Role Description The Community Health Educator (CHE) will serve as the primary coach, educator, and navigator for SCAN members enrolled in the Food is Medicine (FIM) pilot program, addressing broader SDOH needs alongside nutrition education. Working telephonically, the CHE delivers culturally responsive, evidence-based health education centered on practical nutrition improvements, grocery shopping guidance, and whole-person wellness. - Member Outreach and Engagement: - Conducts outbound and inbound outreach to members enrolled in or eligible for the Food is Medicine Pilot. - Introduces the program in a clear, warm, and welcoming way that encourages participation. - Builds rapport and trust through respect and person-centered communication. - Helps members understand the value of the program by clearly explaining “what’s in it for them.” - Assessment and Care Planning: - Conducts structured, person-centered assessments to understand nutrition needs and priorities. - Identifies barriers impacting healthy eating and overall well-being. - Partners with members to develop realistic, achievable goals that support sustainable behavior change. - Health Education and Coaching: - Provides simple, practical support around food and healthy eating. - Education and support are tailored to the member’s daily routine, culture, preferences, and challenges. - Resource Navigation and Connection: - Connects members to appropriate internal or community-based resources. - Identifies urgent or complex concerns and escalates them promptly. - Program Support and Documentation: - Documents all member interactions in a timely and accurate manner. - Tracks outreach attempts and engagement status. - Participates in team meetings, training, and quality improvement activities. - Member Experience: - Delivers a supportive, respectful, and encouraging experience during every member interaction. - Uses clear, plain, and senior-friendly language to ensure understanding. Qualifications - 2-3 years of related experience in two or more of the following: - Health education - Community outreach - Wellness coaching - Care coordination support - Public health - Diabetes prevention or lifestyle coaching - Bilingual in English/Spanish (Test will be administered to assess proficiency.) - High School Diploma or equivalent experience - Basic technical skills for functional area - Active listening skills - Motivational interviewing and coaching experience - Problem-solving and person-centered communication - Cultural humility - Proficiency in using data and member feedback to evaluate health education programs. - Strong communication skills to effectively convey complex health information. - Knowledge of health education principles, methods, and best practices. Requirements - Must be able to work mostly remotely. - Actively support the achievement of SCAN’s Vision and Goals. - Other duties as assigned. Benefits - Base salary range: $27.98 to $40.45 per hour - An annual employee bonus program - Robust Wellness Program - Generous paid-time-off (PTO) - Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday - Excellent 401(k) Retirement Saving Plan with employer match and contribution - Robust employee recognition program - Tuition reimbursement - Opportunity to make a difference to our members and community every day!

• Owning the end-to-end management of community platforms, including Slack environments, channel structure, onboarding, moderation, and engagement strategy • Designing and executing community programming including quarterly themes, monthly initiatives, and weekly engagement rhythms that drive retention and participation • Building and delivering a weekly insights layer that informs marketing, curriculum, and student success teams • Identifying engagement trends, curriculum gaps, and member opportunities through community data and interactions • Leading community engagement during launch periods across Slack groups, Facebook communities, and live program environments • Driving high-impact engagement during key business moments while maintaining consistent experience for existing members • Building AI-powered systems to scale community operations, including automated summaries, sentiment tracking, and member engagement insights • Partnering cross-functionally to ensure community insights directly influence product, marketing, and customer experience decisions • Monitoring and improving key community health metrics including retention, engagement, and response times

Role Description We are seeking a motivated and experienced Community Manager to support a UK-based employer in building and engaging online communities around their brand. This role is ideal for a South African professional who is organised, proactive, and confident working with UK teams remotely. - Manage and support day-to-day activity across social media channels and online community platforms - Handle community queries, comments, and moderation in a timely and brand-aligned manner - Communicate effectively with internal teams and external stakeholders across time zones - Maintain accurate records of community metrics, engagement data, and content calendars - Use relevant tools such as social media scheduling platforms, community forums, and analytics tools - Support the wider team with content creation, campaign launches, and community events - Identify opportunities to grow the community, increase engagement, and strengthen brand loyalty Qualifications - 2+ years of experience in community management, social media, or a related field - Excellent written and verbal communication skills in English - Strong organisational skills with the ability to manage multiple platforms and campaigns simultaneously - Proficient in social media platforms, scheduling tools, and basic content creation - Able to work independently and manage your own time effectively - High attention to detail and a proactive approach to problem-solving - Experience working with UK-based clients or employers is advantageous - Must have a reliable laptop, stable internet connection, and a quiet working environment Requirements - Salary: R25,000/month - 100% Remote

• Create new Reddit accounts and gradually grow them • Increase key account metrics (karma, activity, subreddit participation) in line with internal requirements • Manage and maintain existing accounts • Ensure consistent activity through comments, posts, and content interaction • Work across different subreddits to build a natural account history • Monitor account quality and ensure compliance with defined metrics • Track accounts and performance in spreadsheets