Infopro Digital

Role Description Die Infopro Digital Group sucht für Red-on-line DACH eine/n Mid-Market Account Manager DACH (m/w/d) für die Vermarktung unserer einzigartigen Lösungen am DACH Markt in Vollzeit, in Wien oder Deutschland (homebased). Red-on-line ist ein schnell wachsendes globales Unternehmen, das EHS-Compliance-Management Lösungen in über 80 Ländern und in 17 Sprachen anbietet. Die Red-on-line Plattform wird von über 6.000 Industriestandorten und 20.000 Anwendern weltweit genutzt. Komm zu Infopro Digital und werde ein wichtiger Teil unseres Teams! Deine Aufgaben: - Portfolio-Management - Effiziente Verwaltung und Weiterentwicklung eines breiten Mid-Market-Kundenportfolios mit variierenden Nutzungs- und Wachstumsstadien. - Strategische Priorisierung von Kunden mit hohem Potenzial durch Nutzung von Daten, Aktivitätssignalen und internen Leitlinien. - Sicherstellung verlässlicher Forecasts und strukturierter Pflege der Pipeline im CRM. - Upsell & Cross-Sell - Gezielte Identifizierung und Qualifizierung von Chancen zur Erhöhung der Produktnutzung, Reichweite und Nutzerzahlen. - Planung und Durchführung von Discovery Calls sowie Erstellung maßgeschneiderter Angebote und Präsentationen. - Enge Zusammenarbeit mit Pre-Sales und Fachexperten, um komplexe technische oder fachliche Anforderungen zu beantworten. - Renewals & Vertrags- und Umsatzmanagement - Verwaltung des gesamten Verlängerungszyklus mit Fokus auf Genauigkeit, Termintreue und Mehrwert für den Kunden. - Reduzierung des Abwanderungsrisikos durch proaktive Kommunikation und klare Darstellung des Produktwerts. - Konsolidierung von Verträgen, Lösung kommerzieller Probleme und Abstimmung von Verlängerungen mit zusätzlichen Upsell-Möglichkeiten. - Kundenbindung & Beziehungspflege - Aufbau vertrauensvoller Beziehungen zu operativen und mittleren Entscheidungsträgern. - Regelmäßige Gespräche und Wertanalysen, um den Produkterfolg zu sichern und Kundenbedürfnisse zu erkennen. - Überwachung des Account-Status und enge Abstimmung mit dem Client-Success-Team bei Bedarf. Qualifications - Abgeschlossene kaufmännische Ausbildung oder ein erfolgreich absolviertes Studium. - Einschlägige Berufserfahrung im Verkauf erklärungsbedürftiger B2B Software-Lösungen, die für die Fachbereiche einen Mehrwert schaffen. - Stabiler vertrieblicher Hintergrund mit mindestens 3 Jahren Expertise. - Kommunikationsstarkes Auftreten bei Kunden in verschiedenen Kontexten (vor Ort Termine, Online-Präsentationen). - Fähigkeit, der Führungsebene ihren Wert zu vermitteln und vertrauensvolle Beziehungen zu pflegen. - Erfahrungen in der erfolgreichen Anwendung der Methodik des komplexen Lösungsverkaufs. - Leichte Durchführung von Demonstrationen von Softwareanwendungen mit Fokus auf Kundenbedarf, Benutzerfreundlichkeit und Nutzen. - Geübter Umgang mit allen gängigen MS-Office Anwendungen sowie Erfahrung mit Arbeit in CRM Systemen (Salesforce ist ein Plus). - Bevorzugt, aber nicht zwingend erforderlich - Hintergrundwissen über GRC- (Governance, Risk and Compliance) oder EHS-Lösungen (Environment, Health, and Safety). - Bereitschaft, ca. 30 % der Zeit zu reisen. - Fließende Beherrschung der deutschen und englischen Sprache. Benefits - Abwechslungsreiche Tätigkeit. - Sehr gutes Arbeitsklima in einem jungen, dynamischen und motivierten Team. - Flexible Zeiteinteilung – bis zu 100% remote (bei Anstellung in Deutschland). - Jahresbruttogehalt ab € 70.000 (Basis Vollzeit) mit marktkonformer Überzahlung abhängig von Qualifikationen und Erfahrung. Company Description Infopro Digital ist eine auf Information und Technologie spezialisierte B2B-Unternehmensgruppe. Mit einer internationalen Präsenz in 20 Ländern beschäftigt die Gruppe 4.000 Mitarbeitende aus 79 verschiedenen Nationen. Infopro Digital vernetzt professionelle Interessensgemeinschaften und fördert den fachlichen Austausch innerhalb relevanter Branchen. Unsere Marken zählen zu den führenden Akteuren in fünf zentralen Wirtschaftssektoren: Bauwesen und öffentlicher Sektor, Automobilindustrie, produzierendes Gewerbe, Risiko- und Versicherungsmanagement sowie Einzelhandel. Bei Infopro Digital sind wir immer auf der Suche nach neuen Wegen, um unsere Kunden glücklich zu machen. Dazu bringen wir Unternehmergeist, ständige Kundenorientierung, Vielfalt, große Wirkung und eine Kultur der Zusammenarbeit ein. Vielfalt ist für uns eine riesige Bereicherung. Wir sind überzeugt, dass unsere Teams, die aus allen Bereichen und mit unterschiedlichen Hintergründen und Erfahrungen kommen, eine der wichtigsten Säulen für unseren Erfolg sind.

