Mattress Firm

Role Description The (REMOTE) Director, Supply Chain Technology is responsible for leading the strategy, delivery, and continuous improvement of technology solutions that enable efficient, scalable, and innovative supply chain operations. This role partners closely with Logistics business leaders and IT peers to align technology initiatives with operational priorities across distribution, warehouse management, transportation, and final mile delivery. The Director will drive execution of the Supply Chain Tech roadmap, ensuring delivery of secure, high-performing, and cost-effective systems. This role combines strategic planning with hands-on leadership, overseeing product delivery, vendor partnerships, and cross-functional collaboration to support operational excellence and long-term digital transformation. - Lead the development and execution of Supply Chain IT strategy aligned with business goals and enterprise IT direction. - Identify and implement technology solutions that optimize warehouse operations, inventory management, transportation, and vendor integration. - Contribute to a multi-year roadmap that enables scalability, efficiency, and continuous improvement across the supply chain ecosystem. - Drive adoption of modern technologies to enhance distribution center operations, logistics, and final mile delivery capabilities. - Leverage automation, analytics, and emerging technologies to improve service levels, reduce costs, and increase operational visibility. - Continuously assess industry trends and introduce innovative capabilities to improve supply chain performance. - Own end-to-end delivery of Supply Chain IT solutions, including backlog management, prioritization, and execution. - Lead cross-functional teams to deliver projects on time, within scope, and on budget. - Define business requirements, success criteria, and KPIs to ensure solutions meet operational needs. - Resolve delivery risks and proactively manage scope, resources, and timelines. - Oversee core supply chain platforms, including Warehouse Management Systems (WMS/TMS), and final mile delivery solutions. - Ensure high system availability and performance across distribution centers and logistics operations. - Partner with Logistics & Operations teams to enhance processes across receiving, inventory, picking, staging, shipping, routing, and delivery execution. - Collaborate with infrastructure teams to ensure reliable, secure, and scalable systems supporting supply chain operations. - Manage vendor relationships and facilitate QBRs to support application platforms, hardware, and third-party services. - Ensure effective integration across ERP and supply chain systems to enable seamless data flow and operational efficiency. - Ensure delivery of secure, compliant, and reliable technology solutions aligned with enterprise standards. - Establish governance practices, KPIs, and performance tracking to ensure operational excellence. - Partner with InfoSec and IT leadership to maintain strong controls and data integrity across all supply chain systems. - Build strong relationships with Supply Chain leadership and business stakeholders to understand priorities and translate them into actionable technology solutions. - Act as a trusted advisor, providing guidance on system capabilities, trade-offs, and strategic direction. - Facilitate communication between business and IT to ensure alignment and successful outcomes. - Lead and develop a high-performing team of IT professionals and external partners supporting Supply Chain systems. - Foster a collaborative, accountable, and results-oriented team culture. - Coach team members, set clear objectives, and ensure alignment with organizational goals. - Complete all required training modules and certifications prior to the due date. - Ensure all safety policies and procedures are followed for a safe work environment for all. - Communicate professionally with all internal and external contacts. - Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation. - Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations. Qualifications - Bachelor's Degree in IT, Computer Science, Supply Chain, or related field required. - Master's Degree preferred. - 7+ Years of IT experience with a focus on Supply Chain systems and operations required. - Experience delivering solutions with WMS/TMS, ERP integrations, logistics systems preferred. - Proven track record of leading technology initiatives supporting distribution centers and transportation operations preferred. - Experience working in cross-functional environments with business & IT stakeholders preferred. Requirements - Supply Chain Technology Expertise: Deep knowledge of WMS, TMS, OMS, ERP (e.g., Microsoft D365), and logistics platforms. - Strategic Thinking & Execution: Ability to translate business strategy into actionable IT roadmaps. - Agile Delivery & Supply Chain Technology Management: Strong experience managing backlogs, priorities, iterative delivery, and system upgrades. - Leadership & Team Development: Proven ability to lead and develop high-performing teams both direct reports and cross-functional project teams. - Vendor & Stakeholder Management: Strong partnership and communication skills across internal and external stakeholders, facilitate QBRs. - Operational Excellence: Focus on system performance, uptime, continuous improvement and DC efficiencies. - Security & Compliance Awareness: Understanding of enterprise security and compliance, data and AI governance requirements. Benefits - Excellent career growth opportunities through on-the-job training and development programs. - 401(k) with employer matching. - Mental health and life resources. - Medical, dental, prescription, and vision plans. - Get paid on-demand. - Base pay or uncapped commission. - Employee discounts on Mattress Firm sleep products and accessories. Company Description Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.

