Liberty Mutual

Role Description Apprenticeship under the direction of the Product Owner. Member of the Agile squad/team, representing the voice of the customer and the organization in execution of product vision. With guidance, works closely with all stakeholders to maximize the value of development through definition and prioritization of features and stories to ensure alignment with customer and organizational goals. Responsible for researching and defining external constraints on the squad/team (e.g. regulatory and compliance approvals). May perform Product Owner tasks such as reviewing and writing user stories of lower risk and complexity. Participates in defining and prioritizing the product backlog. Responsibilities - With guidance from a Product Owner, supports the communication of and alignment to the product vision. - May also contribute to the definition of the product vision. - Supports the use of product level KPIs to drive product decisions. - Assists in collecting KPI data and/or reinforcing their use in product decisions. - Supports creating and maintaining the backlog (including prioritization, and acceptance criteria). - Contributes to squad/team quarterly planning and sets expectations for delivery of new capabilities, features, and functionalities. - Participates in squad/team demos, retrospectives, and all other ceremonies. - With guidance, works daily with the Agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy. - With guidance from the Product Owner, monitors and maintains the product health, supporting long-term product viability and efficiency. - May analyze feasibility, cost of delay ramifications, economies, and other aspects of planned or potential changes to the product. - Conducts research into regulatory, compliance and other industry constraints on the product. - Negotiates with squads/teams within the portfolio to ensure priorities are aligned during a sprint. - With guidance, supports building the product roadmap at the squad/team level based on strategy and ongoing input from stakeholders. Qualifications - Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelor’s degree in relevant field (business, computer science, humanities, etc). - 3 years of experience in business, technology, or consulting with a minimum of 1 year direct experience with agile teams. - Ability to develop strong working relationships and able to influence others and build consensus with cogent arguments. - Experience communicating moderate to complex ideas, issues and designs. - Ability to operate with incomplete information and make timely decisions. - Problem solver with ability to lead a team. - Experimental mindset with demonstrated willingness to learn and experiment. Benefits - The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. - The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market. - Provides an opportunity to progress as employees grow and develop within the role. - Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. - Comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups.

Role Description The Director, Data Science Product Management supports the organization, prioritization, and delivery of a portfolio of data science work that enables machine learning and AI solutions across Liberty Mutual. This role develops and drives product vision, represents the voice of the customer, and partners closely with Data Scientists, Engineers, Architects, and business stakeholders to deliver measurable business value. This role serves as the Product Owner for a portfolio of data science enablement capabilities, partnering with engineering teams to translate customer needs into prioritized roadmaps, backlogs, and delivered solutions. This role is ideal for a candidate who combines strong data science or technical expertise with product thinking and stakeholder leadership. Success requires the ability to understand the needs of Data Scientists, evaluate technical solutions, and translate complex technical concepts into product decisions and business outcomes. This position may be filled as an Assistant Director or Director I, Data Science based on experience. - Asst Director, Data Science Product Management: $125,300 - $176,800 - Dir I, Data Science Product Management: $142,800 - $201,300 Responsibilities - Develop and drive product vision, roadmap, and prioritization for a portfolio of data science enablement capabilities. - Develop business value estimates and success measures to inform prioritization and evaluate outcomes. - Represent the voice of the customer and incorporate stakeholder feedback into product decisions. - Partner with Data Scientists, Data Engineers, Software Engineers, and Architects to support the development, deployment, monitoring, and adoption of machine learning and AI solutions. - Explore and evaluate technical solutions that improve model development, deployment, operational efficiency, and user experience. - Drive the development and adoption of reusable patterns and platform capabilities that enable teams to more effectively deliver data science solutions. - Partner with cross-functional teams to identify and prioritize technical debt reduction, DevOps, and MLOps improvements. - Serve as Product Owner for assigned capabilities, developing, maintaining, and