Role Description The Enterprise Platform Engineering and Operations (EPEO) Cloud Platform team at Ford offers one of the premier environments to learn and drive the inner workings of cloud solutions, automation, AI and enterprise capabilities. As a leader within this team, you will touch, use, and directly influence the technologies and tools that power Ford’s global cloud offerings and software development space. We are committed to transforming Ford’s cloud infrastructure into a modern, near-instant provisioning engine for compute, network, storage, and database services. - Lead and provide technical guidance to a global team of 6 cloud engineers. - Cultivate a culture of proactive continuous improvement leveraging automation and AI. Automation Engineering & DevX: - Drive Developer Experience by achieving feature parity with GCP. - Transition manual Azure processes to automated workflows leveraging project Chassis framework and AI. - Reduce manual toil and ticketing. Operations Management: - Lead day-to-day operations for a global platform team. - Manage a "follow-the-sun" support model across North America (NA) and Asia-Pacific (AP) regions. Incident Response: - Oversee incident response and escalation workflows. - Ensure the team meets or exceeds MTT(x) goals. Strategy & Roadmap: - Define and maintain the Azure/Dynamics platform strategy and roadmap within Jira. - Ensure strict adherence to Jira practices and PI planning. Financial Governance: - Conduct financial forecasting and reviews for Azure and Dynamics. - Manage Microsoft licensing/pricing (PAYG/RI), cost calculators, and cost alerts. - Work with finops to ensure proper right sizing and waste reductions. - Leverage automation/AI to reduce dynamics licensing waste. Security & Compliance: - Improve platform security by remediating NIST violations. - Ensure standards are enforced by deploying custom Azure policies to block non-compliant infrastructure. Team Mentorship: - Upskill the team in Site Reliability Engineering (SRE) and DevOps principles. - Proactively encourage the integration of Copilot and AI/Agentic solutions. Infrastructure Vetting: - Review and vet Azure infrastructure requests to ensure proper business justification. - Collaborate with Architecture teams on design/solution reviews. Management of Dynamics SaaS platform: - Assist customers with onboarding and answering technical questions related to the Dynamics platform. HA/DR: - Define and document backup strategies for Azure hosted solutions. Qualifications - Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or a closely related technical discipline. - Strong leadership skills with preferably 3+ years of proven leadership experience. - Experience managing teams in a 24x7 global support environment and on-call rotation. - Proven ability to take an ownership role in projects, driving tasks to completion through PI planning and agile methodologies. Requirements - 5+ years of experience in Cloud infrastructure & service management and administration (Azure; AWS or GCP experience is a plus). - Deep understanding of NIST Security Standards and remediation strategies. - Firm grasp of Microsoft Entra (formerly Azure AD), including Roles, API Permission grants, Elevated Permissions, and Privileged Identity Management (PIM). - Experience implementing and managing Azure Policy at scale. - Proficiency in the following languages and tools is required to drive the team’s automation goals: - Infrastructure as Code: Terraform, ARM templates. - Scripting: Go (Golang), PowerShell, and Python. - Data & Documentation: JSON, MSGraph, and Markdown. - Understanding of basic AI principles and best practices. - Knowledge of data privacy, model hallucination, model reasoning/response complexity and tokenization, prompt engineering, Agentic, Copilot/Copilot Studio, Azure Open AI. Benefits - Immediate medical, dental, and prescription drug coverage. - Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more. - Vehicle discount program for employees and family members, and management leases. - Tuition assistance. - Established and active employee resource groups. - Paid time off for individual and team community service. - A generous schedule of paid holidays, including the week between Christmas and New Year’s Day. - Paid time off and the option to purchase additional vacation time.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering Overview The Corporate Client Experience Program team is looking for a Manager, Software Engineering to help achieve time-to-market, quality excellence, and higher customer satisfaction. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset. A Manager position at MasterCard requires hybrid skills that involves knowledge of software development & quality engineering to develop a resilient software product that is testable in close to fully automated manner. Additionally, role requires experience of managing 10 or more-member scrum team (s) that works on software development using Agile methodology. Also, understanding of design patterns, technology is necessary for this role to ensure Engineering Excellence is achieved by the team all the time. Role You will be responsible for managing a team that does programming, testing, implementation, documentation, maintenance, and support of systems application software in adherence with MasterCard standards, processes, and best practices. Responsibilities include the following: • Manage a team of talented engineers to develop high-performance, high-volume Java applications.• Work closely with technical leads, architects, and product owners to help define/prioritize features and user stories.• Develop high quality, secure, scalable software solutions based on technical requirements specifications and design artifacts within expected time and budget.• Research, create and evaluate technical solution alternatives for the business needs current and future.• Work with project team to meet scheduled due dates, while identifying emerging issues and recommending solutions.• Document software programs per Software Development Best Practices• Follow MasterCard Quality Assurance and Quality Control processes.• Contribute ideas to help ensure that required standards and processes are in place and actively look for opportunities to enhance standards and improve process efficiency.