Liberty Mutual

Title: Underwriter I, PL Location: Cincinnati United States Job Description: Description Ensures a profitable book of business by appropriately evaluating the acceptability of risks within established authority levels. Demonstrates decision making authority with moderate supervision, making subjective quality exceptions to retain profitable business. Communicates with assigned agents on any rejected risks to educate on market appetite and explain underwriting guidelines. Markets Company products and services to agents and actively participates in the agency management process. Responsible for working with and protecting confidential and proprietary customer and Company information. This is a range posting Grade 11 - 13, depending on experience. Responsibilities - Accepts, rejects or modifies new and renewal business for all Personal Lines with moderate guidance to ensure a profitable personal book of business. - Reviews risk acceptability to make subjective decisions based on underwriting guidelines ensuring standards for state compliance regulations are met. - Ability to use creativity and underwriting knowledge to engineer risks and retain business. - Responsible for managing a field of agents to achieve Company growth and profitability targets. - Develops on-going relationships with agents, conducts proactive outreach with agents to discuss market appetite, quality of submissions and encourage profitable growth. - Additionally, keeps agents up-to-date on underwriting and/or product changes. - Manages a complex book of business to maximize profitability and growth. - Reviews loss ratios and growth for agents when evaluating and making agency exceptions. - Mentors newer underwriters and is a resource within underwriting department. - Partners with Territory Managers to identify trends and patterns that might create problems and works with agents to correct. - Trains and educates agency staff on Company products, services, underwriting philosophy, etc. - May promote the Company's product and services by speaking to insurance-related groups, CPCU meetings, etc., and by networking within the insurance community to stay abreast of changes within the industry. - Performs other support functions as needed. This is a remote position. Qualifications - BA/BS degree or equivalent experience (insurance experience preferred) - Knowledge of Personal Lines' products and contract knowledge preferred - Proficient in underwriting and thorough knowledge of regulatory and policy differences among states in which business is transacted - Strong negotiation skills preferred - Actively working toward professional designation(s) preferred - Proficient PC skills and capable of working multi-faceted systems - Ability to effectively and independently manage work load while exhibiting good judgment - Strong verbal communication and phone skills - Excellent grammar and written communication skill required - Must have strong relationship building skills with agents and other departments and exemplify teamwork About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices - California - Los Angeles Incorporated - Los Angeles Unincorporated - Philadelphia - San Francisco

Title: Sales Representative, Inbound Remote Location: Minneapolis, Minnesota, United States • Saint Paul, Minnesota, United States • Lakeville, Minnesota, United States • Duluth, Minnesota, United States • Baton Rouge, Louisiana, United States • New Orleans, Louisiana, United States • Metairie, Louisiana, United States • Lafayette, Louisiana, United States Typical Starting Salary - $55,000-$75,000 Minimum Salary - $55,000.00 Maximum Salary - $75,000.00 Schedule - Full-Time Flexible Time Off Annual Accrual - days - 15 Job Description: Apply Today - Training Classes Begin June and July 2026! Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role. Key Date: - Unlicensed Class: June 29, 2026 - Licensed Class: July 13, 2026 Start your journey with us and build a career where your talent and passion for helping others truly make an impact. As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one. Plus, you'll enjoy: - Generous earning potential - Paid licensing and training opportunities - Comprehensive benefits - Flexible work arrangements - Strong work-life balance - And more! Why Liberty Mutual? Pay Details: - Starting base salary is $45K with opportunity for growth + generous commission. - Average first year earnings range from $55K-$75K through a combination of base salary and generous commission. - Top Performing Agents in their second year and onward, can earn up to $85k+. Our Sales Representative, Inbound Remote position is available to candidates based in the states of Minnesota and Louisiana. Applicants must reside within these specified locations to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. Job Details As an Inbound Sales Representative, you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders. You'd be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. - All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service Qualifications - 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. - Strong, engaging interpersonal and persuasion skills needed to close sales. - Ability to communicate well to both prospects and customers. - Excellent analytical, decision-making and organizational skills. - Strong typing capabilities and PC proficiency. - Property and Casualty License required after hire. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices - California - Los Angeles Incorporated - Los Angeles Unincorporated - Philadelphia - San Francisco

