Kotis Design

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are you a relationship builder who thrives on creative thinking and strategic problem-solving? Do you enjoy the excitement of sales but prefer focusing on advising clients, shaping ideas, and bringing standout merchandise projects to life? As a Account Growth Manager, you will be the entrusted expert on our products and services. You will seize the opportunity to consult with clients on high impact projects that elevate their brand. You’ll push creative boundaries, presenting fresh, innovative merchandise solutions that set both your clients and Kotis apart from the competition. This is a fully remote position. Responsibilities - Takes full ownership driving day-to-day operations; planning and overseeing all aspects of your client’s brand strategy, from overseeing project management product pitching and developing timeline, to ensuring a successful project outcome. - Responsible for fostering and maintaining strong client relationships through effective communication, active listening, a proactive mindset and strategic consultation. - Prioritize high impact activities, including account strategy, growth and projection planning and sending proactive ideas. - Keep current on trends to push the creative envelope to showcase ideas that haven’t been done to set your client and Kotis apart from competitors. - Oversee your own dedicated support assistant who handles non client facing admin tasks, allowing you to focus on driving projects forward, proactive planning, and being a strong creative resource for clients. - Proactively close inbound projects (while earning a monthly bonus) and retain customer revenue while identifying upsell and growth opportunities. - Work in tandem with your Platform Success Manager to land business and make Kotis the “one stop shop” for all your client’s merchandise. - Prioritizes a constant stream of high volume, urgent inquiries with a calm demeanor and addresses client concerns and questions promptly. Qualifications - 5+ years Project Management, Account Management, or Sales experience required. - Strong PC skills and experience working with Microsoft Office suite required. - Creative with proven track record of strong project management skills. - Excellent written and oral communication skills. - Ability to handle a high volume of work in a fast-paced environment with strong attention to detail and accuracy. - AA, BS/BA or equivalent experience. Compensation $77,500-87,500 annual with uncapped bonus potential. Estimated year one $15,000+, team bonus average from 2025 $29,000+. Benefits - Remote done right. We’re passionate about face time and your location will never be a barrier to meaningful interactions. - A culture of flexibility. We want you to love your job and we believe that includes the ability to invest in your passions outside of the workplace. - Grow your career. We have clearly defined career paths that help support both professional development and pay equity. - Office Stipend. $500 yearly office stipend to make your home office magazine worthy. - Virtual events. Participate in other virtual events like Pictionary or Scattegories, watercoolers, or even chocolate tastings. - PTO. Generous Paid Time Off in addition to our culture of flexibility. - Swag. We make amazing swag, and often that comes with sampling our swag to ensure we’ll thrill our clients.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As Manager, Account Growth team, you will lead a high‑volume, sales‑and creative-focused team responsible for delivering exceptional client experiences and driving program growth. You are a hands‑on leader who builds credibility through customer expertise, clear decision‑making, and strong execution. - Lead, coach, and develop a team of Creative Account Managers through training, one‑on‑ones, call reviews, and team meetings - Build trust and credibility with both clients and your team through strong leadership, customer expertise, and consistent execution - Confidently manage client escalations and complex problem resolution while balancing customer expectations and business needs - Drive a proactive, sales‑minded approach across the team, helping CAMs identify opportunities and move accounts forward - Create and deliver high‑impact training focused on proactive project management, creative thinking, and customer strategy - Foster a creative, solutions‑oriented environment where team members are encouraged to push boundaries and bring new ideas forward - Partner cross‑functionally to improve processes, elevate the customer experience, and support overall business goals - Conduct consistent performance evaluations and ensure team KPIs are clearly understood and achieved - Champion of Kotis core values - Manage a small book of client accounts with dedicated admin support to stay connected to the customer experience - Collaborate consistently with the manager of the assistants and work together to increase the productivity of support - Build a strong team culture by organizing team meetings, recognition, and sales competitions Qualifications - 5+ years of experience managing teams with direct reports - 5+ years of experience in project management, account management, or sales‑driven client roles - Strong customer presence with the ability to lead executive‑level conversations confidently - Highly detail‑oriented with exceptional project management and organizational skills - Sales‑motivated mindset with a proven ability to drive growth through client relationships - High emotional intelligence with the ability to manage diverse personalities across clients, teams, and leadership - Strong problem‑solving skills and comfort making decisions in urgent, evolving situations - Ability to build alignment and strong relationships across cross‑functional teams - AA, BS/BA - Industry experience preferred Requirements - Base: $100–$120k - OTE: $125–$155k Benefits - Remote done right with a thriving culture around remote team collaboration - A culture of flexibility to invest in your passions outside of the workplace - Clearly defined career paths that support professional development and pay equity - $500 yearly office stipend to enhance your home office - Participation in virtual events and mindfulness groups - Generous Paid Time Off in addition to a culture of flexibility - Amazing swag sampling to thrill clients

