Kemper

Role Description The SIU Investigator will conduct field as well as desk investigations of insurance claims referred to and accepted for investigation by the Special Investigative Unit. Our Special Investigator will function as a remote investigator working from her/his residence and servicing the Downers Grove and surrounding areas. Basic functions include: - Investigation of claims - Analysis and development of facts and evidence - Conducting and/or directing Examinations Under Oath - Coordinating investigations with outside SIU contacts, the Department of Insurance Fraud Division, NICB, and various law enforcement agencies A laptop computer, cell phone, digital camera, MP3 recorder, and other office equipment will be provided. Applicants must have the ability to travel. Qualifications - College Degree or equivalent work experience - Three years of insurance claims investigation experience or professional investigation experience with law enforcement agencies; or - Five years of professional investigation experience involving economic or insurance-related matters; or an authorized medical professional to evaluate medical-related claims - Working knowledge of digital photo and document metadata - Experience using the internet and social networking for investigative purposes - Knowledge of the principles of casualty insurance and the auto casualty claims adjustment process - Investigative and legal expertise - Completion of the NICB Basic and/or Advanced Academies and the Reid Interviewing and Interrogation Courses are desirable - Excellent communication skills and thorough working knowledge of Microsoft Office applications - Thorough knowledge of the workings of related state and federal agencies - Oral and written communications skills to promote a favorable company image - Fraud Claims Law Specialist (FCLS) or Fraud Claims Law Associate (FCLA) designations and Certified Insurance Fraud Investigator (CIFI) or Certified Fraud Examiner (CFE) designations are preferred - A valid driver’s license and clean driving record Requirements - Attends necessary training schools and participates in training to develop and improve skills, develops contacts, and meets state regulatory educational requirements - Investigates files using appropriate field, computer, and telephone investigative techniques and provides appropriate documentation of actions in a thorough timely manner - Maintains a diary system on all assigned files to ensure prompt and timely recommendations - Prepares necessary reports for state fraud bureaus and cooperates with state agencies as required by law and management - Keeps the Special Investigation Unit and field managers advised of all critical situations - Reports findings of all investigations and makes recommendations to the responsible manager or other designee in a timely manner - Develops and maintains contacts with other special investigative units and fraud-related organizations - Acquires and maintains current knowledge in all appropriate jurisdictions regarding changes in law Company Description Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

• Prepares and files state and local tax returns • Assists with assessing tax and financial statement implications of activities and events, whether actual or proposed, and seeks to optimize outcomes • Prepares journal entries, account reconciliations and related analysis • Coordinates and executes tax payments • Interacts with tax authorities and other external parties • Utilizes information services and avenues to obtain insights and answer questions related to tax, software and other matters • Participates in process improvement and/or technology implementation projects • Shares subject matter knowledge with other team members

Role Description Kemper is seeking a Commercial Underwriting Manager to report to the Alpharetta, GA office. Our managers guide the work activities of Underwriting, Customer Service and QA staff for performance and development in accordance with Corporate and Department strategic direction. Come be part of a team you can see a future with! - Oversees Risk Eligibility and Risk Class Underwriting for Commercial Auto, GL and Cargo. - Manages Effective and Efficient Delivery of Customer Service to Agents and Insureds. - Ensures timely preparation and submission of performance evaluations, salary adjustment and discipline. - Provides final approval/denial of risks outside the UW III authority up to (1) Million in liability, fleet policies in excess of $20K in premium, loss history on large accounts and policies with a state or federal filing. - Alerts Product Management of pricing and/or rule guide discrepancies & systems issues. - Provides support needs for Director responsibilities when absent. Qualifications - Associates or higher degree in Business Management preferred. - High school diploma and five (5) years of Insurance Industry Management experience preferred. - Bilingual in Spanish is desired. - Must have strong critical thinking, organizational and above average written/verbal communication skills. - Demonstrated problem solving abilities to ensure proper handling of duties. - Detailed knowledge of Company’s underwriting guidelines, rating manuals, processing systems and applicable insurance laws preferred. Company Description Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

• Prepares and files state and local tax returns. • Assists with assessing tax and financial statement implications of activities and events, whether actual or proposed, and seeks to optimize outcomes. • Prepares journal entries, account reconciliations and related analysis. • Coordinates and executes tax payments. • Interacts with tax authorities and other external parties. • Utilizes information services and avenues to obtain insights and answer questions related to tax, software and other matters. • Participates in process improvement and/or technology implementation projects. • Shares subject matter knowledge with other team members.

