LucyRx

Role Description The Content Writer plays an important role in bringing LucyRx’s voice to life through clear, thoughtful, and well-crafted content. Reporting to the Director of Content & Creative, this role works across Marketing, Sales Enablement, Client Success, and Clinical Solutions to produce content that supports real business needs, from sales materials and thought leadership to client and member communications. This role requires strong critical thinking, a clear point of view, and the ability to use AI as a strategic thought partner to accelerate thinking, improve execution, and bring high-quality content to market faster. Role and Responsibilities - Content Development & Narrative Support - Develop clear, compelling content aligned with LucyRx’s positioning as a prescription care partner. - Translate complex concepts into simple, useful language for B2B, B2B2C, and consumer audiences. - Support content plans and messaging priorities established by Marketing leadership while helping bring ideas and execution forward. - Contribute ideas, identify opportunities, and help strengthen content through thoughtful execution. - Bring curiosity, judgment, and care to the work by asking clarifying questions, pressure-testing inputs, and improving drafts. - Ensure consistency in voice, tone, and positioning across all content. - Sales Enablement & Business-Critical Content - Develop content for sales and client-facing materials, including one-pagers, presentations, and campaign assets, in partnership with the Sales Enablement Manager. - Collaborate with the Sales Enablement Manager to receive briefs and deliver polished, audience-right content on time. - Support messaging for key growth areas, including specialty, GLP-1, and women’s health. - Thought Leadership & External Content - Write content across channels, including: - LinkedIn and other social media (executive and brand) - Website (pages, blogs, and articles) - Digital and email campaigns - Events and trade shows - Collaborate with leadership and subject matter experts to develop credible, differentiated perspectives. - Ensure content is grounded in real-world experience, data insights, behavioral science, and market dynamics. - Cross-Functional Collaboration - Partner with Clinical, Sales, Client Success, and Operations to gather inputs and shape accurate, meaningful content. - Support creative projects from brief to delivery, coordinating with design partners as needed under direction from project leads. - Ask strong, clarifying questions to improve the quality of inputs and outputs. - Translate complex information into clear, audience-appropriate messaging. - Act as a connector across teams to ensure content reflects real-world use and understanding. - Content Quality, Consistency & Standards - Apply and uphold LucyRx voice and messaging standards across all content. - Ensure clarity, accuracy, and consistency in terminology and positioning. - Adapt tone and messaging appropriately across audiences while maintaining a consistent brand voice. - Edit and refine content to improve structure, readability, and human impact. - Contribute to evolving and strengthening LucyRx’s voice as the company grows. - AI-Enabled Content Development & Workflow Acceleration - Use AI as a strategic thought partner to accelerate research, shape ideas, and improve content quality. - Apply AI tools to streamline drafting, iteration, and content production without sacrificing clarity or accuracy. - Bring structure and discipline to AI-assisted workflows to improve speed to market and consistency. - Identify opportunities to scale content creation and reduce manual effort through repeatable, AI-supported approaches. Qualifications - Bachelor’s degree in Communications, Marketing, Journalism, or related field (or equivalent experience). - 5+ years of experience in healthcare content, writing, or communications roles across agency or in-house environments. - Demonstrated experience creating content that supports sales, marketing, or client engagement. - Strong ability to translate complex topics into clear, structured, and compelling content. - Experience working cross-functionally with non-marketing stakeholders. - Ability to manage multiple projects and priorities in a fast-paced environment and manage timelines and budgets. Requirements - Strategic thinker. - Strong point of view. - Exceptional writer. - Disciplined in brand voice. - Strong collaborator. - Curious and analytical. - Comfortable working in a fast-moving environment. - AI-fluent and forward-thinking. - Practical and outcome focused. Preferences - Experience in healthcare, insurance, PBM, or another regulated industry. - Experience working in a growth-stage or high-change environment. - Experience supporting employer, consultant, or B2B audiences. - Experience with sales enablement or revenue-supporting content. - Tuned into culture, trends, and technologies in marketing and beyond. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role; however, some standing, walking, bending, and reaching may be required. Regularly operates in an office or home office setting which involves utilizing a computer, mouse, keyboard, and occasionally operates other standard office equipment, such as printer, copier, phone. Travel may be required by either car or airplane, or a combination of multiple modes of transportation. Salary $60,490 - $70,890

