MultiCare Health System

Role Description The Referral Coordinator is responsible for expediting the administrative requirements of patient referrals between participating providers and patient health plans. The incumbent acts as a resource regarding referrals and insurance plan guidelines. This role requires the ability to interpret medical guidelines, benefits, policies, and procedures in order to ensure the efficient operations of patient health care services. Responsibilities - You will expedite administrative requirements and logistics. - You will serve as a resource on referrals and insurance plan guidelines. - You will apply discretion, good judgment, and professional communication to all work experiences. - You will regularly utilize your independent decision-making capacities and strong interpersonal skills. Qualifications - High school graduate or equivalent preferred. - Two (2) years of experience working in a medical setting or insurance company. - Experience in managed care desired. - Experience with CPT and ICD coding, preferred. Benefits - Rooted in the local community. - Partnering with patients, families, and neighbors across the Pacific Northwest for more than 140 years. - Competitive tuition assistance, award-winning residencies, fellowships, and career development to invest in you. - Generous PTO, Code Lavender, and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. - Respect, integrity, kindness, and collaboration guide how we care for patients, communities, and each other. - Resource Groups and outreach programs help ensure every team member feels safe, seen, heard, and valued. - Work and live where natural beauty, adventure, and strong community connections are part of everyday life. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental, and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.20 - $33.38 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Role Description The Supervisor-Referral Management is responsible for the supervision of staff accountable for assuring patient and provider friendly access to MultiCare Health System services and patient care, and for accurate completion of referrals and authorizations in compliance with regulatory requirements and MHS policy. The Supervisor is accountable for the highest levels of quality for all referrals, insurance verification, authorizations, performance levels, and ensuring efficient standards are implemented and maintained. - Ensures processes and workflows are created and implemented to minimize payment denials and increase patient experience and access to care. - Trains and develops frontline staff reporting to other managers and interdependent relationships with Patient Access, MMA Clinics, Behavioral Health, Hospitals, and the care management team. - Ensures accuracy in referral management and appropriate authorizations obtained to secure reimbursement for services across the health system. - Has 24-hour/7-day responsibility directly supervising staff working at multiple locations and areas including Referral Management Leadership Team, Myriadd Team, MMA Clinic Leadership, Access Center, and Receptionists. - Collaborates with other leaders in clinical care departments, Access Center, and Pre-service. Qualifications - Associate degree preferred; two (2) years of leadership experience will be considered in lieu of the degree. - Two (2) years of experience in Access Services, Pre-Service, Referral Management, or Revenue Cycle field required. - Previous experience and demonstrated skills in a leadership or a supervisor role. - One (1) year supervisory or lead experience preferred. - Internal candidates will be considered if minimum qualifications are not met. Benefits - Rooted in the local community, partnering with patients, families, and neighbors across the Pacific Northwest for more than 140 years. - Growth and education: Competitive tuition assistance, award-winning residencies, fellowships, and career development to invest in you. - Well-being and support: Generous PTO, Code Lavender, and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. - Living our values: Respect, integrity, kindness, and collaboration guide how we care for patients, communities, and each other. - Belonging for all: Resource Groups and outreach programs help ensure every team member feels safe, seen, heard, and valued. - Pacific Northwest lifestyle: Work and live where natural beauty, adventure, and strong community connections are part of everyday life. Company Description We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits, and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $65,145.60 - $93,787.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Role Description The Forensic Clinical Trainer delivers education and training to forensic nursing within MultiCare Health System using curriculum which aligns with current best-practice recommendations and state guidelines. The incumbent supports improving the quality of care received by victims of violent crimes through direct and indirect patient care, professional and public education, development of standards and protocols, interdisciplinary collaboration, and research. This position is funded by a Health Resources and Services Administration (HRSA) Sexual Assault Nurse Examiner (SANE) Training grant. Responsibilities - Presents educational activities related to forensic nursing as developed by the Forensic Program Manager - Functions as a role model of victim-centered care and professionalism; prepares nurses for forensic nursing care using high level of clinical expertise - Assists with managing the forensics budget and grants in collaboration with the MultiCare Grant Department and HRSA - Works collaboratively with state, local, and community stakeholders within the community to educate on forensics and violence prevention - Participates in long range planning, goal setting, program development, and ongoing curriculum evaluation - Schedules, tracks, and reports data and metrics related to the grant Qualifications - Registered Nurse license (RN) in Washington State or multi-state licensure endorsement (MSL) - American Nurses Credentialing Center (ANCC) certified Sexual Assault Nurse Examiner – Adult/Adolescent (SANE-A) or Sexual Assault Nurse Examiner – Pediatrics (SANE-P) required - Emergency department experience preferred Benefits - Rooted in the local community - Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other - Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued - Work and live where natural beauty, adventure and strong community connections are part of everyday life Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $133,848.00 - $200,782.40 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Role Description The Senior Project Manager is responsible for successful delivery of large scale, highly complex projects and programs with senior-level internal and/or external sponsors and stakeholders within approved budget, schedule, scope, and quality standards. The Senior Project Manager oversees a project delivery resources/team to ensure the use of standardized project management methodologies, processes and tools; provides