Title: Senior Developer - AWS M2/MicroFocus locations St. Louis, Missouri Dallas, Texas Downers Grove, Illinois time type Full time job requisition id R-25-0032925 Location(s) Dallas, Texas, Downers Grove, Illinois, St. Louis, Missouri Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. We are looking for a highly skilled and experienced Senior Developer with over 10 years of experience in software development, architecture, and solution design to join our Life Insurance Line of Business (LOB). The ideal candidate will have deep expertise in AWS Mainframe Modernization (AWS M2) or experience with Microfocus, strong secondary skills in Power BI, and exposure to Python and Generative AI (GenAI) technologies. A strong background in the AWS cloud stack is essential. This is a strategic technical role requiring experience in mainframe modernization, cloud-native development, data visualization, and emerging technologies to support initiatives in the Life Insurance domain. Position Responsibilities: - Support and enhance applications hosted on AWS and Micro Focus (M2) platforms - Deliver application enhancements, bug fixes, and performance improvements - Work closely with Enterprise Architects, Infrastructure teams, and business stakeholders - Manage integrations across systems (e.g., email, print, APIs, third-party platforms) - Monitor applications using Splunk and troubleshoot issues proactively - Develop and maintain Power BI reports and dashboards - Ensure system reliability, data accuracy, and operational continuity - Participate in disaster recovery, compliance, and governance activities Position Qualifications: - 10+ years of experience in application development/support. - Proven experience with AWS Mainframe Modernization (AWS M2), including tools like Micro Focus, BluAge, or AWS Migration Hub. - Hands-on experience with AWS (EC2, S3, basic cloud services) - Working knowledge of Python, especially in automation or data processing contexts. - Experience with legacy systems (COBOL / Micro Focus / mainframe modernization) or willingness to learn. - Experience working with system integrations (APIs, batch processes, etc.) - Familiarity with Splunk (or similar monitoring tools) - Experience with Power BI (or similar reporting tools) - Strong problem-solving and communication skills - Bachelor’s degree in Computer Science, IT, or related field or the equivalent in related work experience. Preferred Qualifications: - Experience with AWS Mainframe Modernization (M2) - Knowledge of Life insurance domain (policy, claims, etc.) - Exposure to event-driven or enterprise system architecture - Experience working with vendors or managed service partners - AWS Certifications (e.g., AWS Certified Developer, Solutions Architect) preferred. - This position works at the Kemper office preferred but we can consider remote only working from a US based home location. The base range for this position is $89,000 to $148,100. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus, equity, and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

• Effectively handle all incoming calls and follow up calls – up to 100% of shift handling calls • Provides superior customer service, responding to requests for interpretations of guidelines and procedures, rating inquiries and premium discrepancies in a prompt and professional manner • Research policy information and exercise underwriting authority • Escalate risks beyond designated authority level to Commercial Underwriter/Sr. Commercial Underwriter or Supervisor/Manager • Process high volume policy change requests from internal and external customers. • Assist with questions related to billing, compliance guidelines and procedures, rating inquiries, etc.

Location(s) McAllen, Texas, Remote-AZ, Remote-TX, Richardson, Texas Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.  Kemper's Commercial Underwriting Associate serves as the primary point of contact for insureds and lienholders for policy related inquiries. Provides superior customer service and offers solutions to customers to resolve problems within company guidelines. Position Responsibilities: - Effectively handle all incoming calls and follow up calls – up to 100% of shift handling calls - Provides superior customer service, responding to requests for interpretations of guidelines and procedures, rating inquiries and premium discrepancies in a prompt and professional manner - Research policy information and exercise underwriting authority - Escalate risks beyond designated authority level to Commercial Underwriter/Sr. Commercial Underwriter or Supervisor/Manager - Process high volume policy change requests from internal and external customers. Assist with questions related to billing, compliance guidelines and procedures, rating inquiries, etc. Position Qualifications: - One (1) year or more related Property & Casualty experience - High School diploma or equivalent, Associates degree preferred - Strong verbal, listening and written communication skill - Bilingual English/Spanish desired but not required - Apply professional and effective phone skills - Capable of multi-tasking, highly organized, with excellent time management skills - Ability to operate and self-driven to excel in a fast-paced, high volume call center environment - Ability to use problem-solving and decision-making skills to help customers and process work - Strong computer skills including typing, spreadsheets, word processing software and CRM applications - Must be dependable, and reliable - Work schedule may fluctuate based on business needs - This position will be reporting to the Richardson, TX, or McAllen, TX office. May consider Remote TX or Remote AZ candidates. The range for this position is $20.38 to $35.01. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper is focused on expanding our Diversity, Equity, and Inclusion efforts to align with our vision, mission, and guiding principles.   Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email.  Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates.  If you receive such a message, delete it.  #LI-MV1 #Kempercareers