Role Description LucyRx is hiring an Engineering Manager to own technical quality, execution discipline, and day-to-day delivery for a growing full stack engineering team. This role is the critical layer between the Senior Director and individual contributors—setting the bar for code quality, consistency, and accountability while ensuring velocity and quality improve together. This is a hands-on leadership role. You will: - Write production code. - Lead meaningful pull request reviews. - Pair with engineers on complex problems. - Manage people and process, including onboarding new engineers and providing clear performance feedback. - Own team throughput. We are looking for someone who raises the floor across the entire team—through standards, automation, coaching, and example. Qualifications - Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a closely related field required. - 10+ years of equivalent professional software engineering experience may be considered in lieu of a formal CS degree. - Master’s degree in Computer Science or a related field is a plus and may offset some years of experience. - 8+ years of senior-level software engineering experience with production systems built on Spring Boot (Java) and React; React Native experience required. - Prior experience leading or managing full-stack engineering teams, with concrete examples of raising code quality and improving delivery velocity. - Proven player-coach background: recent hands-on coding (within the last 6–12 months) and a track record of developing engineers through direct coaching. - Deep experience using code reviews as a teaching and quality mechanism—not just a merge gate. - Working knowledge of Oracle PL/SQL, sufficient to read, review, and collaborate effectively with database specialists. - Experience onboarding engineers onto a non-trivial codebase and accelerating time to productivity. - Comfort operating in regulated environments (HIPAA, SOC 2, or similar). - Active, thoughtful use of AI coding tools, with clear judgment on where they help, where they hurt, and how to govern their use across a team. - Cloud and DevOps fluency on Azure (AKS, Azure DevOps, Log Analytics). - Backend: Java 11+, Spring Boot (Data, MVC, Security). - Frontend: React (preferred) or Angular 12+, including state management and responsive design. - Database: Advanced PL/SQL (procedures, functions, performance tuning). - Tooling: Git, Maven/Gradle, CI/CD pipelines (Azure DevOps, Jenkins). Requirements - Set and Enforce the Technical Bar: - Define, document, and enforce coding standards across Spring Boot (Java), React, and React Native, including structure, testing, error handling, observability, and security. - Lead pull-request reviews with depth and intent. - Drive consistency across developers so “done” means the same thing regardless of author or location. - Put the automation in place that backs the bar: linting, static analysis, CI quality gates, and test coverage thresholds that prevent regressions from reaching production. - Own Team Output and Velocity: - Run the day-to-day delivery cadence for a team of engineers. - Identify variance in velocity and quality across developers and close gaps through pairing, coaching, re-scoping work, or direct performance conversations. - Own onboarding for new engineers, getting them productive in our Spring Boot, React, React Native stack—and our conventions—within their first 30 days. - Participate actively in hiring. - Hands-On Engineering Leadership: - Spend a meaningful portion of your time (typically 30%+) writing production code. - Pair with engineers on architectural decisions and complex modules. - Model effective and responsible use of AI coding tools in alignment with LucyRx’s enterprise AI usage policies. - Cross-Team Partnership: - Partner closely with the data engineering organization on application-to-data integration. - Work with product, clinical operations, marketing, and finance stakeholders to translate requirements into clean, maintainable technical solutions. - Proactively surface risks, dependencies, and tradeoffs early. Benefits - Salary: $140,747 - $164,938

Role Description The Growth Enablement Manager is responsible for supporting how LucyRx shows up in revenue conversations by enabling Sales and Client Success teams with clear guidance, tools, and coordinated execution. This role ensures that messaging, materials, and communications are applied consistently in the field. Focuses on execution and alignment by translating marketing priorities into practical, field-ready support. Partners closely with Marketing, Sales, Client Success, Clinical, and Operations to ensure work is coordinated and delivered efficiently across teams. Directly supports how LucyRx performs in client and partner interactions by improving clarity, consistency, and field readiness. Role And Responsibilities - Segment Enablement & Channel Support - Maintain and organize segment-specific knowledge into clear, reusable guidance for the field. - Support development and upkeep of segment-specific sales tools (e.g., overviews, one-pagers, PowerPoint slide libraries) in partnership with Content & Creative. - Coordinate a regular communication cadence for priority segments (e.g., newsletters, updates, partner communications). - Support alignment across Sales, Client Success, and Marketing to drive consistent outreach and follow-through. - Adapt and update segment materials and communications as LucyRx grows, including during acquisition and integration efforts. - Client Communications - Coordinate and execute client-facing communications, including updates, program launches, surveys, and educational materials. - Manage a structured client communication calendar to ensure timely, consistent, and well-paced outreach. - Support onboarding, activation, and ongoing engagement communications, including execution