Role Description We are seeking a highly motivated, experienced insurance professional to join the Property & Specialty Product Frontier team in the role of Director leading the Specialty portfolio. The P&S Product Frontier team sits at the center of a multi-year transformation effort, leading the requirements work needed to bring Homeowners, Condo, and Umbrella products to life on Liberty Mutual's modern Unified Insurance Platform (UIP). This is an individual contributor role responsible for leading planning and execution for the Specialty portfolio, with an immediate focus on Umbrella and secondary support for Condo deviation planning. This role requires strong program management skills, a working knowledge of personal lines insurance products, and the ability to coordinate across multiple teams and timelines in a fast-moving, cross-functional environment. The ideal candidate brings experience in personal lines insurance paired with strong organizational and communication skills to keep complex, multi-LOB work on track. - Develop a clear, sequenced timeline for Umbrella-specific interim deliverables across each phase of the project - Identify and align resources needed to support Umbrella requirements work, coordinating with the broader P&S Frontier team and relevant subject matter experts - Where applicable, develop cross-LOB plans that account for Umbrella's relationship to other lines (e.g., identifying reusable requirements or shared capabilities from Auto as a potential parallel) - Proactively surface risks, decisions, and dependencies ahead of key milestones and ensure the right stakeholders are engaged to keep work moving - Ensure deliverables are completed on time, meet quality standards, and are structured to support downstream elaboration and build - Track progress against the plan, identify gaps or blockers, and make day-to-day decisions to keep work moving without requiring constant escalation - Partner closely with Experience, Solutions, and Tech teams to ensure Umbrella requirements are aligned and actionable - As needed, support planning and execution of Condo-specific deviations from the Homeowners baseline - Identify where Condo requires unique requirements work versus reuse from Home, and ensure those deviations are captured and sequenced appropriately Qualifications - Master's degree or equivalent in mathematics, economics, statistics, or other quantitative field - Minimum 7 years relevant work experience, typically 10 years - PhD or equivalent research experience beneficial - Expert skills in Excel, PowerPoint, and statistical software packages (e.g, SAS, Emblem) - Must have exceptional planning, analytical, decision-making, communication, and project management skills - Experience managing or leading others beneficial Requirements - Experience in personal lines insurance product management or program management, with familiarity across the policy lifecycle (new business, servicing, renewal, etc.) - Strong program management skills: ability to build and maintain plans, track deliverables across multiple workstreams, and ensure consistent progress against timelines - Comfort working in ambiguous, evolving environments where plans and priorities may shift as the program matures - Strong communication and coordination skills, with the ability to align stakeholders across product, technology, and delivery teams - Familiarity with requirements development processes (e.g., ability-to statements, epics, business journeys) is a plus, though deep technical expertise is not required - Auto insurance experience is a plus given similarities between Umbrella and Auto lines of business Benefits - Comprehensive benefits - Workplace flexibility - Professional development opportunities - Opportunities provided through Employee Resource Groups

Title: Claims Team Manager (Construction Liability Claims) Locations: Plano, Texas, United States • Remote, Remote, United States • Suwanee, Georgia, United States • Hoffman Estates, Illinois, United States • Westborough, Massachusetts, United StatesView Less Remote ID: 2026-76067 Job Description Job Category Claims Minimum Salary $83,000.00 Maximum Salary $157,000.00 Schedule Full-Time Flexible Time Off Annual Accrual - days 20 Travel 10% Description Job Summary: If you’re looking for a leadership role where you can make a real impact—not just manage a desk—this is it. Our Construction Liability team handles moderate exposure, multi-party claims for some of the largest owner/developers, general contractors, and subcontractors across the country. From NY Labor Law and OCIP/CCIP programs to road construction losses, underground utility strikes, and major liability exposures tied to active job sites, the work is challenging, fast-moving, and meaningful. As a Claims Team Manager, you’re leading people first—developing claims professional, driving claim strategy, and helping your team navigate some of the most challenging construction claims in the