Role Description The (REMOTE) Director of Real Estate is responsible for directing, coordinating and integrating the Company's real estate portfolio strategies by successfully growing the company through negotiating leases and transactions for future Mattress Firm stores and overseeing existing store long term strategies. Essential Responsibilities - Develop long term strategies with their assigned territories for new store growth, relocations and existing store actions. - Execute Corporate Real Estate portfolio strategy that aligns with strategic Company vision under the direction of VP of Real Estate. - Is a leader in building and implementing new store market strategies through extensive data analysis, on the ground market knowledge, broker input, landlord and developer input and collaboration with the Mattress Firm leadership and sales team. - Build, maintain and manage relationships with regional landlords and developers for existing and new store pipeline. - Collaborate with peers, including Asset Administration to ensure all real estate decisions reflect ongoing market strategies as it relates to optimizing the store network through new stores, renewals, closures and relocations. - Negotiate, review and approve Letter of Intent (LOI) associated with new locations, relocations, subleases, amendments and related agreements. - Lead team effort required to prepare for Real Estate Committee (REC) presentations for new stores, relocations and expansions. - Oversee the processing of all lease related documents. - Manage the flow and status of deals for new and existing locations. - Assign and work with attorneys on all leases and track progress. - Review and approve legal, consultant and all other real estate related invoices for processing. - Supervise Real Estate Team members including, but not limited to, coaching, counseling, time and performance management. - Prepare and maintain executive, board, and real estate reports. - Serve as a primary contact on real estate related matters internally and externally in their assigned territory. - Completes other projects and special assignments as requested by supervisor and/or Senior Management. - Complete all required training modules and certifications prior to the due date. - Ensure all safety policies and procedures are followed to ensure a safe work environment for all. - Communicate professionally with all internal and external contacts. - Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation. - Communicates any concerns or issues to leadership to ensure proper efficiency of department and company operations. - Execute team member performance improvement plans, progressively discipline and terminations when appropriate per Company policy. Non-Essential Responsibilities - Execute Company initiatives and other activities requested by supervisor. - Update job knowledge by participating in educational opportunities. - Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; explores opportunities to add value to job accomplishments. - Contribute ideas on ways to optimize or improve the team, the department, and the Company. - Lead our master and local broker network. - Develop procedures to streamline processes to ensure efficiency and rapid results. Qualifications - Bachelor's Degree in related field and/or equivalent experience preferred. - 5+ years Real Estate lease negotiations and renewal coordination required. - Management of lease portfolios in multiple states and with multiple landlords preferred. Requirements - Strong negotiation skills. - Results Driven. - Exceptional Communicator. - Self-Motivated. - Attention to detail and accuracy. Benefits - Excellent career growth opportunities through on-the-job training and development programs. - 401(k) with employer matching. - Mental health and life resources. - Medical, dental, prescription, and vision plans. - Get paid on-demand. - Base pay or uncapped commission. - Employee discounts on Mattress Firm sleep products and accessories. Compensation Competitive $165,000 - $190,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time.