prioritizing product backlogs aligned to roadmap objectives and customer needs. - Partner with delivery teams to support effective planning, execution, and delivery using Agile practices. - Lead discussions, planning sessions, and stakeholder engagements for complex initiatives. - Communicate product plans, priorities, recommendations, and outcomes to stakeholders and leadership. Qualifications - Asst Director, Data Science Product Management: Bachelor’s degree in quantitative field with 5 to 7 years of related experience within insurance, actuarial, data science or technology product management. Master’s degree preferred. ACAS helpful. - Dir I, Data Science Product Management: Bachelor’s degree in quantitative field with 7+ years, typically 10 or more years, of related experience within insurance, actuarial, data science or technology product management preferred. FCAS / ACAS preferred. Master’s degree preferred. - Strong understanding of data science concepts, machine learning workflows, experimentation practices, and model lifecycle management. - Demonstrated understanding of the end-to-end data science lifecycle, including model development, deployment, monitoring, and business value realization. - Experience working directly with Data Scientists and partnering with Engineering and Architecture teams to deliver technical capabilities and business outcomes. - Familiarity with model deployment, monitoring, experimentation, DevOps, and MLOps practices. - Familiarity with modern data, analytics, and AI technologies (AWS, Azure, Databricks, etc.). - Experience supporting enterprise AI/ML platforms, data science enablement capabilities, or model operationalization efforts. - Demonstrated ability to evaluate technical solutions and translate complex data science, AI, and engineering concepts into actionable product decisions and business outcomes. - Experience working effectively in large, complex, and highly matrixed organizations. - Strong communication, stakeholder management, influence, and organizational leadership skills.

Role Description Are you ready to launch a rewarding career in insurance sales? We’re seeking motivated, people-focused individuals to join our Licensed Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth-oriented role. - Licensed Class: August 10, 2026 - As an Inside Sales Representative at Liberty Mutual, you’ll have the tools, training, and support you need to succeed from day one. - Enjoy generous earning potential, paid licensing and training opportunities, comprehensive benefits, flexible work arrangements, and a strong work-life balance. Qualifications - 2-3 years sales experience preferred. - 2 years of sales/service-related work experience required. - Strong, engaging interpersonal and persuasion skills needed to close sales. - Ability to communicate well to both prospects and customers. - Excellent analytical, decision-making, and organizational skills. - Strong typing capabilities and PC proficiency. - Property and Casualty Insurance License. Training will be provided if you do not currently hold a license. Requirements - Must be available to work a schedule of 4 weekdays and 1 weekend day. - Shift options are 11:30-8pm EST, 12:30-9pm EST, or 1:30-10 EST. - All computer equipment is provided. - Must maintain department work-at-home (W@H) requirements, including a professional workspace with a dedicated desk and wired high-speed internet connection. Benefits - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Generous commissions and a portfolio of benefits that start on day one.

Title: Senior Claims Adjuster I - Workers Compensation Locations: Ohio, Montana, Virginia and Minnesota Remote Job Category Claims Subcategory Casualty Claims Typical Starting Salary $77,300 to $109,500 Minimum Salary $67,000.00 Maximum Salary $126,000.00 Schedule Full-Time Flexible Time Off Annual Accrual - days 15 Travel 10% Job Description: Description Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Senior Claims Specialists within the Central Region! As a Senior Claims Specialist, you will work within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. You may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads. Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training will require 1 week in our Plano, TX office onsite in September 2026. To be considered for this position, candidates must reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and will be required to work in the office twice a month. Candidates located in Ohio, Montana, Virginia and Minnesota are eligible for 100% remote work, as we do not have claims offices in these states. Please note that this policy is subject to change. This position may be filled as a Senior Claims Specialist I or Senior Claims Specialist II. The salary range posted reflects the range for the varying pay scales across various locations. Responsibilities: - Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. - Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. - Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. - Performs other duties as assigned. Qualifications - Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. - Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. - Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the states tort laws as normally acquired through a bachelors degree (or equivalent training) plus 3 to 5 years directly related work experience. - Required to obtain and maintain all applicable licenses. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices - California - Los Angeles Incorporated - Los Angeles Unincorporated - Philadelphia - San Francisco