industry. You’ll work with a strong leadership team that values accountability, collaboration, and growth. If you enjoy coaching talent, working on challenging claims, making tough decisions, and being part of a team that takes pride in doing the right thing at the right time, this is a place where you can build something bigger than just your next role. Responsibilities Overview: In order to deliver an exceptional customer experience, a leader creates a culture of engagement by inspiring passion in others. A leader explores opportunities to continuously improve within a constantly changing environment. A leader challenges each team member to exceed expectations while developing professionally. A leader understands the vision of Liberty Mutual and can translate how their team’s work connects to that vision. A leader confidently communicates what extraordinary claim service looks like and empowers their team to achieve superior result. Liberty Mutual has an immediate opening for a Claims Team Manager to lead a team of Claims Specialists who manage a portfolio of Commercial Insurance aligned with Construction Liability claims to achieve the best possible outcomes and deliver an exceptional customer experience. The Claims Team Manager contributes to the organization’s success by developing talented employees, creating a work environment where employees feel appreciated, and exploring opportunities to continuously improve and adapt to a changing environment. Join our US Casualty practice as a Construction Liability Team Manager, leading complex site and project-related claims across the country. Strong Commercial Casualty claims experience including bodily injury, property damage, contract analysis, policy interpretation, and multi-party litigation preferred. Key Responsibilities: - Supervises the day-to-day operations for the claims staff by establishing priorities, scheduling and assigning work, and coaching employees in reviewing, analyzing, investigating, negotiating and settling claims in compliance with Claims Quality Standards. - Creates a high performing, results-oriented staff through candidate selection, onboarding, ongoing development, and managing individual performance with regular coaching focused on behavior and technical skill sets. - Leads and actively contributes to a culture of continuous improvement and ensures utilization of tools and behaviors within the Liberty Management System to foster critical thinking and innovation around problem solving and development of standard work - Responsible for building and maintaining internal and external customer relationships. Serves as a primary point of contact for agents, brokers and policyholders. - Hosts and facilitates in person and/or telephonic claim reviews on a continuous cycle and ensures Special Service Instructions are managed appropriately. - Often called upon to do presentations for existing and prospective customers. - Provides management oversight of claims files (non-litigated or litigated) within the unit, to include Manager Reviews on open inventory and reviews files to measure quality assurance discusses individual training and development needs. - Coaches to improve technical expertise within the team - Monitors, evaluates and approves, within assigned authority limits, claims reserves, settlements and payments that exceed staff authority thresholds - Uses common reporting of data analytics to monitor claim production, inventory management, financial and quality compliance and claim volume trends and results. Data used to communicate team performance relating to production, significant achievements and areas for continuous improvement. - Manages compliance within internal and external parameters, including: Oversees Liberty Mutual/Helmsman state licensing compliance and adherence to fair claims practices - Maintains awareness of existing and proposed legislation, court decisions and emerging trends in claims litigation to monitor team compliance with Unfair Claims Practices. You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; or Weatogue, CT. Please note this policy is subject to change. Qualifications Qualifications: - Advanced knowledge of Commercial Liability and Auto Liability policies, with proven ability to interpret contracts and evaluate risk transfer, including indemnity, additional insured, and third-party exposure analysis required. - Proven success coaching and developing remote claims professionals, with the ability to drive accountability, engagement, and performance across a virtual team environment required. - Strong leadership skills in mentoring less experienced claims professionals through consistent feedback, claim file guidance, and intentional development plans tailored to a remote workforce required. - Construction liability claims experience strongly preferred, including exposure to owner/developers, OCIP/CCIP programs, NY Labor Law, complex third-party liability investigations, and multi-party litigation. - Knowledge and capabilities typically acquired through a BS/BA degree (or equivalent) and at least 6 years of related experience. