About Us: Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing. We strive to build a community where everyone feels supported and seen. Role Overview: The Brand Protection Coordinator will be responsible for identifying, monitoring, and mitigating instances of online fraud, scams, and intellectual property infringement. In this role, you will manage brand protection tools such as Bustem & other core tools provided by direction of the Sr. Brand Protection Manager in helping monitor platforms to identify fraudulent websites, ads, and marketplace listings. This is a hands-on operations role that involves daily monitoring, coordinating takedowns, solving IP related concerns, and collaborating with internal teams to protect the brand. In being the first line of defense against online abuse, you will help drive team growth and operational efficiency. Key Responsibilities: Monitoring and Detection - Monitor digital channels - including Shopify, social media platforms, paid search ads, and marketplaces - for fraudulent activity, scam sites, and IP infringement - Use BP Platforms (Bustem, etc.) to identify suspicious domains, ads, and listings - Manage the intake and daily review of alerts using established brand protection tools to ensure timely assessment and escalation - Stay informed on emerging fraud patterns, reporting suspicious activity, and share actionable findings with the Senior Brand Protection Manager Enforcement and Takedowns - Execute daily & weekly takedown procedures for scam and fraudulent websites, ads, and listings - Collaborate with legal teams as needed to ensure enforcement aligns with IP and brand protection guidelines, put in place by the Sr. Brand Protection Manger - Coordinate with platform support teams to escalate unresolved or repeat offenders - Track takedown process and ensure followup on fraudulent closure - Process takedowns for harmful content and enforce terms for ambassador code violations - Ensure all daily enforcement actions align with the overarching brand protection strategy Reporting and Communication - Provide regular updates to stakeholders, including senior management, on threats and mitigation progress - Maintain accurate documentation of enforcement activities, processes & prior cases - Provide transactional data and case learnings to the Senior Brand Protection Manager to support monthly and quarterly executive reporting - Create and maintain documentation of processes within Notion & Company Folders, while maintaining a log incidents in Bustem, Asana or where senior management would like stored Collaboration and Advocacy - Work closely with Ecommerce, Social, Community Management, CX and Operations teams to align brand protection efforts with broader business goals - Partner with external agencies and technology providers to optimize monitoring and enforcement capabilities - Collaborate with external partners to ensure product roadmap and growth tactics are in-place for business needs Required Qualifications: - Bachelor's degree in Marketing, Communications, or related field - 1-2 years of experience in brand protection, intellectual property, or Trust & Safety - Understanding of social platforms including Meta, YouTube, Snapchat and TikTok - Strong writing and editing skills with excellent attention to detail Desired Skills & Attributes - Understanding of Trademark infringement and copyright infringement - Moderately strong project management and organizational skills - Ability to work in a fast-paced environment and manage multiple priorities - A sharp eye for detail and nuances to showcase how our brand is being duplicated - Moderately strong, proactive problem-solving abilities and the initiative to investigate - Team player mentality with excellent communication skills - Understand the nuances involved in daily transactional workflows across scam/fraud sites and translate to marketplaces, social media platforms and Shopify - Well built mentality and able to work amongst & within multiple teams Platform Experience - Shopify Plus - Meta, Tiktok IPPC, Snapchat, YT - Asana, Google Suite, Notion, Growi, Slack - Intellectual Property Search Tools - Brand Verity - Platform Policy Knowledge Plus Comfrt is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. This role is open to remote candidates in multiple U.S. states. The salary range for this position is $50,000-$70,000 annually. Actual compensation will be determined based on factors such as years of experience, skills, certifications, and geographic location.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Create memorable experiences for high-value users and shape loyalty strategies that truly work. In this role, you will design and launch exclusive campaigns, loyalty initiatives, and special experiences for high-value users. You will collaborate closely with retention specialists, analysts, and creative teams to deliver personalized activities that increase engagement, strengthen loyalty, and create outstanding customer experiences. - Designing and launching exclusive promotional campaigns, tournaments, and loyalty activities for high-value customer segments. - Collaborating with retention managers and account teams to develop personalized campaign mechanics. - Planning and organizing unique online and offline experiences for top-tier users. - Selecting premium gifts (digital and physical), coordinating logistics, and ensuring timely delivery. - Managing the promotional calendar and coordinating tasks with design, support, and analytics teams. - Monitoring campaign performance, user engagement, and campaign costs. - Calculating ROI and preparing post-campaign reports with optimization recommendations. - Continuously exploring creative approaches to keep customer engagement strategies competitive. Qualifications - 1+ year of experience organizing promotional campaigns, marketing activities, or events in a B2C environment. - Understanding of retention marketing principles and customer lifecycle management. - Experience creating campaign mechanics, event concepts, or loyalty activities. - Hands-on experience working with CRM or campaign management platforms used for customer segmentation and campaign launches (e.g., Customer.io, Optimove, Smartico or similar). - Experience working with Excel or Google Sheets (formulas, pivot tables, basic campaign analytics). - Understanding of email marketing tools and campaign logic (segmentation, triggers, campaign launches). - Ability to interpret analytics dashboards (Tableau, Looker, Power BI or similar). - Experience coordinating cross-team workflows with design, support, and analytics teams. - Strong communication skills and a proactive approach to generating new campaign ideas. Requirements - Intermediate level of English or higher. - Experience organizing gift logistics and deliveries (courier services, expense tracking, shipment monitoring). - Experience working with high-value customer segments. Benefits - Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose. - 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress). - A supportive, friendly team where knowledge-sharing is part of the culture. - Coverage for professional events and learning. - Birthday greetings, team buildings, and warm human connections beyond work. - Zero joules of energy to the aggressor state, its affiliated businesses, or partners.

• Conduct outbound prospecting and lead generation across UK and European markets. • Engage with prospective clients to introduce solutions and identify business opportunities. • Provide strong sales support and client relationship management across multiple accounts. • Maintain and update prospect and client records within Salesforce CRM. • Utilize Salesloft and other sales engagement tools to manage outreach and follow-ups. • Coordinate with internal teams to ensure smooth handover from prospecting to account management. • Deliver excellent customer service and professional communication with clients. • Manage multiple sales activities simultaneously while maintaining attention to detail. • Meet or exceed outreach, engagement, and revenue contribution KPIs.

• Drive for results: Ownership of key account, connecting Amcor’s values of safety, collaboration, accountability, results & outperformance into all aspects of role. • Execute account strategy as directed by leadership to maintain share of wallet and profitability grow account. • Manage account complexities to support customer requirements and anticipate future needs. • Orchestrate and support key business negotiations, supporting Amcor’s interests demonstrating an ability to influence decision and actions. • Leverage knowledge of Amcor, our products, the industry and competitive market to enable the business to win. • Deliver sales goals including profitable year-over-year growth for assigned territory. • Grow relationships with customers based upon trust and respect, enhancing the ability to have proactive & complex conversations. • Build collaborative relationships between Amcor and your account to include: leadership, marketing, R&D, with a view of enhancing sales initiatives and profitably while meeting customer needs. • Ensure Amcor and the Key Account adhere to contractual commitments. This includes inventory management, and management of quality and service key performance indicators.