Title: Staff Attorney II Location: Hauppauge, New York, United States ID: 2026-76320 Remote Job Category Legal Subcategory Staff Legal and Associate Typical Starting Salary $150,000 to $165,000 Minimum Salary $125,000.00 Maximum Salary $221,000.00 Schedule Full-Time Education Level Juris Doctor Flexible Time Off Annual Accrual - days 20 Job Description: This role is primarily remote in the state of New York except for required appearances. At Liberty Mutual, we’re committed to delivering exceptional legal services to our customers around the world, working to uphold and protect our policyholders’ rights and positively impacting our business. As an Attorney at Liberty Mutual, you’ll join a diverse team that values a healthy work/life balance and enjoy benefits that include eligible performance bonuses, 20 days of flexible time off each year, personal holidays, and a 401(k) plan with matching contributions. If you’re looking for a place to build a long-term career while making a positive difference, consider joining our legal team where you’ll represent Liberty Mutual and our policyholders in moderately complex civil litigation matters involving claims for monetary damages or compensation for personal injuries or property damage of moderate value. Liberty Mutual is seeking a skilled and proactive Attorney to independently manage moderately complex civil litigation matters. This role requires a deep understanding of legal principles and insurance law, strategic case management, advanced technology utilization, and strong client relationship skills. The Attorney will develop and execute sophisticated legal strategies, lead settlement negotiations, mentor junior attorneys, and contribute to organizational improvements while maintaining the highest standards of legal ethics and compliance. We are seeking a litigation attorney for our Complex Litigation Team Responsibilities: - Litigation Management and Execution: Independently manage all phases of litigation involving claims of moderate to heavy value (up to approximately $50,000 exposure). Conduct comprehensive legal research, draft precise pleadings, motions, and other legal documents. Lead settlement negotiations and participate in hearings, trials, and mediations to achieve optimal case outcomes. - Litigation Support: Support Senior Trial Counsel and Senior Litigation Counsel in all aspects of case handling through trial, including preparation, management, and assistance at every stage of the litigation process. - Legal Strategy Development: Develop, implement, and continuously refine advanced legal strategies for discovery, investigation, and trial preparation. - Technology Utilization: Employ advanced e-discovery tools, case management systems, and data analysis software to streamline workflows and reduce costs. - Client Advisory and Relationship Management: Provide clear, well-reasoned legal opinions and strategic advice to clients and Claims Representatives. Build and sustain trusted relationships by understanding client operations and legal challenges. - Risk Evaluation and Mitigation: Identify, evaluate, and mitigate legal risks associated with cases in collaboration with clients and senior attorneys. - Training, Mentoring, and Leadership: Design and conduct training sessions and workshops for Legal, Claims, and related departments. Mentor junior attorneys and legal support staff, offering guidance and direction to elevate team performance. - Documentation and Compliance: Ensure all legal documents are meticulously prepared, accurate, and compliant with relevant laws, regulations, and company policies. Adhere strictly to ethical guidelines, licensing requirements, and the Model Rules of Professional Conduct (MRPC). - Organizational Improvement and Innovation: Identify and implement opportunities for process automation and workflow enhancements. Qualifications - Juris Doctor (JD) or LLB degree from an accredited law school. - Admission to the bar in New York and in good standing; special licenses to practice before particular boards or federal courts may be required. - Minimum of 5 years of successful trial attorney experience, preferably within insurance law and related litigation. - Proven experience managing moderately complex litigation with demonstrated success in achieving favorable outcomes. - General knowledge of insurance law, and as necessary, workers’ compensation and/or No Fault law. - Exceptional legal research, writing, negotiation, and analytical skills. - Proficient in advanced e-discovery tools, legal case management software, and remote collaboration technologies. - Demonstrated ability to mentor and lead junior attorneys and legal staff. - Excellent communication, interpersonal, and client relationship management skills. - Commitment to ethical legal practice and compliance with all regulatory and professional standards. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.