of key programs such as Lucy Cares and new client welcome communications. - Partner with Client Success to ensure the field is informed and equipped to reinforce client communications. - Reduce ad hoc or reactive outreach by improving communication planning and structure. - Sales Readiness & Field Enablement - Support training and enablement efforts for Sales and Client Success teams. - Help define training needs and priorities based on business goals, field feedback, and upcoming initiatives. - Build and manage a regular enablement calendar. - Coordinate with subject matter experts to develop and deliver training sessions. - Translate messaging into clear talk tracks and field-ready guidance. - Support ongoing learning and track enablement effectiveness (e.g., training participation, material usage, field feedback) to improve adoption. - Ensure training replays and supporting materials are organized and accessible. - Sales Communication & Enablement Infrastructure - Own and maintain the Sales and Client Success Hub (intranet) as the source of truth for field-facing materials and guidance. - Manage the internal GTM communication cadence, including newsletters and field updates. - Maintain standards and organization for enablement content. - Communicate priorities, messaging updates, and key actions to Sales and Client Success teams. - Gather feedback from Sales and Client Success to identify gaps and translate high-volume needs into clear briefs for Marketing. - Help reduce reactive requests by surfacing high-volume needs that can be solved scalable. - Build more repeatable approaches to reduce one-off requests and improve consistency across the field. - Reinforce use of approved, up-to-date resources across the field. - Cross-Functional Coordination - Act as a bridge across Marketing, Sales, Client Success, Clinical, and Operations to ensure work is aligned and usable in real-world field scenarios. - Support alignment across teams to reduce rework and improve execution speed. - Ensure work progresses efficiently from intake through delivery. Qualifications - Bachelor’s degree in Marketing, Communications, Business, or a related field (or equivalent practical experience). - 5+ years of experience in sales enablement, sales training, field communications, or a similar execution-focused role. - Demonstrated experience supporting Sales and/or Client Success teams with materials, communications, or training. - Strong project management skills with the ability to manage multiple workstreams, deadlines, and stakeholders simultaneously. - Ability to translate complex information into clear, actionable guidance. - Experience coordinating cross-functional work. - Strong written and verbal communication skills, with a focus on clarity, structure, and usability (not long-form content creation). - Ability to operate effectively in a fast-paced, high-volume environment with shifting priorities. - High attention to detail and strong organizational discipline to maintain accuracy and consistency across materials and communications. Preferences - Experience in healthcare, insurance, PBM, or another regulated industry. - Experience working in a growth-stage or high-change environment. - Experience supporting partner channels such as TPAs, brokers, or consultants. - Experience managing or contributing to enablement tools such as sales hubs, intranets, or knowledge bases. - Familiarity with CRM or marketing automation tools (e.g., Salesforce, HubSpot, Marketo). - Experience supporting internal communications or training programs. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role; however, some standing, walking, bending, and reaching may be required. Regularly operates in an office or home office setting which involves utilizing a computer, mouse, keyboard, and occasionally operates other standard office equipment, such as printer, copier, phone. Travel may be required by either car or airplane, or a combination of multiple modes of transportation. Company Description LucyRx is an independent, next-generation pharmacy benefits manager (PBM) transforming how healthcare works. We’re fixing what’s broken in the PBM industry by putting people first and challenging outdated norms. For too long, traditional PBMs have prioritized profit over patients, and we believe that’s just plain wrong. - LucyRx offers bold, innovative solutions powered by LucyIQ, our proprietary AI platform, to deliver actionable insights that lower costs, improve care, and simplify prescription management. - While we’re new to the PBM space, LucyRx is built on decades of leadership experience and a commitment to meaningful change. - We’re a nimble, remote-first team with a bold mission to redefine pharmacy benefits—and we’re just getting started. What It’s Like to Work at LucyRx At LucyRx, we’re a fast-moving team dedicated to making healthcare simpler, fairer, and more effective. Joining us means being part of a dynamic, mission-driven group that works collaboratively to challenge outdated industry practices and redefine what’s possible in pharmacy benefits. - We value accountability, innovation, and a relentless focus on making an impact. - Here, you’ll find a supportive culture that encourages you to bring your whole self to work, share bold ideas, and grow alongside smart, driven colleagues who are passionate about fixing the PBM industry. - If you’re ready to roll up your sleeves and make a real difference, we’d love to have you on our team. Salary $100,400 - $117,660