Role Description The (REMOTE) Field IT Project Manager II is responsible for planning, overseeing and leading projects from ideation through to completion. This includes managing project plans, providing budget updates to forecast projections, and maintaining critical path milestone tracking to ensure successful and on-time project completion. - Build, lead and provide follow-up on project plan updates, budget updates for forecast projections, and time tracking for budget projections on projects of large scope and budget. - Maintain critical path milestone tracking to give visibility to progress on projects. - Coordinate with the project team identifying requirements, allocating resources, estimating budgets, and developing project delivery timelines. Report on impact of resource constraints. - Establish rapport and meet regularly with key leaders in the organization regarding business priorities and needs. - Lead change request and functionality release process ensuring scope controls are maintained. - Apprise Senior Management and project sponsors of concerns with project status, budget, scope, etc. and coordinates with the team to resolve issues timely. - Develop status updates and executive presentations for steering team meetings. - Analyze status and present KPIs to the Executive team to provide insight into milestone progress, budget, and issues in order to ensure a quality delivered solution. - Handle invoicing processes and oversee the ordering of hardware required for projects as needed. Ensure timely and accurate procurement. - Ensure all project lifecycle standards are adhered to by the project management team. - Basic understanding of Telecom concepts. (For IT-Focused Projects) - Familiarity with IT hardware used in retail stores. (For IT-Focused Projects) - Coordinating ongoing relationship management with external IT vendors. (For IT-Focused Projects) - Complete all required training modules and certifications prior to the due date. - Ensure all safety policies and procedures are followed to ensure a safe work environment for all. - Communicate professionally with all internal and external contacts. - Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation. - Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations. Qualifications - Bachelor's Degree in Business, Technical or Project Management or related field, and/or equivalent experience preferred. - 3+ years Project Management experience required. - Retail or Technology project management experience preferred. - Experience coordinating with contractors or third-party vendors preferred. Requirements - Adapts to new situations, changes, and shifts strategies to meet different types of challenges. - Strong organizational skills with the ability to build and manage project timelines. - Skilled in initiating, structuring and carrying out steps to complete projects and tasks. - Ability to work independently while thriving in a highly collaborative and fast-paced environment. - Problem-solving mindset and a proactive approach to troubleshooting. - Ability to think creatively and express an inner ideal into an artistic, creative or aesthetic form. - Skillful in compiling, organizing and using data to enhance planning and effectiveness. - Exceptional verbal and non-verbal communication skills, including the ability to facilitate meetings and deliver presentations. - Ability to collaborate and work effectively with cross-functional teams. - Ability to manage budgets, handle invoicing, and oversee hardware procurement. Benefits - Excellent career growth opportunities through on-the-job training and development programs. - 401(k) with employer matching. - Mental health and life resources. - Medical, dental, prescription, and vision plans. - Get paid on-demand. - Base pay or uncapped commission. - Employee discounts on Mattress Firm sleep products and accessories. Compensation Competitive Salary range of $85,000 - $90,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time. Legal Information Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/Disability Diverse Candidates are Encouraged to Apply.

Role Description The Talent Acquisition Specialist (Remote) is responsible for utilizing best-in-class processes aligned with the strategic goals of the company to focus on sourcing, recruiting, and hiring top talent with speed and accuracy. This role provides an exceptional candidate experience and the highest level of customer service to the company's leadership. - Utilize best-in-class processes to source, attract, and recruit top talent for various positions within the organization. - Provide an exceptional candidate experience throughout the recruitment process, ensuring a positive impression of the company and fostering long-term relationships with potential talent. - Deliver the highest level of customer service to the company's leadership, addressing staffing needs promptly and effectively to meet organizational objectives. - Effectively utilize all available tools and resources to support the recruitment process, including recruitment platforms, sourcing channels, and other resources to attract and engage top talent. - Work to prioritize critical job openings and high turnover departments/locations, ensuring that staffing needs are met in a timely manner to support business operations. - Consistently source high-quality candidates who align with the company's culture, values, and job requirements, providing realistic job previews to ensure candidate fit and satisfaction. - Exhibit the company's core values in every candidate interaction, representing the organization positively and maintaining a strong employer brand in the marketplace. - Complete all required training modules and certifications prior to the due date. - Ensure all safety policies and procedures are followed to ensure