Title: Sales Representative, Inbound Remote Location: Chandler, Arizona, United States • Tempe, Arizona, United States • Phoenix, Arizona, United States • Mesa, Arizona, United States • Scottsdale, Arizona, United States • Paradise Valley, Arizona, United States • Tucson, Arizona, United States • Peoria, Arizona, United States • Queen Creek, Arizona, United States Job Description: Description Apply Today - Training Classes Begin June and July 2026! Are you ready to launch a rewarding career in insurance sales? We're seeking motivated, people-focused individuals to join our Inside Sales Representative team. Secure your spot early for our upcoming 2026 training cohorts and take the first step toward a meaningful, growth‑oriented role. Key Date: - Unlicensed Class: July 27, 2026 - Licensed Class: August 10, 2026 Start your journey with us and build a career where your talent and passion for helping others truly make an impact. As an Inside Sales Representative at Liberty Mutual, you'll have the tools, training and support you need to succeed from day one. Plus, you'll enjoy: - Generous earning potential - Paid licensing and training opportunities - Comprehensive benefits - Flexible work arrangements - Strong work-life balance - And more! Why Liberty Mutual? Pay Details: - Starting base salary is $45K with opportunity for growth + generous commission. - Average first year earnings range from $55K-$75K through a combination of base salary and generous commission. - Top Performing Agents in their second year and onward, can earn up to $85k+. Our Sales Representative, Inbound Remote position is available for candidates based in the state of Arizona. Applicants must reside within this specified location to be considered for this role. Positivity. Flexibility. Determination and a persuasive personality. Qualities like these cannot be taught. But they can be sharpened, strengthened, and appropriately compensated when you join Liberty Mutual Insurance as a part of our Contact Center Sales Organization. Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. Join our sales team and realize the rewards of a career with unlimited earning potential, generous commissions, and a portfolio of benefits that start on day one.? Job Details As an Inbound Sales Representative you will be handling inbound calls and warm leads, consulting with potential and existing policyholders on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders. You'd be a great fit if you are: A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders. A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you're selling, and you enjoy connecting customers to the right products for their individual needs. A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders. A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow. Position Details: From day one you will begin paid training in a remote work environment. All Inbound Sales Representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing! - Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires. - Comprehensive medical benefits from Day 1. - No cold calls, all incoming warm leads. - Opportunities for rewards and recognition. - Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift. - All computer equipment is provided. You must be able to maintain department work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired (cable, fiber of DSL service) high-speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet service Qualifications - 2-3 years sales experience preferred. 2 years of sales/service-related work experience required. - Strong, engaging interpersonal and persuasion skills needed to close sales. - Ability to communicate well to both prospects and customers. - Excellent analytical, decision-making and organizational skills. - Strong typing capabilities and PC proficiency. - Property and Casualty License required after hire. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices - California - Los Angeles Incorporated - Los Angeles Unincorporated - Philadelphia - San Francisco

Title: Associate Claims Specialist Location: Weatogue United States Job Description: Description Ready to grow your career in a role that makes a meaningful impact? Liberty Mutual is hiring Workers' Compensation Claims Specialists in our Northeast Region to help injured workers navigate the claims process and return to work with confidence. We're hiring across multiple levels-Associate Claims Specialist, Claims Specialist I, and Claims Specialist II-depending on your experience. The salary range posted reflects the varying pay scale across various locations. In this role, you'll manage a caseload of routine to moderately complex claims, making key decisions on compensability, evaluating losses, and negotiating fair outcomes. You'll collaborate closely with claimants, policyholders, attorneys, and partners throughout the claim lifecycle. Training is a critical component of your success, and that success starts with reliable attendance and active engagement. Training will include 1 week of travel to our Plano, TX office in September. This role is remote within the Northeast region. Candidates must reside in Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, or Vermont. Candidates residing within 50 miles of our offices in Weatogue, Connecticut, or Westborough, Massachusetts, will be expected to work onsite up to two days per month. On-site expectations may evolve based on business needs. Responsibilities - Manages an inventory of claims to evaluate compensability/liability. - Establishes action plans based on case facts, best practices, protocols, regulatory issues, and available resources. - Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability, and damages. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves as necessary, during the processing of the claims, and refers claims to the subrogation group or Special Investigations Unit as appropriate. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Performs other duties as assigned. Qualifications - Effective interpersonal, analytical and negotiation abilities required - Ability to provide information in a clear, concise manner with an appropriate level of detail - Demonstrated ability to build and maintain effective relationships - Demonstrated success in a professional environment; success in a customer service/retail environment preferred - Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent - Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory - Licensing may be required in some states About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices - California - Los Angeles Incorporated - Los Angeles Unincorporated - Philadelphia - San Francisco