leadership, direction, mentorship; coaches and ensures the professional development/expertise of internal and 3rd party team members; serves as an expert resource; manages the daily activities of assigned projects; identifies potential issues, evaluates solutions and makes recommendations; assesses change requests to determine project impacts; reports overall program status to key project leadership and implements communication plans. Qualifications - Bachelor’s in Business Administration or a related field; Master’s Degree preferred - Project Management Professional (PMP) Certification required or the ability to obtain a Project Management Professional (PMP) Certification from the Project Management Institute (PMI) within 12 months of placement in the job - Minimum seven (7) years of project management experience - Experience in a healthcare setting, or a combination of relevant experience, leadership skills, healthcare experience, and project management expertise leading complex organization-level initiatives - Internal applicants not meeting some qualifications may be considered Benefits - Rooted in the local community - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other - Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued - Work and live where natural beauty, adventure and strong community connections are part of everyday life Company Description We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $116,272.00 - $167,336.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Role Description The Pre-Employment Specialist will own the candidate pre-employment experience, managing the entire pre-employment process and will be the primary point of contact for candidates, to include: - Communicating company, department, and position details to new hires before their start date. - Ensuring accurate and timely completion of new hire paperwork/activities. - Scheduling of new hire orientation. Qualifications - Associates degree; or certificate in business, human resources, marketing, or health care related field; or two (2) additional years of experience in human resources, recruiting, administrative support or customer service. - Minimum two (2) years of human resources experience; in a healthcare setting preferred. Requirements - Associates degree; or certificate in business, human resources, marketing, or health care related field; or two (2) additional years of experience in human resources, recruiting, administrative support or customer service. - Minimum two (2) years of human resources experience; in a healthcare setting preferred. Benefits - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. - Comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. - Pay scale is $26.56 - $38.22 USD, influenced by factors specific to applicants, including skill set, level of experience, and certification(s) and/or education. - Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Role Description The Patient Services Representative (PSR) is an excellent opportunity at MultiCare to support our Imaging Services. In this role, you may assist with patient registration and order entry, prior imaging retrieval and preparation, and scheduling assistance. We look for individuals who embody MHS's values and focus on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. You ensure superior customer experience by identifying and resolving patient needs related to patient intake and care including greeting and checking-in patients, as well as verifying information supplied by patients. Essential Functions - Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. - Efficiently updates and verifies patient demographics, insurance, and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. - Thoughtfully directs patients on next steps and informs patient about delays and wait times. - Promptly schedules appointments. - Proactively requests payments from patients on current and past medical services. - Receives and processes those payments following appropriate procedures. - Supports administrative function of the clinic. - Coordinates with other care teams and employees to provide a seamless experience for patients. - Completes training and pass-off requirements. Qualifications - Six months of customer service experience. - Demonstrated basic computer skills. - Strong interpersonal and communication skills. - One year of customer service experience in a hospital or medical office preferred. Benefits - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. - Comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. Company Description MultiCare Auburn Medical Center, serving South King County since 1921, is a 195-bed hospital with 58 behavioral health beds, a Family Birth Center, Level II NICU, Level III Trauma Center, MultiCare Regional Heart & Vascular Center, and advanced surgical services including robotic-assisted procedures. Clinicians at Auburn gain exposure to a diverse patient population and a broad spectrum of specialty care, all within a collaborative, high-performing team. About the Auburn Community Auburn is a vibrant suburb of 75,000, ideally located between Seattle, Tacoma and Mount Rainier. With 34 parks, over 23 miles of trails and abundant outdoor recreation from hiking and biking to camping and kayaking, Auburn is perfect for those who love an active lifestyle. The city also offers excellent schools, a growing dining scene and a welcoming community, making it a great place to live, work and play. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $21.68 - $31.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Role Description As Senior Full Stack Engineer at MultiCare, you will be filling a mission-critical role ensuring that complex health care applications and systems are healthy, monitored, automated, and designed to scale. This position offers an exciting opportunity to apply your expert background as a cloud operations generalist to identify and address system issues. - Understand and identify system dependencies. - Provide appropriate documentation for the Azure Infrastructure. - Define, conduct, and/or participate in cloud services testing, proof of concepts and proof of value (i.e. unit, system integration). - Prepare, lead and/or participate in development walkthroughs, lean agile Kanban boards, MS DevOps user stories, user acceptance, sprints, backlog, daily standup, sprint planning, and backlog refinement. - Collaborate with others regarding the effectiveness of application and systems flow, data usage and manual or automated processes to verify requirements. - Assist in return to service new cloud service environment supporting CI/CD pipelines, releases, and enhancements (technical implementations). Qualifications - Bachelor’s degree or above in information systems, computer science, or related disciplines. - Microsoft Certified: Azure Solutions Architect Expert. - Minimum five (5) years of supporting Microsoft Azure Services. - Experience in designing cloud solutions in well architected framework principles. - Working experience with Visual Studio, PowerShell Scripting, ARM templates, Terraform, or Kubernetes. - Ability to conduct data profiling, cataloging, and mapping for technical design and construction of technical data flows. Benefits - Rooted in the local community, partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. - Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. - Work and live where natural beauty, adventure and strong community connections are part of everyday life. Company Description We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $121,118.40 - $167,252.