a safe work environment for all. - Communicate professionally with all internal and external contacts. - Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation. - Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations. Qualifications - High School diploma or equivalent required. - Bachelor's Degree in Human Resources, Business Administration, or related field preferred. Requirements - 2+ Years Talent Acquisition, recruitment, or related experience required. - 1+ Years functional experience in ATS systems (Workday preferred) preferred. Skills List - Ability to effectively identify, attract, and engage top talent for various positions within the organization. - Capable of providing an exceptional experience to candidates throughout the recruitment process, ensuring a positive impression of the company and fostering long-term relationships. - Skilled in delivering the highest level of customer service to the company's leadership, addressing staffing needs promptly and effectively. - Proficient at utilizing available tools and resources to support the recruitment process, including recruitment platforms, sourcing channels, and other resources. - Able to consistently source high-quality candidates who align with the company's culture, values, and job requirements. Knowledge - Recruitment tools and technologies, including applicant tracking systems, sourcing software, job boards and social media sites. - Microsoft Office Suite. - Workday Recruiter / Applicant Tracking System. Physical Demands - Office Environment - Sitting for up to 8+ hours - Standing occasionally - Walking occasionally - Talking frequently - Hearing frequently - Usage of hands and fingers - Reaching with hands and arms - Occasionally working alone - Store maintenance/cleaning DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Role Description Work in a fast-paced Call Center environment with earning potential of $50,000 + within your first year! Seeking call center agents with a commitment to not only beating sales goals, but also providing an excellent customer experience. If you love people, have great communication skills, consider yourself a great multi-tasker, and are comfortable with technology, this is the position for you! - Ideal Candidates should be personable, empathetic, adaptable, and focused problem-solvers. - Acute attention to detail, a desire to learn, and an eagerness to take initiative and exceed expectations. Qualifications - High School diploma or equivalent required. - Associate's Degree in Business or related field preferred. - Bachelor's Degree in Business or related field preferred. Requirements - Prior experience a plus, but is not necessary. - Comfortable with technology, familiar with Sales Force. - 1+ Years Sales experience. - 1+ Years Call center experience. Benefits - Competitive hourly pay plus a comprehensive commission structure. - Full health benefits including medical, dental, and vision insurance after 90 days. - 401K with annual company match. - 100% remote. Essential Responsibilities - Manage large amounts of leads and cases in a timely and effective manner. - Meet personal and team sales and qualitative goals. - Follow communication scripts when handling different topics or scenarios. - Seize upsell opportunities. - Build sustainable relationships, engage customers by going the extra mile. - Utilize CRM (case management software) to track guest interactions. - Assist in improving the omnichannel customer experience by continuously providing feedback. - Follow-up with customers to ensure all problems were properly resolved. - Communicate professionally with all internal and external contacts. - Complete all required training modules and certifications prior to due date. - Follow all Company policies and execute Company standards on appearance as well as appropriate brand representation. - Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations. Skills List - Ability to act upon insights and perceptions independent of rational thought. - Builds rapport with individuals at all levels of an organization. - Returns phone calls and emails in a timely manner. - Comfortable and confident with consultative selling. - Seeing things through to the end. - Shows appropriate support to other team members to help them get the job done. - Skillful in collaborating with others to identify problems, provide advice and develop agreeable solutions. Competencies Knowledge - Comfortable using and multi-tasking between various computer tools, mobile devices & software programs. - Strong oral, written, and interpersonal communication skills. - Energetic telephone voice - Strong phone contact handling skills and active listening. - Strong typist. - Willingness to work evenings, weekends, and holidays. - Bilingual a plus. Physical Demands - Office Environment. - Sitting for up to 8+ hours. - Standing occasionally. - Walking occasionally. - Talking frequently. - Hearing frequently. - Usage of hands and fingers. - Reaching with hands and arms. Scope Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams! DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Role Description The (REMOTE) Commercial Lease Administrator 3 analyzes and interprets Lease Agreements and their ancillary documents to ensure proper application and compliance regarding billing and payment and disputes expenses when necessary. This role ensures landlord accounts are balanced, reconciles all arrears for designated market split, and provides excellent customer service to all landlord personnel. - Analyze and interpret Lease Agreements and their ancillary documents to ensure proper application/compliance regarding billing and payment and disputes expenses when necessary. - Analyze landlords' account ledgers in comparison with tenant’s (MFRM) payment history to reconcile outstanding balances. - Analyze