Role Description Leads AI enablement for Product Owners (POs) within USRM’s Software Product Operations Team. Accountable for making AI practical in day-to-day PO work—reducing manual effort, improving consistency of artifacts, and accelerating delivery quality. Owns the AI Office Hours program, PO-facing AI repository (prompts, templates, guidance), and the change management needed to drive sustained adoption. This is an individual contributor role focused on enablement and program leadership (not platform ownership or vendor management). While the focus of this role will be AI enablement for Product Owners, this role may also flex into other Project Management responsibilities across the Software Product Operations Team, including Portfolio Operations, Business Architecture, and broader Product Enablement efforts. This role may have in-office requirements depending on candidate location. Key Accountabilities - PO AI Enablement - Partner with Product Management, Tech/tool owners, and early adopters to identify high-friction PO workflows and surface relevant AI solutions (e.g., prompts, templates, usage patterns). - Curate and maintain PO-facing guidance mapped to Product Development Lifecycle phases (discovery, backlog refinement, requirements documentation, OKR/roadmaps, stakeholder comms), with vetted prompts/templates and governance notes. - Pilot new tools and workflows with early adopters; capture examples and lessons learned; publish simple “how to” guides that teams can adopt quickly. - Represent product excellence and change management in day-to-day program management for AI in the Product Development Lifecycle initiative in partnership with Technology, advocating for uses cases where we need experimentation for new tools and creating communication and enablement for POs when tooling decisions are finalized. - AI Training, Office Hours, and Community - Own the recurring AI Office Hours: plan topics, recruit speakers, facilitate sessions, and publish artifacts/recordings. - Maintain the PO AI Resource Repository (hub/wiki) as the single source of truth for PO-relevant AI content. Collaborate with others who are leveraging this content across the org to inform them of updates and changes. - Manage an Early Adopter/Guild cohort to source use cases and blockers; amplify peer examples to accelerate adoption. - Change Management and Stakeholder Alignment - Drive role-based enablement with clear roles and responsibilities across Product, Engineering, and Business partners. - Partner with Agile leaders to align AI guidance with current standards; ensure changes land with teams. - Coordinate with Portfolio Ops, Business Architecture, and Analytics to embed AI enablement into operating forums and communications. - Build strong partnerships with POs/DPOs, Product Enablement, Business Architecture, Portfolio Ops, legal/compliance, security, tool owners (e.g., Microsoft Copilot), and enterprise AI teams. - Communicate progress, risks, and needs succinctly to senior product leadership; capture and act on feedback. - AI in the PDLC Initiative — Program Management (Product Excellence scope) - Prepare leader-ready updates and facilitate a bi‑weekly leaders’ sync focused on product practices (requirements documentation, OKRs/roadmaps, backlog quality). - Track cross-domain actions to closure; maintain a lightweight roadmap of enablement milestones and practice changes for POs/DPOs. Qualifications - Strong knowledge of project management principles and concepts. - Strong ability to manage all aspects of the project management life cycle. - Proficient with project management tools. - Project management certification strongly preferred. - Displays strong communication, organizational, analytical, critical thinking, and team building skills. - Advanced presentation, influencing, and relationship management skills. - Strong business operations knowledge to include understanding the function's value chain and market conditions strongly preferred. - Competencies typically acquired through a Bachelor's degree or equivalent experience. Advanced degree preferred. - Minimum of 8 years of relevant experience to include project management work. Requirements - 5+ years in product operations, program/project management, or product management in a software setting; proven record of cross-functional enablement. - Hands-on, confident daily user of enterprise AI tools (e.g., Microsoft Copilot, ChatGPT/Claude/Gemini); able to document and teach effective prompts and usage patterns. - Experience with Product Delivery Lifecycle practices and workflow (backlog refinement, requirements, OKR/roadmaps, stakeholder communications). - Strong facilitation and change management skills. - Excellent communication and content curation skills (guides, templates, live demos); exec-ready storytelling with data. - Familiarity with Jira/Confluence (or equivalents) and comfort partnering on data with analytics teams (e.g., Shibumi/Power BI). - Experience managing others indirectly or directly through project work.