• Deliver research projects including market sizing, scoping and growth strategy. These require a blend of primary and secondary research techniques for data gathering and analysis and studies on company and product information. • Develop new analytical approaches to improve existing processes and enhance the team’s capabilities, this often requires lateral thinking to create and test data sets. • Lead research projects from start to finish. This includes client briefings, managing research and communicating regularly with the client. • You should be adept at balancing work across multiple projects and clients, so experience of project management is key. • Ensure work is delivered to a high standard and within agreed timescales.

• Lead, coach, and manage the UK Commercial Team, encompassing new sales and account management functions • Set clear objectives, priorities, and performance expectations for the team • Conduct regular one‑to‑ones, pipeline reviews, and performance reviews • Support recruitment, onboarding, and development of commercial team members • Foster a high‑performance, collaborative, and customer‑focused culture • Drive new business acquisition in line with UK and broader AUKUS targets, including managing your own sales targets and those of the wider team • Oversee opportunity management from lead qualification through to close • Ensure consistent use of CRM tools for pipeline management and reporting • Support complex or strategic sales opportunities where senior involvement is required • Ensure structured account management practices are applied across key UK customers • Drive account retention, growth, and cross‑sell / upsell opportunities • Oversee customer engagement plans and ensure high levels of customer satisfaction • Act as an escalation point for key customer issues when required • Own UK sales performance against revenue, margin, and activity targets • Deliver accurate sales forecasting and pipeline reporting to the AUKUS Commercial Director • Monitor KPIs and take corrective action where performance is off‑plan • Contribute to budgeting and commercial planning processes • Execute the UK commercial strategy in alignment with AUKUS objectives • Work closely with marketing, product, operations, and finance teams • Provide market insight, competitor intelligence, and customer feedback to senior stakeholders