Role Description We are seeking a highly skilled Senior PL/SQL Developer to join our team. The ideal candidate will have extensive experience with Oracle databases and PL/SQL programming, with a strong focus on database development and cloud migration. You will be responsible for designing, developing, and optimizing PL/SQL solutions while contributing to the migration of Oracle databases to cloud platforms such as Oracle Cloud, AWS RDS, or Azure SQL Database. - Design, develop, and optimize PL/SQL code for Oracle databases. - Implement database triggers, stored procedures, functions, packages, and views. - Perform performance tuning and query optimization to improve database efficiency. - Assist in the migration of Oracle databases to cloud platforms, ensuring minimal disruption and maximum efficiency. - Develop and maintain ETL processes to support data integration and reporting. - Collaborate with cloud architects, DevOps engineers, and business analysts to define migration strategies and best practices. - Ensure data integrity, security, and compliance with company and industry standards. - Troubleshoot and resolve database-related issues in both on-premises and cloud environments. - Develop and maintain documentation for database processes, cloud migration strategies, and coding standards. Qualifications - Bachelor's or master's degree in computer science, Information Technology, or a related field. - 6+ years of experience as a PL/SQL Developer working with Oracle databases. - Strong proficiency in writing complex SQL queries, stored procedures, functions, and packages. - Experience with performance tuning, query optimization, and database indexing. - Familiarity with data modeling, normalization, and database design principles. - Hands-on experience with database migration to cloud environments (e.g., Oracle Cloud, AWS RDS, Azure SQL Database). - Knowledge of Oracle tools such as SQL*Loader, Data Pump, and Oracle SQL Developer. - Understanding of database security, roles, privileges, and access control. - Excellent problem-solving, analytical, and troubleshooting skills. - Strong communication and collaboration skills. - 3+ years experience in the following technologies: .NET; Oracle Forms/Reports, Crystal Reports, or similar reporting tools; JavaScript, HTML, CSS; Web Services; MS Visual Studio, Toad, APEX; XML, JSON. Requirements - Experience with Oracle 12c/19c and advanced features. - Exposure to cloud-based databases and migration tools. - Familiarity with Agile methodologies and DevOps practices. - Experience with scripting languages such as Shell, Python, or Perl for automation. - Knowledge of Oracle APEX for front-end application development. Benefits - Oracle certification. - Experience working with PBM, managed care organizations or integrated delivery networks. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - This is a largely sedentary role; however, some standing, walking, bending, and reaching may be required. - Regularly operates in an office or home office setting which involves utilizing a computer, mouse, keyboard, and occasionally operates other standard office equipment, such as printer, copier, phone. - Travel may be required by either car or airplane, or a combination of multiple modes of transportation. Salary $100,400 - $117,660

Role Description A Patient Services Representative II will act as a liaison, answer questions, and resolve any emerging problems that our pharmacies/patients might face with accuracy and efficiency. The successful candidate will be able to accept ownership for effectively solving patient issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior. - Receives calls from pharmacies, clients, and patients and provides the requested information or support while following LucyRx’s policies and procedures for the release of information. - Troubleshoots pharmacy claims submission and documents calls in the ticketing system. - Provides clinical call support for prior authorization-related calls and documents in the ticketing system. - Understanding of pharmacy benefit plans and how to access the plan information, as well as how to communicate this information to patients accurately. - Escalates incoming customer service calls when needed to the appropriate party for resolution. - Assist with keeping the pharmacy outreach queues up to date. - Demonstrate OMNI channel experience by effectively managing customer interactions across multiple communication platforms, including phone, email, chat, and other digital channels, ensuring a seamless and consistent service experience. - Cross-department support with projects as needed. - Will be required to provide after-hours support on a rotational basis with other team members. - Other duties as assigned. Qualifications - High School Diploma or GED required. - A current Pharmacy technician license or certification required, in good standing, from at least one state. - A Minimum of 2 years’ experience providing excellent customer service, preferably in a call center, pharmacy or healthcare setting. - Proficient in MS Office Suites – Outlook, Excel, Word, and Teams. - Excellent communication skills. - Excellent customer service skills to maintain LucyRx’s high standard of patient service. - Adaptable and work well in a fast-paced environment, multitasking while keeping focus on the customer. - Flexibility to work different shifts (including evenings, weekends, or holidays). Requirements - Preferred: Bachelor’s Degree in a related field. - Preferred: Pharmacy, PBM or Healthcare experience. - Preferred: High volume call center experience, servicing patients or members with healthcare needs. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role; however, some standing, walking, bending, and reaching may be required. Regularly operates a computer, mouse, keyboard, and occasionally other standard office equipment, such as a printer, copier, and phone. Salary $17.50-$20.53 per hour

