March Networks

• Lead the development and continuous improvement of commission/sales reporting, dashboards, and analytics that inform strategic decision-making at all levels of the organization • Own the Salesforce CRM roadmap for the Sales team, driving adoption, data integrity, and the rollout of new tools and capabilities • Identify trends, surface insights, and deliver clear, compelling narratives around the numbers — always asking "why" behind the data • Influence, align, and motivate cross-functional teams to streamline operations and maximize commercial performance • Serve as a trusted partner and communication bridge across departments, from frontline sales to executive leadership

Role Description Reporting to the Director of Global Sales Operations, the Senior Sales Operations Analyst plays a pivotal role in accelerating revenue growth across all product lines and regions — with an initial focus on our largest and most strategic market, North America. This is a high-visibility position at the center of our sales organization, requiring a sharp analytical mind, a collaborative spirit, and the ability to turn data into decisions. The successful candidate will serve as the subject matter expert for Salesforce, partnering cross-functionally to build out new features and functionality while elevating our operational reporting and data analysis capabilities. This is more than an analytics position — it's an opportunity to shape how our sales organization operates and scales. If you thrive at the intersection of data, strategy, and people, and you're looking for a role where your work will have real, measurable impact, we'd love to hear from you. Duties and Responsibilities - Lead the development and continuous improvement of commission/sales reporting, dashboards, and analytics that inform strategic decision-making at all levels of the organization - Own the Salesforce CRM roadmap for the Sales team, driving adoption, data integrity, and the rollout of new tools and capabilities - Identify trends, surface insights, and deliver clear, compelling narratives around the numbers — always asking "why" behind the data - Influence, align, and motivate cross-functional teams to streamline operations and maximize commercial performance - Serve as a trusted partner and communication bridge across departments, from frontline sales to executive leadership Qualifications - A degree in Data Management, Finance, or a related business discipline - 3–5 years of experience in a global sales operations’ environment a plus - Advanced proficiency in Salesforce or other CRM software systems and a strong command of data analysis tools (Excel, Tableau, Python) - A genuine curiosity for what drives business performance — and storytelling skills to make it actionable - Proven ability to manage competing priorities, lead without authority, and deliver results in a dynamic, fast-paced environment Benefits - Global Exposure - Medical/Dental benefits offered immediately from Day 1 - Health club reimbursement - Professional development support - Company holiday closure

Level 1 Technical Support Specialist - Ottawa, ON HybridProfessional ServicesFull time Ottawa, Ontario, Canada Location: Ottawa ON CA Job Description: Level 1 Technical Support Specialist - Ottawa, ON At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you’ll enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. You’ll be part of a growing global technology company that encourages teamwork and innovation, and where friendships are forged with colleagues all over the world. At March Networks, we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other. Opportunity: You will be part of our Ottawa team providing Level 1 Technical Support to March Networks Customers primarily in the Latin American region. You will become an expert with our exclusive suite of Digital Video Recorders, Cameras and Video Management Software, and will be integral to our customers’ satisfaction. Your exemplary communication skills, eagerness to master new technologies, and enthusiasm to support our market leading products will make you the ideal candidate. Duties and Responsibilities: · Provide Level 1 Technical Support to March CSPs, End Customers, Incident Investigators, Sales Engineers, and Sales Managers via phone, chat, and email · Foster trust and build strong relationships with Customers and Sales Engineers · Maintain a high level of professionalism and manage customer expectations under multiple scenarios · Adapt quickly and frequently to changing priorities as Critical Customer issues occur and work closely with other teams to drive solutions for issues · Provide RMA (return material authorization) services for March Networks hardware · Maintain accurate and timely records of all Customer communications in Salesforce · Investigate and characterize problems in an attempt to reproduce Customer problems in the March Networks lab applying product knowledge, problem characterization techniques, and log analysis · Perform remote diagnostics and occasional onsite troubleshooting to resolve Customer issues · Participate in after hours on-call rotations for 1-week durations · Create knowledge base articles to document solutions · Develop expertise and maintain strong analytic and troubleshooting skills with March Networks recorders, encoders, cameras, and third-party cameras · Develop expertise and maintain strong analytic and troubleshooting skills with March Networks software and firmware · Develop expertise and maintain strong analytic and troubleshooting skills with third party software and technologies Working Conditions: · Hybrid environment – 3 days onsite in Ottawa · Openness for potential travel is an asset · Must be fluent in Spanish serving our Latin American customers Qualifications: · University Degree in Engineering or Technology or College Diploma · Minimum 1 to 2 years of relevant work experience · Excellent communication skills in English with the ability to communicate with customers in their preferred language (knowledge of French, or Hindi an asset) · Proven customer service and business acumen · Prior experience in the security industry · Ability to adapt to a changing environment and handle multiple priorities - Strong analytic and troubleshooting skills including: - Windows Server 2012, 2016 and 2019 maintenance and application troubleshooting - Windows 10 operating system and application troubleshooting - Linux administration and troubleshooting - IP network and routing troubleshooting - Wireless network troubleshooting - Computer hardware troubleshooting - Security and firewall troubleshooting Assets: · Experience with digital video recorders and CCTV surveillance technologies · Experience with analogue and IP cameras · Active Directory administration and troubleshooting · VMWARE administration and troubleshooting · CompTIA A+ or related certification · Cisco CCNA or related certification · Microsoft certification March Networks is an equal opportunity employer and supports a diverse workforce. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Applicants can make their accommodation needs known to us in their cover letter. Please note March Networks does use AI as part of the recruitment process. Hiring salary range for this position is between $75,000 - $85,000. This is an existing vacancy with one opening. Benefits Why Work at March Networks? · Competitive salary · Medical/Dental benefits offered immediately from Day 1 · EAP access · Professional development support · Company holiday closure