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices - California - Los Angeles Incorporated - Los Angeles Unincorporated - Philadelphia - San Francisco What does a career path in Claims at Liberty Mutual look like? Video length: 89 seconds1:29 Hi there. My name is Tawanna and I'm a Claims Resolution Specialist or a CRS for short here at Liberty Mutual. Today, I'm gonna talk to you about career and growth opportunities on our Claims team. It starts on day one. We pay for your training and licensing. So you'll be equipped with everything you need to hit the ground running. Once on the job, you'll put your skills and knowledge into action by serving as a dedicated point of contact for our policy holders who needs to file a claim. Put simply, this means that you'll work with the same customer at every stage of the Claims process from start to finish. This full foul approach, which is uncommon in our industry, enables you to sharpen your skills, build stronger connections with customers, and ultimately provides a higher level of service. As you get more experience, you'll be asked to handle more complex Claims. Setting you on a path that can lead to promotions and increased earning potential. For me, I've been at Liberty for six years. I started as an Express Adjuster handling low touch claims, then, was promoted to a Total Loss Adjuster. Handling total losses for insureds and claimants within the auto property damage department. From there, I was again promoted to my current role as a Claims Resolution Specialist. Feeling inspired? Apply now and get ready to start pursuing your tomorrow, today. Thanks for listening. Bye.

Role Description Are you looking for an exciting investigative opportunity with a leading insurance carrier? Liberty Mutual Insurance is looking for an individual to conduct detailed investigations on suspicious losses and "Ring" investigations. - Conduct extensive and detailed investigations of suspicious losses and varying complexity. - Lead in-depth interviews of participants, witnesses, or claimants. - Make disposition recommendations to management and execute agreed strategy. - Work with outside experts to determine accuracy of alleged facts. - Provide investigation skills, fraud awareness training, and technical expertise to branch offices and interdepartmental. Qualifications - BS/BA degree or equivalent experience. - Minimum of three years of progressive experience in conducting fraud investigations. - Thorough knowledge of investigation techniques and prevailing SIU practices and procedures. - Working knowledge of accounting concepts, accident reconstruction, and damage assessment. Benefits - Comprehensive benefits. - Workplace flexibility. - Professional development opportunities. - Opportunities provided through Employee Resource Groups. Company Description Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information, or on any basis prohibited by federal, state, or local law.

Role Description Direct Distribution is responsible for writing over 400K net new business policies annually across the call center and online channels. The Channel Operations and Enablement team supports this production by working in partnership with Channel leadership and I&S partners to set overall strategic priorities for the channel as well as liaising internally and across USRM stakeholders to execute short- and long-term work in support of these priorities. As a Project Manager of the Direct Distribution Channel Operations & Enablement team within USRM Insights & Solutions, you will help support driving profitable growth for a $4B channel by executing key initiatives and connecting the voice of the DRC sales call center to the broader organization. The team liaises internally and across USRM stakeholders to manage ongoing operational programs as well as execute short- and long-term project work in support of these priorities. This role will be focused on staffing and development of DRC representatives and responsible for executing ongoing operational programs such as workforce optimization and capacity management. This will include managing the strategy for employee movement across the DRC, development and implementation of optimization efforts, support of employee mobility programs, and contributing to high complexity capacity lever projects among others. The successful candidate must have excellent operational and problem-solving skills and experience executing operational projects. They will also have strong verbal and written communication skills and the ability to explain their work to a diverse audience. This role may have in-office requirements dependent on candidate location. Responsibilities: - Lead medium- to large-sized projects and supports complex cross-functional projects. - Owns or contributes to defining the business case with input from stakeholders. Identifies and gains agreement on project objectives, scope, timing, and resources across stakeholders. - Own development and execution of the DRC employee mobility strategy, including design, policy creation, and ongoing measurement of effectiveness. - Design and implement optimization initiatives that improve how employees are moved, scheduled, and utilized across the DRC to meet service level and quality targets. - Plan project activities, define scope, resources, timelines, and success criteria; oversee day-to-day execution and monitor progress against goals and KPIs. - Create and manage standard