Role Description The Sr. Cloud Engineer is responsible for designing, automating, and operating scalable and secure cloud platforms to support business-critical applications. This role focuses on: - Infrastructure-as-code - Containerized workloads - CI/CD enablement - Ensuring high availability, performance, and security across cloud environments The Sr. Cloud Engineer’s daily duties involve designing, deploying, and managing cloud infrastructure and application platforms using automation and modern DevOps practices. Regular activities include: - Monitoring performance - Troubleshooting issues - Collaborating with teams to deliver secure and reliable solutions Qualifications - 6+ years of experience designing and supporting cloud environments, preferably in Azure - Strong experience with Infrastructure-as-Code (Terraform or similar) and cloud automation - Hands-on experience with containerization and orchestration technologies (Docker, Kubernetes), including AKS or similar platforms - Experience building and maintaining CI/CD pipelines (Azure DevOps or similar) - Strong understanding of cloud networking fundamentals (DNS, TCP/IP, routing, private connectivity) - Experience managing identity and access using Entra ID (Azure AD), Active Directory, and M365 - Experience administering and troubleshooting Linux and Windows Server environments - Solid understanding of cloud security best practices, including least privilege access and secure networking - Experience with monitoring, logging, and troubleshooting distributed systems - Strong scripting skills (PowerShell, Bash, or Python) for automation and operational efficiency - Experience with cost optimization and cloud resource management - Bachelor’s degree in computer science or related field preferred, or equivalent hands-on experience Requirements - Design, deploy, and manage Azure cloud infrastructure using Infrastructure-as-Code frameworks (e.g., Terraform) - Build and maintain scalable cloud architectures including networking, identity, and security components - Design, implement, and support Azure Kubernetes Service (AKS) environments for containerized applications - Deploy and manage applications on AKS using CI/CD pipelines and Kubernetes manifests - Monitor and troubleshoot cloud resources, applications, and networking across environments - Perform root cause analysis and resolve complex infrastructure and application issues - Build and maintain CI/CD pipelines (Azure DevOps) for infrastructure and application deployments - Automate provisioning, configuration, and operational tasks using scripting and cloud-native tools - Support hybrid and cross-cloud connectivity solutions (VPN, firewall, secure routing) - Administer and troubleshoot Windows and Linux virtual machines - Manage Entra ID (Azure AD), including access controls, identity governance, and security policies - Maintain and support Active Directory and Microsoft 365 environments - Ensure cloud security and compliance standards are met (HIPAA, SOC 2, etc.) - Monitor system performance and optimize resources for reliability, scalability, and cost efficiency - Develop and maintain infrastructure documentation, standards, and operational procedures - Collaborate with cross-functional teams in planning, architecture, and deployment activities - Provide guidance and mentorship on cloud and DevOps best practices - Stay current with emerging cloud technologies and security trends Benefits - Salary: $118,876-$139,307

Role Description The Pharmacy Technician Care Guide supports LucyRx’s clinical programs by managing medication-related tasks and assisting members in accessing lifestyle resources. This role focuses on seamless program coordination and member satisfaction. Support other clinical services as required. - First level review of prior authorizations for GLP-1 therapies, ensuring accurate documentation. - Meet standard prior authorization turnaround times, quality standards, and regulatory requirements. - Follow up to ensure timely medication fills and renewals. - Educate members on clinical programs that optimize prescription coverage, co-pay assistance, and other reimbursement options. - Guide members through accessing lifestyle vendor programs, answering questions, and resolving concerns. - Serve as a liaison between members and vendors to ensure smooth transitions. - Maintain accurate records of member interactions and updates. - Generate regular reports on member engagement and program participation for the clinical team. - Understand the pharmacy benefit plans and accurately interpret the plan information. - Communicate with clinical reviewers on issues related to formulary, non-formulary criteria, or respective policies and procedures. - Ensure that all departmental goals (including, but not limited to turnaround times, production expectations, and quality metrics) are met. - Actively participate in internal quality improvement process enhancements. - Participate in clinical services team training and professional development opportunities. - Assist with clinical program operations as required according to business needs. - Other duties as assigned. Qualifications - Certified Pharmacy Technician (CPhT) with active certification. - 2+ years of experience in a retail pharmacy, PBM and/or other managed care organization. - Proficiency in Microsoft Office Professional suite. - Project management skills. - Excellent organizational, written and verbal communication. - Familiarity