• Plan, execute, and optimize integrated marketing programs that drive qualified demand and pipeline growth. • Own the strategy and execution of event marketing and demand generation campaigns. • Manage email and nurture campaigns using platforms such as Constant Contact and Microsoft Dynamics. • Develop and maintain audience segmentation strategies. • Lead the strategy, planning, and execution of all Tier 1 and Tier 2 events. • Manage event logistics end-to-end, including product placement and vendor coordination. • Oversee the development of event and demand generation collateral.

Role Description The Specialist, Events & Demand Generation is responsible for planning, executing, and optimizing integrated marketing programs that drive qualified demand and pipeline growth for VIVOTEK USA. This role owns the strategy and execution of event marketing and demand generation campaigns, ensuring seamless alignment between digital programs, in-person experiences, and sales objectives. This position requires a results-driven marketer with strong project management skills, a deep understanding of B2B demand generation, and hands-on experience executing both digital campaigns and high-impact events. Key Responsibilities - Demand Generation & Digital Campaigns - Own the planning, execution, and optimization of multi-channel demand generation campaigns, including email, webinars, and integrated event follow-ups. - Manage email and nurture campaigns using platforms such as Constant Contact and Microsoft Dynamics to drive lead acquisition, engagement, and conversion. - Develop and maintain audience segmentation strategies to support targeted outreach and account-based initiatives. - Own the end-to-end webinar program strategy and execution within Zoom, from setup and promotion through post-event lead follow-up. - Track, analyze, and report on campaign performance, providing actionable insights and recommendations to improve ROI and pipeline contribution. - Event Strategy & Execution - Lead the strategy, planning, and execution of all Tier 1 and Tier 2 events, including trade shows, roadshows, partner events, and customer engagements. - Own event logistics end-to-end, including product placement strategy, equipment requirements, internet connectivity, booth setup, and vendor coordination. - Ensure events are executed to a high standard, delivering consistent brand presence and a strong customer experience. - Partner with sales to align event goals, lead capture strategy, and post-event follow-up to maximize pipeline impact. - Manage event timelines, budgets, and internal coordination to ensure flawless execution. - Creative & Campaign Enablement - Oversee the development of event and demand generation collateral, including flyers, brochures, presentations, and sales enablement assets. - Collaborate with internal stakeholders to ensure creative assets align with brand standards and campaign objectives. - Support the creation of visual and messaging assets that enhance campaign performance and event engagement. Qualifications - Bachelor’s degree in Marketing, Communications, or a related field (or equivalent experience). - 5-7+ years of B2B marketing experience, with a strong focus on demand generation and event marketing. - Proven experience managing digital campaigns, webinars, and in-person events that support pipeline growth. - Proficiency with marketing automation, CRM platforms, and email marketing tools (e.g., Microsoft Dynamics, Constant Contact). - Strong analytical skills with the ability to measure performance and translate data into actionable insights. - Excellent organizational and project management skills, with the ability to manage multiple initiatives simultaneously. - Strong communication skills and experience collaborating cross-functionally with sales and marketing teams.