landlords' year-end billings to verify accuracy and lease compliance. - Generate entries for accounting system. - Review and code landlords' invoices. - Review and code checks received from landlords. - Review accounts and initiate contact with landlords to collect arrears. - Abstract additional rent data into Lucernex. - Review and facilitate landlord entity changes and address changes. - Escalate disputes/billing discrepancies to Lease Administration Supervisor. - Review and process defaults for designated segment of store/warehouse portfolio. - Interface with Maintenance, Construction, and Real Estate departments to facilitate resolution of outstanding issues. - Communicate professionally with all internal and external contacts. - Complete all required training modules and certifications prior to the due date. - Ensure all safety policies and procedures are followed to ensure a safe work environment for all. - Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation. - Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations. Qualifications - High School diploma or equivalent required. - Bachelor's Degree in Business, Finance, or related field, and/or equivalent experience preferred. - 5+ Years Accounting, Property Administration or Legal experience related to Commercial Real Estate with a large multi-site commercial tenant or landlord required. - 2+ Years Background in Auditing or related Real Estate experience preferred. Requirements - Service oriented, and self-motivated with exceptional communication skills. - Capacity to consistently demonstrate and reinforce expected behavior that drives performance and is consistent with the organization’s core values and ethics. - Analytical with strong problem-solving abilities and creative resolution skills. - Ability to prioritize workload and meet multiple deadlines simultaneously in a fast-paced environment. - Ability to work well independently as well as effectively contribute to a team environment. - Ability to read, interpret, and apply lease language and documents such as policy and procedure manuals. - Willing and able to make difficult decisions while understanding when to gain consensus. - Consistently seeks information to support informed decision making. - Consistently capable of demonstrating fairness, trustworthiness, and truthfulness. - Ability to build a common identity with others that aligns with company goals and fosters mutual respect. - Can settle differences in difficult situations between internal or external groups. - Adept at understanding the external landscape and staying up-to-date on local, national, and international policies and trends that affect the business function. - Able to use time effectively while concentrating on more important priorities. - Willing and able to welcome honest and open dialogue among the team and actively listen. Benefits - DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY. - Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment.

Role Description As a Quality Assurance Analyst, you will have all the support, training, and tools you need to help our front-line National Sales Agents improve their professional phone/chat skills, execute our vision, and exceed our guest's expectations! This role is responsible for monitoring incoming/outgoing calls/chats to ensure that quality expectations are met, measuring Agents' performance and adherence to policies/procedures, and interpreting/analyzing guest feedback to improve satisfaction results. The Quality Assurance Analyst also assists in diagnosing the root cause of gaps in performance, and in training content creation and facilitation. We are currently seeking a highly motivated, enthusiastic, and detail-oriented Quality Assurance Analyst & Trainer to join our team. Candidates should be eager to advance with a growing and stable department, as well as contribute to our ongoing success! Must have a passion for Training! - Utilize call and chat monitoring software to screen a pre-determined number of recorded Agent calls and chats. - Monitor incoming/outgoing calls/chats in an objective manner to ensure quality expectations are met, and measure Agents’ performance and adherence to policies/procedures. - Provide feedback on Agents’ performance to management for use in creating performance improvement goals and training programs. - Assist in identifying best practices for evaluating performance to help recognize problems, increase effectiveness and implement business objectives. - Assist in the ongoing development and redesign of quality assurance attributes based on observations and trends. - Partner with management for additional Agent monitoring as requested. - Assist in diagnosing the root cause of gaps in performance, process compliance, quality, and professionalism. - Work with the Call Center team and external departments’ staff to define and implement changes. - Interpret and analyze guest feedback to improve guest satisfaction results. - Assist in building sales training content based on QA observations and diagnosed sales opportunities. - Assist in facilitating new hire onboarding and remote sales training. - Keep abreast of industry trends to ensure that company programs remain relevant. - Take inbound calls/chats when volume dictates. - Participate in special projects and perform other duties as assigned. Qualifications - High School diploma or equivalent - 2+ Years Call center experience in a high-volume, ACD environment. Requirements - Excellent oral/written communication and organizational skills. - Strong active listening, analytical, problem-solving, leadership and multitasking skills. - Ability to adapt to new programs/systems. - Ability to demonstrate a cheerful commitment to satisfying consumers and consistently display a positive/professional attitude to guests and