Location(s) South Los Angeles, California Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Job Summary: Our Drive-In Auto Field Appraiser investigates, evaluates, and appraises damaged automobiles of varying condition and settles this portion of the claim within an authorized dollar limit. The schedule is Monday through Friday with possible weekend rotation. Position Responsibilities: - Examines first and third-party vehicle damage. - Follows the company photograph guidelines to verify the identity of the vehicle and to thoroughly document current condition/damage, prior damage, vehicle options, etc. - Prepares accurate written appraisal to determine and verify the extent of vehicular damage. - Ensures adherence to claims procedures and guidelines prescribed by the company to produce a high-quality work product. - Negotiates repair prices with repair facilities and secures agreed prices for repairs. - Maintains a list of company approved part suppliers and uses these firms whenever possible/applicable to control the cost of repairs and to ensure quality work. - Negotiates settlements in a timely manner as assigned. - Ensures equitable and fair payment of physical damage losses within authority granted. - Obtains all necessary documentation to substantiate the appraisal and/or settlement being offered. - Returns completed appraisal to the handling office no later than 24 hours after inspection. Position Qualifications: - 1+ years of experience in automobile appraising required. - High school Diploma or GED required. - Experience with CCC One. - Insurance carrier experience is a plus - Must have good computer skills. - Must have good planning and organizing skills. - Must have good written and verbal communication skills. Some positions may require specific bilingual skills. - Must have the ability to effectively deal with conflict. - This is a remote position working in South Los Angeles, CA area. The salary range for this position is $26.35 to $47.07. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-MV1 #LI-Remote #kempercareers

Location(s) East Los Angeles, California Details Kemper is one of the nation’s leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper’s products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises. Job Summary: Our Drive-In Auto Field Appraiser investigates, evaluates, and appraises damaged automobiles of varying condition and settles this portion of the claim within an authorized dollar limit. The schedule is Monday through Friday with possible weekend rotation. Position Responsibilities: - Examines first and third-party vehicle damage. - Follows the company photograph guidelines to verify the identity of the vehicle and to thoroughly document current condition/damage, prior damage, vehicle options, etc. - Prepares accurate written appraisal to determine and verify the extent of vehicular damage. - Ensures adherence to claims procedures and guidelines prescribed by the company to produce a high-quality work product. - Negotiates repair prices with repair facilities and secures agreed prices for repairs. - Maintains a list of company approved part suppliers and uses these firms whenever possible/applicable to control the cost of repairs and to ensure quality work. - Negotiates settlements in a timely manner as assigned. - Ensures equitable and fair payment of physical damage losses within authority granted. - Obtains all necessary documentation to substantiate the appraisal and/or settlement being offered. - Returns completed appraisal to the handling office no later than 24 hours after inspection. Position Qualifications: - 1+ years of experience in automobile appraising required. - High school Diploma or GED required. - Experience with CCC One. - Insurance carrier experience is a plus - Must have good computer skills. - Must have good planning and organizing skills. - Must have good written and verbal communication skills. Some positions may require specific bilingual skills. - Must have the ability to effectively deal with conflict. - This is a remote position working in East Los Angeles, CA area. The salary range for this position is $26.35 to $47.07. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is also eligible for our Kemper benefits package (Medical, Dental, Vision, PTO, 401k, etc.) Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination. Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee. Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it. #LI-MV1 #LI-Remote #kempercareers

• Develop strong agency relationships; guide, direct and manage agents assigned to you to achieve sales quotas and business objectives. • Execute outbound sales call goals. • Company representative and liaison between agency and company personnel to identify and resolve issues, which detract from profitable growth and positive company and agency perception. • Collaborate and work with the field Sales and Product teams to achieve team goals and agent growth. • Drive new agency appointments forward through the defined onboarding process. • Participate in and lead training sessions to ensure agency is comfortable with products and guidelines. • In partnership with field Sales Executives, manage the agency relationship toward quote adoption and positive production. • Participate in regular strategy and tactical meetings with assigned field Sales Executive partners and Inside Sales leadership. • Perform all other duties and responsibilities as assigned by leadership.