Infinity Group UK

• Lead end-to-end solution architecture centred on Dynamics 365 Business Central, covering system design, solution boundaries, and integration intent • Define how Business Central operates as the core ERP platform, with clear boundaries to Dynamics 365 CE, Power Platform, and external systems • Work directly with senior stakeholders to understand business outcomes and operating models, not just requirements • Translate complex environments into clear, scalable BC-led architecture and solution blueprints • Shape solutions that prioritise standard BC capability, supported by ISVs, Power Platform, and controlled customisation • Own the integration landscape at a solution level, including: • What integrates • What data flows • Key non-functional requirements (frequency, latency, volumes, criticality) (with Technical Architects owning detailed design and implementation) • Be the accountable solution design authority and own key decisions and trade-offs, ensuring alignment to architecture and disciplined change control • Define and enforce a strong change control approach, ensuring impacts to scope, integrations, and non-functional requirements are understood and made explicit • Support pre-sales and shaping activities, including: • Leading or contributing to solution definition during bids and discovery • Translating high-level requirements into credible solution approaches and architecture • Supporting estimation through structured assumptions and solution breakdown • Contribute to commercial confidence, ensuring proposed solutions are deliverable, scalable, and aligned to BC best practice • Perform peer review of solution designs, estimates, and architectural decisions to maintain consistency and quality across the practice • Collaborate with Technical Architects and delivery teams to ensure alignment between solution intent and technical execution • Contribute to the evolution of architecture standards, design governance, and BC delivery methodology • Lead and mentor Functional Consultants, driving capability, consistency, and delivery across projects and the team.

• Design and deliver campaigns based on real customer challenges • Understand audience needs and create relevant engagement • Drive measurable impact on sales pipeline and revenue

• Own and evolve the end-to-end sales approach across Dynamics 365 (BC, CE, Power Platform) • Redefine how to qualify, shape, and win opportunities based on outcomes • Lead complex, high-value deals from early engagement to close • Personally drive deep discovery with senior stakeholders • Translate messy business problems into structured solution narratives • Build a consistent way of working across the team • Partner closely with Solution Architects and delivery • Improve win rates through better qualification and positioning • Coach and develop a curious and commercially minded team

• Own the interpretation and application of contracts, Statements of Work, and amendments throughout delivery. • Act as the authoritative source of truth on contractual obligations, exclusions, and assumptions. • Ensure Project Managers understand contractual constraints before delivery decisions are taken. • Identify, assess, and manage contractual and commercial risk including scope ambiguity and exposure. • Escalate contractual risks with clear articulation of commercial impact and mitigation options. • Validate contract values, pricing models, assumptions, and phasing. • Support accurate forecasting by confirming contractual entitlement and constraints. • Partner with Finance and Delivery to protect margin and avoid revenue leakage. • Assure that contractual documentation handed from Sales to Delivery is complete, clear, and deliverable. • Ensure sales to delivery handovers happen with the desired level of detail and in a timely fashion. • Validate that scope, assumptions, and commercials are understood before mobilisation. • Ensure Infinity Group’s delivery methodology is applied consistently across projects. • Conduct regular and ad-hoc project audits covering governance, methodology, and commercial controls. • Provide visibility of contractual status, risks, and exposure to leadership. • Identify recurring contractual weaknesses and feed learning back into presales and governance.

• Understanding industry-standard business practices supported by Dynamics. • Maintaining a strong understanding of Microsoft Dynamics 365 BC, supported by appropriate certifications. • Gaining a deep understanding of our business, technology, products, and market approaches. • Leading the solutioning of leads and opportunities alongside Business Applications sellers. • Preparing and delivering tailored demonstrations to clients both online and in person. • Responding to RFP/RFI documents and preparing estimates and sales collateral. • Participating in marketing activities to support the sales and marketing team. • Engaging with Microsoft and the wider D365 Community as part of the Infinity Group team. • Aligning with the delivery team to ensure clear handovers for successful implementations.

• Lead client workshops to capture requirements and create proposed solution designs, in collaboration with a Solutions Architect. • Help to direct projects in order they are delivered on time, within budget, and meet client expectations. • Perform in-depth analysis of clients’ business processes, workflows, and system requirements. Identify improvement opportunities and propose technology solutions. • Lead sprint planning and/or structure and prioritise work item backlogs in a logical and derisked approach to solution building. • Facilitate workshops and training sessions for client teams to ensure effective adoption of new processes, technologies, and strategies. • Build and maintain strong client relationships through regular communication. Understand their business challenges and provide strategic advice. • Negotiate project deliverables and agreements with Customers to ensure projects are financially and technically feasible. • Author and present detailed reports and findings to stakeholders. This includes technical documentation, project updates, and strategic recommendations.

• Implement Business Central solutions for customers, including customization and data migration • Participate in client workshops, to analyse and design D365 BC solutions and write functional specifications • Transform the business requirements into application requirements • Scope change to Business Central functionality to identify customers’ needs and extend the functionality of the standard application. • Prototype, configure and test the respective business processes. • Train customer key users and/or end-users. • Assist in the transition of the solution to the support team.

• Customer Engagement: Build and maintain relationships with key decision-makers. Understand customer needs and present Microsoft solutions that align with their business goals. • Sales Execution: Drive revenue growth by identifying and qualifying new opportunities. Lead sales presentations and negotiations to close deals. • Collaboration: Work closely with account teams, partners, Microsoft sellers and technical specialists to deliver comprehensive solutions. Coordinate with internal resources to ensure customer satisfaction. • Market Expertise: Stay updated on industry trends and competitor offerings. Use this knowledge to position Microsoft solutions effectively.