operating procedures (SOPs) and ensure consistent operational practices across locations and teams. - Conduct project meetings and prepares regular reports to communicate the status of projects to stakeholders within and beyond the project team. - Escalates and works to resolve issues that serve as roadblocks and/or place project objectives at risk. Identifies and provides visibility into trade-offs between options, while identifying recommended approach and maintaining stakeholder alignment. - Perform project close-out activities, capture lessons learned and translate findings into process improvements. - Applies continuous improvement methodologies throughout the project management lifecycle. Qualifications - Strong knowledge of project management principles and concepts. - Proven ability to manage the project management life cycle for projects of varying complexity. - Project management certification preferred. - Ability to plan/organize/delegate work; communicate effectively; analyze and solve problems; give constructive feedback and praise; create alignment and adapt. - Displays solid business acumen and integrated thinking. - Proven business operations knowledge to include understanding the function's value chain and market conditions strongly preferred. - Competencies typically acquired through a Bachelor's degree or equivalent experience in addition to a minimum of 6 years of relevant experience to include project management work and prior experience effectively providing mentoring/guidance to others. Benefits - The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. - The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. - Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. - Comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.

Analyze and configure software applications based on requirements, document architecture standards, identify process improvements, and develop complex test scripts while supporting implementation processes and mentoring junior team members.

Role Description Highly motivated, resourceful and self-directed providing timely and accurate guidance and service to policy holders for a variety of products, carriers, plans and programs. Displays the ability to identify problems, manage diverse customer interactions and resolve complex issues independently. Assumes responsibility for decisions, tasks and actions which could have a significant impact on other activities. Efficiently identifies and responds to customer needs to ensure high customer satisfaction, retention of business, and profitable growth. Paid Training: - Mandatory attendance is critical to your success and as such is required for the duration of training. - Performance will be continually assessed throughout. - The paid training is Monday - Friday between the hours of 8:00 am - 6:00 pm EST (40 hours per week). Comparion Customer Support hours of operation are from 8:00am - 8:00pm ET, Monday through Friday. The CRC Workforce Management Team will create weekly schedules that are accessed online. The weekly schedule includes the 9-hour workday and scheduled break times. The CRC Workforce Management Team will also monitor schedule and phone adherence. Responsibilities: - Develops and maintains product, procedural and technical systems knowledge. - Provides exceptional customer service by responding promptly to all inbound calls or written inquiries regarding policies. - Builds strong rapport with each customer, actively listens and responds to requests. - Able to communicate effectively via different methods and manage difficult customer interactions. - Advanced understanding of all lines of Insurance products with the ability to interpret and communicate complex contracts to customers. - Proactively exercises initiative and independent judgment while researching and solving complex customer complaints and issues. - Ability to identify and analyze diverse customer needs to ensure high customer satisfaction. - Support retention through educating customers on existing products, available services, resources, and gathering critical risk information to appropriately re-evaluate existing business. - Supports growth through identifying new revenue opportunities from additional lines of coverage, analyzing open leads and providing quotes for and binding new business requests. - Quoting and binding new business includes gathering critical and accurate risk information, utilizing carrier specific underwriting rules and guidance to bind coverage and advising prospects and policyholders on coverages, coverage limits and regulations. - Exceptional understanding of Personal Insurance Departments and operations. - Works with regional and national partners and other departments to resolve complex service issues as needed. - Support sales initiatives and sales personnel as appropriate. - Assists sales with building strong customer relationships and makes recommendations for improvements. - Manages and utilizes time effectively to ensure department meets required service levels for improved customer satisfaction results. - Proficiently utilizes on-line reference materials to provide confident, accurate, and efficient service. - Responsible for satisfying ongoing continuing education (C.E.) requirements in order to maintain necessary