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are you a relationship builder who thrives on creative thinking and strategic problem-solving? Do you enjoy the excitement of sales but prefer focusing on advising clients, shaping ideas, and bringing standout merchandise projects to life? As a Creative Account Manager, you will be the entrusted expert on our products and services. You will seize the opportunity to consult with clients on high impact projects that elevate their brand. You’ll push creative boundaries, presenting fresh, innovative merchandise solutions that set both your clients and Kotis apart from the competition. This is a fully remote position. Responsibilities - Takes full ownership driving day-to-day operations; planning and overseeing all aspects of your client’s brand strategy, from overseeing project management product pitching and developing timeline, to ensuring a successful project outcome. - Responsible for fostering and maintaining strong client relationships through effective communication, active listening, a proactive mindset and strategic consultation. - Prioritize high impact activities, including account strategy, growth and projection planning and sending proactive ideas. - Keep current on trends to push the creative envelope to showcase ideas that haven’t been done to set your client and Kotis apart from competitors. - Oversee your own dedicated support assistant who handles non client facing admin tasks, allowing you to focus on driving projects forward, proactive planning, and being a strong creative resource for clients. - Proactively close inbound projects (while earning a monthly bonus) and retain customer revenue while identifying upsell and growth opportunities. - Work in tandem with your Platform Success Manager to land business and make Kotis the “one stop shop” for all your client’s merchandise. - Prioritizes a constant stream of high volume, urgent inquiries with a calm demeanor and addresses client concerns and questions promptly. Qualifications - 5+ years Project Management, Account Management, or Sales experience required. - Strong PC skills and experience working with Microsoft Office suite required. - Creative with proven track record of strong project management skills. - Excellent written and oral communication skills. - Ability to handle a high volume of work in a fast-paced environment with strong attention to detail and accuracy. - AA, BS/BA or equivalent experience. Compensation $77,500-87,500 annual with uncapped bonus potential. Estimated year one $15,000+, team bonus average from 2025 $29,000+. Benefits - Remote done right with a thriving culture around remote team collaboration and camaraderie. - A culture of flexibility to invest in your passions outside of the workplace. - Clearly defined career paths that support professional development and pay equity. - $500 yearly office stipend to make your home office magazine worthy. - Participation in virtual events like Pictionary, Scattegories, and mindfulness groups. - Generous Paid Time Off in addition to a culture of flexibility. - Sampling amazing swag to ensure we thrill our clients.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are you a confident leader who thrives in fast-paced, ever‑changing environments and knows how to earn trust with both clients and teams? Do you love combining detailed project management with relationship‑driven leadership and a strong sales mindset? As the Manager of our Creative Account Management team, you will lead a high‑volume, sales‑and creative-focused team responsible for delivering exceptional client experiences and driving program growth. You are a hands‑on leader who builds credibility through customer expertise, clear decision‑making, and strong execution. You are comfortable owning escalations, leading complex customer conversations, and coaching your team to think proactively and creatively. You will manage a small book of strategic accounts with dedicated admin support, allowing you to stay close to the client experience while focusing primarily on developing your team, improving processes, and moving the business forward. This role requires someone who is adaptable, detail‑oriented, sales‑motivated, and energized by leading through change. This is a fully remote position. Responsibilities - Lead, coach, and develop a team of Creative Account Managers through training, one‑on‑ones, call reviews, and team meetings - Build trust and credibility with both clients and your team through strong leadership, customer expertise, and consistent execution - Confidently manage client escalations and complex problem resolution while balancing customer expectations and business needs - Drive a proactive, sales‑minded approach across the team, helping CAMs identify opportunities and move accounts forward - Create and deliver high‑impact training focused on proactive project management, creative thinking, and customer strategy - Foster a creative, solutions‑oriented environment where team members are encouraged to push boundaries and bring new ideas forward - Partner cross‑functionally to improve processes, elevate the customer experience, and support overall business goals - Conduct consistent performance evaluations and ensure team KPIs are clearly understood and achieved - Champion of Kotis core values - Manage a small book of client accounts with dedicated admin support to stay connected to the customer experience - Collaborate consistently with the manager of the assistants and work together to increase the productivity of support - Build a strong team culture by organizing team meetings, recognition, and sales competitions Qualifications - 5+ years of experience managing teams with direct reports - 5+ years of experience in project management, account management, or sales‑driven client roles - Strong customer presence with the ability to lead executive‑level conversations confidently - Highly detail‑oriented with exceptional project management and organizational skills - Sales‑motivated mindset with a proven ability to drive growth through client relationships - High emotional intelligence with the ability to manage diverse personalities across clients, teams, and leadership - Strong problem‑solving skills and comfort making decisions in urgent, evolving situations - Ability to build alignment and strong relationships across cross‑functional teams - AA, BS/BA - Industry experience preferred Compensation - Base: $100–$120k - OTE: $125–$155k