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Role Description The Foundation Data & Integration Manager is responsible for all aspects of the donor data entry software and hardware systems that support the fund-raising efforts of the Foundations of MultiCare. The Manager ensures the efficient and accurate use of the department's systems, proactively recommending improvements and implementing process changes. This position also assures the integrity and confidentiality of the department’s donor data systems by managing coding and security issues, developing and updating policies and procedures, and providing training and support for all levels of Philanthropy staff. - Requires in-depth knowledge of existing donor and auction software systems and other technical systems unique to Philanthropy. - Ensures effective capture and maintenance of donor information and gift records. Qualifications - Bachelor Degree, computer studies preferred. - Minimum five (5) years of database application experience in a fund raising environment. - Proven experience with fund raising software (Raiser’s Edge and other related software such as auction software minimum 2 years). - High level expertise with Microsoft Office Products and basic computer hardware applications and technical needs. Benefits - Rooted in the local community, partnering with patients, families, and neighbors across the Pacific Northwest for more than 140 years. - Competitive tuition assistance, award-winning residencies, fellowships, and career development to invest in you. - Generous PTO, Code Lavender, and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. - Respect, integrity, kindness, and collaboration guide how we care for patients, communities, and each other. - Resource Groups and outreach programs help ensure every team member feels safe, seen, heard, and valued. - Work and live where natural beauty, adventure, and strong community connections are part of everyday life. Company Description We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits, and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $70,824.00 - $97,801.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Role Description The Workplace Accommodation Specialist serves as subject matter expert in disability-related workplace accommodations and leads the full interactive process under the ADA, ADAAA, PWFA, applicable state and federal leave laws, and religious or other accommodation frameworks. This role manages a complex caseload from intake to resolution, ensuring timely, equitable, and compliant administration of accommodations. - Manage a full caseload of accommodation requests from intake through closure. - Assess essential job functions, gather and evaluate medical documentation, and determine effective, reasonable accommodations that balance employee needs with operational and safety requirements. - Facilitate timely, continuous interactive dialogue with employees and leaders. - Lead meetings, guide discussions, and ensure decisions are grounded in job-function analysis, legal standards, and organizational risk considerations. - Ensure all accommodation practices comply with ADA/ADAAA, PWFA, state PFML laws, and related regulations. - Apply sound judgment in identifying complex or sensitive cases, escalating appropriately, and maintaining confidential, compliant documentation. - Partner with HR, Legal, Safety, Employee Health, Workers’ Compensation, Labor Relations, IT, and Facilities to evaluate feasibility and implement accommodations. - Provide expert guidance and coaching to leaders and HR partners on legal obligations, best practices, and effective accommodation strategies. - Maintain accurate, complete, and standardized documentation across all cases. - Support development and delivery of training on ADA and accommodation practices. - Analyze case trends, conduct audits, and recommend improvements to processes, templates, workflows, and communication standards to enhance efficiency and compliance. Qualifications - Bachelor’s degree in HR, Business, Social Services, or related field—or equivalent experience. - 2+ years managing ADA/accommodation or related HR casework. - Working knowledge of ADA/ADAAA, PWFA, and EEOC guidance, and relevant state laws (WA & OR). - Strong interpersonal skills and the ability to navigate sensitive, confidential matters. - Experience in healthcare, unionized work environments, or large complex organizations preferred. - Experience using leave/accommodation case management platforms (e.g., HR Acuity) preferred. - Relevant certifications such as SHRM‑CP, PHR, CLMS, CPDM or related preferred. Benefits - Rooted in the local community, partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other. - Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. - Work and live where natural beauty, adventure and strong community connections are part of everyday life. Company Description We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $88,691.20 - $127,649.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Role Description The Supervisor of Coding is responsible for overseeing the daily operational activities performed by coders (employed or vendor) to ensure accordance with MHS policies and standards and federal, state and local regulations. The Supervisor works closely with the vendor coding team to ensure complete, accurate, and timely coding & billing, management of work queues to include denials and claim edits; oversees coding staff/coding vendor to complete accurate and timely coding/billing of charges, management of denials, and claim edits; ensures maintenance and completion of compliance audits for the coding staff/coding vendor and provides coverage for the Directors of Coding, as needed. Qualifications - Associate’s degree or two (2) years of experience in lieu of degree may be considered - RHIA, RHIT, CCS, CPC, or CCS-P credential required - Current Washington state driver’s license - Minimum three (3) years of coding experience in a team environment within a highly computerized hospital setting - Previous experience and demonstrated skill in a leadership or supervisory role Benefits - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life. - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you. - Comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. - Pay scale is $77,480.00 - $111,467.20 USD, influenced by factors specific to applicants. - Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued. Company Description - Rooted in the local community, partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years. - Work and live where natural beauty, adventure and strong community connections are part of everyday life. - Living our values of respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.