PC and small Commercial license. - Perform additional duties as assigned. Qualifications - Appropriate state and province licenses required, Property and Casualty License. - 3-5 years of customer service or sales experience within the insurance industry. - Bachelor's degree or equivalent preferred. - Working knowledge of insurance products, plans and programs in a customer service or sales environment is desired. - Ability to review, record and organize written data from a variety of sources with no prescribed format is essential. - Excellent communication, interpersonal and influencing skills are required. Benefits - The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications, and location. - The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. - Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Title: Sales Representative, Inbound Remote Location: Salt Lake City, Utah, United States • Provo, Utah, United States • Ogden, Utah, United States • Liberty Lake, Washington, United States • Spokane, Washington, United States • Las Vegas, Nevada, United States • Reno, Nevada, United States • Santa Fe, New Mexico, United States • Albuquerque, New Mexico, United States Job Category - Sales - Inside/Call Center Typical Starting Salary - $55,000-$75,000 Minimum Salary- $55,000.00 Maximum Salary - $75,000.00 Full-Time Remote Flexible Time Off Annual Accrual - days - 15 Job Description: Apply Today - Training Classes Begin June and July 2026! Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role. Key Date: - Unlicensed Class: June 29, 2026 - Licensed Class: July 13, 2026 Start your journey with us and build a career where your talent and passion for helping others truly make an impact. As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one. Plus, you'll enjoy: - Generous earning potential - Paid licensing and training opportunities - Comprehensive benefits - Flexible work arrangements - Strong work-life balance - And more! Why Liberty Mutual? Pay Details: - Starting base salary is $45K with opportunity for growth. - Average earnings range from $55K-$75K through a combination of base salary and generous commission. - Top Performing Agents in their second year and onward, can earn up to $85k+. Our Sales Representative, Inbound Remote position is available for candidates based in the states of Washington, New Mexico, Nevada & Utah. Applicants must reside within these specified locations to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one. Job Details As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders. You'd be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. - All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services. Qualifications - 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. - Strong, engaging interpersonal and persuasion skills needed to close sales. - Ability to communicate well to both prospects and customers. - Excellent analytical, decision-making and organizational skills. - Strong typing capabilities and PC proficiency. - Property and Casualty License required after hire. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Title: Sales Representative, Inbound Remote Location: Arizona, United States Job Description: Job Category Sales - Inside/Call Center Typical Starting Salary $55,000-$75,000 Minimum Salary $55,000.00 Maximum Salary $75,000.00 Schedule Full-Time Flexible Time Off Annual Accrual - days 15 Description Apply Today – Training Classes Begin June and July 2026! Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role. Key Date: - Unlicensed Class: June 29, 2026 - Licensed Class: July 13, 2026 Start your journey with us and build a career where your talent and passion for helping others truly make an impact. As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training and support you need to succeed from day one. Plus, you’ll enjoy: - Generous earning potential - Paid licensing and training opportunities - Comprehensive benefits - Flexible work arrangements - Strong work-life balance - And more! Why Liberty Mutual? Pay Details: - Starting base salary is $45K with opportunity for growth + generous commission. - Average first year earnings range from $55K-$75K through a combination of base salary and generous commission. - Top Performing Agents in their second year and onward, can earn up to $85k+. Our Sales Representative, Inbound Remote position is available for candidates based in the state of Arizona. Applicants must reside within this specified location to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) – because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.? Job Details As an Inbound Sales Representative you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders. You’d be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. - All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service Qualifications - 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. - Strong, engaging interpersonal and persuasion skills needed to close sales. - Ability to communicate well to both prospects and customers. - Excellent analytical, decision-making and organizational skills. - Strong typing capabilities and PC proficiency. - Property and Casualty License required after hire. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being.