• Ability to convert mid-market opportunities to March Networks by working with channel partners as well as direct engagement with end users • Identify and develop new business opportunities for March Networks with channel partners • Structure and manage relationships with new and existing systems integrators, VARs, and strategic partners. • Drive channel sales by developing relationships and evangelizing solutions with channel partner sales teams. Identify and execute joint marketing programs to create new sales opportunities. • Gain and maintain mind share of sales representatives at our channel partners so that March Networks is viewed as a preferred set of products for their customers and prospects • Assist channel partner representatives with the positioning and sale of March Networks products, through presentations and demonstrations • Develop and expand partner services opportunities. • Champion the interests and value of channel partners within the organization. • Set short-term and long-term sales strategies. • Inform prospects and customers of sales promotions. • Maintain prospect and customer records to help in preparing sales forecasts, market analysis and assessing competitor activity. • Submit reports pertaining to sales activity, potential sale opportunities and market trends. • Submit accurate rolling project forecasts looking out 360 days. • Give constructive and quantitative information to help maintenance of product manuals. • Give feedback to business development managers and product management regarding competitor pricing, markets trends and technology innovations in the field. • Participate and assist with trade shows, conventions, customer functions and industry-wide affairs as needed. • Work and cooperate with all sales, customer service, technical and management personnel. • Continually assess the ROI of all sales activities in the assigned region

• Develop and execute a territory growth plan to exceed annual sales targets and strategic objectives. • Identify, pursue, and close new business opportunities across transit agencies, trucking fleets, shuttle services, rail, and private fleet markets. • Build qualified pipeline through prospecting, networking, referrals, industry events, digital outreach, and strategic partner engagement. • Grow revenue within existing customer accounts through upgrades, cloud services, technology expansions, contract renewals, and AI solutions. • Develop strong executive and operational relationships with customers, consultants, OEMs, and System Integrators. • Report and lead account planning and structured customer business reviews. • Manage the full sales cycle from opportunity creation through award, contract execution, and handoff to delivery teams. • Lead proposal development, pricing strategy, RFI/RFP responses, bid submissions, and commercial negotiations. • Maintain accurate pipeline visibility, forecasting, and activity management within Salesforce CRM. • Position March Networks' portfolio of mobile video surveillance, intelligent video data, cameras, cloud services, evidence management, and AI-enabled analytics. • Translate technical capabilities into measurable customer outcomes - including rider and operator safety, claims reduction, operational efficiency, driver performance, and regulatory compliance. • Collaborate cross-functionally with Sales Engineering, Product Management, Customer Success, and Operations to co-develop solutions that solve real customer problems and create lasting value. • Work cooperatively with ecosystem partners (CAD/AVL providers, fare systems, OEM bus and rail manufacturers, system integrators) to deliver integrated solutions. • Represent March Networks at key industry events including APTA, CUTA, Bus-Con, regional transit conferences, and customer events. • Monitor competitive activity, procurement trends, federal and state funding cycles, and market developments. • Provide voice-of-customer feedback to leadership, product, and marketing teams.

• Develop a strategy for assigned territory and execute against the plan to exceed annual sales objectives and quota targets. • Create account plans and strategies to win new business within assigned territory from new key end-user accounts who are not currently doing business with March Networks. Responsible for meeting sales quota for new key end-user accounts by identifying new sales opportunities through contacting prospective customers by cold calling, premise visits, networking, lead generation, proposal submission and customer appointments. • Partner and engage with appropriate channel partners when needed for new end-user opportunities and identify and follow through on significant end-user sales opportunities identified by the Channel Partners. • Partner with Sales Engineers to bring technical pre-sales expertise to target customers and their IT, Security, Cyber, and Operations organizations. • Learn and continuously develop knowledge of existing and new products/solutions which includes enhancing expertise in company’s software application technologies. Partners closely with product management and marketing to provide constructive feedback reflecting customer and market needs/issues. • Utilize Salesforce.com CRM system to manage opportunities, quotes, funnel, leads, and relevant account details.