co-workers. - Ability to be motivated, detail-oriented and results driven. - Ability to prioritize workloads and work effectively/accurately in a fast-paced, high-pressure environment. - Ability to exercise reasonable judgment to objectively evaluate and weigh all information and circumstances. - Ability to resolve conflict and guest complaints to guest satisfaction. - Ability to demonstrate a sense of urgency when dealing with all issues. - Ability to seek feedback and constructive criticism for continued development. - Ability to be a team player and take on additional responsibilities when necessary. Company Description DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Role Description The Events & Exposition Sleep Expert is a sales role focused on delivering outstanding customer experiences at fairs, rodeos, trade shows, expositions, and other special events. This position combines product knowledge, sales expertise, and customer service skills to help attendees find the right sleep solutions while representing the brand with professionalism. The role also involves supporting event logistics to ensure smooth execution before, during, and after each show. Approximately 75% travel is expected for this position. Candidates must reside within the mainland United States and within 60–90 minutes of a major U.S. airport. - Adheres to conference planning schedule, policies, and guidelines - Assist with the event set-up and tear-down - Attend related conference calls with management - Minimizes shrink through inventory management practices - Embraces and encourages turnovers to and from other partners working the event - Offers motivational support to other partners attending the sales event - Participates in training classes to stay abreast on product and company programs - Maintains confidentiality of information - Represents the company in a professional manner - Completes other projects and special assignments as requested by supervisor and/or Senior Management - Updates job knowledge by participating in educational opportunities - Demonstrates individual sales excellence on all product categories - Represents at least thirty (30) percent of total volume of event sales - Meets minimal margin and ticket goal established by management - Incorporates corporate directed selling strategy for designated products/services into selling behavior - Maximizes sales opportunities based on key performance indicators - Complete all required training modules and certifications prior to the due date - Ensure all safety policies and procedures are followed to ensure a safe work environment for all - Communicate professionally with all internal and external contacts - Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation - Communicates any concerns or issues to leadership to ensure proper efficiency of department and company operations - Proactively engage with attendees in high-traffic, dynamic environments. - Represent the company in a polished and professional manner at all times. Qualifications - High School diploma or equivalent preferred - 1+ Years Retail Experience required - 3+ Years Direct Sales Experience required Requirements - Adapts to new situations, changes, and shifts strategies to meet different types of challenges - Encourages differences of opinion and takes steps to prevent counter-productive confrontations. Manages disagreements in a constructive manner - Skillful in compiling, organizing and using data to enhance planning and effectiveness - Ability to operate office equipment (e.g., computer, fax, copier) to complete various work tasks, including sending emails, maintaining warehouse records, etc. - Utilizes strong active listening skills, including the ability to focus on the speaker, understand their perspective and provide thoughtful feedback - Skilled in initiating, structuring and carrying out steps to complete projects and tasks Company Description DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

User Experience Designer Location: United States Job Description: The (REMOTE) User Experience Designer role includes designing digital experiences to be straightforward, efficient, and enjoyable for users. Key responsibilities include conducting research, creating wireframes/prototypes, testing usability, and iterating based on feedback to improve overall satisfaction and meet business goals. Key tasks include user interviews, data analysis, journey mapping, and designing intuitive flows and interfaces, ensuring accessibility and brand alignment.  ALL CANDIDATES MUST INCLUDE A PORTFOLIO AT TIME OF APPLICATION TO BE CONSIDERED FOR THIS ROLE. Essential Responsibilities - User Research: Conduct interviews, surveys, and usability tests to understand user needs, behaviors, and pain points. - Design & Prototyping: Create wireframes, mockups, and interactive prototypes to visualize solutions. - Usability Testing: Test designs with users to find issues and validate solutions. - Collaboration: Work with developers, product managers, and other stakeholders to implement designs. - Iteration & Analysis: Analyze user data and analytics post-launch to make continuous improvements. - Design Documentation: Create and help maintain structured design documentation that captures user flows, interaction behavior, and design requirements, ensuring alignment across Product and Engineering and consistency with design system. - Complete all required training modules and certifications prior to the due date. - Ensure all safety policies and procedures are followed to ensure a safe work environment for all. - Communicate professionally with all internal and external contacts. - Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation. - Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations. Non-Essential Responsibilities - Execute Company initiatives