• Analyze customer data, create business cases, and partner closely with Sales, Customer Success, and Product teams to showcase how our platform delivers measurable benefits. • Be a key player in executive-level conversations, helping customers and prospects make informed purchasing and renewal decisions based on data-driven insights. • Play a crucial role in helping customers see the tangible value of our platform, driving adoption, renewals, and revenue growth. • Leverage data and insights to ensure customers maximize their investment, while empowering Sales and Customer Success teams to make stronger, more value-driven business cases.

• Be the champion of our digital solutions and help us to drive our strategy forward in this area • Be one of the front line faces for the company, help broaden and strengthen relationships with our customers • Organise project activities (upgrades and implementations plus small projects) and ensure tasks are completed within project scope and budget • Support our team and clients to achieve objectives • Deliver solution training • Deliver gap analyses, assist to scope project requirements • Perform test scenarios and test lists as well as UATs and complete data migration tasks; create FRDs and PRDs • Execute team management or project management in small projects • Perform detailed review of teams' work to ensure quality and thoroughness • Assist with the delivery of sales presentations and demonstrations as required • Opportunity to make your make mark during an exciting company growth phase.

• Serve as the primary liaison to state and local education agency staff, drawing on firsthand SEA experience to foster trust, credibility, and effective collaboration. • Lead the design and implementation of state systems of support for school and district improvement, utilizing an insider’s perspective on SEA processes, compliance, and policy priorities. • Represent AIR on cross-agency leadership teams and at national conferences, sharing insights from direct SEA work and evidence-based practices. • Oversee the administration and monitoring of state and federal grants, applying knowledge of SEA grant cycles, reporting requirements, and accountability frameworks. • Support the growth of monitoring work and build relationships with state leaders in systems of support across the United States, leveraging established SEA networks and credibility. • Lead the evaluation, research, and dissemination of effective practices for district and school improvement, informed by SEA experience in data-driven decision-making and progress monitoring. • Guide the development of progress monitoring systems, leveraging SEA expertise in data systems, compliance, and continuous improvement cycles. • Ensure compliance with state and federal laws and regulations related to district and school improvement, including major legislative initiatives, drawing on direct SEA policy implementation experience. • Supervise staff and manage change processes to advance AIR’s state policy work, informed by SEA best practices in organizational change and stakeholder engagement.

• Independently performs quantitative and qualitative analysis to identify client issues and key learnings • Supports the development of discussion materials and coordinates primary market research and conducts interviews • Creates sections of client deliverables under general guidance from experienced project leaders • Communicates findings and anticipates potential issues promptly to project leaders • Presents small sections of the deliverable to the client • Supports and acts as the point of reference for Analysts in their daily activities and training • Fully supports the development of project proposals for clients upon needs • Participates in corporate development by contributing to recruiting, knowledge management, technology systems, and related functions • Develops an understanding of the healthcare industry.