Title: Senior Claims Specialist Location: remote United States Job Description: Job Category Claims Subcategory Casualty Claims Typical Starting Salary $77,300 to $102,500 Minimum Salary $67,000.00 Maximum Salary $126,000.00 Schedule Full-Time Flexible Time Off Annual Accrual - days 15 Description The Senior Claims Specialist works within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. The Senior Claims Specialist may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads. This is a remote position. You will be required to go into the office twice a month if you reside within 50 miles of Hoffman Estate, IL and Plano, TX. Please note this policy is subject to change. Responsibilities: - Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. - Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. - Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. - Performs other duties as assigned. Qualifications - Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. - Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. - Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the state`s tort laws as normally acquired through a bachelor`s degree (or equivalent training) plus 3 to 5 years directly related work experience. - Required to obtain and maintain all applicable licenses. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://www.libertymutualgroup.com/about-lm/careers/benefits Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Role Description Under limited supervision and established practices, responsible for the investigation, evaluation, and disposition of Complex Workers Compensation cases of high exposure and severity. Applies established medical management strategies on high dollar complex claims. Has developed high level knowledge of Workers Compensation claims handling techniques, a full knowledge of LMG claims procedures and is cognizant of new industry trends and claim handling techniques. Uses available data to track claims trends and other claim related metrics. - Investigates claims to determine whether coverage is provided, establish compensability and verify exposure. - Resolves claims within authority and makes recommendations regarding case value and resolution strategy to Branch Office Management and HO Examining on cases which exceed authority. - Participates in pricing, reserving and strategy discussions with HO Examining and Examining Management. - Works closely with staff and outside defense counsel in managing litigated files according to established litigation management protocols. - Identifies and appropriately handles suspicious claims and claims with the potential to develop adversely. - Identifies and appropriately handles claims with third party subrogation potential, SIF and MSA exposure. - Establishes and maintains accurate reserves on all assigned files. - Makes timely reserve recommendations to Branch Office Management and HO Examining on cases which exceed authority. - Prepares for and attends mediation sessions and/or settlement conferences and negotiates on behalf of LMG and LMG Insureds. - Demonstrates the ability to understand new and unique exposures and coverages. - Demonstrates the ability to understand key data elements and claims related data analysis. - Confers directly with policyholders on coverage and resolution strategy issues. - Coordinates and participates in training sessions for less experienced staff, including both Complex non-Complex staff. Qualifications - A Bachelors degree or equivalent business experience is required. - 5-7 years of related claims experience with 1-2 years of experience in complex claims. - Demonstrated proficiency in Excel, PowerPoint as well as excellent written and verbal communication skills required. Benefits - Comprehensive benefits that support life and well-being. - Workplace flexibility and professional development opportunities. - Opportunities provided through Employee Resource Groups. Company Description At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.