Role Description The UK Senior Sales Manager will be responsible for leading, motivating, and managing the daily activities of the UK Commercial Team, covering both new business development and account management. The role ensures consistent execution of the commercial strategy, delivery of revenue targets, and high standards of customer engagement across the UK market. Working closely with the AUKUS Commercial Director, the UK Senior Sales Manager will translate strategic objectives into actionable plans, drive performance, and embed strong sales discipline, forecasting, and account management practices. Key Responsibilities - Team Leadership & Management - Lead, coach, and manage the UK Commercial Team, encompassing new sales and account management functions - Set clear objectives, priorities, and performance expectations for the team - Conduct regular one‑to‑ones, pipeline reviews, and performance reviews - Support recruitment, onboarding, and development of commercial team members - Foster a high‑performance, collaborative, and customer‑focused culture - Sales Execution & New Business - Drive new business acquisition in line with UK and broader AUKUS targets, including managing your own sales targets and those of the wider team - Oversee opportunity management from lead qualification through to close - Ensure consistent use of CRM tools for pipeline management and reporting - Support complex or strategic sales opportunities where senior involvement is required - Account Management & Customer Growth - Ensure structured account management practices are applied across key UK customers - Drive account retention, growth, and cross‑sell / upsell opportunities - Oversee customer engagement plans and ensure high levels of customer satisfaction - Act as an escalation point for key customer issues when required - Commercial Performance & Reporting - Own UK sales performance against revenue, margin, and activity targets - Deliver accurate sales forecasting and pipeline reporting to the AUKUS Commercial Director - Monitor KPIs and take corrective action where performance is off‑plan - Contribute to budgeting and commercial planning processes - Strategy & Cross‑Functional Collaboration - Execute the UK commercial strategy in alignment with AUKUS objectives - Work closely with marketing, product, operations, and finance teams - Provide market insight, competitor intelligence, and customer feedback to senior stakeholders Qualifications - Experience in data, automotive, SaaS, or subscription‑based businesses - Exposure to multi‑region or matrix organisations - Experience working with senior or strategic customer accounts Requirements - Results‑driven with a hands‑on leadership approach - Highly organised with strong prioritisation skills - Collaborative and able to influence across functions - Resilient, adaptable, and comfortable in a fast‑paced commercial environment - Customer‑centric mindset with strong commercial judgement Benefits - Generous base salary - Bonus structure based on company and personal performance - 25 days annual holiday (rising to 30 days) - Birthday day off - 2 volunteer days - Life Assurance (4× salary from Day 1 of employment) - Group pension scheme - Employee Assistance Programme - Cycle to Work, gym discounts and more - Health cash plan - Enhanced family‑friendly policies - Employee referral scheme - Wellbeing tools and resources - Comprehensive product training and ongoing support from the Manager and the wider Haynes Group team Company Description Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. - Our brands are leaders across five key economic sectors: construction & public sector, automotive, industry, risk & insurance, and retail. - Through our solutions, customers make informed decisions and companies develop their business and sustainable performance.

• Responsible for delivering a pure growth model of new business through actively identifying new revenue opportunities within existing customers • Identifying, visiting and pitching existing customers who have a requirement for additional Infopro Digital products and services • Managing existing customer relationships, which can span across multiple territories • Managing existing customer contract renewals • Creating a structured and efficient sales cycle • Creating and maintaining a qualified sales pipeline • Supporting the wider activities of the Haynes Group business in the UK, as directed by the UK Senior Sales Manager

**Key Tasks and Responsibilities** - Take significant responsibility for the secure cloud setup and operation of digital products, including monitoring - Administer systems and solutions, including processes, users and environments - Continuously develop and improve Azure cloud architecture with a focus on high operational stability - Manage code and system resources using Continuous Integration and Continuous Delivery (CI/CD) practices - Optimise and automate CI/CD pipelines and operational processes - Analyse, troubleshoot and resolve incidents in live production environments - Support colleagues with error analysis, root cause investigation and problem‑solving

Role Description Infopro Digital group is recruiting for a DevOps Engineer on a permanent basis to join our Eucon Americas LLC business unit, supporting our North American team. This role is ideally based in Atlanta, Georgia, with fully remote working options available within the United States. As part of our continued growth across the Americas, we are seeking a DevOps Engineer to support and enhance the operation of our digital products and cloud infrastructure. This role is central to ensuring secure, stable and scalable cloud environments. You will act as a key technical partner to colleagues across Product, Application Development and IT Operations, translating complex technical challenges into practical, effective solutions. This is a full-time W-2 position, ideally suited to a DevOps professional who thrives in collaborative, agile environments and is passionate about automation, reliability and continuous improvement. Key Tasks and Responsibilities - Take significant responsibility for the secure cloud setup and operation of digital products, including monitoring - Administer systems and solutions, including processes, users and environments - Continuously develop and improve Azure cloud architecture with a focus on high operational stability - Manage code and system resources using Continuous Integration and Continuous Delivery (CI/CD) practices - Optimise and automate CI/CD pipelines and operational processes - Analyse, troubleshoot and resolve incidents in live production environments - Support colleagues with error analysis, root cause investigation and problem-solving Qualifications - Completed IT specialist apprenticeship or a degree in business or technical IT - 3+ years’ experience in application support and software development within a DevOps context - Hands-on experience with CI/CD tools and pipelines - Experience with scripting and infrastructure-as-code tools such as YAML and Terraform - Experience working with Docker and Kubernetes - Strong analytical skills, high quality awareness, and a structured approach to problem-solving - Fluency in English and confidence working in international teams Requirements - In-depth knowledge of Microsoft Azure services - Experience with cloud security best practices - Strong enthusiasm for agile ways of working, DevOps principles and automation Benefits - Competitive base salary with bonus structure - 15 days paid annual leave - Group health insurance plan - Employer contribution towards health insurance - 401(k) retirement plan - Workers’ Compensation coverage - Standard full-time working hours (40 hours per week) - Paid semi-monthly