with clinical programs, including weight loss. - Ability to adapt and perform duties efficiently whenever unexpected changes arise. Requirements - Bachelor of Arts or Science degree from accredited college (preferred). - Solid understanding of PBM Operations including claims submission and processing, and familiarity with medications and their uses (preferred). - Knowledge of HIPAA regulations (preferred). Physical Requirements - This is a largely sedentary role; however, some standing, walking, bending, and reaching may be required. - Regularly operates in an office or home office setting which involves utilizing a computer, mouse, keyboard, and occasionally operates other standard office equipment, such as printer, copier, phone. - Travel may be required by either car or airplane, or a combination of multiple modes of transportation. Benefits - Salary: $20.00-$25.00 per hour. Company Description LucyRx is an independent, next-generation pharmacy benefits manager (PBM) transforming how healthcare works. We’re fixing what’s broken in the PBM industry by putting people first and challenging outdated norms. For too long, traditional PBMs have prioritized profit over patients, and we believe that’s just plain wrong. LucyRx offers bold, innovative solutions powered by LucyIQ, our proprietary AI platform, to deliver actionable insights that lower costs, improve care, and simplify prescription management. While we’re new to the PBM space, LucyRx is built on decades of leadership experience and a commitment to meaningful change. We’re a nimble, remote-first team with a bold mission to redefine pharmacy benefits—and we’re just getting started. At LucyRx, we’re a fast-moving team dedicated to making healthcare simpler, fairer, and more effective. Joining us means being part of a dynamic, mission-driven group that works collaboratively to challenge outdated industry practices and redefine what’s possible in pharmacy benefits. We value accountability, innovation, and a relentless focus on making an impact. Here, you’ll find a supportive culture that encourages you to bring your whole self to work, share bold ideas, and grow alongside smart, driven colleagues who are passionate about fixing the PBM industry. If you’re ready to roll up your sleeves and make a real difference, we’d love to have you on our team.

Role Description The Clinical Analyst plays a key role in supporting LucyRx’s clinical programs and client strategy through data-driven analysis, clinical insights, and operational support. Reporting to the SVP Clinical Strategy & Product, this role partners closely with clinical leadership, analytics, product, and client-facing teams to ensure clinical initiatives are effective, measurable, and aligned with client goals. This individual will translate clinical and pharmacy data into meaningful insights, support client deliverables, and contribute to continuous improvement of LucyRx’s clinical programs across commercial and government populations. - Analyze pharmacy and clinical data to evaluate performance of clinical programs, formulary strategies, and utilization management initiatives. - Develop routine and ad hoc reports, dashboards, and summaries to support client reviews and internal clinical discussions. - Partner with Clinical Client Management to support client implementations, ongoing account management, and clinical performance reviews. - Assist in monitoring clinical KPIs, outcomes, and trend drivers, including cost, utilization, adherence, and quality measures. - Support development and maintenance of clinical documentation, including program summaries, client-facing materials, and internal reference documents. - Collaborate with analytics, product, and operations teams to ensure data accuracy, consistency, and operational feasibility. - Assist in identifying opportunities for clinical optimization and program enhancements based on data insights. - Support responses to client, consultant, and internal clinical questions with timely, accurate analysis. Qualifications - Bachelor’s degree required; clinical, health sciences, pharmacy, public health, or related field preferred. - 3+ years of experience in healthcare analytics, PBM, health plan, managed care, or related environment. - Strong analytical skills with experience working with pharmacy, medical, or clinical datasets. - Proficiency in Excel and data visualization or reporting tools; experience with PBM or claims data strongly preferred. - Ability to synthesize complex data into clear, actionable insights for clinical and non-clinical audiences. - Strong written and verbal communication skills. Requirements - Experience supporting clinical programs within a PBM or managed care organization. - Familiarity with pharmacy benefit design, formulary management, or utilization management concepts. - Experience working in a client-facing or consultative support role. - Comfort working in a fast-paced, remote-first environment with multiple priorities. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role; however, some standing, walking, bending, and reaching may be required. Regularly operates in an office or home office setting which involves utilizing a computer, mouse, keyboard, and occasionally operates other standard office equipment, such as printer, copier, phone. Travel may be required by either car or airplane, or a combination of multiple modes of transportation. Benefits Salary: $84,800 - $99,376 annually. This position will be based remotely, unless otherwise directed by the Company; however, you should expect to travel for team meetings, client meetings, or other collaboration needs.

