claims. • Perform clinical assessments of injured workers to determine appropriate medical care and treatment pathways. • Complete initial assessment and required three-point contact in accordance with State of Florida procedures and emergency protocols. • Develop an initial case management care plan based on clinical findings and information obtained from the injured worker, employer, and medical provider. • Identify potential causation concerns or barriers to recovery and document findings appropriately. • Facilitate communication between injured workers, employers, claims professionals, healthcare providers, and rehabilitation specialists. • Monitor treatment plans to ensure adherence to state-mandated treatment guidelines and evidence-based medical protocols. • Address initial return-to-work capabilities with injured workers and providers, documenting updates in the case management system. • Maintain accurate and timely documentation of all contacts, interviews, and medical information in the claims management system. • Identify opportunities for cost-effective medical management and appropriate utilization of services. • Educate injured workers and their families about recovery expectations and care plans. • Maintain strict patient confidentiality and compliance with state and federal healthcare regulations. • Serve as a patient advocate, ensuring quality care and adherence to ethical and regulatory standards. • Participate in quality assurance initiatives, committees, and department activities as required. • Assist with training claims staff on identifying medical case management opportunities, as needed.