Title: Pre-Sales Lead Generation Location: Swindon United Kingdom Hybrid Sales Part time Infopro Digital, the B2B group specializing in information and technology, is currently looking for an ambitious, experienced Pre-Sales Lead Generation Specialist to join our sales team on a part time basis at Haynes Group Limited, who sit within Infopro Digital’s Automotive division. Infopro is a global organisation with 4,000 employees of 79 nationalities based in 20 countries, and a turnover of €630 million. It is an exciting time to join the organisation as you will be instrumental in driving new business growth and expansion. Haynes Group Limited are an established Automotive Data Solutions provider. For the last 11 years the business has consistently exceeded budgets, delivering double digit year-on-year growth. In 2020 Haynes Group was acquired by Infopro Digital as part of a larger strategic plan to become a global leader within the automotive data market. This role is 20 hours per week, ideally worked across 5 days and office‑based in our Swindon location over three days. Flexibility may be considered for the right candidate. What the role involves Market Research & Lead Generation: You will be identifying customers and contacts through outbound calling, LinkedIn and social media, email marketing, online research and networking with stakeholders and the people you connect with. KPI Achievement & CRM Management: This is a new business development role that will require you to meet and exceed key performance indicators related to generating and progressing qualified sales leads. This will include ensuring that the CRM is up to date with accurate high-quality data. Responsibilities & duties - Research, track, maintain and update leads - Make outgoing calls to develop new business - Contact prospects to qualify leads - Direct email marketing to key customers and prospects - Research and maintain lead generation database - Conduct customer research - Conduct customer or market surveys to obtain information about potential leads - Participate in the preparation of proposals and / or sales presentations Requirements - You must have previous sales lead generation or sales experience and have a proven ability to identify and qualify new business opportunities through outbound calling and online sales activities - Excellent English communication (verbal and written) - Experience with cold calling - Experience with research and maintaining databases - Proficient in MS Office including Word, Excel, and Outlook - Experience in using CRM - High level of computer literacy - Outstanding customer relationship skills - Highly numerate individual with the ability to work with data as your core sales product - First class planning, organisational and administrative skills Benefits - Generous base salary - Bonus structure based on company and personal performance - 25 days annual holiday (rising to 30 days) - Birthday day off - 2 volunteer days - Life Assurance (4 x Life Assurance from Day 1 of Employment) - Group pension scheme - Employee Assistance Programme - Cycle to Work, Gym Discounts and more - Health cash plan - Hybrid Working - Enhanced Family-friendly policies - Employee referral scheme - Wellbeing tools and resources - Comprehensive product training and ongoing support from the Manager and the wider Haynes Group team Our foundations and values At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams. Infopro Digital is a B2B group specialising in information and technology. With a presence in 20 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, our customers make informed decisions and companies develop their business and sustainable performance. #INDPREM

• Develop and maintain data pipelines and automated workflows for collecting and processing data • Design, manage and optimise structured datasets used across the organisation • Write scripts and services to extract, transform and load data from various sources • Support journalists, analysts and product teams with accessing and working with data • Ensure data quality, consistency and reliability across datasets • Identify opportunities to improve automation and efficiency in data workflows • Collaborate with internal stakeholders including developers, designers, UX specialists and product teams • Contribute to the development of new data products, tools and services

• Build and maintain strong client relationships, ensuring needs are met and expectations exceeded. • Coordinate deployments to ensure smooth implementation of Red-on-line’s solutions. • Monitor client organisations to anticipate risks and challenges affecting satisfaction and retention. • Facilitate communication between clients and internal teams (Product, Support, Delivery). • Gather insights to support Sales-led Quarterly Business Reviews (QBRs) and identify opportunities for strategic discussions. • Share client feedback to influence product development and process improvements. • Track client engagement, compliance progress, and key success metrics. • Maintain accurate records on collaboration tools and provide tailored client updates. • Use insights to support strategic decision-making and proactive risk mitigation. • Stay informed on client needs, industry updates, and business challenges. • Proactively recommend solutions to enhance client performance and results. • Support clients in maximising the value of Red-on-line’s offerings.