The Realtime Cloud. Build and scale voice and video applications.
Technical Account Manager
Location
Ireland
Posted
2 days ago
Salary
€145K - €170K / year
Seniority
Lead
Job Description
Technical Account Manager
LiveKit
• Own the technical relationship and long-term outcome for a portfolio of strategic accounts. • Drive architecture reviews and design consultations to understand each customer's deployment. • Deepen product adoption by identifying capability gaps between what customers have built and what the platform supports. • Quarterback the full LiveKit team behind each account. • Be the customer's voice inside LiveKit, translating field signal into product feedback. • Lead executive business reviews that connect platform health to business outcomes. • Be on-site with customers for major launches and executive reviews. • Spot expansion signal early and hand it cleanly to sales.
Job Requirements
- 8+ years in technical, customer-facing roles such as TAM, Solutions Architect, Sales Engineer, or a senior engineering role with heavy customer exposure.
- A track record as the trusted technical voice for engineering customers.
- Fluent in developer-platform fundamentals like APIs, SDKs, frameworks, and deployment patterns.
- Familiarity with real-time, distributed, or developer-platform systems.
- Comfortable owning a portfolio with a proactive system for tracking customer health.
- You communicate with precision in writing and in person, with engineers and executives.
Benefits
- Competitive salary and equity package
- Health, dental, and vision benefits
- Flexible vacation policy
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