Role Description The Clinical Strategy Pharmacist is a senior individual contributor responsible for designing, maintaining, and evolving LucyRx’s formulary and drug strategy to optimize clinical outcomes, affordability, and client value. This role partners closely with clinical leadership, product, analytics, operations, and client-facing teams to ensure formulary decisions are evidence-based, market-relevant, and operationally executable. Reporting directly to the SVP of Clinical Strategy & Product, this role plays a critical part in supporting LucyRx’s differentiated PBM model—empowered choice, enlightened cost, and elevated care. Responsibilities - Lead formulary strategy development, including formulary design, tiering, utilization management approaches, and preferred drug strategies across therapeutic classes. - Evaluate clinical evidence, guidelines, FDA approvals, and pipeline trends to inform formulary positioning and strategic recommendations. - Partner with rebate, trade, and analytics teams to assess total cost of care implications and ensure clinically sound, financially responsible decisions. - Serve as a subject matter expert for P&T materials, clinical reviews, and formulary change documentation. - Support new product and client implementations by ensuring formulary alignment with benefit design, regulatory requirements, and operational workflows. - Collaborate with client-facing teams to support employer, consultant, and client discussions related to formulary strategy and clinical trade-offs. - Monitor market dynamics, competitor formularies, and emerging drug trends to inform proactive strategy evolution. - Ensure formulary strategies align with LucyRx’s broader clinical programs, including biosimilars, specialty management, chronic disease, and value-based initiatives. - Contribute to governance processes, including internal clinical committees and external advisory engagements as needed. Qualifications - PharmD required; active pharmacist license in good standing. - 5+ years of experience in PBM, managed care, health plan, or related pharmacy strategy roles. - Demonstrated experience with formulary development, clinical drug evaluation, and utilization management strategies. - Strong understanding of PBM economics, rebate dynamics, and drug market trends. - Experience supporting both commercial and government-regulated populations (e.g., Medicare, Medicaid) preferred. - Ability to synthesize complex clinical and financial data into clear, actionable recommendations. - Excellent written and verbal communication skills, with experience presenting to senior leaders, consultants, and clients. Requirements - Prior experience working closely with product or strategy teams in a high-growth or evolving organization. - Familiarity with specialty pharmacy, biosimilars, and emerging high-cost therapies. - Comfort operating in a fast-paced, remote-first environment with high ownership and accountability. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role; however, some standing, walking, bending, and reaching may be required. Regularly operates in an office or home office setting which involves utilizing a computer, mouse, keyboard, and occasionally operates other standard office equipment, such as printer, copier, phone. Travel may be required by either car or airplane, or a combination of multiple modes of transportation. Benefits - Salary: $118,876-$139,307 annually. - This position will be based remotely, unless otherwise directed by the Company; however, you should expect to travel for team meetings, client meetings, or other collaboration needs. Company Description LucyRx is an independent, next-generation pharmacy benefits manager (PBM) transforming how healthcare works. We’re fixing what’s broken in the PBM industry by putting people first and challenging outdated norms. For too long, traditional PBMs have prioritized profit over patients, and we believe that’s just plain wrong. LucyRx offers bold, innovative solutions powered by LucyIQ, our proprietary AI platform, to deliver actionable insights that lower costs, improve care, and simplify prescription management. While we’re new to the PBM space, LucyRx is built on decades of leadership experience and a commitment to meaningful change. We’re a nimble, remote-first team with a bold mission to redefine pharmacy benefits—and we’re just getting started. At LucyRx, we’re a fast-moving team dedicated to making healthcare simpler, fairer, and more effective. Joining us means being part of a dynamic, mission-driven group that works collaboratively to challenge outdated industry practices and redefine what’s possible in pharmacy benefits. We value accountability, innovation, and a relentless focus on making an impact. Here, you’ll find a supportive culture that encourages you to bring your whole self to work, share bold ideas, and grow alongside smart, driven colleagues who are passionate about fixing the PBM industry. If you’re ready to roll up your sleeves and make a real difference, we’d love to have you on our team.

