My Hero VA

• Conduct daily cold calls and outbound outreach to prospective customers • Research and identify potential leads independently using online tools and resources • Build, manage, and maintain an organized sales pipeline • Follow up with prospects through phone calls, emails, and other communication channels • Qualify leads and generate new business opportunities • Maintain accurate records of prospect interactions and sales activities • Collaborate with the team to support ongoing sales and marketing initiatives

• Handle inbound phone conversations with candidates • Build rapport with candidates and understand their qualifications, preferences, and career goals • Recommend job opportunities that best match each candidate • Answer questions, address concerns, and handle objections professionally • Follow up with candidates until applications are completed • Review AI generated conversation history and recommendations before contacting candidates • Approve, edit, or override AI generated messages and next steps when appropriate • Decide when AI should continue managing conversations and when human intervention is needed • Maintain accurate CRM records, lead statuses, and recruiting workflows • Identify recurring issues and communicate process improvements to the team

• Manage and organize emails and administrative correspondence • Schedule appointments, material deliveries, and crew assignments • Coordinate material takeoffs • Communicate with insurance companies regarding claims and documentation • Maintain accurate CRM records, notes, and client files • Help improve and automate internal workflows and processes • Assist with the setup and maintenance of the company's training platform and internal website • Handle inbound and outbound phone calls professionally • Provide general administrative and executive support as needed

• Handle scheduled inbound sales calls with prospective clients • Build rapport with clients by understanding their situation and explaining the company's services • Confidently answer questions and manage objections throughout the sales conversation • Guide qualified prospects through the payment process or invoice setup • Welcome new community members and introduce them to available resources and educational webinars • Follow up with leads as needed to maximize conversion opportunities • Maintain accurate communication records using company systems • Participate actively in ongoing training, coaching sessions, and role-playing exercises

• Develop and execute a multi channel content and marketing strategy aligned with business goals • Create engaging content for Instagram, Facebook, TikTok, YouTube, LinkedIn, and Google Business Profile while maintaining a consistent brand voice • Write high converting social media copy, blog articles, email newsletters, and marketing campaigns • Design marketing assets using Canva and coordinate editing of short-form videos • Plan, schedule, and publish content while maintaining an organized editorial calendar • Analyze marketing performance across channels, identify trends, and recommend data driven improvements • Optimize local marketing efforts through Google Business Profile and reputation management • Build and improve marketing systems, workflows, content libraries, and automation processes • Utilize AI tools to accelerate content production, research, ideation, and workflow efficiency • Collaborate closely with leadership to strengthen brand positioning and support client acquisition efforts

• Perform data entry and maintain accurate client records • Assist with transaction coordination and related administrative tasks • Conduct outreach to past clients and prospects via phone, email, and text • Follow up with leads and maintain organized communication records • Support daily administrative operations of the real estate business • Help manage client databases and ensure information remains up to date • Assist with additional administrative and customer service tasks as needed

• Support daily administrative operations, patient coordination, and online business activities • Manage patient communications, scheduling, insurance verification, document management, and general administrative tasks • Assist with website updates, social media engagement, and online business support • Manage emails, calendars, and appointment scheduling • Coordinate patient follow ups and communications • Verify insurance information and maintain accurate patient records • Handle data entry, document management, and electronic forms through DocuSign • Update website content and maintain online information • Manage social media engagement on platforms such as Facebook and TikTok • Support online advertising and marketing initiatives

• Create, schedule, and publish content across multiple social media platforms • Produce content across formats including posts, memes, clips, reels, short-form videos, graphics, polls, and community engagement content • Generate fresh content ideas inspired by comics, anime, gaming, fandom culture, internet trends, and current events • Adapt content for platform specific audiences across Instagram, TikTok, X, Facebook, YouTube, Reddit, and emerging platforms • Collaborate with artists, writers, editors, creators, and other team members to develop engaging social first content • Utilize AI tools to accelerate content creation, ideation, research, and production • Help grow followers, engagement, reach, and overall brand awareness • Monitor trends, conversations, memes, and opportunities in real time • Test new content formats, campaigns, and growth strategies • Track content performance and optimize based on results • Research and identify relevant creators, influencers, artists, writers, streamers, podcasters, and community leaders • Conduct outreach and relationship building with creators and potential partners • Secure collaborations, partnerships, interviews, giveaways, guest appearances, and cross-promotional opportunities • Maintain creator databases and collaboration pipelines • Engage directly with fans and community members across platforms • Participate in conversations within anime, comic, gaming, and fandom communities • Help transform casual followers into active community members

• Track and manage multiple projects across content production, marketing, social media, creator partnerships, and technology initiatives • Maintain project timelines, task lists, meeting notes, and action items across teams • Follow up with internal team members, contractors, creators, and external partners to ensure deliverables stay on track • Identify bottlenecks and proactively assist in resolving issues before they impact project timelines • Keep leadership informed on project status, priorities, risks, and outstanding needs • Attend meetings, take detailed notes, and distribute summaries and action items • Support executives with scheduling, coordination, research, and project follow through • Help organize priorities and maintain visibility across multiple company initiatives • Coordinate communication between departments, contractors, vendors, and external stakeholders • Serve as a professional point of contact for creators, partners, vendors, and collaborators • Coordinate meetings, calls, and follow up communications to maintain momentum across projects • Represent the company professionally through written and verbal communication

• Support daily administrative operations for the insurance agency • Assist with policy servicing and insurance-related documentation • Handle billing inquiries and assist in resolving policy billing issues • Maintain accurate client records and account information in the database • Manage inbound phone inquiries from clients and prospects • Proactively track and follow up on missing information, signatures, and documents required to issue or update policies • Perform data entry and provide general administrative support as needed