and other activities requested by supervisor - Updates job knowledge by participating in educational opportunities. - Contributes ideas on ways to optimize or improve the team, the department, and the Company Education - Bachelor's Degree UX Design, Visual Design, Interaction Design, Experience Strategy, Content Strategy Design Research, Accessibility preferred - Equivalent combination of education & experience Professional Experience - 2+ Years Designing web experiences for mobile, tablet, and desktop required Competencies & Knowledge - Figma: Figma Design and Prototyping - Usability Testing: Qualitative research methods - Visual Design: User Interface (UI) Design - Accessibility: Designing for ADA compliance - A/B Testing: Quantitative research methods - Design: User Experience (UX) Design Scope - Work is accomplished with limited direction. Determines and develops approach to solutions. Work is evaluated upon completion to ensure objectives have been met. - Functions independently within broad scope of established departmental policies/practices; generally refers specific problems to supervisor only where clarification of departmental operating policies/procedures may be required. California Residents We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the Los Angeles County Fair Chance Ordinance, where applicable. #LI-Remote #Indeed-Remote Now don’t fall asleep out there… the sooner that we receive your application, the closer you are to the career of your dreams! DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any applicant or employee for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Title: Treasury Analyst I Location: 200000 - Mattress Firm Corporate Job Description: IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY: Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. Is your current job a nightmare? Make it a dream job at Mattress Firm®! Join Mattress Firm and have the job of your dreams! Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. We work hard and sleep hard—and embrace the fact that each of us has our own way of getting our best, most efficient work done. For our corporate team members, whether you work in a hybrid schedule at our Houston BedQuarters (BQ) or are fully remote, we trust you with the freedom to decide how best to contribute and collaborate in your role. Job Details: The(HYBRID)Treasury Analyst I will have primary ownership of company‑wide vendor setup and maintenance, while supporting cash, payment, and store‑banking analytics, liquidity reporting, Treasury projects, and cross‑functional data integrity initiatives.NOTE:This hybrid role will report to theBedQuarterslocation in Houston, TX 2 days each week and may work remotely the remainder of the week. Essential Responsibilities - Serve as the primary owner of company‑wide vendor setup and maintenance, including all new vendor creations and modifications, with full responsibility for validating banking and profile changes through independent research and verbal verification, ensuring data integrity in D365, enforcing Treasury and AP controls, and protecting the company against fraud, payment errors, and unauthorized changes. - Support daily and periodic cash and payment analytics by compiling bank balances, disbursement activity, and vendor payment data. - Assist with cash positioning and liquidity reporting. - Perform analytical reviews related to store banking, deposit activity, and cash management efficiency. - Support Treasury‑led projects, including system enhancements, control improvements, and process optimization initiatives. - Prepare recurring Treasury and vendor‑related reports, as well as ad‑hoc analysis. - Maintain Treasury and vendor documentation, including procedures, control narratives, and audit support materials. - Partner with Accounts Payable, Field Operations, and Accounting to resolve data discrepancies and improve upstream data quality. - Complete all required training modules and certifications prior to the due date. - Ensure all safety policies and procedures are followed for a safe work environment for all. - Communicate professionally with all internal and external contacts. - Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation. - Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations. Non-Essential Responsibilities - Execute Company initiatives and other activities requested by supervisor. - Update job knowledge by participating in educational opportunities. - Contribute ideas on ways to optimize or improve the team, the department, and the Company. Education - Bachelor's Degree Finance or Treasuryand/or equivalent experience Professional Experience - 2+ Years Treasury/Finance/Banking experience Competencies &Knowledge - Proficient in Microsoft Office, particularly in Excel - Basic understanding of financial and operational controls - Microsoft D365 Physical Demands &Office Environment - Sitting for up to 8+ hours - Standing occasionally - Walking occasionally - Talking frequently - Hearing frequently - Usage of hands and fingers - Reaching with hands and arms Benefits Included: - Excellent career growth opportunities through on-the-job training and development programs - 401(k) with employer matching - Mental health and life resources - Medical, dental, prescription, and vision plans - Get paid on-demand - Base pay or uncapped commission - Employee discounts on Mattress Firm sleep products and accessories Compensation: Competitive salary range of $58,000 - $62,000 * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company. *Pay amount does not guarantee employment for any particular time. Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/Disability Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: . Diverse Candidates are Encouraged to Apply. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.