Role Description The Quality Assurance (QA) Manager, Benefits Configuration will build, launch, and lead our QA program for benefits configuration within our Pharmacy Benefit Manager (PBM) organization. This is a highly visible, hands-on leadership role responsible for establishing QA strategy, designing scalable processes, and ensuring the accuracy and integrity of benefit configurations that directly impact our clients, members, and downstream operational teams. Role And Responsibilities - Program Development & Leadership - Design, launch, and continuously refine a comprehensive QA program for benefits configuration, including frameworks, workflows, documentation standards, and quality metrics. - Establish QA methodologies, including test plans, test cases, regression testing, and validation protocols tailored to PBM benefit structures. - Partner with cross‑functional teams—Configuration, Clinical, Operations, Client Services, and IT—to ensure alignment on quality standards and implementation timelines. - Develop and maintain QA policies, SOPs, and best practices to support consistent, repeatable, and auditable processes. - Serve as the primary point of contact for QA inquiries related to benefit configuration. - Hands‑On Quality Assurance Execution - Perform detailed QA reviews of benefit configurations, including formulary rules, accumulators, utilization management criteria, pricing logic, and network parameters. - Validate configuration accuracy against client requirements, benefit designs, regulatory guidelines, and internal standards. - Conduct root‑cause analysis for defects and partner with configuration teams to drive timely resolution. - Build and maintain test data, scenarios, and tools to support ongoing QA activities. - Monitor and track defect trends, identifying opportunities for process improvement and automation. - Team Leadership & Collaboration - Act as a working manager—balancing leadership responsibilities with hands‑on QA work. - Hire, mentor, and develop a high‑performing QA team as the program scales. - Foster a culture of accountability, continuous improvement, and operational excellence. - Provide training and guidance to internal teams on QA processes, benefit interpretation, and configuration quality expectations. - Quality Metrics & Reporting - Define and track KPIs related to configuration accuracy, defect rates, and audit outcomes. - Deliver clear, actionable reporting to leadership and stakeholders. - Recommend and implement improvements based on data insights and industry best practices. Qualifications - 5+ years of experience in PBM, health plan, or healthcare benefits administration, with at least 2 years in QA, configuration, or related functions. - Strong understanding of pharmacy benefit design, formulary structures, accumulators, UM/PA logic, and claims processing. - Proven experience building or enhancing QA programs, frameworks, or processes. - Exceptional attention to detail and analytical skills. - Ability to interpret complex benefit requirements and translate them into testable scenarios. - Experience working cross‑functionally in a fast‑paced, deadline‑driven environment. - Strong communication skills with the ability to influence and collaborate at all levels. - Familiarity with PBM configuration platforms, claims systems, or adjudication engines. - Demonstrated ability to lead high performing teams through change and drive operational excellence. Requirements - Experience with SQL, test automation tools, or data validation techniques. - Knowledge of regulatory requirements (CMS, ERISA, state mandates) impacting pharmacy benefits. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role; however, some standing, walking, bending, and reaching may be required. Regularly operates in an office or home office setting which involves utilizing a computer, mouse, keyboard, and occasionally operates other standard office equipment, such as printer, copier, phone. Travel may be required by either car or airplane, or a combination of multiple modes of transportation. Company Description LucyRx is an independent, next-generation pharmacy benefits manager (PBM) transforming how healthcare works. We’re fixing what’s broken in the PBM industry by putting people first and challenging outdated norms. For too long, traditional PBMs have prioritized profit over patients, and we believe that’s just plain wrong. LucyRx offers bold, innovative solutions powered by LucyIQ, our proprietary AI platform, to deliver actionable insights that lower costs, improve care, and simplify prescription management. While we’re new to the PBM space, LucyRx is built on decades of leadership experience and a commitment to meaningful change. We’re a nimble, remote-first team with a bold mission to redefine pharmacy benefits—and we’re just getting started. What It’s Like to Work at LucyRx At LucyRx, we’re a fast-moving team dedicated to making healthcare simpler, fairer, and more effective. Joining us means being part of a dynamic, mission-driven group that works collaboratively to challenge outdated industry practices and redefine what’s possible in pharmacy benefits. We value accountability, innovation, and a relentless focus on making an impact. Here, you’ll find a supportive culture that encourages you to bring your whole self to work, share bold ideas, and grow alongside smart, driven colleagues who are passionate about fixing the PBM industry. If you’re ready to roll up your sleeves and make a real difference, we’d love to have you on our team. Salary $115,000 - $131,000 annually