Key Accounts Manager, Enterprise Retail - U.S. based either West, Midwest, South or Southeast At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you will enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. You will be part of a growing global technology company that encourages teamwork and innovation, and where friendships are forged with colleagues all over the world.  At March Networks, we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other. About us… March Networks is leading the transformation of enterprise video surveillance to the cloud with innovative technology that is scalable for business of all sizes. Through intelligent video, our solutions enhance security and deliver actionable cross-functional business insights, helping organizations improve efficiency and profitability. We are looking for energetic sales professionals to join our team to focus on the retail vertical. The ideal candidate should have experience with sales prospecting, business development and selling SaaS solutions. The Key Accounts Manager will manage and grow business revenue through acquiring new enterprise end-user accounts within your territory. The Key Accounts Manager will hunt for new Enterprise opportunities to generate new recurring revenues through the sales of cloud-based software service applications. Duties and Responsibilities: - Develop a strategy for assigned territory and execute against the plan to exceed annual sales objectives and quota targets. - Create account plans and strategies to win new business within assigned territory from new key end-user accounts who are not currently doing business with March Networks. Responsible for meeting sales quota for new key end-user accounts by identifying new sales opportunities through contacting prospective customers by cold calling, premise visits, networking, lead generation, proposal submission and customer appointments. - Partner and engage with appropriate channel partners when needed for new end-user opportunities and identify and follow through on significant end-user sales opportunities identified by the Channel Partners. - Partner with Sales Engineers to bring technical pre-sales expertise to target customers and their IT, Security, Cyber, and Operations organizations. - Learn and continuously develop knowledge of existing and new products/solutions which includes enhancing expertise in company’s software application technologies. Partners closely with product management and marketing to provide constructive feedback reflecting customer and market needs/issues. - Utilize Salesforce.com CRM system to manage opportunities, quotes, funnel, leads, and relevant account details.

Key Accounts Manager, Enterprise Banking - U.S. South or South-East based At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you will enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. You will be part of a growing global technology company that encourages teamwork and innovation, and where friendships are forged with colleagues all over the world.  At March Networks, we value your hard work, creativity and your passionate desire to deliver only the best to our customers, partners and each other. About us… March Networks is leading the transformation of enterprise video surveillance to the cloud with innovative technology that is scalable for business of all sizes. Through intelligent video, our solutions enhance security and deliver actionable cross-functional business insights, helping organizations improve efficiency and profitability. We are looking for energetic sales professionals to join our team to focus on the hospitality vertical. The ideal candidate should have experience with sales prospecting, business development and selling SaaS solutions. The Key Accounts Manager will manage and grow business revenue through acquiring new enterprise end-user accounts within your territory. The Key Accounts Manager will hunt for new Enterprise opportunities to generate new recurring revenues through the sales of cloud-based software service applications. Duties and Responsibilities: - Develop a strategy for assigned territory and execute against the plan to exceed annual sales objectives and quota targets. - Create account plans and strategies to win new business within assigned territory from new key end-user accounts who are not currently doing business with March Networks. Responsible for meeting sales quota for new key end-user accounts by identifying new sales opportunities through contacting prospective customers by cold calling, premise visits, networking, lead generation, proposal submission and customer appointments. - Partner and engage with appropriate channel partners when needed for new end-user opportunities and identify and follow through on significant end-user sales opportunities identified by the Channel Partners. - Partner with Sales Engineers to bring technical pre-sales expertise to target customers and their IT, Security, Cyber, and Operations organizations. - Learn and continuously develop knowledge of existing and new products/solutions which includes enhancing expertise in company’s software application technologies. Partners closely with product management and marketing to provide constructive feedback reflecting customer and market needs/issues. - Utilize Salesforce.com CRM system to manage opportunities, quotes, funnel, leads, and relevant account details.