Are you a relationship builder who thrives on creative thinking and strategic problem-solving? Do you enjoy the excitement of sales but prefer focusing on advising clients, shaping ideas, and bringing standout merchandise projects to life? As a Creative Project Manager, you will be the entrusted expert on our products and services. You will seize the opportunity to consult with clients on high impact projects that elevate their brand. You’ll push creative boundaries, presenting fresh, innovative merchandise solutions that set both your clients and Kotis apart from the competition. This is a fully remote position. Takes full ownership driving day-to-day operations; planning and overseeing all aspects of your client’s brand strategy, from overseeing project management product pitching and developing timeline, to ensuring a successful project outcome. Responsible for fostering and maintaining strong client relationships through effective communication, active listening, a proactive mindset and strategic consultation. Prioritize high impact activities, including account strategy, growth and projection planning and sending proactive ideas. Keep current on trends to push the creative envelope to showcase ideas that haven’t been done to set your client and Kotis apart from competitors. Oversee your own dedicated support assistant who handles non-client facing admin tasks, allowing you to focus on driving projects forward, proactive planning, and being a strong creative resource for clients. Proactively close inbound projects (while earning a monthly bonus) and retain customer revenue while identifying upsell and growth opportunities. Work in tandem with your Platform Success Manager to land business and make Kotis the “one stop shop” for all your client’s merchandise. Prioritizes a constant stream of high volume, urgent inquiries with a calm demeanor and addresses client concerns and questions promptly.

The Creative Project Manager Team Lead role is an internal only opportunity created to give current Kotisians exposure to leadership. This role is designed for team members who want to develop leadership skills and evaluate a future move into a full management role, typically within the next six months. As a Team Lead, you will serve as a go-to resource for the team and cross‑functional partners, support training and onboarding, and help manage escalations. You’ll lead by example, balancing mentorship and coaching with continued ownership of client work. This role is ideal for a high‑performing team member who enjoys supporting others, is curious about leadership, and wants to grow into management without immediately taking on full people‑management responsibility. This is a fully remote position. Serve as a mentor and day‑to‑day coach for the team, helping team members increase time spent on high‑impact work Hold weekly 1:1 meetings with team members to provide coaching, feedback, and support Identify opportunities and support implementation to improve team effectiveness, morale and workflows Collaborate consistently with the manager of the assistants and work together to increase the productivity of support Resolve client and project escalations Assign new clients based on team capacity, individual skill sets, and client complexity Champion of Kotis core values Conduct recognition to celebrate team wins and individual contributions Plan team events, competitions and watercoolers Provide coverage support for team members when needed Perform other related duties as assigned Up to 50% of your time will include managing your own book of business

Remote done right. We’re passionate about face time and your location will never be a barrier to meaningful interactions. Since 2015, we've had fully remote teams and have created a thriving culture around remote team collaboration and camaraderie. We’ll give you all the tech and support to make it easy. We have zero plans to have employees return to an office. A culture of flexibility. We want you to love your job and we believe that includes the ability to invest in your passions outside of the workplace. Grow your career. We have clearly defined career paths that help support both professional development and pay equity. This includes sales training, interpersonal skills development, and regular pay reviews. Office Stipend. $500 yearly office stipend to make your home office magazine worthy. Virtual events. Beyond our department meetings, our employees can participate in other virtual events. Departments compete against each other playing Pictionary or Scattegories, answer fun and unique questions in watercoolers, or even participate in chocolate tastings. We hold virtual mindfulness groups where anyone can join. PTO. We offer generous Paid Time Off in addition to our culture of flexibility, so you’ll be well rested and relaxed to bring your best self to work. Swag. We make amazing swag, and often that comes with sampling our swag to ensure we’ll thrill our clients. Lead, coach, and develop a team of Creative Project Managers through training, one‑on‑ones, call reviews, and team meetings Build trust and credibility with both clients and your team through strong leadership, customer expertise, and consistent execution Confidently manage client escalations and complex problem resolution while balancing customer expectations and business needs Drive a proactive, sales‑minded approach across the team, helping CPMs identify opportunities and move accounts forward Create and deliver high‑impact training focused on proactive project management, creative thinking, and customer strategy Foster a creative, solutions‑oriented environment where team members are encouraged to push boundaries and bring new ideas forward Partner cross‑functionally to improve processes, elevate the customer experience, and support overall business goals Conduct consistent performance evaluations and ensure team KPIs are clearly understood and achieved Champion of Kotis core values Manage a small book of client accounts with dedicated admin support to stay connected to the customer experience Collaborate consistently with the manager of the assistants and work together to increase the productivity of support Builds a strong team culture by organizing team meetings, recognition, and sales competitions 5+ years of experience managing teams with direct reports 5+ years of experience in project management, account management, or sales‑driven client roles Strong customer presence with the ability to lead executive‑level conversations confidently Highly detail‑oriented with exceptional project management and organizational skills Sales‑motivated mindset with a proven ability to drive growth through client relationships High emotional intelligence with the ability to manage diverse personalities across clients, teams, and leadership Strong problem‑solving skills and comfort making decisions in urgent, evolving situations Ability to build alignment and strong relationships across cross‑functional teams AA, BS/BA Industry experience preferred