• Support collection and reporting of project and software metrics• Design and develop test automation scenarios to validate system to system interfaces and complete software solutions (for API and UI tests)• Closely adhere to quality standards and assist team members in validating application functionality through the implementation of test strategies, frameworks, tools, reports, etc.• Provide automation tests for operations teams to use in Ci/Cd automated quality gates. • Identify and implement complex automation efforts, including refactoring of automation code where needed.• Provide technical training to the other team members. All about You• Bachelor's degree in information systems, Information Technology, Computer Science or Engineering• 10-13 years of experience of working on Scalable, Multi-threaded software products developed using core Angular, Java, Spring Core, Spring Boot, Spring Batch Hibernate/JPA, Maven/Gradle, PL/SQL, Unix/Shell scrips and deployed on Tomcat/PCF.• Experience of leading one or more scrum teams of software engineers to provide technical direction to the team and resolve blockers faced the development team • Strong hands-on experience of working on both SOAP & RESTFUL APIs• Knowledge of Cloud Native Development such as Pivotal Cloud Foundry (PCF) & AWS• Excellent hands-on knowledge of CI/CD tools such as Jenkins• Good to have working knowledge on Test Automation Frameworks & related tools such as Selenium, Rest-assured, TestNG, Postman• Good understanding of Java/microservices design patterns is expected.• Create and own solution design for different features and ability to explain the same to non-technical as well as technical members by documenting the same.• Knowledge of common industry standard best programming practices.• Ability to innovate and develop new approaches to complex design problems.• Experience working in a dynamic and collaborative work environment and make independent decisions.• Ability to learn and deploy new technologies as needed.• Experience in building scalable, maintainable applications.• Excellent verbal and written communication along with the Ability to multi-task and meet deadlines.• Experience using the Agile Methodology and working with cross functional teams.• Proven experience building world class solutions on a global scale.• Experience working in an agile environment and actively contributing to discussions at retrospectives/elaboration sessions. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

• Manage complex technical projects in enterprise software from planning to delivery • Drive career development, promotions, team management, and performance management. • Collaborate and prioritize with tech leads and product managers in technical and product design to ensure high-quality product delivery. • Partner with senior management to strategize and implement business goals. • Recruit, mentor, promote, counsel, and nurture engineers at all levels including full stack and quality engineers of all levels. • Prioritize and drive 20-30% of the backlog dedicated to technical improvement alongside feature development. • Own KPI tracking and reporting for the team, including velocity, commit-to-complete ratio, and a balanced ticket mix across features, enhancements, defects, and technical debt. • Identify opportunities for process improvement and lead initiatives for continuous improvement. • Influence product priorities using technical knowledge to ensure efficient delivery while maintaining software health and performance. • Facilitate and lead sprint ceremonies to foster communication, collaboration, and project momentum. • Embrace AI tools while maintaining 'human-in-the-loop' validation to ensure quality.

Role Description Sie möchten sich aktiv in ein zukunftsorientiertes Hochschulprojekt einbringen, innovative Lehransätze mitentwickeln und Ihre hochschuldidaktische Erfahrung weiter vertiefen? Dann unterstützen Sie uns von Mitte 2026 bis Ende 2028 in dem von der Stadt Wien (MA23) geförderten Projekt für das Kompetenzteam Work-Integrated Learning, das die praxisorientierte Lehre an der FHWien der WKW stärkt und neue Impulse für die Verbindung von Hochschule und Berufspraxis setzt. In dieser Position kombinieren Sie organisatorische, didaktische und technische Aufgaben – praxisnah, kollaborativ und mit Sinn für Qualität. - Mitarbeit bei der Umsetzung der Projektziele: Unterstützung der Projektleitung innerhalb der Arbeitspakete bei der Organisation und Durchführung. - Mitwirkung bei Workshops und Coachings: Planung, Durchführung und Nachbereitung didaktischer Formate mit Studierenden und Praxisbetrieben. - Unterstützung bei der technischen Umsetzung digitaler Lehrkonzepte: Betreuung und Erweiterung von Lernplattformen (z. B. Moodle, E-Portfolios) und deren didaktische Integration. - Dokumentation und Berichterstattung: Mitwirkung bei der Erfassung von Projektaktivitäten, Aufbereitung von Ergebnissen und der internen wie externen Kommunikation. Qualifications - (FH) Magister- oder Masterstudium der Wirtschaftspädagogik oder in einem verwandten Feld. - Mindestens zwei Jahre Berufserfahrung in einer vergleichbaren Position, idealerweise im Hochschulbereich. Requirements - Strukturierte, zuverlässige und lernorientierte Arbeitsweise. - Erfahrungen mit digitalen Lernplattformen wie Moodle oder E-Portfolios sind von Vorteil. - Interesse an projektbezogener Zusammenarbeit. - Fähigkeit, auch in dynamischen Phasen den Überblick zu behalten und Aufgaben gewissenhaft umzusetzen. - Kommunikationsfähigkeit, Teamgeist und Offenheit für Neues. - Situationsgerechtes, lösungsorientiertes und verlässliches Agieren mit einem sicheren Gespür für unterschiedliche Zielgruppen. - Sorgfältige und reflektierte Arbeitsweise zur erfolgreichen Umsetzung von Lehrinnovationen und zur Förderung der Lehrqualität. Benefits - Aktive Unterstützung bei der Weiterentwicklung der Studienpläne und des Lehrangebots. - Förderung des Austauschs von Ideen, Know-how und aktuellen Projekten durch Teilnahme an Konferenzen, International Teaching Weeks, Branchenveranstaltungen und Netzwerktreffen. - Hoher Praxisbezug und zahlreiche Kooperationsmöglichkeiten. - Sicherer Arbeitsplatz auch in Krisenzeiten. - Umfassendes fachliches Weiterbildungsprogramm, speziell auf die Bedürfnisse von Lehrenden zugeschnitten. - Moderne und familienfreundliche Arbeitgeberin mit flexiblen Arbeitszeitmodellen und der Möglichkeit zu Homeoffice.